Experity
About Experity
Experity is a cloud-based electronic medical records (EMR), practice management, and medical billing software solution built for on-demand care providers of all sizes and specialties including occupational medicine, pediatrics, and primary care.
Experity’s EMR/PM is desktop- and mobile-compatible, scalable, and provides complete clinical workflow and charting solutions from patient registration through discharge. Same-time documentation allows more than one user to access patient charts simultaneously.
Platform features include built-in payer guidelines, real-time insurance verification, custom common procedure quick-pick lists and one-click discharge plans, auto-populating documentation templates, patient portal, custom reporting, and E/M code suggestions and CPT coding based on provider documentation. Experity facilitates integrations for online scheduling and patient queuing, SMS messaging, business analytics, e-prescribing, lab integration, payment processing, and coding automation.
Experity was established through the merger of DocuTAP and Practice Velocity in 2019 and provides EMR/PM software, business intelligence solutions, teleradiology, and RCM services for urgent care clinics coast-to-coast.
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- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use and manage
Reviewed on 2019/02/10
Our overall experience with Docutap has been good. It is a kind of software with all in one...
Our overall experience with Docutap has been good. It is a kind of software with all in one functionalities for our setup to maintain the day to day activity.
Pros
Docutap is an easy to use software for the Urgent Care setup and it is also easy to manage cum maintain the day to day data. The all in one software to schedule a visit, create/enter visit history, complete the billing/coding and then bill to payer.
Cons
The reporting portion of the software need an upgrade. Most of the reports generate with merged cells and they are not good to analyse according to our need. They need to be normalize in a standard Excel format to do the things our way.
- Industry: Hospital & Health Care
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
DocuTAP makes getting charges out quick and accurate.
Reviewed on 2016/09/07
Pros
The best aspect of the software for me is the CME (Coding Made Easy) tool. By taking some time on the front end and creating a good set of rules for your facility/region/insurances you can scrub all your claims and eliminate a ton of errors that were previously chalked up to "human error." Eliminating these types of errors minimizes the time wasted re-filing claims, reconsiderations and appeals which creates a better (and faster) revenue cycle.
DocuTAP support is responsive to requests for assistance and in most cases are able to provide fixes within 24 hours. DocuTAP also provides a great research tool (the DocuTAP Community) in which you are able to reach out to other users, give ideas on how to improve the software and locate videos and instructions on how to perform different tasks.
Cons
The posting features are a little disjointed. The software treats payments from different entities (patient, insurance, Occ med) in completely different ways, which can be confusing.
Occasionally when a request leaves the basic support area and is sent to the next level of support your requests can get lost in the shuffle.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
The Real Docutap
Reviewed on 2018/11/20
We are basically stuck with a low functioning EHR. This product was sold as a web based software,...
We are basically stuck with a low functioning EHR. This product was sold as a web based software, yet it works of an very glitchy Citrix platform, as opposed to true web base. There is little to no functionality on a tablet. And laptops with smaller screens are difficult to grab scroll bars. The screens contain slide bars and do not fill the computer screen, often cutting off important data. Reports from PM and analytics often contain different data. Customer support has absolutely no idea how to trouble shoot, I have been told on more than one occasion to "play around until I figure it out, as that's what I do". Forms are not easily uploaded as it was sold, and the community is so out of date the walk throughs are no longer relevant to the actual work flow. Sadly, transition and cost to migrate AGAIN after 18 months is difficult and discouraging.
Pros
Value for money spent
Ease of use on the EMR after laborious set up
Do not have to pay a per provider fee
Cons
Poor reporting. Laborious set up. Poor customer support. Frequent outages. Printing nightmares,
- Industry: Medical Practice
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great software, but support and updates are not up to your standards.
Reviewed on 2019/01/18
DocuTAP is overall very good at what it does. There are a few issues which might be solved with a...
DocuTAP is overall very good at what it does. There are a few issues which might be solved with a bigger focus on R&D
Pros
Having an EMR that was built specifically for urgent care facilities is great. Having a software vendor that understands our needs and limitations is crucial to having a stable and functional EMR. The interface is clean, usable, and easy to train.
Cons
Over the past year, it feels like your general support line has become less and less helpful. When we have an relatively simple issue, it takes much longer to correct. Additionally, anytime we receive an update we have to prepare for the worst because we can almost guarantee something will be significantly broken.
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy Peasy!
Reviewed on 2018/12/14
DocuTap is an awesome company. They supply additional help or education classes whenever needed.
DocuTap is an awesome company. They supply additional help or education classes whenever needed.
Pros
The software is very easy to use. Think of it in steps - everything is laid out 1,2,3. They have improved on the speed and functionality over the years. Overall one of the best EMR systems I have utilized.
Cons
They system lacks in the billing area - especially if you are heavy on Occupational Health. Their tech support is not as knowledgeable as you might hope.
Experity FAQs
Below are some frequently asked questions for Experity.Q. What type of pricing plans does Experity offer?
Experity offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Contact Experity for detailed pricing information.
Q. Who are the typical users of Experity?
Experity has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Experity support?
Experity supports the following languages:
English
Q. Does Experity support mobile devices?
Experity supports the following devices:
Q. What other apps does Experity integrate with?
We do not have any information about what integrations Experity has
Q. What level of support does Experity offer?
Experity offers the following support options:
Phone Support
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