The Service Program

QuickBooks add-on for handling service company management

4,4 /5 (41 reviews) Write a Review!

The Service Program Overview

What is The Service Program?

The Service Program is a versatile, multi-purpose service management solution that comprises an integrated software add-on for QuickBooks Desktop and QuickBooks Online. Targeting businesses offering a range of service-based trades across the likes of swimming pool maintenance, garden and lawn care, pest control and sanitation etc, the customizable product is offered in a range of scalable SaaS packages. Deployed online and compatible with local Windows environments along with mobile platforms, The Service Program promises to handle both the typical back office operations and those conducted out in the field. Key features here include service dispatch, work order issuing and tracking, calendar-based appointment scheduling, lead tracking and contact management. The system also facilitates the generation of estimates and quotes, alongside billing and invoicing functions, with customer data seamlessly synced between The Service Program and QuickBooks, and vice versa.

Other important features include multi-location inventory management and the general management of equipment rentals, with equipment assets or materials all tracked. Support for QR code labeling, with physical label packs available at added costs, is joined by GPS-based location tracking. Optimized route planning can be visualized on real location maps, sending field workers details on service call stops and efficient driving directions. Working with both Apple iOS and Android smartphones and tablets, techs or service staff can access extensive features from within the field, capturing signatures, attaching photos to service notes and more. A public-facing portal can be offered to service customers along with custom branded apps, available via native app stores, giving access to service requesting, eShops, account histories and payment processing.

The Service Program Overview

Pricing

Starting from
US$49,00/month

Pricing options

Free Trial
One Time License
Subscription
Value for money

Subscription plan pricing:

One user = $49.95 per month, plus $249 download fee
Two users = $69.95 per month, plus $349 download fee
Three users = $89.95 per month, plus $449 download fee
Five users = $109.95 per month, plus $649 download fee
Ten users = $199.95 per month, plus $1200 download fee

(Mobile solution can be added to the above for $49.95 per month, supporting up to 14 iPhone and/or Android devices)

Purchase plan pricing:

One user = $2095
Two users = $$2595
Three users = $3095
Five users = $3595
Ten users = $4295

(Mobile solution can be added to the above for $49.95 per month, supporting up to 14 iPhone and/or Android devices)

Extras:
Customer portal = $49.95 per month
Custom branded app = $199
Customization = $400
Personal training = $199


The Service Program Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Contact management includes the recording, viewing, editing and tracking of customer service histories
The Task List tab containing an Employee Task List, detailing a color-coded itinerary of past, present, and future assigned tasks
The Rental Transaction tab showing customer selection fields and records of billable rental items, with quantity and monthly / weekly / daily pricing rates etc
An example of the software's mobile mapping capabilities, detailing a route map within the Service Program mobile web app running on iOS
The Schedule View with Service Program showing the color-coded calendar-based appointment scheduling and the ability to view the timetable by work or full (7-day) week
The Service Program is a multi-purpose service business management add-on for QuickBooks Desktop and QuickBooks Online
The Service Program is supported by a mobile web app compatible with iOS, Android and Windows Phone devices
The Service Program's customer portal, integrated with QuickBooks, features an online store for selling products while also allowing customers to make service requests, view equipment and make payments etc
Compatibility with the industry’s first QR code labels (2”x 2” QR 2D barcode labels) supports equipment or customer tracking features
Optimized route planning and map generation features allow field staff to view mapped details of each stop, service call destinations and journey directions while out in the field
The Service Program video The Service Program video The Service Program screenshot: Contact management includes the recording, viewing, editing and tracking of customer service histories The Service Program screenshot: The Task List tab containing an Employee Task List, detailing a color-coded itinerary of past, present, and future assigned tasks The Service Program screenshot: The Rental Transaction tab showing customer selection fields and records of billable rental items, with quantity and monthly / weekly / daily pricing rates etc The Service Program screenshot: An example of the software's mobile mapping capabilities, detailing a route map within the Service Program mobile web app running on iOS The Service Program screenshot: The Schedule View with Service Program showing the color-coded calendar-based appointment scheduling and the ability to view the timetable by work or full (7-day) week The Service Program screenshot: The Service Program is a multi-purpose service business management add-on for QuickBooks Desktop and QuickBooks Online The Service Program screenshot: The Service Program is supported by a mobile web app compatible with iOS, Android and Windows Phone devices The Service Program screenshot: The Service Program's customer portal, integrated with QuickBooks, features an online store for selling products while also allowing customers to make service requests, view equipment and make payments etc The Service Program screenshot: Compatibility with the industry’s first QR code labels (2”x 2” QR 2D barcode labels) supports equipment or customer tracking features The Service Program screenshot: Optimized route planning and map generation features allow field staff to view mapped details of each stop, service call destinations and journey directions while out in the field

The Service Program Reviews

The Service Program Reviews

Overall rating
4,4
/
5
Excellent
27

Very good
10

Average
1

Poor
1

Terrible
2

Value for Money
4,5
Features
4,4
Ease of Use
4,2
Customer Support
4,5
90% recommended this app
Cherylyn S.

Time Saving Software

Time, scheduling, employee time, sub contractor job entry just to name a few


Kelley R.

Best routing program out there

We are extremely happy with this program, and we highly recommend it to any company needing a scheduling software in the service industry.


Leonard C.

A spread sheet manipulator that is not flexible & will work if you conform to their way of...

This system is ideal for A/C Repair, Pool Cleaning, Pest Control, etc. t was designed for just those type businesses. Lawn Care mow and blow operations that get it done no matter what is another business that will be able to use it.

Being in Lawn Care but quality not quantity oriented, sometimes we end up spending extra time that slows down production. There's no quota. We're more of a grounds keeping service that spends time to service all yard issues in one stop.

I attempted to install this product twice. Each time I spent weeks keying data about my customers on different forms that reference and cross reference each other. It is difficult to set up if you have any number of customers. Be careful.

I found that because we spend extra time to do service it was very difficult to manage what work would be scheduled on what day. We work on a two week cycle. My old system had no trouble with that. This system demands a rigid schedule. It seems in order to combine or slip schedules you have to change every task instead of the group. And if I did that the system changed the routing to zig-zag the truck.

They tried desperately to shoe horn me into their model, but it was never going to work. I made several suggestions to them that would have easily improved the flexibility of the system, and, I might have been able to use it, but they chose not to undertake them.

Support during installation is very difficult. There are very small windows of limited availability for training. There is no help text, no documentation, no knowledge base, and some videos that may be helpful to an issue. Also, what they call support is really technical support, to fix broken programming, it's not real customer support. So you either call Training with operational issues and hope that you get a response within 24 hours unless you are fortunate enough to catch them on the phone or you wait.

They are always courteous and attempt to be helpful. But chances are if you are in any way unique they will be stymied. I think they are very limited in their lawn care knowledge area. It's all the same, right?

I can't imagine a large company using this, although I'm sure that they will claim hundreds. With too much keying you can't set this and forget it. A small startup could ease into it because it doesn't require a large financial investment up front and they won't have a lot of customers to start with.

The mobile app fixes all that is what I was told.


Jay W.

I have worked with the SP crew for years now. I have nothing but good things to say about...


Patrick T.

Great Support

Their customer support is the bomb! They are always pleasant and helpful!


Cherylyn S.
Industry: Construction
Company size: 2-10 Employees

Time Saving Software

Used Daily for 1+ year
Reviewed on 2019/09/09
Review Source: Capterra

Time, scheduling, employee time, sub contractor job entry just to name a few

Pros

It doesn't try to boss my financial software around, so many features you can customize what works for you, reporting features, filtering features, etc. What isn't there to love..

Cons

Initial cost. But, I did appreciate the terms worked out and well worth the money!

Response from Westrom Software

Thank you for taking the time to review The Service Program. As you mentioned, The Service Program was meticulously developed so that it works seamlessly with QuickBooks rather than conflicting with it. We truly appreciate you sharing the many software features that are benefiting your business.

Your feedback is vital to our growth, thanks again for sharing!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kelley R.
Industry: Consumer Services
Company size: 11-50 Employees

Best routing program out there

Used Daily for 1-5 months
Reviewed on 2020/04/23
Review Source: Capterra

We are extremely happy with this program, and we highly recommend it to any company needing a scheduling software in the service industry.

Pros

Taking our paper door tags digital has been amazing. The training and customer support has made learning how to use and operate this program a breeze. I couldn't be happier about the change.

Cons

There have been a few minor items that weren't available at first, but an email to the development team has been all that was needed to make the changes I needed to happen.

Response from Westrom Software

Thank you for taking the time to review The Service Program. We are happy to hear of your positive experience with our company as a whole, as we are committed to providing exemplary customer service.

Providing our customers with features in which they can easily communicate with their customers is essential and knowing you are utilizing the digital door tags lets us know we are on track.

Thanks again for your feedback.

-The Westrom Software Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Leonard C.

A spread sheet manipulator that is not flexible & will work if you conform to their way of operation

Reviewed on 2016/02/01
Review Source: Capterra

This system is ideal for A/C Repair, Pool Cleaning, Pest Control, etc. t was designed for just those type businesses. Lawn Care mow and blow operations that get it done no matter what is another business that will be able to use it.

Being in Lawn Care but quality not quantity oriented, sometimes we end up spending extra time that slows down production. There's no quota. We're more of a grounds keeping service that spends time to service all yard issues in one stop.

I attempted to install this product twice. Each time I spent weeks keying data about my customers on different forms that reference and cross reference each other. It is difficult to set up if you have any number of customers. Be careful.

I found that because we spend extra time to do service it was very difficult to manage what work would be scheduled on what day. We work on a two week cycle. My old system had no trouble with that. This system demands a rigid schedule. It seems in order to combine or slip schedules you have to change every task instead of the group. And if I did that the system changed the routing to zig-zag the truck.

They tried desperately to shoe horn me into their model, but it was never going to work. I made several suggestions to them that would have easily improved the flexibility of the system, and, I might have been able to use it, but they chose not to undertake them.

Support during installation is very difficult. There are very small windows of limited availability for training. There is no help text, no documentation, no knowledge base, and some videos that may be helpful to an issue. Also, what they call support is really technical support, to fix broken programming, it's not real customer support. So you either call Training with operational issues and hope that you get a response within 24 hours unless you are fortunate enough to catch them on the phone or you wait.

They are always courteous and attempt to be helpful. But chances are if you are in any way unique they will be stymied. I think they are very limited in their lawn care knowledge area. It's all the same, right?

I can't imagine a large company using this, although I'm sure that they will claim hundreds. With too much keying you can't set this and forget it. A small startup could ease into it because it doesn't require a large financial investment up front and they won't have a lot of customers to start with.

The mobile app fixes all that is what I was told.

Response from Westrom Software

Hi Lenny, we appreciate your feedback. As you are aware, your monthly subscription provided daily open Q&A forums per week to call in speak to a Live Trainer. Tech support is available M-F. and you never used the online help documentation with step by step screen shots, training recordings. We offered an lawn industry coach since your company is unlike hundreds of other landscape companies by schedule routes for customer lawn maintenance. Since you charge per service visit, there is ONE button in software to generate Route Stops to Tasks (populating customer's preferred pricing). Once serviced (by paper or Mobile app) the quick complete generates INVOICES in QBs. No Double entry.. We wish your business well.

Rating breakdown

Ease of Use
Customer Support

Jay W.

I have worked with the SP crew for years now. I have nothing but good things to say about them!

Used Daily for 2+ years
Reviewed on 2017/06/06
Review Source: Capterra

Pros

Very Smart bunch, out of box thinkers, (when in the box doesn't meet the need), I have never heard them say we can't do that; I know I have been a pain in there sides, but they have always treated me well and respectfully, even in my frustrated " I hate computers" moods. I am just really happy with the software, performance, and customer service. Lots of videos for training at any time schedule I choose! (I use this for new employee training and it is priceless)!

Cons

well, don't like that I have to watch an entire teaching video to try and find very quick answer. (so I would like a better search method for videos to speed up finding answers). Also I never have any luck with the online tech help but sending an email to customer support and they call back works well ... for me ..

Response from Westrom Software

Thank you for your kind words and feedback. Your 100% customer satisfaction is our goal.
Your suggestion for searching the online help manual has recently been upgraded with over 100 videos placed into 22 categories to assist finding the correct answer quickly. Please use the Search Box if easier.
Reminder, your annual software support provides ongoing upgrades, tech support and ongoing daily training in Open Forum 2x a day Live with a Trainer!
You are always welcome to send us your feedback and suggestions on how to improve the software or services we offer. We will do the best we can to ensure you are totally satisfied with our software and customer service.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Patrick T.
Industry: Consumer Services
Company size: 2-10 Employees

Great Support

Used Daily for 2+ years
Reviewed on 2018/08/10
Review Source: Capterra

Their customer support is the bomb! They are always pleasant and helpful!

Pros

I switched to QB online and switched SP with it. Then, after numerous issues with QB online (terrible support, also), we went back to QB desktop. I needed to switch the SP back at that time. They were really supportive, did it over the weekend, and checked on our company at all times. They have the best IT and support team ever (maybe QB should hire them-LOL). I would definitely recommend SP for use with a pool company! They are great.

Cons

System is very powerful, and it takes getting used to. There are a lot of features and sometimes confusing on how to figure them all out.

Response from Westrom Software

Thank you for taking the time to leave feedback regarding The Service Program. As always, we are pleased to hear of your positive experience with our support team. We pride ourselves in our team and on providing feature rich solutions that will help you run your Service, Maintenance and Construction Pool & Spa business as efficiently as possible.

We want you to get the most out of our software! In addition to our dedicated support team, we offer several training options including: a live training forum, private training and an online video training library. We urge you to take advantage of these powerful resources.

Thank you again for recommending us!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
9,1/10
Based on 41 user ratings
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The Service Program Pricing

The Service Program Pricing

Starting from
US$49,00/month
Free Trial
One Time License
Subscription
Value for money

Subscription plan pricing:

One user = $49.95 per month, plus $249 download fee
Two users = $69.95 per month, plus $349 download fee
Three users = $89.95 per month, plus $449 download fee
Five users = $109.95 per month, plus $649 download fee
Ten users = $199.95 per month, plus $1200 download fee

(Mobile solution can be added to the above for $49.95 per month, supporting up to 14 iPhone and/or Android devices)

Purchase plan pricing:

One user = $2095
Two users = $$2595
Three users = $3095
Five users = $3595
Ten users = $4295

(Mobile solution can be added to the above for $49.95 per month, supporting up to 14 iPhone and/or Android devices)

Extras:
Customer portal = $49.95 per month
Custom branded app = $199
Customization = $400
Personal training = $199

Subscription plan pricing:

One user = $49.95 per month, plus $249 download fee
Two users = $69.95 per month, plus $349 download fee
Three users = $89.95 per month, plus $449 download fee
Five users = $109.95 per month, plus $649 download fee
Ten users = $199.95 per month, plus $1200 download fee

(Mobile solution can be added to the above for $49.95 per month, supporting up to 14 iPhone and/or Android devices)

Purchase plan pricing:

One user = $2095
Two users = $$2595
Three users = $3095
Five users = $3595
Ten users = $4295

(Mobile solution can be added to the above for $49.95 per month, supporting up to 14 iPhone and/or Android devices)

Extras:
Customer portal = $49.95 per month
Custom branded app = $199
Customization = $400
Personal training = $199

Value for Money
4,5/5
Based on 41 user ratings
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The Service Program Features

The Service Program Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,4/5
Based on 41 user ratings
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Categories

Additional information for The Service Program

Additional information for The Service Program

Key features of The Service Program

  • Account inquiry interface
  • Accounts payable
  • Activities booking
  • Administrative tools
  • Allocation
  • Analytics
  • Appointment reminders
  • Asset tracking
  • Audit management
  • Automated routing
  • Automatic lead entry
  • Automatic re-ordering
  • Back order management
  • Barcoding / RFID
  • Booking notes
  • Bundle reservations
  • CRM
  • CRM tools
  • Calendar sync
  • Call center integration
  • Call collection
  • Call logging
  • Capital project management
  • Category customization
  • Centralized management
  • Change orders
  • Check-in / check-out
  • Chemical readings
  • Commercial properties
  • Conflict management
  • Construction estimating
  • Contract pricing
  • Create subtasks
  • Crew scheduling
  • Custom implementation
  • Custom pricing models
  • Customer order inquiry
  • Customer pipeline
  • Customer service history
  • Customizable invoices
  • Customizable time entry
  • Decision support
  • Dispatch integration
  • Dispatching
  • Drop-shipping
  • Electronic manifest submission
  • Electronic signature
  • Email management
  • Employee scheduling
  • Equipment / service history
  • Equipment management
  • Equipment rental
  • Equipment replacement
  • Exhibit/vendor management
  • Financial reporting
  • Fleet management
  • For carpet cleaning
  • For dump trucks
  • For tow trucks
  • Forms creation
  • Franchise management
  • Fuel management
  • GPS
  • Groundskeeping
  • Group rate comparison
  • Handheld scanning
  • Housekeeping scheduling
  • IT asset management
  • Inbound reporting
  • Incoming call management
  • Industry specific configuration
  • Interaction tracking
  • Internal chat integration
  • Inventory control
  • Inventory personalization
  • Invoice history
  • Irrigation tracking
  • Issue & return management
  • Issue auditing
  • Item management
  • Job completion monitoring
  • Job in progress tracking
  • Key & lock management
  • Knowledge base management
  • Knowledge management
  • Lead segmentation
  • Lead tracking integration
  • Lessee asset accounting
  • Line-item details
  • List maintenance
  • Location service history
  • Maintenance estimating
  • Maintenance management
  • Maintenance scheduling
  • Maintenance tracking
  • Mapping
  • Mobile interface
  • Mobile learning
  • Mobile payments
  • Mowing management
  • Multi-location
  • Multi-location support
  • Multiple channel options
  • Multiple product lines
  • Network monitoring
  • Notifications
  • Onboard recording
  • Online booking
  • Online payments
  • Order fulfillment
  • Parts inventory management
  • Payment collection in the field
  • Payment plans
  • Payment processing
  • Periodic reporting
  • Pest activity tracking
  • Pesticide usage tracking
  • Planning calendar
  • Preventive maintenance
  • Pricing management
  • Product configurator
  • Profit evaluation
  • Property layouts
  • Proposal management
  • Purchase orders
  • Purchasing
  • Quotes / estimates
  • Rate management
  • Real time order entry
  • Real-time scheduling
  • Recurring appointments
  • Recurring orders
  • Recurring task management
  • Reminders
  • Remote data collection
  • Reorder management
  • Report editing
  • Reporting / analytics
  • Reservation approval
  • Reservation requests
  • Residential properties
  • Resource scheduling
  • Rich content management
  • Room booking management
  • Routing
  • Sales database
  • Sales force tracking
  • Sales history
  • Scheduling
  • Scheduling & appointments
  • Schools
  • Search / filter
  • Segmentation
  • Service Level Agreement (SLA) management
  • Service area specific features
  • Service catalog
  • Service history tracking
  • Service renewal notices
  • Service reporting
  • Short / long term rental
  • Smartphone compatible
  • Snow plowing management
  • Special order management
  • Stock inquiries
  • Supplier location mapping
  • Supports handheld devices
  • Supports tablet screen
  • Sync with Microsoft Outlook
  • Tablet / touch screen
  • Task editing/updating
  • Task progress tracking
  • Technician management
  • Telemarketing integration
  • Ticket/issue tracking
  • Time & labor estimating
  • Time clock
  • Time tracking
  • Tool tracking
  • Trucking dispatch
  • User access controls
  • User defined pricing
  • Vegetation mapping
  • Vehicle information
  • Vehicle owner search
  • Vehicle replacement tracking
  • Vehicle tracking
  • Vendor maintained profiles
  • Visual job costing
  • Warehouse inventory management
  • Warranty tracking
  • Web portal
  • Wireless mobile workstations
  • Wireless order entry
  • Work order management

Benefits

  • The Service Program is a versatile, customizable QuickBooks add-on software solution spanning a broad variety of features for handling the management of most facets of service business operations, both back office and on-the-go in the field.
  • Seamlessly integrating with QuickBooks, the add-on ensures any customers entered into QuickBooks automatically appear within The Service Program, while users can also enter customers into The Service Program first, which will add them to QuickBooks in real time.
  • Key feature capabilities span contact management, lead tracking, appointment scheduling, route planning via map, generating invoices within the field, multi-location inventory management and integrated reporting tools.
  • Equipment, materials and rentals tracking allows service staff to enter and view record logs in the field and trace repair histories, with The Service Program supporting 2D QR code labeling and scanning.
  • The optional customer portal (MyCustomerConnect) and custom branded app products (iOS / Android) provide web stores for selling products with customer-specific pricing, plus the ability to make service requests, review service histories, view QuickBooks invoices and make payments.
  • The Service Program FAQs

    The Service Program FAQs

    Below are some frequently asked questions for The Service Program.

    Q. What type of pricing plans does The Service Program offer?

    The Service Program offers the following pricing plans:

    Starting from: US$49,00/month

    Pricing model: One Time License, Subscription

    Free Trial: Not Available

    Subscription plan pricing: One user = $49.95 per month, plus $249 download fee Two users = $69.95 per month, plus $349 download fee Three users = $89.95 per month, plus $449 download fee Five users = $109.95 per month, plus $649 download fee Ten users = $199.95 per month, plus $1200 download fee (Mobile solution can be added to the above for $49.95 per month, supporting up to 14 iPhone and/or Android devices) Purchase plan pricing: One user = $2095 Two users = $$2595 Three users = $3095 Five users = $3595 Ten users = $4295 (Mobile solution can be added to the above for $49.95 per month, supporting up to 14 iPhone and/or Android devices) Extras: Customer portal = $49.95 per month Custom branded app = $199 Customization = $400 Personal training = $199

    Q. What are the main features of The Service Program?

    The Service Program offers the following features:

    • Account inquiry interface
    • Accounts payable
    • Activities booking
    • Administrative tools
    • Allocation
    • Analytics
    • Appointment reminders
    • Asset tracking
    • Audit management
    • Automated routing
    • Automatic lead entry
    • Automatic re-ordering
    • Back order management
    • Barcoding / RFID
    • Booking notes
    • Bundle reservations
    • CRM
    • CRM tools
    • Calendar sync
    • Call center integration
    • Call collection
    • Call logging
    • Capital project management
    • Category customization
    • Centralized management
    • Change orders
    • Check-in / check-out
    • Chemical readings
    • Commercial properties
    • Conflict management
    • Construction estimating
    • Contract pricing
    • Create subtasks
    • Crew scheduling
    • Custom implementation
    • Custom pricing models
    • Customer order inquiry
    • Customer pipeline
    • Customer service history
    • Customizable invoices
    • Customizable time entry
    • Decision support
    • Dispatch integration
    • Dispatching
    • Drop-shipping
    • Electronic manifest submission
    • Electronic signature
    • Email management
    • Employee scheduling
    • Equipment / service history
    • Equipment management
    • Equipment rental
    • Equipment replacement
    • Exhibit/vendor management
    • Financial reporting
    • Fleet management
    • For carpet cleaning
    • For dump trucks
    • For tow trucks
    • Forms creation
    • Franchise management
    • Fuel management
    • GPS
    • Groundskeeping
    • Group rate comparison
    • Handheld scanning
    • Housekeeping scheduling
    • IT asset management
    • Inbound reporting
    • Incoming call management
    • Industry specific configuration
    • Interaction tracking
    • Internal chat integration
    • Inventory control
    • Inventory personalization
    • Invoice history
    • Irrigation tracking
    • Issue & return management
    • Issue auditing
    • Item management
    • Job completion monitoring
    • Job in progress tracking
    • Key & lock management
    • Knowledge base management
    • Knowledge management
    • Lead segmentation
    • Lead tracking integration
    • Lessee asset accounting
    • Line-item details
    • List maintenance
    • Location service history
    • Maintenance estimating
    • Maintenance management
    • Maintenance scheduling
    • Maintenance tracking
    • Mapping
    • Mobile interface
    • Mobile learning
    • Mobile payments
    • Mowing management
    • Multi-location
    • Multi-location support
    • Multiple channel options
    • Multiple product lines
    • Network monitoring
    • Notifications
    • Onboard recording
    • Online booking
    • Online payments
    • Order fulfillment
    • Parts inventory management
    • Payment collection in the field
    • Payment plans
    • Payment processing
    • Periodic reporting
    • Pest activity tracking
    • Pesticide usage tracking
    • Planning calendar
    • Preventive maintenance
    • Pricing management
    • Product configurator
    • Profit evaluation
    • Property layouts
    • Proposal management
    • Purchase orders
    • Purchasing
    • Quotes / estimates
    • Rate management
    • Real time order entry
    • Real-time scheduling
    • Recurring appointments
    • Recurring orders
    • Recurring task management
    • Reminders
    • Remote data collection
    • Reorder management
    • Report editing
    • Reporting / analytics
    • Reservation approval
    • Reservation requests
    • Residential properties
    • Resource scheduling
    • Rich content management
    • Room booking management
    • Routing
    • Sales database
    • Sales force tracking
    • Sales history
    • Scheduling
    • Scheduling & appointments
    • Schools
    • Search / filter
    • Segmentation
    • Service Level Agreement (SLA) management
    • Service area specific features
    • Service catalog
    • Service history tracking
    • Service renewal notices
    • Service reporting
    • Short / long term rental
    • Smartphone compatible
    • Snow plowing management
    • Special order management
    • Stock inquiries
    • Supplier location mapping
    • Supports handheld devices
    • Supports tablet screen
    • Sync with Microsoft Outlook
    • Tablet / touch screen
    • Task editing/updating
    • Task progress tracking
    • Technician management
    • Telemarketing integration
    • Ticket/issue tracking
    • Time & labor estimating
    • Time clock
    • Time tracking
    • Tool tracking
    • Trucking dispatch
    • User access controls
    • User defined pricing
    • Vegetation mapping
    • Vehicle information
    • Vehicle owner search
    • Vehicle replacement tracking
    • Vehicle tracking
    • Vendor maintained profiles
    • Visual job costing
    • Warehouse inventory management
    • Warranty tracking
    • Web portal
    • Wireless mobile workstations
    • Wireless order entry
    • Work order management

    Q. Who are the typical users of The Service Program?

    The Service Program has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does The Service Program support?

    The Service Program supports the following languages:

    English

    Q. What type of pricing plans does The Service Program offer?

    The Service Program has the following pricing plans:

    One Time License, Subscription

    Q. Does The Service Program support mobile devices?

    We do not have any information about what devices The Service Program supports

    Q. What other apps does The Service Program integrate with?

    The Service Program integrates with the following applications:

    QuickBooks Online, QuickBooks Online Advanced

    Q. What level of support does The Service Program offer?

    The Service Program offers the following support options:

    Phone Support, Online Support, Video Tutorials