About Kennel Booker

Kennel Booker is a mobile-friendly, cloud-based kennel management and reservations software designed for kennels, catteries, pet daycare, grooming and pet-sitting businesses which offers online payments, one click check-ins, email and SMS reminders, centralized customer and pet records, reporting tools, and more. As a cloud-based solution, Kennel Booker gives users the flexibility to manage their kennels anytime, anywhere, via any internet-enabled device, including smartphones and tablets.

Kennel Booker allows users to manage their kennel’s services and bookings all from one system. The central dashboard provides users with a 360º overview of any bookings or booking requests, as well as their current occupancy. Online requests and automated email and SMS messages help to streamline kennel management, allowing customers to request appointments online at any time, and receive booking confirmations and reminders automatically. Kennel Booker integrates with Stripe so that businesses can accept secure online payments from customers.

Kennel Booker securely stores all customer and pet records, giving users centralized access to all the information they need about customers and their pets. Users can also record vaccination, dietary, and medical information, which helps kennel staff manage pet dietary requirements and stay up-to-date with pet vaccinations with automated expired vaccination alerts. Kennel Booker enables users to create and send quick email postcards, with pictures, to show customers how their pet is getting on while they are away. Reporting tools help give users actionable insight into key metrics to understand kennel performance.

Pricing starting from:

US$94.99/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Kennel Booker

  • Kennel Booker offers a mobile-friendly solution, allowing employees to manage their kennel and service bookings while away from the office on any smartphone or tablet.

  • Streamline administration tasks with automated email and SMS booking confirmations and appointment reminders, and ensure customers don’t forget about appointments.

  • Kennel Booker partners with Stripe, enabling businesses to accept secure online payments for appointments and services.

  • Multi-location support enables businesses to manage multi-unit and franchise locations all from the one Kennel Booker platform.

  • Kennel Booker supports high-level data security, backing up all data automatically and securing it several times a day with bank-level encryption.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina and 115 others

    Supported Languages

    Danish, Dutch, English, French, German and 4 others

    Pricing starting from:

    US$94.99/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Kennel Booker Software - KennelBooker Daily Overview - From this screen you can quickly see all of your check-in, occupants, and bookings checkout out for the day. You can also see the number of pets onsite and quickly add daycare and training bookings
    Kennel Booker Software - KennelBooker Booking Details Screen - Showing all booking details, the pets associated with the bookings, vaccination dates, booking price information, payments received, and Email and SMS details.
    Kennel Booker Software - KennelBooker - Add Booking Wizard - from the wizard you can quick add in the details of the booking, customer details, additional add-ons. and see a summery of the booking before adding it to the system
    Kennel Booker Software - KennelBooker - Automated Booking Confirmation Emails, once a booking is added to the system or confirmed, the system will use your email templates to generate a booking confirmation email with the details of the booking.
    Kennel Booker Software - KennelBooker - from the customer details screen you can see everything important about your customer, for their contact details, emergency details, monies owed, upcoming bookings, waivers signed, vet details, and their pets!
    View 6 more
    Kennel Booker video
    Kennel Booker Software - KennelBooker Daily Overview - From this screen you can quickly see all of your check-in, occupants, and bookings checkout out for the day. You can also see the number of pets onsite and quickly add daycare and training bookings
    Kennel Booker Software - KennelBooker Booking Details Screen - Showing all booking details, the pets associated with the bookings, vaccination dates, booking price information, payments received, and Email and SMS details.
    Kennel Booker Software - KennelBooker - Add Booking Wizard - from the wizard you can quick add in the details of the booking, customer details, additional add-ons. and see a summery of the booking before adding it to the system
    Kennel Booker Software - KennelBooker - Automated Booking Confirmation Emails, once a booking is added to the system or confirmed, the system will use your email templates to generate a booking confirmation email with the details of the booking.
    Kennel Booker Software - KennelBooker - from the customer details screen you can see everything important about your customer, for their contact details, emergency details, monies owed, upcoming bookings, waivers signed, vet details, and their pets!

    Features

    Total features of Kennel Booker: 54

    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Animal Database
    • Appointment Management
    • Automatic Backup
    • Availability Management
    • Barcode/Ticket Scanning
    • Booking Management
    • Calendar Management
    • Client Management
    • Client Portal
    • Credit Card Management
    • Credit Card Processing
    • Customer Accounts
    • Customer History
    • Customer Management
    • Customer Service Management
    • Customization
    • Discount Management
    • Document Storage
    • Electronic Payments
    • Electronic Signature
    • Email Alerts
    • Email Reminders
    • Employee Management
    • Employee Time Clock
    • Event Calendar
    • Facility Scheduling
    • Invoice Management
    • Mobile Access
    • Multi-Location
    • Onboarding
    • Online Booking
    • Payment Processing
    • Personalization
    • Pet Birthday Tracking
    • Pet Grooming
    • Photo Management
    • Point of Sale (POS)
    • Receipt Management
    • Records Management
    • Recurring Tasks
    • Reminders
    • Reporting/Analytics
    • SMS Messaging
    • SMS Reminders
    • Scheduling
    • Search/Filter
    • Task Management
    • Task Scheduling
    • Third-Party Integrations
    • User Management
    • Vaccine Management

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    Reviews

    Overall rating

    4.7 /5
    (78)
    Value for Money
    4.8/5
    Features
    4.4/5
    Ease of Use
    4.6/5
    Customer Support
    4.8/5

    Already have Kennel Booker?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 78
    Derek
    Derek
    Overall rating
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    A great solution with Incredible support!

    Reviewed on 2017/10/23

    Pros

    KennelBooker is a thoroughly modern solution that fits very well with how we run our kennel. I thought I had exhausted the internet looking for kennel administration software and was ready to find an SQL developer and build my own when I found Kennelbooker.

    Best of all, one of the customer rep has provided an incredible level of support throughout the entire process, answering multiple questions before we even started the free trial period.

    Cons

    Doesn't (yet!) have the availability to book our training classes. However, the customer rep was more than willing to discuss this need with us and look into adding it to the software.

    Response from Shanree Solutions

    Thank you for your fantastic review! We're thrilled to hear that KennelBooker has been such a great fit for your kennel and that it saved you from building your own software! It's wonderful to know that our customer support, especially from our team, has been a standout part of your experience, providing assistance even before you started the trial.

    The system now supports Training Bookings including Training Classes, Training Courses, One-on-One training, and Training packages.

    Thank you for choosing KennelBooker, and we look forward to continuing to support your business!

    Debbie
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Kennel Booker from a Person who is not techie

    Reviewed on 2023/02/01

    Business problems solved by using Kennel Booker:Inefficient booking process: Kennel Booker...

    Business problems solved by using Kennel Booker:Inefficient booking process: Kennel Booker streamlines the booking process, reducing the time and effort required to manage appointments.Poor customer relationship management: Kennel Booker provides a robust customer management system that helps businesses track customer information, appointment history, and preferences, enabling them to provide better customer service.Limited mobile access: Kennel Booker offers mobile access, allowing businesses to manage their appointments and customer relationships from anywhere, at any time.Lack of appointment visibility: Kennel Booker provides a comprehensive calendar management system that enables businesses to view their appointments, schedules, and resources in real-time.Inadequate data backup: Kennel Booker provides automatic backup capabilities, ensuring that customer information, appointments, and other data are always secure and accessible.Benefits of using Kennel BookerKennel Booker streamlines the booking process, appointment management, and customer relationship management, freeing up staff to focus on other important tasks.Kennel Booker provides a robust customer management system that helps businesses track customer information, appointment history, and preferences, enabling them to provide better customer service. Increased mobility: allowing businesses to manage their appointments and other data are always there.

    Pros

    User-friendly interface: Kennel Booker has a straightforward and intuitive interface that makes it easy for pet care businesses to use.Customizable features: Kennel Booker offers a range of customizable features that allow businesses to tailor the software to their specific needs.Mobile access: Kennel Booker offers mobile access, enabling businesses to manage their appointments, schedules, and customer relationships from anywhere, at any time.Online booking: Kennel Booker allows customers to book appointments online, reducing the need for manual booking and freeing up staff to focus on other important tasks.

    Cons

    Limited integrations: Kennel Booker may not integrate with other software that a pet care business is already using.Learning curve: Some businesses may need to invest time and resources in training staff to effectively use the software.

    Response from Shanree Solutions

    Thank you so much for your detailed review! We're thrilled to hear that Kennelbooker has made a positive impact on your business, especially with its user-friendly interface, customizable features, and mobile access. It’s great to know that even those who don’t consider themselves tech-savvy find the software easy to use and effective in solving common business challenges.

    We’re also pleased that Kennelbooker has helped streamline your booking process and customer relationship management, and that our mobile access and automatic data backup have provided the flexibility and security you need.

    Your feedback helps us continue to improve and meet the needs of all our users. We're excited to continue supporting your business and appreciate your trust in Kennelbooker!

    Alastair
    Overall rating
    • Industry: Consumer Services
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Software for Boarding Kennel's

    Reviewed on 2022/08/18

    Pros

    Holding client information, ability to change bookings. Ability to customise Forms

    Cons

    Software was updated and changed without warning which caused issues learning how to use after changes had been made.

    Response from Shanree Solutions

    Thank you for your review! We're glad to hear that Kennelbooker has been helpful in managing client information, adjusting bookings, and customizing forms for your kennel.

    We apologize for the inconvenience caused by the updates. We understand how important it is to have a smooth transition when changes are made, and we appreciate your feedback. We’ll work on improving communication around updates to ensure you’re always prepared.

    Thank you for your valuable input, and we look forward to continuing to support your business!

    Lisa
    Overall rating
    • Industry: Hospitality
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Won't be changing

    Reviewed on 2022/08/23

    I enjoy using kennel booker. I like the daily emails I receive before my facility opens that...

    I enjoy using kennel booker. I like the daily emails I receive before my facility opens that informs me what activity will be happening on that day. I enjoy the online booking option and how easy it is to make bookings and prevent over booking.

    Pros

    It makes it easier for me to make bookings rather than calculating on a physical calender. It stops over booking and also is useful for customer to book on their own during busy periods where we are unable to answer calls straight away

    Cons

    I can be hard to navigate through the settings to set up booking forms etc to make them personal to your business regarding information needed to register. Once you gave figured it out, it gets easier.

    Response from Shanree Solutions

    Thank you for your review! We’re glad to hear that Kennelbooker has made booking easier for you, especially during busy times when customer self-booking can really help. It's great to know that the system helps prevent overbooking and keeps things running smoothly.

    We appreciate your feedback on navigating the settings for customizing booking forms. We understand that the setup can be a bit tricky at first, but we’re happy to hear it gets easier with time. Your insights will help us continue to improve the user experience.

    It’s fantastic that you’re enjoying the daily summary emails and online booking options. Thank you for choosing Kennelbooker, and we’re excited to keep supporting you and your business!

    Brian
    Overall rating
    • Industry: Consumer Services
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    An essential part of running our business both day-to-day and forward-looking

    Reviewed on 2022/08/19

    Our experience in using KennelBooker has been excellent. We could not be more happy with the...

    Our experience in using KennelBooker has been excellent. We could not be more happy with the responsiveness of the [SENSITIVE CONTENT]. He is highly receptive to feature requests and suggestions. Answers questions quickly. And on the rare occasion that we must report a problem, the fix is delivered with lightning speed. We use this application daily and throughout the day to run the business. We simply could not be as organized as we are without it.

    Pros

    The interface is very easy to use and very intuitive. There are some features that require a short learning curve (accounting integration for example). But all in all, it is a critical part of running our business. We absolutely could not well manage our business (bookings, customers, pets, vaccination data, and so on) without it. I also like that the software is highly customizable and includes multi-language support. Many of our customers speak German, French and English. And the fact that the software supports all of them is really a plus.

    Cons

    The reporting features could use some improvement. We use some of the reports to manage feedings and medications for the pets in our care. But many of the reports would be more useful if they were a bit more customizable (sorting and filtering for example) and allowed you to pick and choose the fields that you want to have in your report instead of only offering canned reports. However, this is a minor improvement opportunity amid a sea of benefits to using this feature rich and highly functional application.

    Response from Shanree Solutions

    Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that Kennelbooker is an essential part of your day-to-day operations and that you find the interface easy to use and highly customizable. We’re especially glad that the multi-language support has been beneficial for your customers who speak German, French, and English—helping you meet the needs of all your clients.

    We appreciate your feedback on the reporting features, and we understand how valuable customizable reports can be for managing tasks like feeding and medication schedules. Your suggestion about adding more flexibility with sorting and filtering is noted, and we’ll certainly look into improving this aspect.

    We’re delighted that your experience with Kennelbooker has been excellent, and we’re always here to provide quick responses and solutions when needed. Thank you again for your kind words and for trusting us to help manage your business. We look forward to continuing to support your success!

    Showing 5 reviews of 78 Read all reviews

    Kennel Booker FAQs

    Below are some frequently asked questions for Kennel Booker.

    Kennel Booker offers the following pricing plans:

    14-day free trial, no credit card required. Poodle Package: $41.99/month or $461.89/year for up to 10 runs/rooms and 10 daycare spaces. Beagle Package: $57.99/month or $637.89/year for up to up to 30 runs/rooms and 30 daycare spaces. Husky Package: $86.99/month or $956.89/year for up to 100 runs and unlimited daycare spaces. Contact Kennel Booker for custom pricing for kennels with over 100 runs.

    Kennel Booker has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Kennel Booker supports the following languages:

    Danish, Dutch, English, French, German, Italian, Lithuanian, Spanish, Swedish

    Kennel Booker supports the following devices:

    Kennel Booker integrates with the following applications:

    Mailchimp, QuickBooks Online, Stripe, WordPress, Xero

    Kennel Booker offers the following support options:

    Email/Help Desk, Knowledge Base, Chat

    Related categories

    See all software categories found for Kennel Booker.