PlotBox

PlotBox

Map-based cemetery, crematoria and funeral home management

4.8/5 (13 reviews)

PlotBox Overview

PlotBox is a cloud-based operations management solution built specifically for deployment by cemeteries, crematoria and funeral homes. Priced across scalable packages that comprise a suite of variable feature sets, PlotBox caters to SMB's and Enterprises alike with system access for three to an unlimited quantity of users. From here, PlotBox claims to uniquely integrate the previously separate functions of software and mapping to link plot records with the facility's physical, geographic sites. Users can intuitively ascertain inventory status, availability, plot stock and capacity at-a-glance, while customized reporting tools allow for filtered chart visualizations of deceased record data, sales and more. Other key main system modules include document and contract management, booking scheduling for arranging memorials, work order management, sales CRM and also public portal support. Cemeteries are able to make records available to PlotBox's public-facing website for the purposes of genealogy search and family history tracing services etc.

In addition, PlotBox App for iOS and iPad devices provides native tablet access to five feature modules. These include deceased records and plot searches for finding grave locations or deed owners, link plotting for mapping data to cemetery locations, plus the creation of wholly new plots. An additional risk assessment module also supports the inspection of cemetery headstones and surveying areas of conditional concern. When Wi-Fi connection is compromised, these app modules can be made to function "offline" by caching the required information and syncing back to PlotBox once online.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, Europe, United States

Supported Languages

English

PlotBox Reviews

Overall rating
4.8/5
100% positive reviews
10
Excellent
3
Very good
0
Average
0
Poor
0
Terrible
David M.

It's incredible what this team has put together on one, cloud based, cemetery software solution.

Used Daily for 2+ years
Reviewed on 2017/06/23
Review Source: Capterra

Incredible time saver! Less time meeting with families, recording records, researching historical information. In short... makes our job so much easier... and saves money.

Pros

*Mapping: Unlike any other mapping on the market. Uses your REAL aerial photo to use for mapping. Makes it so much easier for customers to find graves.

*Document retention: Scan/attached relevant current and historical documentation to any transaction, burial, deed, or transfer record. Never go looking for it again. It's always attached for a quick review or question.

*Cloud Based: PlotBox team handles all updates, backups, and IT. I'm a cemetery professional not an IT professional. Also, I can jump on PlotBox from home and assist staff that is in the office working with a family should they need my assistance.

*Deed History: When plot transfers happen, PlotBox tracks all previous transactions and links them all together for a full view of the history of each plot (with all documentation) at your finger tips.

*Permits: I can track all work being done in my cemetery from our own work, to all work done by outside contractors, and outside memorial companies. If a question arrises later, we have all documents, authorizations, and memorial spec drawings, all in one place for review at any time in the future.

*Images: PlotBox allows you to attach images to plot records, interment records, etc., so you have a complete view of what is out on the grave, crypt, or niche, without leaving the office!

*Aggregation of information: Bringing it all together.. Open up a decedent record and - BOOM there is everything related to that burial - linked and accessible!

Cons

Some minor features are still being cleaned up; however, the PlotBox team is constantly improving and upgrading the product. They take feedback well and institute fixes in a timely manner when a glitch is uncovered, which is rare.

Response from Plotbox

Dave, thank you for your review. It has been an absolute pleasure to be your technology partner for Park View Cemetery. We love the ideas - keep them coming!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Margaret S.

Unbelievable customer support!

Used Weekly for 1+ year
Reviewed on 2017/06/29
Review Source: Capterra

The user friendly data entry is a plus for our team. We can enter the data, print a copy for the customer and have the contract completed in a matter of minutes. My Director of Operations, and I would prefer to be sitting in front of a customer instead of being bogged down with paperwork.

Pros

Plotbox continues to change and update periodically to make the software better. The team listens and acts promptly to the request. The software can be customized for a particular need and is completed by the Plotbox team in a timely manner. I can always get an answer without waiting days!

Cons

Entry of the date gets me. I seem to forget to enter the year 1st. Also I prefer the system to save automatically a draft of my work in case I am interrupted and fail to do so prior to leaving my office. Not much to report here.

Response from Plotbox

Margaret, it has been an absolute pleasure for our team to work with yourself and Charlie over the last couple of years. Thank you.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Lynn G.

The PlotBox team is amazing, responsive, and attentive to our needs. Highly recommended!

Used Daily for 6-12 months
Reviewed on 2018/01/29
Review Source: Capterra

We started benefiting from the data mapping on day 1. Now we have installed a PlotBox station in the lobby of our cemetery to use with families as they come into our office searching for loved one's graves.

Pros

A very smart choice for us to modernize our cemetery - PlotBox goes way beyond digital mapping with a real eye toward the future sustainability of cemeteries and memorial gardens.

Cons

It takes time to fully adopt the extensive functionality of PlotBox. You'll want to take your time to learn the many facets of this cutting-edge software. Fortunately, PlotBox walks you through one step at a time. You'll be up and running before long - and continuing to uncover more gems that will assist your cemetery staff.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
David M.

Switches to PlotBox from a Unix based software. A world of difference.

Used Daily for 6-12 months
Reviewed on 2017/06/22
Review Source: Capterra

Pros

Love the mapping, inventory and reporting. So may reports which give information on every aspect of your Cemetery. It truly helps each member of the organization stay more connected to their Cemetery while providing families with superior service.

Cons

The onbaording process proved to be challenging but with the help of the staff at PlotBox they were able to help make an experience that started our difficult, easier in the end. They are a company that is quick to learn and adapt their processes to better serve their clients.

Response from Plotbox

Thanks David, the team here have loved your energy for the product from the start and appreciate the commitment it has taken throughout the change process.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Rich R.

This new cemetery software has streamlined the entire process and made our job much easier.

Used Daily for 1+ year
Reviewed on 2017/06/27
Review Source: Capterra

Pros

We are now able to complete the administration from beginning to end with this software. This allows us more time to attend to our customers.

Cons

The software did not completely coincide with our processes at first but the staff worked with us to make sure changes and improvements were made. The staff was very receptive to our suggestions.

Response from Plotbox

Rich, thanks so much for taking the time to review PlotBox!

Rating breakdown

Value for Money
Ease of Use
Customer Support

PlotBox Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

BASIC (3+ Users) – Request quote via website
PRO (3-10 Users) – Request quote via website
ENTERPRISE (Unlimited Users) – Request quote via website
MAPPING ONLY (6+ Users) – Request quote via website

PlotBox Features

  • Accounting Integration
  • Billing & Invoicing
  • Customizable Reporting
  • Electronic Payments
  • Inventory Management
  • Search Functionality

  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Calendar Management
  • Client Portal
  • Customer Database
  • Data Import/Export
  • Document Management
  • Inventory Tracking
  • Invoice Management
  • Reminders
  • Reporting & Statistics
  • Third Party Integration

Additional information for PlotBox

Key features of PlotBox

  • Accounting integration
  • Availability indicator
  • Billing & invoicing
  • Booking management
  • Booking schedule
  • CRM integration
  • Charting
  • Commission calculations
  • Commission management
  • Contract management
  • Cremation management
  • Customizable reporting
  • Data migration
  • Data visualization
  • Deeds management
  • Electronic payments
  • Electronic signature capture
  • Financial analysis
  • Funeral ledger
  • Geographic maps
  • Grave search
  • Image storage
  • Inventory management
  • Lot management
  • Lot mapping
  • Mapping module
  • Memorials management
  • Merchandising
  • Mobile integration
  • Multi-location
  • Offline access
  • Plot management
  • Pre-need management
  • Profit / loss statement
  • Profitability analysis
  • QuickBooks integration
  • Receipt management
  • Records management
  • Risk assessment
  • Sales reporting
  • Search functionality
  • Self service portal
  • Supports views

Benefits

  • PlotBox is cloud-based death care management software that provides cemetery sites and crematoriums with a solution that tightly integrates burial plot record keeping with verified geographical location mapping, claiming a unique mapping technology boasting speed and accuracy.

  • Records, deeds, plot and contracts management features place emphasis on the centralized adding, editing, deleting and viewing of data and those associated as related, while those records can be interactively linked more accurately to actual geological cemetery maps.

  • Scalable monthly pricing packages for Small, Pro and Enterprise operations are tiered by amount of system users (3, 10-unlimited) with an additional option for real time integration of an existing record management software with PlotBox's mapping capabilities only.

  • Standard features include bookings scheduling and a public portal for services access to clients or partners, while advanced modules, available as bolt-ons, add work orders, CRM for sales and documents.

  • Run customizable reports on mapped cemetery data inventory status, availability, plot stock and capacity, with PlotBox able to produce chart visualizations and comparisons for stock control and financials such as sales figures etc that can be filtered, printed and downloaded for sharing.
  • PlotBox FAQs

    Below are some frequently asked questions for PlotBox.

    Q. What type of pricing plans does PlotBox offer?

    PlotBox offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    BASIC (3+ Users) – Request quote via website
    PRO (3-10 Users) – Request quote via website
    ENTERPRISE (Unlimited Users) – Request quote via website
    MAPPING ONLY (6+ Users) – Request quote via website

    Q. What are the main features of PlotBox?

    PlotBox offers the following features:

    • Accounting integration
    • Availability indicator
    • Billing & invoicing
    • Booking management
    • Booking schedule
    • CRM integration
    • Charting
    • Commission calculations
    • Commission management
    • Contract management
    • Cremation management
    • Customizable reporting
    • Data migration
    • Data visualization
    • Deeds management
    • Electronic payments
    • Electronic signature capture
    • Financial analysis
    • Funeral ledger
    • Geographic maps
    • Grave search
    • Image storage
    • Inventory management
    • Lot management
    • Lot mapping
    • Mapping module
    • Memorials management
    • Merchandising
    • Mobile integration
    • Multi-location
    • Offline access
    • Plot management
    • Pre-need management
    • Profit / loss statement
    • Profitability analysis
    • QuickBooks integration
    • Receipt management
    • Records management
    • Risk assessment
    • Sales reporting
    • Search functionality
    • Self service portal
    • Supports views

    Q. Who are the typical users of PlotBox?

    PlotBox has the following typical customers:

    Mid Size Business, Public Administrations, Small Business

    Q. What languages does PlotBox support?

    PlotBox supports the following languages:

    English

    Q. What type of pricing plans does PlotBox offer?

    PlotBox has the following pricing plans:

    Subscription

    Q. Does PlotBox support mobile devices?

    PlotBox supports the following devices:

    iPad

    Q. What other apps does PlotBox integrate with?

    PlotBox integrates with the following applications:

    QuickBooks, Sage | Accounting

    Q. What level of support does PlotBox offer?

    PlotBox offers the following support options:

    Online Support, Phone Support