Brown Paper Tickets

Brown Paper Tickets

Ticketing & event registration platform for event organizers

About Brown Paper Tickets

Brown Paper Tickets is an event ticketing and registration platform for event producers, organizers, and attendees, with tools for ticket selling, credit card processing, ticket printing and shipping, mobile ticketing, donations management, barcode scanning, event customization, and more. Businesses can also promote their events through the Brown Paper Tickets platform with mailing lists and Mailchimp integration for creating and tracking marketing campaigns.

Businesses can benefit from the Brown Paper Tickets platform in order to organize events and sell tickets online. The platform facilitates the selling of tickets online, by phone, or in person at any point of sale (POS), and credit card processing to accept payments from attendees without extra charges. Tickets can be sold online through a custom widget on the business website, and the two-step checkout process allows for quick purchases. Event listings can be created and fully customized with images, video, custom text, and more, and businesses have the ability to create, edit, and manage event listings at any time. Listing management options include linking, promotion, metric tracking, report generation, and attendee tracking. Ticket dates and prices can be managed within Brown Paper Tickets and users can setup tiered pricing, discounts for certain attendees, service fees, and more.

Event tickets can be printed and shipped to attendees using Brown Paper Tickets' in-house fulfillment service within 24 hours of their purchase, or customers can download a barcoded mobile ticket. In order to facilitate in-person sales, pre-printed tickets can be sent to event organizers to be sold at the entrance of the event. Brown Paper Tickets also offers tools for creating custom seating charts, allowing customers to choose their own seats using the availability indicator, collecting donations for events, promoting events via the Brown Paper Tickets’ daily mailing list, offering last-minute discounts, and more.


Key benefits of Brown Paper Tickets

  • Call their in-house 24/7/365 customer service department in English, Spanish, French and they'll help troubleshoot any issues.

  • Allow Brown Paper Tickets to print and ship tickets to customers using their in-house fulfillment service. Purchased tickets are shipped to customers within 24 hours and express and priority shipping is also possible.

  • Enable mobile ticketing for events which provides attendees with a barcoded mobile ticket to present at the event. Staff at the event can use the Brown Paper Tickets’ Android and iOS apps to scan barcodes upon entry.

  • Customize event listings with information including location, prices, dates, payment types, and more, as well as the ability to define the look and feel of the listing and add a questionnaire during purchase.

  • Manage payments with credit card processing, and collect payment through payment apps such as Authorize.net, PayFlow, PayPal, and more.

  • Images

    Brown Paper Tickets Software - Businesses can use Brown Paper Tickets to manage paid and free events
    Brown Paper Tickets Software - Manage dates, times, and ticket prices for events, with the ability to tier ticket prices
    Brown Paper Tickets Software - Create an event listing to display online on Brown Paper Tickets and Google
    Brown Paper Tickets Software - Customize the look and feel of each listing by editing the layout and images on the page
    Brown Paper Tickets Software - Widgets can be created in order to advertise the event and sell tickets on any website
    Brown Paper Tickets Software - Users are provided with a range of links to direct people to the event page
    View 6 more
    Brown Paper Tickets Software - Businesses can use Brown Paper Tickets to manage paid and free events
    Brown Paper Tickets Software - Manage dates, times, and ticket prices for events, with the ability to tier ticket prices
    Brown Paper Tickets Software - Create an event listing to display online on Brown Paper Tickets and Google
    Brown Paper Tickets Software - Customize the look and feel of each listing by editing the layout and images on the page
    Brown Paper Tickets Software - Widgets can be created in order to advertise the event and sell tickets on any website
    Brown Paper Tickets Software - Users are provided with a range of links to direct people to the event page

    Not sure about Brown Paper Tickets? Compare with a popular alternative

    Brown Paper Tickets

    3,7 (37)
    VS.
    Highly reviewed

    Starting Price

    No pricing found
    US$0,26
    one-time

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    35
    68

    Integrations

    5
    10

    Ease of Use

    3,8 (37)
    4,8 (447)

    Value for Money

    3,8 (37)
    4,8 (447)

    Customer Service

    3,6 (37)
    4,8 (447)
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    Reviews

    Overall rating

    3,7 /5
    (37)
    Value for Money
    3,8/5
    Features
    3,8/5
    Ease of Use
    3,8/5
    Customer Support
    3,6/5

    Already have Brown Paper Tickets?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 37
    Colleen
    Colleen
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 201–500 Employees
    • Used for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Cheaper than many alternatives, and easy to use

    Reviewed on 2020/10/11

    Pros

    Very easy to use and implement. We used to sell event tickets right off our website using a more manual process, and when exploring options Brown Paper Tickets was recommended to us. After looking into it we decided to try it out on a free event. That went so well we started using it for paid events as well.

    We recently held an event with different t time options and their customer service was extremely helpful in walking us through getting our event set up correctly.

    Cons

    Interface/look of the site is a little dated. I wish you could customize it a little bit more.

    Alternatives Considered

    Eventbrite

    Reasons for Switching to Brown Paper Tickets

    Cheaper for what we were looking for.
    Ayano
    Ayano
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: Self Employed
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Simple platform for event needs

    Reviewed on 2021/12/15

    It has been great! Very simple and straight-forward, which is good for my clients who may not be so...

    It has been great! Very simple and straight-forward, which is good for my clients who may not be so tech-savvy.

    Pros

    I really like the "fair-trade" model that Brown Paper Tickets embodies. Being in community development work, I like to source equitable tools and software for my engagements.

    Cons

    The interface of the BPT website could be improved. It has an old-style look to it that may not be appealing to all users.

    Alternatives Considered

    Eventbrite and Meta for Business

    Reasons for Choosing Brown Paper Tickets

    We wanted to try something new and go with a more grassroots-based platform

    Switched From

    Eventbrite

    Reasons for Switching to Brown Paper Tickets

    Again, wanted to go with a more grassroots platform
    Sarah
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2–10 Employees
    • Used for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Beware the gross negligence, you won't get your funds :(

    Reviewed on 2021/01/08

    We became customers of Brown Paper Tickets in 2008, using their services to sell tickets to our...

    We became customers of Brown Paper Tickets in 2008, using their services to sell tickets to our public tours. In 2020, we continued to use them and were lucky to safely remain open and hold our tours. Brown Paper Tickets has withheld over $30,000 of our ticket sales for tours from July through September, none of which were cancelled. We have gotten no response from them despite countless attempts to reach them, begging for an answer as to when we will get our funds. We are a small non-profit historic site, and our staff worked hard to bring in that income that we so heavily rely on. Brown Paper Tickets has been grossly negligent, and I wouldn't recommend them to anyone anywhere. We have since ceased all ticket sales through them and are shopping for an alternative.

    Pros

    I loved their customer service team until they laid them all off. They used to be so wonderfully helpful and kind, always available. Now they shut down the phone lines and refuse to provide answers.

    Cons

    It was complicated to set up for our needs at times, and was too time consuming / not very customizable.

    Alternatives Considered

    SimpleTix, Eventbrite and FareHarbor

    Reasons for Switching to Brown Paper Tickets

    Initially, we were delighted to support an underdog.
    Nicole
    Nicole
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2–10 Employees
    • Used Monthly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Excellent choice for free online events

    Reviewed on 2022/03/15

    Overall, Brown Paper Tickets is easy to use but not customize.

    Overall, Brown Paper Tickets is easy to use but not customize.

    Pros

    I appreciate that brown paper tickets doesn’t charge if you are not selling tickets.

    Cons

    It was sometimes difficult to find specific event data or make customer reports.

    Alternatives Considered

    Eventbrite

    Reasons for Choosing Brown Paper Tickets

    We needed a free ticketing option since we were not charging for our event.

    Switched From

    Ticket Tailor

    Reasons for Switching to Brown Paper Tickets

    Brown paper tickets was quicker to set up and free to use!
    Blake
    Blake
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 11–50 Employees
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Perfect for small-budget nonprofits

    Reviewed on 2021/11/04

    Pros

    It's safe to say that BPT has stayed true to its mission from the beginning: providing low-cost ticketing and event management that's suitable for student groups and low-budget nonprofit organizations. It's simple, effective, and we've never had a complaint about the UX.

    Cons

    It would be interesting to see their branding / user-flow updated to something similar to Eventbrite, but I'm almost hesitant to say that because it's almost nostalgic at this point.

    Alternatives Considered

    Eventbrite

    Reasons for Switching to Brown Paper Tickets

    It's much cheaper.
    Showing 5 reviews of 37 Read all reviews

    Brown Paper Tickets FAQs

    Below are some frequently asked questions for Brown Paper Tickets.

    Brown Paper Tickets offers the following pricing plans:

    • Pricing model: Free Version
    • Free Trial: Not Available

    FREE for event organizers, attendees pay: $0.99 + 5% of the ticket price

    Brown Paper Tickets has the following typical customers:

    2–10, 11–50, 51–200, 201–500

    Brown Paper Tickets supports the following languages:

    English, French, Spanish

    Brown Paper Tickets supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Brown Paper Tickets integrates with the following applications:

    Mailchimp, Meta for Business, PayPal, Twitter/X, authorize.net

    Brown Paper Tickets offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

    Related categories

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