LogMeIn Central

Endpoint management for desktops, servers & mobile laptops

4,5 /5 (299 reviews) Write a Review!

LogMeIn Central Overview

What is LogMeIn Central?

LogMeIn Central is an endpoint management solution which helps IT professionals to monitor, manage, and secure their organization's endpoint infrastructure including desktops, servers and laptops. Users can remotely deploy and automate routine IT tasks for any PC or Mac from anywhere, via any Android or iOS device. Key features include computer grouping, remote deployment, user management, anti-virus protection, and computer health monitoring.

LogMeIn Central’s remote access feature enables users to remotely control computers from any location, and get access to the desktop as well as all applications, files and information from their own device. The remote control tool allows the user to control the entire computer of a remote employee and other endpoints across the globe from a single location. Users can remotely deploy and setup installation packages on multiple computers at a time, create automated deployment tasks, and transfer files between computers using drag-and-drop.

With LogMeIn Central, organizations can maintain control of their servers and workstations, and track and protect all IT assets from a single location with features for software patching, anti-virus integrations, real-time monitoring, proactive alerts, and more. Automated task management allows for the remote installation of software, file distribution, and the ability to run scripts for proactive endpoint support. Users can also centrally schedule and manage all Windows updates across all endpoints using LogMeIn Central, and identify any vulnerable third party updates to deploy patches. Additional tools include advanced reporting, ad hoc support, user management, self-healing alerts, background access, and more.

LogMeIn Central Overview

Pricing

Starting from
US$46,00/month

Pricing options

Free Trial
Subscription
Value for money

All packages start at 25 computers.

BASIC: €46/month (billed annually)

PLUS: €92/month (billed annually)

PREMIER: €117/month (billed annually)


LogMeIn Central Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, Germany, Brazil
Supported Languages
Chinese (Simplified), Dutch, English, French, German and 6 others, Hungarian, Italian, Japanese, Korean, Russian, Spanish

Media

Be up to date to ensure every vulnerability is closed with tools for patch management
Increase productivity by automating manual processes to optimize resource allocation and reduce IT costs
Set up, monitor, and take action with proactive alerts
View and report on the entire IT infrastructure with computer auditing and inventory management
Organize computers according to location, function, access permissions, or any other criteria
Monitor, manage, and secure the endpoint infrastructure via any device
LogMeIn Central video LogMeIn Central screenshot: Be up to date to ensure every vulnerability is closed with tools for patch management LogMeIn Central screenshot: Increase productivity by automating manual processes to optimize resource allocation and reduce IT costs LogMeIn Central screenshot: Set up, monitor, and take action with proactive alerts LogMeIn Central screenshot: View and report on the entire IT infrastructure with computer auditing and inventory management LogMeIn Central screenshot: Organize computers according to location, function, access permissions, or any other criteria LogMeIn Central screenshot: Monitor, manage, and secure the endpoint infrastructure via any device

LogMeIn Central Reviews

LogMeIn Central Reviews

Overall rating
4,5
/
5
Excellent
179

Very good
93

Average
21

Poor
6

Terrible
0

Value for Money
3,7
Features
4,3
Ease of Use
4,4
Customer Support
4,2
91% recommended this app
Jeff E.

Perfect for Workstation Management!

I've used LogMeIn Central to manage user workstations across the networks of two manufacturing companies that I've worked for as the IT Administrator. I've also used Central to manage windows-based Digital Signage computers; both with great success!


Darell B.

Log Me In Central A Great Choice For Remote Support

I have been using the Central Module for years it allows you to put computers in groups to easily identify your customers computers. Also alerts are set to notify you of Windows updates and antivirus software that is outdated on each computer.


Jax W.

Never Really Worked Reliably

We have maybe 2500 computers we need to have irregular access to. I would say 50% of the time, the computer we would try to access would need to be restarted, have an unfixable black screen remotely, or just not connect due to a LogMeIn client issue. When it worked, it was great, but when you often have to take action or go on site to get your remote software working, it's just not worth it. Support was horribly unhelpful and just suggested updates, which in the long run did not help since issues would reoccur and getting access to update them would require being physically present at the computer, ruining the purpose of this remote access software.


Verified Reviewer

Great program but way to expensive

We started with LogMeIn when it was a free service and purchased a volume license since we had about 70 computers to use LogMeIn for tech support. However as we grew to over 120 computers the annual license fee grew much faster to were it no longer was worth the cost.


Loren D.

LogMeIn

LogMein Central has made it easier, faster and more practical to teach and train my staff at different and various times of the day from any location either party is at.


Jeff E.
Industry: Computer Software
Company size: 51-200 Employees

Perfect for Workstation Management!

Used Daily for 2+ years
Reviewed on 2020/09/29
Review Source: Capterra

I've used LogMeIn Central to manage user workstations across the networks of two manufacturing companies that I've worked for as the IT Administrator. I've also used Central to manage windows-based Digital Signage computers; both with great success!

Pros

I use LogMeIn Central to manage all of the user workstations within my organization. This allows me to remote into any user computer to help with troubleshooting, and to do a number of other management functions (ie, monitor hardware, software, anti-virus status, etc). I can also get specific hardware information (ie, graphic card or CPU model) using the Inventory functionality about any workstation in my Central Account. The Central Management Console allows me to see all of my user workstations, group them, setup notifications based on specific criteria (RAM or CPU utilization, new software installs, etc). There's also a File Manager where I can move or copy files from my workstation to the end users. There is a lot of functionality for managing updates, running scripts, etc, that I do not use.

Cons

LogMeIn Central requires you to at least pay for a minimum of 25 workstations / installations, whether you use them or not, as this is a business-class product.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Darell B.
Industry: Computer & Network Security
Company size: 2-10 Employees

Log Me In Central A Great Choice For Remote Support

Used Daily for 2+ years
Reviewed on 2020/08/27
Review Source: Capterra

I have been using the Central Module for years it allows you to put computers in groups to easily identify your customers computers. Also alerts are set to notify you of Windows updates and antivirus software that is outdated on each computer.

Pros

Log Me In Central has been my go to remote repair tool for my customers. The software is secure easy to use and is loaded with features.

Cons

The pricing a little high to add features it costs to use but every feature is very useful for your business

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jax W.
Industry: Information Technology & Services
Company size: 11-50 Employees

Never Really Worked Reliably

Used Weekly for 2+ years
Reviewed on 2018/10/01
Review Source: Capterra

We have maybe 2500 computers we need to have irregular access to. I would say 50% of the time, the computer we would try to access would need to be restarted, have an unfixable black screen remotely, or just not connect due to a LogMeIn client issue. When it worked, it was great, but when you often have to take action or go on site to get your remote software working, it's just not worth it. Support was horribly unhelpful and just suggested updates, which in the long run did not help since issues would reoccur and getting access to update them would require being physically present at the computer, ruining the purpose of this remote access software.

Pros

It allowed us to access thousands of devices and keep them organized.

Cons

Devices would either connect with a black screen, or just not show up on the list at all. Visiting my remote computers in person would show the computer started normally, but LogMeIn decided to run but just not connect. Just one click in the LMI Control Panel would make it reconnect. Not polling for a good connection after restart is just bad design, and support consistently told me to just update to the latest version, but through 3 years of experiencing this problem. The black screen issue wasn't resolved either.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Verified Reviewer
Industry: Entertainment
Company size: 201-500 Employees

Great program but way to expensive

Used Daily for 2+ years
Reviewed on 2019/11/15
Review Source: Capterra

We started with LogMeIn when it was a free service and purchased a volume license since we had about 70 computers to use LogMeIn for tech support. However as we grew to over 120 computers the annual license fee grew much faster to were it no longer was worth the cost.

Pros

The program is very easy to setup and use.

Cons

The expense of the license fee drove us away and to find comparable software for less than 1/20 the cost.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

Loren D.
Industry: Medical Practice
Company size: 11-50 Employees

LogMeIn

Used Monthly for 2+ years
Reviewed on 2019/12/08
Review Source: Capterra

LogMein Central has made it easier, faster and more practical to teach and train my staff at different and various times of the day from any location either party is at.

Pros

LogMeIn makes running a business easier by being able to teach employees pertinent training/information by connecting computers and demonstrating virtually together.

Cons

Sometimes if an area of one of the participants have a slow or shaky internet connection, it makes it difficult to interact with one another on-line.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
8,1/10
Based on 299 user ratings
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LogMeIn Central Pricing

LogMeIn Central Pricing

Starting from
US$46,00/month
Free Trial
Subscription
Value for money

All packages start at 25 computers.

BASIC: €46/month (billed annually)

PLUS: €92/month (billed annually)

PREMIER: €117/month (billed annually)

All packages start at 25 computers.

BASIC: €46/month (billed annually)

PLUS: €92/month (billed annually)

PREMIER: €117/month (billed annually)

Value for Money
3,7/5
Based on 299 user ratings
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LogMeIn Central Features

LogMeIn Central Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Automatic Notifications
Collaboration Tools
Compliance Management
Data Import/Export
Data Visualization
Drag & Drop Interface
Monitoring
Real Time Data
Real Time Monitoring
Reporting & Statistics
Search Functionality
Third Party Integration
User Management
Workflow Management
Features
4,3/5
Based on 299 user ratings
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Categories

Additional information for LogMeIn Central

Additional information for LogMeIn Central

Key features of LogMeIn Central

  • Access request management
  • Activity log
  • Asset tracking
  • Audit management
  • Behavioral analytics
  • Compliance tracking
  • Dashboard view
  • Device management
  • Encryption
  • Endpoint management
  • IP protection
  • IT asset management
  • Knowledge management
  • Maintenance management
  • Multifactor authentication
  • Real-time monitoring
  • Remote access
  • Remote monitoring
  • Screen sharing
  • Service catalog
  • Service reporting
  • Session recording
  • Signature matching
  • Software inventory
  • User and computer grouping
  • User management
  • Whitelisting / blacklisting

Benefits

  • IT organizations can gain the speed, flexibility, and insight they need to increase productivity, reduce IT costs and mitigate risk with tools for automating routine tasks such as scripting and patch management.

  • Remotely set up installation packages and deploy LogMeIn hosts on every machine within the IT environment with LogMeIn Central to reduce site visits.

  • Whether an organization has remote employees or endpoints all over the globe, LogMeIn Central provides remote access for quick support to any PC or Mac from anywhere.

  • Create advanced reports on CPU usage, software, inventory, and other metrics in order to analyze account activity and audit endpoint security.

  • Push multiple, silent software updates without interruption to end users directly through the LogMeIn dashboard with LogMeIn Central.

  • LogMeIn Central FAQs

    LogMeIn Central FAQs

    Below are some frequently asked questions for LogMeIn Central.

    Q. What type of pricing plans does LogMeIn Central offer?

    LogMeIn Central offers the following pricing plans:

    Starting from: US$46,00/month

    Pricing model: Subscription

    Free Trial: Available

    All packages start at 25 computers. BASIC: €46/month (billed annually) PLUS: €92/month (billed annually) PREMIER: €117/month (billed annually)

    Q. What are the main features of LogMeIn Central?

    LogMeIn Central offers the following features:

    • Access request management
    • Activity log
    • Asset tracking
    • Audit management
    • Behavioral analytics
    • Compliance tracking
    • Dashboard view
    • Device management
    • Encryption
    • Endpoint management
    • IP protection
    • IT asset management
    • Knowledge management
    • Maintenance management
    • Multifactor authentication
    • Real-time monitoring
    • Remote access
    • Remote monitoring
    • Screen sharing
    • Service catalog
    • Service reporting
    • Session recording
    • Signature matching
    • Software inventory
    • User and computer grouping
    • User management
    • Whitelisting / blacklisting

    Q. Who are the typical users of LogMeIn Central?

    LogMeIn Central has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does LogMeIn Central support?

    LogMeIn Central supports the following languages:

    Chinese (Simplified), Dutch, English, French, German, Hungarian, Italian, Japanese, Korean, Russian, Spanish

    Q. What type of pricing plans does LogMeIn Central offer?

    LogMeIn Central has the following pricing plans:

    Subscription

    Q. Does LogMeIn Central support mobile devices?

    LogMeIn Central supports the following devices:

    Android

    Q. What other apps does LogMeIn Central integrate with?

    LogMeIn Central integrates with the following applications:

    ClickShare Conference, Warranty Master

    Q. What level of support does LogMeIn Central offer?

    LogMeIn Central offers the following support options:

    Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials, Forum