Thryv

4.2 (495)
Write a Review!
All-in-one management software built for small business

About Thryv

Thryv is the all-in-one management software built for small business. Unlike other software, Thryv integrates features like contact management, CRM, text (SMS) and email marketing, online listings and reputation management, online appointment booking, social media scheduling, payment processing, and more. Small businesses only need one tool, one login, and one screen to manage it all. Thryv works on iOS and Android-operated mobile device so business owners have completed access and visibility to Thryv on-the-go, 24/7.

Thryv starts with contact and customer management through its built-in, fully functional CRM. Businesses can manage their contact database, engage and nurture leads through scheduled communications, and gain insight into customers through enriched data analytics. Businesses can then communicate with contacts and customers through text (SMS) and email, all from one dashboard. Business owners can schedule automatic reminders to respond to client messages, or trigger appointment and payment reminders to clients in advance.

Businesses also use Thryv to establish an online presence, with consistent business listings across over 60 trusted sites as well as a custom web portal for engaging new and current clients. Thryv includes reputation management, so business owners can also monitor their online ratings and reviews, and respond to feedback quickly.

Thryv handles online appointment scheduling and booking management for one-on-one appointments, group classes, and other large-scale events. It includes calendar syncing, so business owners get insight into their staff's schedules. Schedule automatic reminders in advance to reduce the number of no shows. Let clients pay you upon booking, in advance, on a payment schedule or by installment, at the time of appointment, or later, all from Thryv. Thryv integrates with PayPal's Braintree to offer credit card processing and mobile card scanning at competitive, no surprises, rates.


Key benefits of Thryv

  • Contact and Customer Management: Manage your contact and customer database. Segment and filter data with custom tags to fit your business. Gain insights into every individual with automatic internet cross-referencing. Thryv searches the web and consolidates data from social profiles and online databases, linking it to your records.

  • Appointment Booking: Help clients book appointments, group classes, and events 24/7 with Thryv's online booking tool that integrates wth your website, business listings, and a custom online client portal. Then sync your team's calendars so you have visibility into your business's workload and team's time.

  • Social Media: Connect Thryv to top social media sites like Facebook, Twitter, LinkedIn, Google+ and Instagram. Schedule social media posts at once, or in advance, and push content out straight from Thryv. Access Thryv’s library of pre-written posts to gain inspiration and save time.

  • Online Payment Processing: Process credit card payments within Thryv both online, or on the spot in person. Thryv integrates with PayPal's Braintree to offer the most competitive rates in the market. Businesses can also send professional, electronic quotes, estimates, invoices and receipts, to help get paid on time, every time.

  • Online Presence: Businesses can load and lock consistent information across the top business listings sites online including Google, Facebook and more, to improve search engine optimization and get found easily. Thryv also handles online reputation management so business owners can view and manage online ratings and reviews, responding to feedback in real time.

  • Images

    Thryv Software - The dashboard provides users with an overview of finances, calendar events clients, campaigns, and more
    Thryv Software - Businesses can boost their online presence by deploying listings across the web
    Thryv Software - Clients can be managed within the in-built CRM
    Thryv Software - Users can manage invoices and bookings and track the amount of overdue or open payments
    Thryv Software - Appointments can be scheduled within Thryv and automatically added to the calendar
    View 6 more
    Thryv video
    Thryv Software - The dashboard provides users with an overview of finances, calendar events clients, campaigns, and more
    Thryv Software - Businesses can boost their online presence by deploying listings across the web
    Thryv Software - Clients can be managed within the in-built CRM
    Thryv Software - Users can manage invoices and bookings and track the amount of overdue or open payments
    Thryv Software - Appointments can be scheduled within Thryv and automatically added to the calendar

    Not sure about Thryv? Compare with a popular alternative

    Thryv

    4.2 (495)
    VS.
    Highly reviewed

    Starting Price

    No pricing found
    No pricing found

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    151
    101

    Integrations

    55
    23

    Ease of Use

    4.1 (495)
    4.7 (2,896)

    Value for Money

    4.0 (495)
    4.5 (2,896)

    Customer Service

    4.3 (495)
    4.4 (2,896)
    Green rating bars show the winning product based on the average rating and number of reviews.

    Alternatives

    Square Point of Sale

    4.6
    #1 Alternative to Thryv
    Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital...

    EZ Texting

    4.3
    #2 Alternative to Thryv
    EZ Texting is the effortless way to start text marketing, with powerful features and integrations to keep conversations...

    MailerLite

    4.7
    #3 Alternative to Thryv
    MailerLite is an email marketing solution which provides tools for customizable email building, automation, landing...

    Textmagic

    4.6
    #4 Alternative to Thryv
    Textmagic is an all-in-one text-messaging service for business to bulk send notifications, alerts, reminders, confirmati...

    Reviews

    Overall rating

    4.2 /5
    (495)
    Value for Money
    4.0/5
    Features
    4.1/5
    Ease of Use
    4.1/5
    Customer Support
    4.3/5

    Already have Thryv?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 495
    Caitlyn
    Caitlyn
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great tool for a small business looking to grow!

    Reviewed on 2020/12/13

    Overall, I'm very happy with Thryv! It helps me come across as more professional, and I like that...

    Overall, I'm very happy with Thryv! It helps me come across as more professional, and I like that there are options to scale as my business grows

    Pros

    Thryv is easy to use and has a lot of the tools I needed for my small business. The scheduling tool and website help me to have a more professional presence.

    Cons

    Sometimes the app is slow to load, but overall I'm happy with my Thryv experience!

    Response from Thryv

    Hi Caitlyn, thank you for your review! We are happy to hear that Thryv is meeting your business needs. It is important to make sure you have an online presence now more than ever, and we are glad that you have chosen us to help!

    Thryv is constantly looking for ways to improve, and your feedback helps. We have a few things in the works for 2021. To stay up to date, feel free to leave a suggestion in your Thryv software, and you will get a notification of the latest news. - Gabe

    Garrett
    Overall rating
    • Industry: Environmental Services
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    A Huge Help for Small Businesses

    Reviewed on 2020/08/25

    Thryv launched my company and helped me grow to a place where I needed more specific software to...

    Thryv launched my company and helped me grow to a place where I needed more specific software to meet my growing needs. I couldn't have imagined a better way to launch my business.

    Pros

    I love how Thryv puts all the major pieces of software automation for a small business into one location that is easily accessible via a web browser or app. For small business owners who also work in the field, the Thryv App is critical to continue switching out the technician and manager hats.

    Cons

    Thryv is a great piece of software but, because it is built for a generic audience, lacks features necessary for some specific industries. For me in pest control, there are a lot of pieces of Thryv that would make me want to use it as my primary system; however, because it is missing a couple critical pieces of data that I need to collect (like weather when we are spraying and pesticides we apply), I needed to buy another system which I use more than Thryv.

    Alternatives Considered

    GorillaDesk and FieldRoutes

    Reasons for Switching to Thryv

    Thryv met my early needs better than either, but I need to use PestRoutes as well now that my company has grown because it offers some mission critical technology that Thryv doesn't, and likely will never, offer because Thryv is not specific to my industry.

    Response from Thryv

    Hey Garrett, thank you for your feedback, we are excited that you are enjoying Thryv! Our team is always open to feedback. On your Thryv dashboard, you'll see the feedback button in the bottom right-hand corner. Let us know what you would need to make the system work for your industry. We look forward to hearing your ideas.
    - Gabe

    Chelsea
    Overall rating
    • Industry: Arts & Crafts
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Expensive, glitchy and no help

    Reviewed on 2023/06/06

    - The cost is astronomical - they don’t mention that you don’t get all of the “extras” like...

    - The cost is astronomical - they don’t mention that you don’t get all of the “extras” like Thryvpay when you signup. - had to pay per team member plus a monthly fee - there was no free trial - there was an onboarding fee for $400 (I never got to be fully onboarded and they refused to refund it)Customer Service - their onboarding specialists are only available during business hours EST - their onboarding specialists didn’t know how to use the program. They only showed me things I could’ve figured out on my own and when there was an issue, they said they’d “look in it and get back to me” which they never did. - Upon cancelling I was told that that it was a six month term and they would not refund me for the $400 and month I wasted trying to get the software to work and the most they could do was not charge my card again.Don’t bother looking at Thryv as an option. It’s expensive and useless!

    Pros

    This was supposed to be a solution to having 10 different apps instead it malfunctioned and glitched.

    Cons

    -The features didn't work or were lacking functionality - The competitor watch wouldn't load after adding in competitors - the social media management didn't have the capacity to crop photos - the calendar wouldn't load - my emails weren't going into my inbox - had to pay per team member plus a monthly fee - there was no free trial - there was an onboarding fee for $400 (I never got to be onboarded and they refused to refund it) - their onboarding specialists are only available during business hours EST

    Response from Thryv

    Hi Chelsea, we are sorry to hear about your experience with Thryv. If you would like to send an email to [email protected] with your account and any other details, I can send this to our team for further assistance. - Gabe

    Renee
    Overall rating
    • Industry: Professional Training & Coaching
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Are you a small business looking to thrive? Then you need Thryv!

    Reviewed on 2023/02/11

    I L-O-V-E using Thryv! I am your #1 fan.

    I L-O-V-E using Thryv! I am your #1 fan.

    Pros

    As a Leadership Coach, I am focused on helping my clients to remove obstacles so that they can be successful. Thryv does just this in my business. It offers me so many services in one package that frees up my time to focus on my clients. Thryv allows me to work smarter, not harder.

    Cons

    The software - nothing. The price point is hard for small businesses. When you are a solopreneur, with a single employee (a.k.a. yourself), it is hard to make a monthly payment of $300-500 / month. Is it worth it? A-B-S-O-L-U-T-E-L-T-Y!! I wish there were leveled pricing plans.

    Reasons for Switching to Thryv

    Ease of having one platform to integrate one "job" in one place.

    Response from Thryv

    Hi Renee, WOW thank you so much for your raving review, we truly appreciate it. We are so excited to see that your investment in Thryv is paying off and you are seeing a difference in your business. If you ever need assistance, please call our Free 24-Hour Thryv Support line at 844-998-4798. - Gabe

    Michael
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great all-around business building system

    Reviewed on 2019/12/07

    We chose Thryv because its a powerful value add to our Business Acceleration Platform that is easy...

    We chose Thryv because its a powerful value add to our Business Acceleration Platform that is easy for our clients to understand and use. No rocket science!

    Pros

    Extensive and easy to use marketing feature set. Easy to connect and move data between Thryv and other applications. Includes basic invoices and payment processing and can be connected to quickbooks seamlessly.

    Cons

    The messaging system was a little off-putting til I understood its key value. You can't embed images or video, or add attachments. You also can't format text or use html. In other words, this will not replace regular email. However, it does allow you to track conversations whether by email or text messages in one place. That's valuable.

    Response from Thryv

    Thanks for the review, Michael! We're happy to hear you've enjoyed your Thryv experience! Let us know if there's anything you need! We're here to help.

    Showing 5 reviews of 495 Read all reviews

    Thryv FAQs

    Below are some frequently asked questions for Thryv.

    Thryv offers the following pricing plans:

    • Pricing model: Free Version
    • Free Trial: Available

    Thryv offers a variety of price points, and works closely with small business owners to identify the right plan that meets their needs. It offers three different packages for: 2 Users, 5 Users or 10 Users. Each package offers tools for reaching customers, generate reviews, staying organised and online payments. Add-ons are also offered.

    Thryv has the following typical customers:

    Self Employed, 2–10, 11–50

    Thryv supports the following languages:

    English, Spanish

    Thryv supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Thryv integrates with the following applications:

    AWeber, Acuity Scheduling, Better Proposals, BombBomb, Chatfuel, ClickFunnels, Constant Contact, ConvertKit, Dropbox Business, Dropbox Sign, Emburse Abacus, Evernote Teams, FullContact, Gmail, GoCanvas, GoTo Webinar, Google Calendar, Google Contacts, Google Docs, Google Forms, Highrise, HubSpot CRM, Instagram, Invoice Ninja, Join.Me, Jotform, Keap, Limo Anywhere, LinkedIn for Business, LiveChat, Mailchimp, Mailgun, Meta for Business, Microsoft 365, Microsoft Excel, PayPal, Pipedrive, QuickBooks Online, QuickBooks eCommerce, RightSignature, SalesRabbit, Salesforce Marketing Cloud Account Engagement, Salesforce Sales Cloud, Shopify, SignRequest, Slack, Square Point of Sale, Stripe, Thinkific, Trello, Twilio, Twitter/X, WordPress, Zapier, Zoho Books

    Thryv offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Thryv.