About MyTalk

MyTalk is an online community builder for businesses of all types to provide support and build relationships with their customers. Businesses can utilize the cloud-based MyTalk platform to raise brand awareness, answer FAQs, build a community, provide support, optimize their SEO, gather feedback, and more. Companies can build a branded online community, linked to their website and social media accounts, with the aim of enhancing the overall customer experience and lowering support costs by encouraging self service.

Businesses can build online communities for their customers with MyTalk and customize the site with their own logo, colors, and layout, in order to provide a self-service portal for support issues, questions, or engagement between customers. Businesses can choose the type of community they wish to build with MyTalk, whether it be in the format of a support centre, classic forum, or social network. The support centre option allows users to browse articles and discussion posts by category, and create their own topics for discussion. Users can access discussions for FAQs and common topics in a classic message board format, or communities can be built around a social media format, with news feeds, profiles pages, popular posts, ‘like’ buttons, and instant messaging.

MyTalk allows businesses to create categories in order to group discussions by topic, and all discussion boards are moderated with automatic anti-spam measures and the ability to block specific users. Support centres and communities built within MyTalk can be linked to company websites and social media pages in order to direct traffic to the website and improve SEO.

MyTalk can also be utilized by school groups, sports teams, and other types of non-profit communities to organize events, enhance communication between members, aid collaboration, and share important documents or information. Each member can create their own personalized profile within the portal and a full history of posts, activities, likes, shares, and more can be viewed on their profile page.

Pricing starting from:

US$24,00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of MyTalk

  • Customize the design and layout of the online community with tools for editing the color scheme, adding the company logo, customizing the forum name, and more.

  • Allow customers to help themselves and answer their own support questions with the self service online forum. Customers have instant access to the answers to commonly asked questions, and can post their own questions if the topic hasn’t already been covered.

  • Enhance SEO by linking the MyTalk community to an existing business website, and route traffic between the two pages.

  • Create custom categories to group together discussions relating to the same subject. Categories can be added, updated, edited, or deleted at any time, and the changes reflect on the web page in real time.

  • Manage security with anti-spam measures, custom permissions for users, and the ability to block individual users. Businesses can also assign an unlimited number of moderators to manage and delete posts.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    English, Russian

    Pricing starting from:

    US$24,00/month

    • Free Trial
    • Free Version
    • Subscription

    Images

    MyTalk can be setup like a social network with a news feed, commenting, likes, posting, and more
    Browse posts and use the search bar to find posts on specific topics
    Allow customers to access discussions on common topics and FAQs
    Categories can be created to group related posts and discussions
    Businesses can customize the color scheme and layout of their online community
    View 6 more
    MyTalk video
    MyTalk screenshot: MyTalk can be setup like a social network with a news feed, commenting, likes, posting, and more MyTalk screenshot: Browse posts and use the search bar to find posts on specific topics MyTalk screenshot: Allow customers to access discussions on common topics and FAQs MyTalk screenshot: Categories can be created to group related posts and discussions MyTalk screenshot: Businesses can customize the color scheme and layout of their online community

    Features

    Total features of MyTalk: 37

    • Access Controls/Permissions
    • Activity Tracking
    • Alerts/Notifications
    • Anti Spam
    • Categorisation/Grouping
    • Chat/Messaging
    • Collaboration Tools
    • Communication Management
    • Content Management
    • Customizable Branding
    • Customizable Templates
    • Discussions / Forums
    • Employee Communities
    • Employee Portal
    • Event Scheduling
    • Feedback Management
    • Forum / Discussion Board
    • Full Text Search
    • Help Desk Management
    • Knowledge Base Management
    • Live Chat
    • Member Directory
    • Membership Management
    • Moderation
    • Online Forums
    • Personalization
    • Preview Functionality
    • Real Time Notifications
    • Registration Management
    • Search/Filter
    • Self Service Portal
    • Social Media Integration
    • Survey/Poll Management
    • Third Party Integrations
    • WYSIWYG Editor
    • Website Integration
    • Website Management

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    Reviews

    Overall rating

    5 /5
    (4)
    Value for Money
    5/5
    Features
    4,3/5
    Ease of Use
    5/5
    Customer Support
    5/5

    Already have MyTalk?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 4
    Alona D.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Fantastic place to start a community

    Reviewed on 2018/09/12

    Own community help us improve customer support and give us more organic traffic from SEO. Our...

    Own community help us improve customer support and give us more organic traffic from SEO. Our customer now can provide us with valuable feedback about our product, new features and offer new ideas.

    Pros

    Mytalk helps improve communication and connectivity. The platform enables you to engage with people from around the world. It has a lot of useful features; however, they are very easy to use. Mytalk lets you create an online workplace where you can discuss projects and other work-related questions. It has definitely improved the productivity, motivation and team spirit in our organization.

    Cons

    We have been using the platform for some time now and have not seen any drawback.

    Sergii S.
    Overall rating
    • Industry: Design
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Great place to build an online community

    Reviewed on 2018/09/17

    We would definitely recommend Mytalk.

    We would definitely recommend Mytalk.

    Pros

    Mytalk website looks incredible. It allows you to personalize a lot. It is very easy to use, so you do not need to have any manual or training. We use Mytalk in many ways. However, we mainly need it to build a strong online community for our employees, such as authors, editors, proofreaders and so on. Mytalk is a platform that we use to create a community to discuss our journals, magazines. We were able to increase our online visibility and improve our connections with the research community.

    Cons

    So far, we have not noticed any issues with the platform

    Donna M.
    Overall rating
    • Industry: Computer Software
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    The platform provides a great user experience, easy to use.

    Reviewed on 2018/08/13

    We are very happy with the platform. The Mytalk team is very helpful and professional. Their...

    We are very happy with the platform. The Mytalk team is very helpful and professional. Their appealing approach and friendly manner made us feel encouraged and confident from the very start.

    Pros

    Mytalk became the answer to our problems. We have been using a number of leading platforms, which have a set of nice features but were lacking personalisation. The support from Mytalk dedicated team was excellent. They were always prompt with technical resolutions. Before using Mytalk, we had a number of problems connecting and engaging with our followers and members. Moreover, we used to have a number of various software for different admin system. It was very time-consuming. With Mytalk, we finally have a global online community that allows us to understand our users, adjust our work to bring them more value. We were able to make our customers feel special and valued. As the platform is so easy to use, we can spend more time communicating with our online community.

    Cons

    We cannot really think of any cons of Mytalk.

    Verified Reviewer
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 501-1 000 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 8.0 /10

    A very good software for online community connect.

    Reviewed on 2019/12/23

    Overall it is very satisfying and easy to platform.

    Overall it is very satisfying and easy to platform.

    Pros

    MyTalk is a very good platform to ask up your queries and to provide solution to many people's queries. This platform provides you one the best online community.

    Cons

    I cannot find any negative points so far. And I don't think this app is gonna have any negative points in the future also.

    MyTalk FAQs

    Below are some frequently asked questions for MyTalk.

    MyTalk offers the following pricing plans:

    • Starting from: US$24,00/month
    • Pricing model: Free, Subscription
    • Free Trial: Available

    Free plan: for 200 users, 10,000 page views per month, and 1GB of storage. Personal plan: $24/month for 1,000 users, 50,000 page views per month, and 5GB of storage. Enterprise plan: $99/month for 2,500 users, 100,000 page views per month, and 10GB of storage. Enterprise+: $199/month for 5,000 users, 200,000 page views per month, and 20GB of storage. Customizable pricing plans are also available. Contact MyTalk for more information.

    We do not have any information about MyTalk features

    MyTalk has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    MyTalk supports the following languages:

    English, Russian

    MyTalk supports the following devices:

    MyTalk integrates with the following applications:

    Facebook, Google Analytics, Slack

    MyTalk offers the following support options:

    Email/Help Desk, FAQs/Forum, Chat

    Related categories

    See all software categories found for MyTalk.