LogMeIn Pro

Remote access tool for individuals & small businesses

4,4 /5 (141 reviews) Write a Review!

LogMeIn Pro Overview

What is LogMeIn Pro?

LogMeIn Pro is a remote access tool for individuals and small businesses which enables users to remotely control their computer from any location or device. Users get full access to their desktop including applications, files and information, and are provided with the ability to store, share, and collaborate across all devices.

LogMeIn Pro enables remote access to any PC or Mac from a web browser or desktop, or via native iOS and Android mobile apps for immediate access while on-the-go. The remote control feature allows users to remotely control a computer in real time, and includes tools for desktop sharing, screen blanking, keyboard locking, session recording and reporting, clipboard sync, whiteboard drawing, remote reboot, Wake on LAN, and more. Users are able to remotely see each monitor connected to the computer using the multi-monitor display feature, as well as print documents from a remote computer to a local printer.

The solution offers HD streaming and color quality, and includes 1TB of file storage for sharing files with other individuals for collaboration. Users can also stream high-quality sound from the remote computer to their current device's speakers. LogMeIn Pro allows for an unlimited number of users to extend remote access across the business.

LogMeIn Pro Overview

Pricing

Starting from
€360,00/year

Pricing options

Free Trial
Subscription
Value for money

INDIVIDUALS: €30/month, access up to 2 computers (billed annually)

POWER USERS: €70/month, access up to 5 computers (billed annually)

SMALL BUSINESSES: €127/month, access up to 10 computers (billed annually)


LogMeIn Pro Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Get anytime, anywhere access to any PC or Mac via a desktop, iOS or Android device
Access home and work computers while on the go
Users can control their Mac or PC using their mobile device
Remotely run any application on the computer via an Android or iOS device
Store, share, and collaborate across all devices
Extend computer and file access to anyone for instant collaboration
LogMeIn Pro video LogMeIn Pro video LogMeIn Pro screenshot: Get anytime, anywhere access to any PC or Mac via a desktop, iOS or Android device LogMeIn Pro screenshot: Access home and work computers while on the go LogMeIn Pro screenshot: Users can control their Mac or PC using their mobile device LogMeIn Pro screenshot: Remotely run any application on the computer via an Android or iOS device LogMeIn Pro screenshot: Store, share, and collaborate across all devices LogMeIn Pro screenshot: Extend computer and file access to anyone for instant collaboration

LogMeIn Pro Reviews

LogMeIn Pro Reviews

Overall rating
4,4
/
5
Excellent
76

Very good
49

Average
12

Poor
2

Terrible
2

Value for Money
3,7
Features
4,3
Ease of Use
4,2
Customer Support
4,1
89% recommended this app
Nathan R.

The industry standard. You simply can't get any better than this software

When you manage several computers and servers you can do everything remotely and get things going fast.
You can also give tech support and solve problems for your users in the same way, even from your mobile (although it is very complex to work on a tiny screen you can still do everything).


Brandy M.

Great Remote Access Software!

LogMeIn Pro has allowed us to work remotely fairly effortlessly for a reasonable cost. It has really helped us to provide more flexibility to our employees to get their work done, or to still be able to provide support to our team despite being forced to stay home (such as during self-quarantine due to COVID-19, etc.). I haven't worked with their customer support team because I haven't needed to (which is a good thing since we haven't had problems!), so I can't comment on that.


Ivo K.

Value Remote Desktop Solution

Can be used to have a remote access solution for your business for access and support purposes. Great control system for administrators and a great concept behind it.
Downside is the need to have the local administrator rights to be able to log in.


Steven M.

Great Software, but Too Expensive

I loved it until the price became too prohibitive to continue using it.


Santosh B.

LogMeIn Pro - Review

- Overall is a very good experience with LogmeIn pro when compared to any other product in market


Nathan R.

The industry standard. You simply can't get any better than this software

Used Daily for 2+ years
Reviewed on 2017/12/14
Review Source: Capterra

When you manage several computers and servers you can do everything remotely and get things going fast.
You can also give tech support and solve problems for your users in the same way, even from your mobile (although it is very complex to work on a tiny screen you can still do everything).

Pros

Logmein pro is one of the most amazing products I have ever tested and used.
You literally can't go wrong with it.
You get to manage all the computers you need across the globe with a simple install, it bypasses firewalls and it allows you to have both remote control of the computer and the "back" of the computer, you can do things to give support without actually having to take over the screen, mouse and keyboard. There is simply no other software like it. You have control over everything in a smart and simple way.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Brandy M.
Industry: Veterinary
Company size: 11-50 Employees

Great Remote Access Software!

Used Daily for 6-12 months
Reviewed on 2020/07/30
Review Source: Capterra

LogMeIn Pro has allowed us to work remotely fairly effortlessly for a reasonable cost. It has really helped us to provide more flexibility to our employees to get their work done, or to still be able to provide support to our team despite being forced to stay home (such as during self-quarantine due to COVID-19, etc.). I haven't worked with their customer support team because I haven't needed to (which is a good thing since we haven't had problems!), so I can't comment on that.

Pros

It is an excellent price for the functionality. I also like the pricing structure as compared to TeamViewer (it allows unlimited users, and you pay based on how many computers you are accessing). It is very easy to use, with very few kinks. It also is very nice that it saves the log-in information to the computer so that you don't have to type it every time.

Cons

The mobile app is a bit frustrating because it changes the resolution of the screen you are remote accessing, I assume because it's trying to make things more visible, but then you can't see the other parts of the screen or certain buttons on the program that we use the most. It would be nice if it was optional to change the resolution, but it does it automatically. I would like to just zoom in when necessary and otherwise see the entire screen.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

Ivo K.
Industry: Luxury Goods & Jewelry
Company size: 501-1 000 Employees

Value Remote Desktop Solution

Used Daily for 2+ years
Reviewed on 2019/04/04
Review Source: Capterra

Can be used to have a remote access solution for your business for access and support purposes. Great control system for administrators and a great concept behind it.
Downside is the need to have the local administrator rights to be able to log in.

Pros

Logmein can be easy to manage via their web interface and desktop application. Is a low cost solution to a large remote control environment. Allows you to control and track user access, can be used from a mobile device which can be extremely useful in certain situations.

Cons

To remote access the computer you have to have the local or domain administrator credentials. If i wanted to give a non admin user access to their desktop PC from their laptop it is not possible to accomplish via logmein.
Desktop client has extremely limited functionality - most of the management has to be done from the web interface that has poor support for popular browsers like Chrome.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Steven M.
Industry: Food & Beverages
Company size: 51-200 Employees

Great Software, but Too Expensive

Used Other for 1+ year
Reviewed on 2020/01/31
Review Source: Capterra

I loved it until the price became too prohibitive to continue using it.

Pros

I liked the Remote Access feature, the ability to remotely manage without connecting to the screen.

Cons

After they hiked up their prices, we switched to a cheaper alternative.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 4.0/10

Santosh B.
Industry: Legal Services
Company size: 11-50 Employees

LogMeIn Pro - Review

Used Daily for 2+ years
Reviewed on 2020/03/04
Review Source: Capterra

- Overall is a very good experience with LogmeIn pro when compared to any other product in market

Pros

- This application provides more flexibility in accessing desktops remotely without any issues at any time.
- The features provided in this application are more efficient than any other product in the market
- This application can be used easily by any user without any issues.

Cons

- The pricing can be more affordable
- The features can be more added into the product
- The support can be more helpful

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8/10
Based on 141 user ratings
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LogMeIn Pro Pricing

LogMeIn Pro Pricing

Starting from
€360,00/year
Free Trial
Subscription
Value for money

INDIVIDUALS: €30/month, access up to 2 computers (billed annually)

POWER USERS: €70/month, access up to 5 computers (billed annually)

SMALL BUSINESSES: €127/month, access up to 10 computers (billed annually)

INDIVIDUALS: €30/month, access up to 2 computers (billed annually)

POWER USERS: €70/month, access up to 5 computers (billed annually)

SMALL BUSINESSES: €127/month, access up to 10 computers (billed annually)

Value for Money
3,7/5
Based on 141 user ratings
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LogMeIn Pro Features

LogMeIn Pro Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Automatic Notifications
Collaboration Tools
Compliance Management
Data Import/Export
Data Visualization
Drag & Drop Interface
Monitoring
Real Time Data
Real Time Monitoring
Reporting & Statistics
Search Functionality
Third Party Integration
User Management
Workflow Management
Features
4,3/5
Based on 141 user ratings
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Categories

Additional information for LogMeIn Pro

Additional information for LogMeIn Pro

Key features of LogMeIn Pro

  • 1TB file storage
  • Clear remote sound
  • Clipboard sync
  • Collaboration tools
  • Complimentary LastPass license
  • Desktop sharing
  • File sharing
  • HD color quality
  • Keyboard locking
  • License management
  • Multi-monitor display
  • Password management
  • Recording
  • Remote access
  • Remote control
  • Remote printing
  • Screen blanking
  • Security information
  • Session reporting
  • System admin tools
  • Unlimited users
  • User access control
  • Wake on LAN
  • Whiteboard drawing

Benefits

  • LogMeIn Pro provides users with remote access to their office desktop, giving them the freedom to access their files and finish work from home.

  • Simplify access to work and store, share, and collaborate across all devices with LogMeIn Pro.

  • Extend computer and file access to an unlimited number of users for instant collaboration.

  • Print documents from a remote computer to the nearest local printer.

  • Manage and store passwords better with a complimentary LastPass license for quick and secure access to accounts from any computer or mobile device.

  • LogMeIn Pro FAQs

    LogMeIn Pro FAQs

    Below are some frequently asked questions for LogMeIn Pro.

    Q. What type of pricing plans does LogMeIn Pro offer?

    LogMeIn Pro offers the following pricing plans:

    Starting from: €360,00/year

    Pricing model: Subscription

    Free Trial: Not Available

    INDIVIDUALS: €30/month, access up to 2 computers (billed annually) POWER USERS: €70/month, access up to 5 computers (billed annually) SMALL BUSINESSES: €127/month, access up to 10 computers (billed annually)

    Q. What are the main features of LogMeIn Pro?

    LogMeIn Pro offers the following features:

    • 1TB file storage
    • Clear remote sound
    • Clipboard sync
    • Collaboration tools
    • Complimentary LastPass license
    • Desktop sharing
    • File sharing
    • HD color quality
    • Keyboard locking
    • License management
    • Multi-monitor display
    • Password management
    • Recording
    • Remote access
    • Remote control
    • Remote printing
    • Screen blanking
    • Security information
    • Session reporting
    • System admin tools
    • Unlimited users
    • User access control
    • Wake on LAN
    • Whiteboard drawing

    Q. Who are the typical users of LogMeIn Pro?

    LogMeIn Pro has the following typical customers:

    Large Enterprises, Mid Size Business

    Q. What languages does LogMeIn Pro support?

    LogMeIn Pro supports the following languages:

    English

    Q. What type of pricing plans does LogMeIn Pro offer?

    LogMeIn Pro has the following pricing plans:

    Subscription

    Q. Does LogMeIn Pro support mobile devices?

    LogMeIn Pro supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does LogMeIn Pro integrate with?

    LogMeIn Pro integrates with the following applications:

    LastPass

    Q. What level of support does LogMeIn Pro offer?

    LogMeIn Pro offers the following support options:

    Phone Support, Online Support