GoReminders

GoReminders

Text & email reminders for appointments, meetings & more

4.8/5 (17 reviews)

GoReminders Overview

GoReminders is a cloud-based, multilingual appointment reminder and SMS scheduling service for businesses of all sizes. The reminders and confirmation tool can be used to schedule text messages and emails to send to clients in order to reduce the number of no-shows and confirm appointments. GoReminders includes tools such as automatic calendar sync, customizable reminder texts, SMS reminder scheduling, recurring appointments, and more.

Appointments can be scheduled within GoReminders from a desktop, or any iOS or Android device, meaning scheduling can be managed on-the-go. New appointments can be added to the calendar by filling out a simple form, and appointments can be set up to recur at defined intervals. Businesses are able to create a range of customized appointment reminder texts which can be triggered to send to customers in the run up to the appointment date, and messages can be created in any language depending on customer needs. Businesses can choose whether they would like to send reminders to customers via email, SMS, both, or none, and the method of contact can be personalized for each contact.

GoReminders facilitates appointment confirmations with the ability for clients to confirm their attendance in response to reminder emails or text messages. When the confirmation feature is enabled, clients can confirm their attendance by replying with “C” for “confirmed” or “R” for “reschedule”, and the status is automatically updated within the calendar to inform staff. Reschedule requests send an automatic email or SMS to the relevant employee so that communication can be initiated. Integration with Google Calendar, iCal, Outlook, and other calendar tools means that all appointments confirmed within GoReminders can be synchronized automatically to the user’s personal calendar.

Pricing

Starting from
US$15,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

English

GoReminders Reviews

Overall rating
4.8/5
100% positive reviews
13
Excellent
4
Very good
0
Average
0
Poor
0
Terrible
Linda S.

Since we started using GoReminders our volunteers remember to show up for their scheduled shifts.

Used Weekly for 2+ years
Reviewed on 2018/07/10
Review Source: Capterra

Eliminated the need for store managers to call their scheduled volunteers to make sure they remembered to come. If we can keep our thrift shop open, we make more sales which increases the donation we make to the agency we support, so everyone wins!

Pros

We use GoReminders to remind about 50 volunteers a week of their scheduled shifts at our nonprofit thrift shop, and it has eliminated our problem with no-shows which led to our inability to open the store for our customers. GoReminders is very easy to use, and it takes me about 20 minutes to set up an entire month's reminders. If someone's schedule changes during the month, and I need to edit which volunteer will be on a shift, it takes only seconds to make the change in GoReminders. All of the volunteers have expressed their thanks for this notification (we chose 2 days before) so they don't miss their shifts and can find a sub if needed.

Cons

I can't think of anything about it that is disagreeable. It's easy to use, takes little time, and has helped us keep our shop open every day.

Response from GoReminders

Hello Linda, Thank you for the superb review of GoReminders! We are glad that GoReminders has been efficient for your Thrift Shop :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Linda B.

Great product for the cost! Makes life so much easier and customer service is excellent .

Used Daily for 2+ years
Reviewed on 2018/07/03
Review Source: Capterra

Pros

No more reminder phone calls. Saves on staff time plus customers like receiving a text vs. phone call.

Cons

We thought it might not customize to our industry well but it's very flexible and did just fine. Features to describe the appointment and length are greatly appreciated.

Response from GoReminders

Hello Linda, Thank you for the wonderful review of GoReminders. We are pleased that GoReminders is working flawlessly for your company. Any Feedback is greatly appreciated as our main focus is to constantly improve :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Beth H.

Time Saver

Used Daily for 1-5 months
Reviewed on 2019/07/22
Review Source: Capterra

Overall, I would recommend this program for those with busy schedules that was the ease of sending reminders that need confirmations prior to securing the date and time. My clients appreciate the reminders and not taking up much of their time to do so.

Pros

GoReminders saves me and the consumer time spent on phone calls. In this modern society, text and email can verify appointments quickly and efficiently without interrupting someone's day. It is easy to use and the ability to create multiple templates is very nice.

Cons

My suggestion for this software would be an option to cancel appointment. As of now, the options are to reschedule to Confirm. To reschedule, I have to reach out to the client who may have just wanted to cancel and now we play phone tag wasting valuable time.
I also have come across clients that wish to hold conversations through the text system and it isn't as easy to reply back to them. I have to open a new text to respond in stead of having that option when they leave comments.

Response from GoReminders

Hi Beth, thanks so much for your review! We'll take your feedback into account when adding new features to GoReminders :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Hanah S.

Simple Reminder Website

Used Other for 1-5 months
Reviewed on 2019/04/24
Review Source: Capterra

I love reminder sites and appointment sites. I also love this type of software. If someone is looking for a quick site or software to quickly set up appointments this is it. If they are looking for something advanced they may be a bit disappointed. This helped me get my jobs done and help me figure out what to do for each client. I was able to put information in the appointment setup tab area.

Pros

I can create a new appointment for my clients with no hassle. I love how I have the option to put the phone number of the client or I can put the email address of the client. I also love how the calendar is exactly in the area it needs to be when I am setting up an appointment for a client. It’s not confusing to figure it out and you get great deals with this service. I love how I can set reminder templates and I don’t have to keep going back to create new ones. I also love how the customer service chat is constantly available and you can contact someone quickly to help you. There is also an area which makes things easier to put together. There is an area where you can customize the customer's name and you can input it without an issue.

Cons

I dislike how every single time I log in. There are chat buttons popping up and memos. I know they are trying to show that they care, but it can be a bit annoying. I don't like it. I wish it was smaller or at the bottom. Also, I wish the deals were better. They are okay, but this is a good program. It needs better deals.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Leanne e. S.

Great product. So far, the best SMS Texting system I've found for my business.

Used Weekly for 2+ years
Reviewed on 2018/07/10
Review Source: Capterra

Pros

I like that I can have my clients reminded about appointments at 2 different pre-appointment times. We use 4 days ahead of time and 2 hours ahead of time. I like the point-and-click calendar and time scroll settings.

Cons

I don't like the fact that I can't have the same reminder sent to more than one person at a time. For example, I have a client who's parents are divorced, but they both need to be sent reminders; so, I have to set up 2 separate reminders for the same client.

Response from GoReminders

Hello Leanne, Thank you for your amazing review of GoReminders. We are happy that GoReminders is working wonders for your business. We appreciate your feedback, and are always working on making GoReminders more practical.

Rating breakdown

Value for Money
Ease of Use
Customer Support

GoReminders Pricing

Starting from
US$15,00/month
Pricing options
Free Trial
Subscription
Value for money

Bronze: $15/month for up to 20 appointments/month ($10/month paid annually)

Silver: $30/month for up to 300 appointments/month ($20/month paid annually)

Gold: $60/month for up to 600 appointments/month ($40/month paid annually)

Enterprise: starting at $90/month ($60/month paid annually) for 900 appointments/month with additional blocks of 300 appointments for $30/month (pr $20 paid annually)

GoReminders Features

  • Automatic Notifications
  • Contact Database
  • Custom Fields
  • Customizable Templates
  • Reminders

  • API
  • Activity Dashboard
  • Activity Tracking
  • CRM Integration
  • Calendar Management
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Electronic Payments
  • Email Integration
  • Mobile Integration
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integration

Additional information for GoReminders

Key features of GoReminders

  • Appointment management
  • Appointment reminders
  • Appointment scheduling
  • Automatic notifications
  • Automatic reminders
  • Calendar sync
  • Calendar sync with Google
  • Contact database
  • Custom fields
  • Customer experience management
  • Customizable templates
  • Email notifications
  • Email reminders
  • Group calendars
  • Multi-language
  • Online booking
  • Real time updates
  • Recurring appointments
  • Recurring tasks
  • SMS integration
  • SMS messaging
  • Scheduled emails
  • Status tracking
  • Synchronous editing
  • Two-way messaging

Benefits

  • Schedule appointments of any type within GoReminders by defining the type of appointment, name of client, service, time, date, length, and any other relevant information. Recurring appointments can also be setup for regular customers.

  • Send appointment reminders to clients in the run up to the scheduled meeting. Appointment reminder text can be customized and multiple templates can be created to suit business needs.

  • Allow clients to confirm or reschedule their appointment by responding to the reminder email or SMS. Clients can respond “C” to the reminder SMS, for example, to confirm their attendance, or "R" if they wish to reschedule.

  • Import contacts to the GoReminders in-built database in order to schedule appointments and send reminders directly from the system. The auto-fill search functionality aims to make it simple to find contacts from the list.

  • Create reminders in multiple languages in order to cater to all customers, wherever they are in the world, with fully customizable text messages.

  • GoReminders FAQs

    Below are some frequently asked questions for GoReminders.

    Q. What type of pricing plans does GoReminders offer?

    GoReminders offers the following pricing plans:

    Starting from: US$15,00/month

    Pricing model: Subscription

    Free Trial: Available

    Bronze: $15/month for up to 20 appointments/month ($10/month paid annually)

    Silver: $30/month for up to 300 appointments/month ($20/month paid annually)

    Gold: $60/month for up to 600 appointments/month ($40/month paid annually)

    Enterprise: starting at $90/month ($60/month paid annually) for 900 appointments/month with additional blocks of 300 appointments for $30/month (pr $20 paid annually)

    Q. What are the main features of GoReminders?

    GoReminders offers the following features:

    • Appointment management
    • Appointment reminders
    • Appointment scheduling
    • Automatic notifications
    • Automatic reminders
    • Calendar sync
    • Calendar sync with Google
    • Contact database
    • Custom fields
    • Customer experience management
    • Customizable templates
    • Email notifications
    • Email reminders
    • Group calendars
    • Multi-language
    • Online booking
    • Real time updates
    • Recurring appointments
    • Recurring tasks
    • SMS integration
    • SMS messaging
    • Scheduled emails
    • Status tracking
    • Synchronous editing
    • Two-way messaging

    Q. Who are the typical users of GoReminders?

    GoReminders has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does GoReminders support?

    GoReminders supports the following languages:

    English

    Q. What type of pricing plans does GoReminders offer?

    GoReminders has the following pricing plans:

    Subscription

    Q. Does GoReminders support mobile devices?

    GoReminders supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does GoReminders integrate with?

    GoReminders integrates with the following applications:

    Google Calendar, Microsoft Outlook

    Q. What level of support does GoReminders offer?

    GoReminders offers the following support options:

    Online Support