Kennel Booker

Mobile & cloud kennel management & online booking software

About Kennel Booker

Kennel Booker is a mobile-friendly, cloud-based kennel management and reservations software designed for kennels, catteries, pet daycare, grooming and pet-sitting businesses which offers online payments, one click check-ins, email and SMS reminders, centralized customer and pet records, reporting tools, and more. As a cloud-based solution, Kennel Booker gives users the flexibility to manage their kennels anytime, anywhere, via any internet-enabled device, including smartphones and tablets.

Kennel Booker allows users to manage their kennel’s services and bookings all from one system. The central dashboard provides users with a 360º overview of any bookings or booking requests, as well as their current occupancy. Online requests and automated email and SMS messages help to streamline kennel management, allowing customers to request appointments online at any time, and receive booking confirmations and reminders automatically. Kennel Booker integrates with Stripe so that businesses can accept secure online payments from customers.

Kennel Booker securely stores all customer and pet records, giving users centralized access to all the information they need about customers and their pets. Users can also record vaccination, dietary, and medical information, which helps kennel staff manage pet dietary requirements and stay up-to-date with pet vaccinations with automated expired vaccination alerts. Kennel Booker enables users to create and send quick email postcards, with pictures, to show customers how their pet is getting on while they are away. Reporting tools help give users actionable insight into key metrics to understand kennel performance.

Pricing starting from:

US$34,99/month

  • Free Trial
  • Subscription

Key benefits of Kennel Booker

  • Kennel Booker offers a mobile-friendly solution, allowing employees to manage their kennel and service bookings while away from the office on any smartphone or tablet.

  • Streamline administration tasks with automated email and SMS booking confirmations and appointment reminders, and ensure customers don’t forget about appointments.

  • Kennel Booker partners with Stripe, enabling businesses to accept secure online payments for appointments and services.

  • Multi-location support enables businesses to manage multi-unit and franchise locations all from the one Kennel Booker platform.

  • Kennel Booker supports high-level data security, backing up all data automatically and securing it several times a day with bank-level encryption.

  • Devices

    Business size

    S M L

    Markets

    United States, Australia

    Supported Languages

    English

    Pricing starting from:

    US$34,99/month

    • Free Trial
    • Subscription

    Images

    The central dashboard gives users a 360° overview of their current occupancy, and of new bookings entered by staff or requested by customers online from their mobile device
    Using the daily overview screen, users are provided with a one-page view of the customers checking in and checking out, current occupants, and any special feeding and medication requests for the day
    The booking form is optimized for use on smartphones and tablets, and allows users to create a booking, add additional charges/services, select customers, and set their pricing
    Find all past, present, and future boarding, daycare and grooming bookings all from a single search screen, filter bookings by status, and check in, check out, cancel, and confirm bookings
    View customer details, names, addresses, contact details and pet names from one simple list screen
    View all the important details about a booking from the details screen, including whether vaccines have been checked for the booking, or if the price has been charged, as well as any additional services/charges the customers has signed up for
    View 7 more
    Kennel Booker video
    Kennel Booker screenshot: The central dashboard gives users a 360° overview of their current occupancy, and of new bookings entered by staff or requested by customers online from their mobile device Kennel Booker screenshot: Using the daily overview screen, users are provided with a one-page view of the customers checking in and checking out, current occupants, and any special feeding and medication requests for the day Kennel Booker screenshot: The booking form is optimized for use on smartphones and tablets, and allows users to create a booking, add additional charges/services, select customers, and set their pricing Kennel Booker screenshot: Find all past, present, and future boarding, daycare and grooming bookings all from a single search screen, filter bookings by status, and check in, check out, cancel, and confirm bookings Kennel Booker screenshot: View customer details, names, addresses, contact details and pet names from one simple list screen Kennel Booker screenshot: View all the important details about a booking from the details screen, including whether vaccines have been checked for the booking, or if the price has been charged, as well as any additional services/charges the customers has signed up for

    Features

    Total features of Kennel Booker: 23

    • Action Management
    • Activity Dashboard
    • Automatic Notifications
    • Availability Management
    • Booking Management
    • Configuration Management
    • Email Invitations & Reminders
    • Email Notifications
    • Employee Management
    • Filtered Views
    • Invoice Management
    • Multi-Location
    • Partial Payments
    • Personalized Profiles
    • Real Time Updates
    • Receipt Management
    • Records Management
    • Reporting & Statistics
    • Search Functionality
    • Status Tracking
    • Tagging
    • Task Management
    • Website Integration

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    Reviews

    Overall rating

    4,8 /5
    (37)
    Value for Money
    4,9/5
    Features
    4,5/5
    Ease of Use
    4,7/5
    Customer Support
    4,9/5

    Already have Kennel Booker?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 37
    Andy F.
    Overall rating
    • Industry: Real Estate
    • Company size: 501-1 000 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Easy to use, but very powerful.

    Reviewed on 2018/03/05

    It makes running my cattery so much easier.

    I can't say there's anything that I don't like about...

    It makes running my cattery so much easier.

    I can't say there's anything that I don't like about KennelBooker. There have been a couple of things where I've thought "This could be better", and I've emailed the rep and he's fixed it the very next day!

    Pros

    KennelBooker includes everything I've needed to get my Cattery admin running smoothly - customer and pet records, booking schedule, at-a-glance views of which rooms are in use at any one time... On top of that, it has an excellent, yet simple, online booking tool for customers to use. It's mobile friendly too, so I can easily check the schedule and confirm online bookings when I'm out and about. I've been able to start slowly, making use of only the bits I needed, and then started using more and more of the features as I've settled into the business. First I just used it for bookings, then I started logging vaccination details, then uploading scans of vaccination certificates, pet photos, dietary notes, then I turned on the online booking, and now I'm exploring the online payments integration.
    One of the customer rep is very responsive to feedback and has made a couple of tweaks that I've asked for very quickly.

    Kristen K.
    Overall rating
    • Industry: Consumer Services
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Kennel Booker Review

    Reviewed on 2018/10/23

    Great!

    Great!

    Pros

    It is easy to use and easy for clients to understand.

    Cons

    Would like it if a booking reminder could be sent via email - I don’t want to establish a text relationship with my clients and that is currently the only option. Since confirmations show my email I don’t understand why that isn’t an option.

    I would also like it if there was a way for my clients to see their booking - perhaps by setting up a kennel booker account?

    Response from Shanree Solutions

    Hi Kristen,

    Thanks for the review,

    There is a online booking portal that you can add to your website, once set up your customers can log into their accounts, view and edit their data as well as their pets information. They can also add bookings request, sign digital booking waivers, upload pictures of their pets and upload scans of vaccination documents.

    You can find all of the settings to set up the booking tool here https://www.kennelbooker.com/kennels/settings_onlinetool.aspx as well as the code you need to add to your website.

    At the moment reminders are sent via sms, the open rate of emails is around 40% on average (and are much lower for reminder based emails) where as SMS open rates are nearly 100%. Additionally our rate of reported spam is incredibly low, and our email delivery rate is nearly 100%. We will be looking at sending emails for reminders though a different provider in the future as to not affect the delivery rate of mission critical emails!

    Stephen

    Dawn G.
    Overall rating
    • Industry: Retail
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Very Simple Software For Kennel Owners

    Reviewed on 2021/01/11

    If you aren't extremely tech savvy, or simply looking for a very easy way to manage your kennel...

    If you aren't extremely tech savvy, or simply looking for a very easy way to manage your kennel business- Kennel Booker really can't be beat. It's extremely intuitive and takes only a few minutes to really figure out all of the features. If you're looking for software with a lot of extra features, there are better options out there.

    Pros

    Out of all of the kennel boarding software that I have used, Kennel Booker is by far one of the simplest interfaces. It's very easy to navigate and has a very simple layout that makes booking, tracking, and managing appointments very easy. If you have a kennel that provides other services (daycare, training, etc) you can also manage all of those aspects in the same place- and can even view all appointments varying different services on the same page- which is very nice if you have only one or two employees managing all aspects of your work.

    Cons

    I have switched to other boarding software that had a few more features. This software is definitely a "no frills" approach to dog boarding organization- but there are other options out there that have a much more in depth interface. I prefer softwares with more features that really allow me to manage every single little aspect of my business in one place.

    Verified Reviewer
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 51-200 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Good support to change the program for your needs

    Reviewed on 2018/10/23

    Pros

    Good support group to work with to get the software set up the way you operate your business

    Cons

    Basic reporting is good, but in depth data hard to get.
    Not good for accrual based accounting.

    Response from Shanree Solutions

    Hi - thanks for the review and feedback, We do allow kennels to export their booking data into excel of more in depth analysis. Also we can add custom reports into the software if there is a specific way you wish to view your booking data.

    We are working on integrations for both Quickbooks and Xero accountancy software packages - which are better suited to handling the complexities of actual based accounting.

    Thanks
    Stephen

    Nicole H.
    Overall rating
    • Industry: Veterinary
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Easy to use all around

    Reviewed on 2018/10/30

    Kennel Booker makes doing business easy.

    Kennel Booker makes doing business easy.

    Pros

    We were growing faster than I could keep track of all my pet vaccines and client information. Kennel Booker was a perfect solution for us. Now it is easy to keep track of all our pet and client information and Kennel Booker alerts me when vaccines are out of date. One less thing to look up when booking return clients. I can schedule for my specific site, runs, and services, sending tailored confirmation emails for all. The support we got when setting up for our site was wonderful. They were super attentive and helpful, walking us through each question we had, even adding new features that addressed specific things we wanted!

    Cons

    The only thing I wish I could do on Kennel Booker is to sort my financial/payment information by payment date, rather than just by booking/stay date. Lots of our clients split payments between drop-off and pick-up. When they are in the same month, its not a big deal, but when it crosses two months, my financial data is off.

    Showing 5 reviews of 37 Read all reviews

    Kennel Booker FAQs

    Below are some frequently asked questions for Kennel Booker.

    Kennel Booker offers the following pricing plans:

    • Starting from: US$34,99/month
    • Pricing model: Subscription
    • Free Trial: Available

    14-day free trial, no credit card required. Poodle Package: $34.99/month or $384.89/year for up to 10 runs/rooms and 10 daycare spaces. Beagle Package: $45.99/month or $505.89/year for up to up to 30 runs/rooms and 30 daycare spaces. Husky Package: $67.99/month or $747.89/year for up to 100 runs and unlimited daycare spaces. Contact Kennel Booker for custom pricing for kennels with over 100 runs.

    Kennel Booker offers the following features:

    • Action management
    • Appointment reminders
    • Appointment scheduling
    • Automatic notifications
    • Booking management
    • Configuration management
    • Customer & pet records
    • Daily overview screen
    • Dietary & medical info
    • Email & SMS reminders
    • Email confirmations
    • Employee management
    • Facility management
    • Full or partial online payments
    • Invoice management
    • Mobile grooming
    • Multi-location
    • One click check-in
    • Pet birthday tracking
    • Pet grooming
    • Pet postcard emails
    • Photo management
    • Real-time availability
    • Real-time online appointment booking
    • Recurring appointments
    • Search functionality
    • Services list
    • Status tracking
    • Tags
    • Task management
    • Vaccination information
    • Veterinarian list maintenance
    • Website integration
    • eReceipts

    Kennel Booker has the following typical customers:

    Small Business, Mid Size Business

    Kennel Booker supports the following languages:

    English

    We do not have any information about what devices Kennel Booker supports

    Kennel Booker integrates with the following applications:

    QuickBooks Online, Stripe, Wordpress, Xero

    Kennel Booker offers the following support options:

    Online Support, Knowledge Base

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