Brown Paper Tickets

Ticketing & event registration platform for event organizers

4,2 /5 (20 reviews) Write a Review!

Brown Paper Tickets Overview

What is Brown Paper Tickets?

Brown Paper Tickets is an event ticketing and registration platform for event producers, organizers, and attendees, with tools for ticket selling, credit card processing, ticket printing and shipping, mobile ticketing, donations management, barcode scanning, event customization, and more. Businesses can also promote their events through the Brown Paper Tickets platform with mailing lists and Mailchimp integration for creating and tracking marketing campaigns.

Businesses can benefit from the Brown Paper Tickets platform in order to organize events and sell tickets online. The platform facilitates the selling of tickets online, by phone, or in person at any point of sale (POS), and credit card processing to accept payments from attendees without extra charges. Tickets can be sold online through a custom widget on the business website, and the two-step checkout process allows for quick purchases. Event listings can be created and fully customized with images, video, custom text, and more, and businesses have the ability to create, edit, and manage event listings at any time. Listing management options include linking, promotion, metric tracking, report generation, and attendee tracking. Ticket dates and prices can be managed within Brown Paper Tickets and users can setup tiered pricing, discounts for certain attendees, service fees, and more.

Event tickets can be printed and shipped to attendees using Brown Paper Tickets' in-house fulfillment service within 24 hours of their purchase, or customers can download a barcoded mobile ticket. In order to facilitate in-person sales, pre-printed tickets can be sent to event organizers to be sold at the entrance of the event. Brown Paper Tickets also offers tools for creating custom seating charts, allowing customers to choose their own seats using the availability indicator, collecting donations for events, promoting events via the Brown Paper Tickets’ daily mailing list, offering last-minute discounts, and more.

Brown Paper Tickets Overview

Pricing

Starting from
US$0,00

Pricing options

Free Trial
Free
Subscription
Value for money

FREE for event organizers, attendees pay: $0.99 + 5% of the ticket price


Brown Paper Tickets Features

Devices
Business size
S M L
Markets
United States, Canada, Mexico
Supported Languages
English, French, Spanish

Media

Businesses can use Brown Paper Tickets to manage paid and free events
Manage dates, times, and ticket prices for events, with the ability to tier ticket prices
Create an event listing to display online on Brown Paper Tickets and Google
Customize the look and feel of each listing by editing the layout and images on the page
Widgets can be created in order to advertise the event and sell tickets on any website
Users are provided with a range of links to direct people to the event page
Brown Paper Tickets screenshot: Businesses can use Brown Paper Tickets to manage paid and free events Brown Paper Tickets screenshot: Manage dates, times, and ticket prices for events, with the ability to tier ticket prices Brown Paper Tickets screenshot: Create an event listing to display online on Brown Paper Tickets and Google Brown Paper Tickets screenshot: Customize the look and feel of each listing by editing the layout and images on the page Brown Paper Tickets screenshot: Widgets can be created in order to advertise the event and sell tickets on any website Brown Paper Tickets screenshot: Users are provided with a range of links to direct people to the event page

Brown Paper Tickets Reviews

Brown Paper Tickets Reviews

Overall rating
4,2
/
5
Excellent
10

Very good
6

Average
2

Poor
1

Terrible
1

Value for Money
4,3
Features
4
Ease of Use
4
Customer Support
4,3
80% recommended this app
Colleen M.

Cheaper than many alternatives, and easy to use


Beth ann D.

The best for Physical Tickets!

Ease of Use got 4 stars only because they have some really great functions/features that take a little bit of dedication to get down. But their customer service is AMAZING.

The price is a little high, especially compared to other non-profit ticket sellers, but it's because they mail out within 48 hours customizable tickets to each purchaser. So far the only reasonably priced non-profit focused ticketing solution I've found who does that and it's an absolute must for our event.


Daniel P.

Like everything but the payout

People in Minneapolis/St. Paul know BPT because so many small theatres are using them. I can see why. Overall, I would recommend it, but make sure your organization has no cash flow worries.


Najja e B.

They handle all the ticketing and tracking for my fundraising events.

I go to the site, build my fundraising event, and it goes live after it is reviewed and approved by Brown Paper Tickets. They handle everything. And, they provide periodic email notification of the progress of your ticket donations.


Margaret H.

Brown Paper Tickets is easy to use!

I got an easy to use software that can set me up in minutes!


Colleen M.
Industry: Marketing & Advertising
Company size: 201-500 Employees

Cheaper than many alternatives, and easy to use

Used Other for 2+ years
Reviewed on 2020/10/11
Review Source: Capterra

Pros

Very easy to use and implement. We used to sell event tickets right off our website using a more manual process, and when exploring options Brown Paper Tickets was recommended to us. After looking into it we decided to try it out on a free event. That went so well we started using it for paid events as well.

We recently held an event with different t time options and their customer service was extremely helpful in walking us through getting our event set up correctly.

Cons

Interface/look of the site is a little dated. I wish you could customize it a little bit more.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Beth ann D.

The best for Physical Tickets!

Reviewed on 2014/05/05
Review Source: Capterra

Ease of Use got 4 stars only because they have some really great functions/features that take a little bit of dedication to get down. But their customer service is AMAZING.

The price is a little high, especially compared to other non-profit ticket sellers, but it's because they mail out within 48 hours customizable tickets to each purchaser. So far the only reasonably priced non-profit focused ticketing solution I've found who does that and it's an absolute must for our event.

Response from Brown Paper Tickets

Hi, Beth Ann -- Thank you so much for your great review.

I just wanted to share -- our .99 plus 3.5% fee is actually the lowest in the entire ticketing industry. It may not appear that way because we are a bit "too transparent" and we include/pay for the ticket buyer's credit card fee in that 3.5%. Other companies claim a lower percentage ticketing fee, and then actually CHARGE a "hidden" fee that they will then tell you goes to credit card processing -- usually 2-5% per ticket, on top of the fee they advertise. We also give back 2.5% of our ticketing fee if you use PayPal or your own credit card processor.

As a Not-Just-For-Profit, we ensure that the highest percentage of funds from donors and supporters goes to your cause, while other ticketing companies take more from your donors in profits. In addition, we offer free online fundraising with zero website fees -- while other online fundraising websites take an average of 5% of every donation for their profits.

Rating breakdown

Ease of Use
Customer Support

Daniel P.
Industry: Performing Arts
Company size: 2-10 Employees

Like everything but the payout

Used Other for 2+ years
Reviewed on 2019/09/02
Review Source: Capterra

People in Minneapolis/St. Paul know BPT because so many small theatres are using them. I can see why. Overall, I would recommend it, but make sure your organization has no cash flow worries.

Pros

The fees are low, it's easy to use, you get good information about ticket buyers that helps create an e-mail list

Cons

Slow payout. I have to pay artists and venue, and BPT just takes forever to get the money to me.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Najja e B.
Industry: Nonprofit Organization Management
Company size: Self Employed

They handle all the ticketing and tracking for my fundraising events.

Used Other for 1+ year
Reviewed on 2018/07/13
Review Source: Capterra

I go to the site, build my fundraising event, and it goes live after it is reviewed and approved by Brown Paper Tickets. They handle everything. And, they provide periodic email notification of the progress of your ticket donations.

Pros

The program is easy to build your promotional material for your event. Once it is loaded, you can access multiple links for access to your event from different venues, such as website, Facebook, Twitter, electronic newsletter, etc. It's great!

Cons

I struggled a bit with the proper language to use as a nonprofit organization. For instance, we should avoid using "ticket sales" and present "suggested donation" instead. Brown Paper Tickets had a limited selection. After discussing this with them, they helped me work out the best solution, which was "admission donation"

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Margaret H.
Industry: Hospitality
Company size: 2-10 Employees

Brown Paper Tickets is easy to use!

Used Daily for 6-12 months
Reviewed on 2018/02/08
Review Source: Capterra

I got an easy to use software that can set me up in minutes!

Pros

I'm a tour operator and I use Brown Paper Tickets to schedule tours. They make it so easy to schedule multiple events and it's also easy to go in and block out certain days. They've also kept me on my game by making sure everything is correct. Great help desk.

Cons

Brown Paper Tickets is a little messy visually. I realize it's a back-end made for utility, but it can be a bit confusing the first time you try to enter information.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
8,4/10
Based on 20 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Brown Paper Tickets Pricing

Brown Paper Tickets Pricing

Starting from
US$0,00
Free Trial
Free
Subscription
Value for money

FREE for event organizers, attendees pay: $0.99 + 5% of the ticket price

FREE for event organizers, attendees pay: $0.99 + 5% of the ticket price

Value for Money
4,3/5
Based on 20 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Brown Paper Tickets Features

Brown Paper Tickets Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Management
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4/5
Based on 20 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for Brown Paper Tickets

Additional information for Brown Paper Tickets

Key features of Brown Paper Tickets

  • Attendance management
  • Attendee management
  • Availability indicator
  • Badge management
  • Barcode / ticket scanning
  • Barcode printing
  • Barcode support
  • Box office management
  • Budget management
  • CRM
  • Contact database
  • Credit card processing
  • Custom pricing options
  • Custom tickets
  • Customizable categories
  • Customizable templates
  • Discount management
  • Event ticketing
  • Exhibit/vendor management
  • Fundraising management
  • General admission
  • Mobile ticketing
  • Online booking integration
  • Online registration
  • Online ticketing
  • Onsite ticketing
  • Payment processing
  • Price management
  • Print-at-home tickets
  • Real time data
  • Reserved seating
  • Sales analytics
  • Sales tracking
  • Shipping management
  • Social media promotion
  • Sponsorship management
  • Third party integration
  • Ticket brokering
  • VIP & discount tickets
  • Vendor management
  • Visitor registration
  • Widgets

Benefits

  • Call their in-house 24/7/365 customer service department in English, Spanish, French and they'll help troubleshoot any issues.

  • Allow Brown Paper Tickets to print and ship tickets to customers using their in-house fulfillment service. Purchased tickets are shipped to customers within 24 hours and express and priority shipping is also possible.

  • Enable mobile ticketing for events which provides attendees with a barcoded mobile ticket to present at the event. Staff at the event can use the Brown Paper Tickets’ Android and iOS apps to scan barcodes upon entry.

  • Customize event listings with information including location, prices, dates, payment types, and more, as well as the ability to define the look and feel of the listing and add a questionnaire during purchase.

  • Manage payments with credit card processing, and collect payment through payment apps such as Authorize.net, PayFlow, PayPal, and more.

  • Brown Paper Tickets FAQs

    Brown Paper Tickets FAQs

    Below are some frequently asked questions for Brown Paper Tickets.

    Q. What type of pricing plans does Brown Paper Tickets offer?

    Brown Paper Tickets offers the following pricing plans:

    Starting from: US$0,00

    Pricing model: Free, Subscription

    Free Trial: Not Available

    FREE for event organizers, attendees pay: $0.99 + 5% of the ticket price

    Q. What are the main features of Brown Paper Tickets?

    Brown Paper Tickets offers the following features:

    • Attendance management
    • Attendee management
    • Availability indicator
    • Badge management
    • Barcode / ticket scanning
    • Barcode printing
    • Barcode support
    • Box office management
    • Budget management
    • CRM
    • Contact database
    • Credit card processing
    • Custom pricing options
    • Custom tickets
    • Customizable categories
    • Customizable templates
    • Discount management
    • Event ticketing
    • Exhibit/vendor management
    • Fundraising management
    • General admission
    • Mobile ticketing
    • Online booking integration
    • Online registration
    • Online ticketing
    • Onsite ticketing
    • Payment processing
    • Price management
    • Print-at-home tickets
    • Real time data
    • Reserved seating
    • Sales analytics
    • Sales tracking
    • Shipping management
    • Social media promotion
    • Sponsorship management
    • Third party integration
    • Ticket brokering
    • VIP & discount tickets
    • Vendor management
    • Visitor registration
    • Widgets

    Q. Who are the typical users of Brown Paper Tickets?

    Brown Paper Tickets has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does Brown Paper Tickets support?

    Brown Paper Tickets supports the following languages:

    English, French, Spanish

    Q. What type of pricing plans does Brown Paper Tickets offer?

    Brown Paper Tickets has the following pricing plans:

    Free, Subscription

    Q. Does Brown Paper Tickets support mobile devices?

    Brown Paper Tickets supports the following devices:

    Android, iPhone

    Q. What other apps does Brown Paper Tickets integrate with?

    Brown Paper Tickets integrates with the following applications:

    Authorize.net, Facebook, Mailchimp, PayPal, Twitter

    Q. What level of support does Brown Paper Tickets offer?

    Brown Paper Tickets offers the following support options:

    Phone Support, FAQs, Knowledge Base, Online Support