MyTalk

Online community builder for businesses, schools & sports

5 /5 (4 reviews) Write a Review!

MyTalk Overview

What is MyTalk?

MyTalk is an online community builder for businesses of all types to provide support and build relationships with their customers. Businesses can utilize the cloud-based MyTalk platform to raise brand awareness, answer FAQs, build a community, provide support, optimize their SEO, gather feedback, and more. Companies can build a branded online community, linked to their website and social media accounts, with the aim of enhancing the overall customer experience and lowering support costs by encouraging self service.

Businesses can build online communities for their customers with MyTalk and customize the site with their own logo, colors, and layout, in order to provide a self-service portal for support issues, questions, or engagement between customers. Businesses can choose the type of community they wish to build with MyTalk, whether it be in the format of a support centre, classic forum, or social network. The support centre option allows users to browse articles and discussion posts by category, and create their own topics for discussion. Users can access discussions for FAQs and common topics in a classic message board format, or communities can be built around a social media format, with news feeds, profiles pages, popular posts, ‘like’ buttons, and instant messaging.

MyTalk allows businesses to create categories in order to group discussions by topic, and all discussion boards are moderated with automatic anti-spam measures and the ability to block specific users. Support centres and communities built within MyTalk can be linked to company websites and social media pages in order to direct traffic to the website and improve SEO.

MyTalk can also be utilized by school groups, sports teams, and other types of non-profit communities to organize events, enhance communication between members, aid collaboration, and share important documents or information. Each member can create their own personalized profile within the portal and a full history of posts, activities, likes, shares, and more can be viewed on their profile page.

MyTalk Overview

Pricing

Starting from
US$24,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Free plan: for 200 users, 10,000 page views per month, and 1GB of storage.

Personal plan: $24/month for 1,000 users, 50,000 page views per month, and 5GB of storage.

Enterprise plan: $99/month for 2,500 users, 100,000 page views per month, and 10GB of storage.

Enterprise+: $199/month for 5,000 users, 200,000 page views per month, and 20GB of storage.

Customizable pricing plans are also available. Contact MyTalk for more information.


MyTalk Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English, Russian

Media

Allow customers to access discussions on common topics and FAQs
Browse posts and use the search bar to find posts on specific topics
MyTalk can be setup like a social network with a news feed, commenting, likes, posting, and more
Businesses can customize the color scheme and layout of their online community
Categories can be created to group related posts and discussions
MyTalk video MyTalk screenshot: Allow customers to access discussions on common topics and FAQs MyTalk screenshot: Browse posts and use the search bar to find posts on specific topics MyTalk screenshot: MyTalk can be setup like a social network with a news feed, commenting, likes, posting, and more MyTalk screenshot: Businesses can customize the color scheme and layout of their online community MyTalk screenshot: Categories can be created to group related posts and discussions

MyTalk Reviews

MyTalk Reviews

Overall rating
5
/
5
Excellent
4

Very good
0

Average
0

Poor
0

Terrible
0

Value for Money
5
Features
4,3
Ease of Use
5
Customer Support
5
100% recommended this app
Alona D.

Fantastic place to start a community

Own community help us improve customer support and give us more organic traffic from SEO. Our customer now can provide us with valuable feedback about our product, new features and offer new ideas.


Sergii S.

Great place to build an online community

We would definitely recommend Mytalk.


Donna M.

The platform provides a great user experience, easy to use.

We are very happy with the platform. The Mytalk team is very helpful and professional. Their appealing approach and friendly manner made us feel encouraged and confident from the very start.


Verified Reviewer

A very good software for online community connect.

Overall it is very satisfying and easy to platform.


Alona D.
Industry: Information Technology & Services
Company size: 2-10 Employees

Fantastic place to start a community

Used Daily for 1-5 months
Reviewed on 2018/09/12
Review Source: Capterra

Own community help us improve customer support and give us more organic traffic from SEO. Our customer now can provide us with valuable feedback about our product, new features and offer new ideas.

Pros

Mytalk helps improve communication and connectivity. The platform enables you to engage with people from around the world. It has a lot of useful features; however, they are very easy to use. Mytalk lets you create an online workplace where you can discuss projects and other work-related questions. It has definitely improved the productivity, motivation and team spirit in our organization.

Cons

We have been using the platform for some time now and have not seen any drawback.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Sergii S.
Industry: Design
Company size: 11-50 Employees

Great place to build an online community

Used Daily for 1-5 months
Reviewed on 2018/09/17
Review Source: Capterra

We would definitely recommend Mytalk.

Pros

Mytalk website looks incredible. It allows you to personalize a lot. It is very easy to use, so you do not need to have any manual or training. We use Mytalk in many ways. However, we mainly need it to build a strong online community for our employees, such as authors, editors, proofreaders and so on. Mytalk is a platform that we use to create a community to discuss our journals, magazines. We were able to increase our online visibility and improve our connections with the research community.

Cons

So far, we have not noticed any issues with the platform

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Donna M.
Industry: Computer Software
Company size: 11-50 Employees

The platform provides a great user experience, easy to use.

Used Daily for 1-5 months
Reviewed on 2018/08/13
Review Source: Capterra

We are very happy with the platform. The Mytalk team is very helpful and professional. Their appealing approach and friendly manner made us feel encouraged and confident from the very start.

Pros

Mytalk became the answer to our problems. We have been using a number of leading platforms, which have a set of nice features but were lacking personalisation. The support from Mytalk dedicated team was excellent. They were always prompt with technical resolutions. Before using Mytalk, we had a number of problems connecting and engaging with our followers and members. Moreover, we used to have a number of various software for different admin system. It was very time-consuming. With Mytalk, we finally have a global online community that allows us to understand our users, adjust our work to bring them more value. We were able to make our customers feel special and valued. As the platform is so easy to use, we can spend more time communicating with our online community.

Cons

We cannot really think of any cons of Mytalk.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Information Technology & Services
Company size: 501-1 000 Employees

A very good software for online community connect.

Used Weekly for 1-5 months
Reviewed on 2019/12/23
Review Source: Capterra

Overall it is very satisfying and easy to platform.

Pros

MyTalk is a very good platform to ask up your queries and to provide solution to many people's queries. This platform provides you one the best online community.

Cons

I cannot find any negative points so far. And I don't think this app is gonna have any negative points in the future also.

Rating breakdown

Ease of Use

Likelihood to recommend: 8.0/10

User recommendation
8,3/10
Based on 4 user ratings
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MyTalk Pricing

MyTalk Pricing

Starting from
US$24,00/month
Free Trial
Free
Subscription
Value for money

Free plan: for 200 users, 10,000 page views per month, and 1GB of storage.

Personal plan: $24/month for 1,000 users, 50,000 page views per month, and 5GB of storage.

Enterprise plan: $99/month for 2,500 users, 100,000 page views per month, and 10GB of storage.

Enterprise+: $199/month for 5,000 users, 200,000 page views per month, and 20GB of storage.

Customizable pricing plans are also available. Contact MyTalk for more information.

Free plan: for 200 users, 10,000 page views per month, and 1GB of storage.

Personal plan: $24/month for 1,000 users, 50,000 page views per month, and 5GB of storage.

Enterprise plan: $99/month for 2,500 users, 100,000 page views per month, and 10GB of storage.

Enterprise+: $199/month for 5,000 users, 200,000 page views per month, and 20GB of storage.

Customizable pricing plans are also available. Contact MyTalk for more information.

Value for Money
5/5
Based on 4 user ratings
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MyTalk Features

MyTalk Features

API
Activity Dashboard
Alerts / Escalation
Automatic Notifications
CRM Integration
Chat
Customizable Branding
Email Integration
Instant Messaging
Knowledge Base Management
Monitoring
Multi-Channel Communication
Real Time Monitoring
Reporting & Statistics
Self Service Portal
Social Media Integration
Support Ticket Management
Surveys & Feedback
Third Party Integration
Workflow Management
Features
4,3/5
Based on 4 user ratings
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Categories

Additional information for MyTalk

Additional information for MyTalk

Key features of MyTalk

  • Access control
  • Activity tracking
  • Anti spam
  • Automatic notifications
  • Categorization
  • Chat
  • Collaboration tools
  • Community management
  • Content moderation
  • Customer support tracking
  • Customizable branding
  • Customizable templates
  • Discussion board
  • Discussions / forums
  • Employee communities
  • Employee portal
  • Event scheduling
  • Help desk
  • Instant messaging
  • Member directory
  • Membership management
  • Message board
  • Online forums
  • Permission management
  • Personalized profiles
  • Preview functionality
  • Real time notifications
  • Registration management
  • Search functionality
  • Self service portal
  • Social media integration
  • Social media management
  • Survey management
  • Third party integration
  • WYSIWYG editor
  • Website integration

Benefits

  • Customize the design and layout of the online community with tools for editing the color scheme, adding the company logo, customizing the forum name, and more.

  • Allow customers to help themselves and answer their own support questions with the self service online forum. Customers have instant access to the answers to commonly asked questions, and can post their own questions if the topic hasn’t already been covered.

  • Enhance SEO by linking the MyTalk community to an existing business website, and route traffic between the two pages.

  • Create custom categories to group together discussions relating to the same subject. Categories can be added, updated, edited, or deleted at any time, and the changes reflect on the web page in real time.

  • Manage security with anti-spam measures, custom permissions for users, and the ability to block individual users. Businesses can also assign an unlimited number of moderators to manage and delete posts.

  • MyTalk FAQs

    MyTalk FAQs

    Below are some frequently asked questions for MyTalk.

    Q. What type of pricing plans does MyTalk offer?

    MyTalk offers the following pricing plans:

    Starting from: US$24,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Free plan: for 200 users, 10,000 page views per month, and 1GB of storage. Personal plan: $24/month for 1,000 users, 50,000 page views per month, and 5GB of storage. Enterprise plan: $99/month for 2,500 users, 100,000 page views per month, and 10GB of storage. Enterprise+: $199/month for 5,000 users, 200,000 page views per month, and 20GB of storage. Customizable pricing plans are also available. Contact MyTalk for more information.

    Q. What are the main features of MyTalk?

    MyTalk offers the following features:

    • Access control
    • Activity tracking
    • Anti spam
    • Automatic notifications
    • Categorization
    • Chat
    • Collaboration tools
    • Community management
    • Content moderation
    • Customer support tracking
    • Customizable branding
    • Customizable templates
    • Discussion board
    • Discussions / forums
    • Employee communities
    • Employee portal
    • Event scheduling
    • Help desk
    • Instant messaging
    • Member directory
    • Membership management
    • Message board
    • Online forums
    • Permission management
    • Personalized profiles
    • Preview functionality
    • Real time notifications
    • Registration management
    • Search functionality
    • Self service portal
    • Social media integration
    • Social media management
    • Survey management
    • Third party integration
    • WYSIWYG editor
    • Website integration

    Q. Who are the typical users of MyTalk?

    MyTalk has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

    Q. What languages does MyTalk support?

    MyTalk supports the following languages:

    English, Russian

    Q. What type of pricing plans does MyTalk offer?

    MyTalk has the following pricing plans:

    Free, Subscription

    Q. Does MyTalk support mobile devices?

    We do not have any information about what devices MyTalk supports

    Q. What other apps does MyTalk integrate with?

    MyTalk integrates with the following applications:

    Facebook, Google Analytics, Slack

    Q. What level of support does MyTalk offer?

    MyTalk offers the following support options:

    Online Support, FAQs, Forum