Map-based cemetery, crematoria and funeral home management
4.8/5 (13 reviews)PlotBox is a cloud-based operations management solution built specifically for deployment by cemeteries, crematoria and funeral homes. Priced across scalable packages that comprise a suite of variable feature sets, PlotBox caters to SMB's and Enterprises alike with system access for three to an unlimited quantity of users. From here, PlotBox claims to uniquely integrate the previously separate functions of software and mapping to link plot records with the facility's physical, geographic sites. Users can intuitively ascertain inventory status, availability, plot stock and capacity at-a-glance, while customized reporting tools allow for filtered chart visualizations of deceased record data, sales and more. Other key main system modules include document and contract management, booking scheduling for arranging memorials, work order management, sales CRM and also public portal support. Cemeteries are able to make records available to PlotBox's public-facing website for the purposes of genealogy search and family history tracing services etc.
In addition, PlotBox App for iOS and iPad devices provides native tablet access to five feature modules. These include deceased records and plot searches for finding grave locations or deed owners, link plotting for mapping data to cemetery locations, plus the creation of wholly new plots. An additional risk assessment module also supports the inspection of cemetery headstones and surveying areas of conditional concern. When Wi-Fi connection is compromised, these app modules can be made to function "offline" by caching the required information and syncing back to PlotBox once online.
Pros
*Mapping: Unlike any other mapping on the market. Uses your REAL aerial photo to use for mapping. Makes it so much easier for customers to find graves.
*Document retention: Scan/attached relevant current and historical documentation to any transaction, burial, deed, or transfer record. Never go looking for it again. It's always attached for a quick review or question.
*Cloud Based: PlotBox team handles all updates, backups, and IT. I'm a cemetery professional not an IT professional. Also, I can jump on PlotBox from home and assist staff that is in the office working with a family should they need my assistance.
*Deed History: When plot transfers happen, PlotBox tracks all previous transactions and links them all together for a full view of the history of each plot (with all documentation) at your finger tips.
*Permits: I can track all work being done in my cemetery from our own work, to all work done by outside contractors, and outside memorial companies. If a question arrises later, we have all documents, authorizations, and memorial spec drawings, all in one place for review at any time in the future.
*Images: PlotBox allows you to attach images to plot records, interment records, etc., so you have a complete view of what is out on the grave, crypt, or niche, without leaving the office!
*Aggregation of information: Bringing it all together.. Open up a decedent record and - BOOM there is everything related to that burial - linked and accessible!
Cons
Some minor features are still being cleaned up; however, the PlotBox team is constantly improving and upgrading the product. They take feedback well and institute fixes in a timely manner when a glitch is uncovered, which is rare.
Dave, thank you for your review. It has been an absolute pleasure to be your technology partner for Park View Cemetery. We love the ideas - keep them coming!
The user friendly data entry is a plus for our team. We can enter the data, print a copy for the customer and have the contract completed in a matter of minutes. My Director of Operations, and I would prefer to be sitting in front of a customer instead of being bogged down with paperwork.
Pros
Plotbox continues to change and update periodically to make the software better. The team listens and acts promptly to the request. The software can be customized for a particular need and is completed by the Plotbox team in a timely manner. I can always get an answer without waiting days!
Cons
Entry of the date gets me. I seem to forget to enter the year 1st. Also I prefer the system to save automatically a draft of my work in case I am interrupted and fail to do so prior to leaving my office. Not much to report here.
Margaret, it has been an absolute pleasure for our team to work with yourself and Charlie over the last couple of years. Thank you.
We started benefiting from the data mapping on day 1. Now we have installed a PlotBox station in the lobby of our cemetery to use with families as they come into our office searching for loved one's graves.
Pros
A very smart choice for us to modernize our cemetery - PlotBox goes way beyond digital mapping with a real eye toward the future sustainability of cemeteries and memorial gardens.
Cons
It takes time to fully adopt the extensive functionality of PlotBox. You'll want to take your time to learn the many facets of this cutting-edge software. Fortunately, PlotBox walks you through one step at a time. You'll be up and running before long - and continuing to uncover more gems that will assist your cemetery staff.
Pros
Love the mapping, inventory and reporting. So may reports which give information on every aspect of your Cemetery. It truly helps each member of the organization stay more connected to their Cemetery while providing families with superior service.
Cons
The onbaording process proved to be challenging but with the help of the staff at PlotBox they were able to help make an experience that started our difficult, easier in the end. They are a company that is quick to learn and adapt their processes to better serve their clients.
Thanks David, the team here have loved your energy for the product from the start and appreciate the commitment it has taken throughout the change process.
Pros
We are now able to complete the administration from beginning to end with this software. This allows us more time to attend to our customers.
Cons
The software did not completely coincide with our processes at first but the staff worked with us to make sure changes and improvements were made. The staff was very receptive to our suggestions.
Rich, thanks so much for taking the time to review PlotBox!
BASIC (3+ Users) – Request quote via website
PRO (3-10 Users) – Request quote via website
ENTERPRISE (Unlimited Users) – Request quote via website
MAPPING ONLY (6+ Users) – Request quote via website
Below are some frequently asked questions for PlotBox.
PlotBox offers the following pricing plans:
Pricing model: Subscription
Free Trial: Available
BASIC (3+ Users) – Request quote via website
PRO (3-10 Users) – Request quote via website
ENTERPRISE (Unlimited Users) – Request quote via website
MAPPING ONLY (6+ Users) – Request quote via website
PlotBox offers the following features:
PlotBox has the following typical customers:
Mid Size Business, Public Administrations, Small Business
PlotBox supports the following languages:
English
PlotBox has the following pricing plans:
Subscription
PlotBox supports the following devices:
iPad
PlotBox integrates with the following applications:
QuickBooks, Sage | Accounting
PlotBox offers the following support options:
Online Support, Phone Support
Incredible time saver! Less time meeting with families, recording records, researching historical information. In short... makes our job so much easier... and saves money.