About Central
GoTo Central is an endpoint management solution which helps IT professionals to monitor, manage, and secure their organization's endpoint infrastructure including desktops, servers and laptops. Users can remotely deploy and automate routine IT tasks for any PC or Mac from anywhere, via any Android or iOS device. Key features include computer grouping, remote deployment, user management, anti-virus protection, and computer health monitoring.
GoTo Central’s remote access feature enables users to remotely control computers from any location, and get access to the desktop as well as all applications, files and information from their own device. The remote control tool allows the user to control the entire computer of a remote employee and other endpoints across the globe from a single location. Users can remotely deploy and setup installation packages on multiple computers at a time, create automated deployment tasks, and transfer files between computers using drag-and-drop.
With GoTo Central, organizations can maintain control of their servers and workstations, and track and protect all IT assets from a single location with features for software patching, anti-virus integrations, real-time monitoring, proactive alerts, and more. Automated task management allows for the remote installation of software, file distribution, and the ability to run scripts for proactive endpoint support. Users can also centrally schedule and manage all Windows updates across all endpoints using GoTo Central, and identify any vulnerable third party updates to deploy patches. Additional tools include advanced reporting, ad hoc support, user management, self-healing alerts, background access, and more.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Central
Key benefits of Central
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Central
Images
Features
Total features of Central: 64
Alternatives
Zoho Desk
Splashtop Business Access
Zoom Meetings
Dameware
Reviews
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- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing remote software
Reviewed on 2018/09/05
The overall flexibility of the subscriptions allows for scalability for small to large IT firms...
The overall flexibility of the subscriptions allows for scalability for small to large IT firms looking for a flexible and customizable solution. The ability to have access to reports showing everything from attempted access to duration of access.
Pros
Flexible subscription options. The charts & reports are very useful.
Cons
A few major changes were rolled out, but not made public to even the subscribed users till last minute.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use remote support tool
Reviewed on 2019/02/06
Pros
You can combine all your customers, and even separate accounts, in to one portal. The remote connection is very reliable and stable. Widely supported and accepted.
Cons
Lacks some features such as easy file transfer to remote computer. Seems to have slowed down development a bit ad fallen behind competitor solutions.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
An average service for remote access
Reviewed on 2019/11/19
Our overall experience with LogMeIn Central has been okay, we're able to push the content we need...
Our overall experience with LogMeIn Central has been okay, we're able to push the content we need and remote into things, but the UI and the connection instability make it very difficult to use.
Pros
The user interface, for the application, is easy to use and very plain (no real chance of getting things messed up). It connects easy enough.
Cons
The website user interface is very messy, clunky and hard to decipher, making tasks sometimes very difficult to run on remote PC's. Their customer service is very difficult to work with, they are a bit curt and can come off as rude. The connections are not always stable, and can drop unless people have a pristine connection, which is very difficult to monitor.
- Industry: Medical Practice
- Company size: 501–1 000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Reliable but lacking
Reviewed on 2019/02/15
LMI Central has saved my team a ton of time but leaves us wanting more features
LMI Central has saved my team a ton of time but leaves us wanting more features
Pros
Allows my team to quickly connect to machines across our company. Connections are always fast and reliable.
Cons
Severely lacking in features. Alternative solutions like screenconnect are cheaper, just as reliable, and support things like silent command execution, screen monitoring, etc without connecting to the machine. This allows for repair or maintenance without the need to disrupt the end user.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Reliable Tool For Remote Support Professionals
Reviewed on 2019/12/03
It is our most used tool and allows reliable access on even slow, latent connections.
It is our most used tool and allows reliable access on even slow, latent connections.
Pros
Reliable.
Easy Installation.
Ability to allow customer to access their system remotely as secondary user for no additional charge.
Cons
Expensive.
For the price, features such as file transfer and system monitoring should be included.
Central FAQs
Below are some frequently asked questions for Central.Q. What type of pricing plans does Central offer?
Central offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Available
All packages start at 25 computers. BASIC: €46/month (billed annually) PLUS: €92/month (billed annually) PREMIER: €117/month (billed annually)
Q. Who are the typical users of Central?
Central has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000
Q. What languages does Central support?
Central supports the following languages:
Chinese, Dutch, English, French, German, Hungarian, Italian, Japanese, Korean, Russian, Spanish
Q. Does Central support mobile devices?
Central supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Central integrate with?
We do not have any information about what integrations Central has
Q. What level of support does Central offer?
Central offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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