About Experity

Experity is a cloud-based electronic medical records (EMR), practice management, and medical billing software solution built for on-demand care providers of all sizes and specialties including occupational medicine, pediatrics, and primary care.

Experity’s EMR/PM is desktop- and mobile-compatible, scalable, and provides complete clinical workflow and charting solutions from patient registration through discharge. Same-time documentation allows more than one user to access patient charts simultaneously.

Platform features include built-in payer guidelines, real-time insurance verification, custom common procedure quick-pick lists and one-click discharge plans, auto-populating documentation templates, patient portal, custom reporting, and E/M code suggestions and CPT coding based on provider documentation. Experity facilitates integrations for online scheduling and patient queuing, SMS messaging, business analytics, e-prescribing, lab integration, payment processing, and coding automation.

Experity was established through the merger of DocuTAP and Practice Velocity in 2019 and provides EMR/PM software, business intelligence solutions, teleradiology, and RCM services for urgent care clinics coast-to-coast.


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Experity

4,3 (208)
VS.
Highly reviewed

Starting Price

No pricing found
US$149,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

35
71

Integrations

No integrations found
1

Ease of Use

4,3 (208)
3,9 (423)

Value for Money

4,2 (208)
3,8 (423)

Customer Service

4,4 (208)
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Reviews

Overall rating

4,3 /5
(208)
Value for Money
4,2/5
Features
4,2/5
Ease of Use
4,3/5
Customer Support
4,4/5

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Showing 5 reviews of 208
Stephanie
Overall rating
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

One of the best systems

Reviewed on 2018/12/11

Pros

This has got to be one of the easiest systems to learn. I had no previous experience with this software but I was able to quickly adapt to the system itself. Its a very good system to train people on, the possibilities are endless.

Cons

At times, getting problems fixed can be a bit time consuming but overall customer service is typically pretty quick.

Tina
Overall rating
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

OCCUPATIONAL MEDICINE C+

Reviewed on 2018/12/17

I am very happy with DocuTAP now after working with them for 5 years. They have certainly...

I am very happy with DocuTAP now after working with them for 5 years. They have certainly improved since 2013 and they truly listen to every clinic's issues, good and bad. They try to resolve if possible. They also keep us informed with changes, updates and outages. While outages happen at times, it's very rare and they get the problem fixed immediately. There is always a CSR to answer when we call with issues and that's a huge plus because most of the time we need help with something simple. They encourage users go to a "Community Help Desk" website for self help but we are a busy urgent care practice, we don't have time to do research on a website we need answers immediately to get on with our own job tasks and back to our main priority, our valued patients.

Pros

The ease of using the software, anyone can use this! It truly is one of the most user friendly software systems I've used. There are so many functions that we love!

Cons

Their customer service team and staff has little knowledge about the occ med functions and features. While DocuTAP has improved their software by leaps and bounds over the last 5 years, and continues to improve, not all CSR understand the occ med portion of the software. The biggest issue I have with the software is the invoices. We are a practice with multiple locations, our invoices print one location per page so sometimes our invoices exceed 10+ pages! We need to have all the charges listed date ascending no matter which location the patient visits. Because of this, we experience dozens of short paid, partially paid invoices each month because our clients overlook the last page or pages in between. This causes more work for me having to call them explaining and asking for more money. This also increases our costs because we are using more paper and 7 or more pages requires additional postage and sometimes special size envelopes.

Lisa
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

The Real Docutap

Reviewed on 2018/11/20

We are basically stuck with a low functioning EHR. This product was sold as a web based software,...

We are basically stuck with a low functioning EHR. This product was sold as a web based software, yet it works of an very glitchy Citrix platform, as opposed to true web base. There is little to no functionality on a tablet. And laptops with smaller screens are difficult to grab scroll bars. The screens contain slide bars and do not fill the computer screen, often cutting off important data. Reports from PM and analytics often contain different data. Customer support has absolutely no idea how to trouble shoot, I have been told on more than one occasion to "play around until I figure it out, as that's what I do". Forms are not easily uploaded as it was sold, and the community is so out of date the walk throughs are no longer relevant to the actual work flow. Sadly, transition and cost to migrate AGAIN after 18 months is difficult and discouraging.

Pros

Value for money spent
Ease of use on the EMR after laborious set up
Do not have to pay a per provider fee

Cons

Poor reporting. Laborious set up. Poor customer support. Frequent outages. Printing nightmares,

Christine
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

EMR FOR URGENT CARE

Reviewed on 2019/01/25

Overall, this is one of the best EMR softwares that i have worked with in billing. For the most...

Overall, this is one of the best EMR softwares that i have worked with in billing. For the most part, it makes my job very easy and very enjoyable and am very happy with it.

Pros

This software is super user friendly and is laid out very well. i move through all of the tabs and pages very quickly and very easily, which makes being able to devote more time to patients and get them on and off of the phone in a timely manner

Cons

it does tend to crash a few times a week, which is very inconvenient because i have phone calls coming in all day. i work on the PM side and do billing. Also, in the PAYMENT screen, when saving and finalizing, i wish there was a way that once you save and finalize, the names go away - they only disappear when saving and finalizing when it is a past date of service, not the current one.

Jennifer
Overall rating
  • Industry: Medical Practice
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User Friendly

Reviewed on 2017/07/20

Overall a great product in the capacity we use it for. Our primary use is for the clinical side of...

Overall a great product in the capacity we use it for. Our primary use is for the clinical side of patient care.

Pros

Easy to use program. I currently use DocuTAP in conjunction with ATHENA and they communicate very well with each other.

Cons

There are no real cons. The only deficiency I can attest to is sometimes it can lag, but what computer doesn't at times.

Showing 5 reviews of 208 Read all reviews

Experity FAQs

Below are some frequently asked questions for Experity.

Experity offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Contact Experity for detailed pricing information.

Experity has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Experity supports the following languages:

English

Experity supports the following devices:

We do not have any information about what integrations Experity has

Experity offers the following support options:

Phone Support

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