LogMeIn Pro

About LogMeIn Pro
LogMeIn Pro by GoTo is a remote access tool for individuals and small businesses which enables users to remotely control their computer from any location or device. Users get full access to their desktop including applications, files and information, and are provided with the ability to store, share, and collaborate across all devices.
Pro enables remote access to any PC or Mac from a web browser or desktop, or via native iOS and Android mobile apps for immediate access while on-the-go. The remote control feature allows users to remotely control a computer in real time, and includes tools for desktop sharing, screen blanking, keyboard locking, session recording and reporting, clipboard sync, whiteboard drawing, remote reboot, Wake on LAN, and more. Users are able to remotely see each monitor connected to the computer using the multi-monitor display feature, as well as print documents from a remote computer to a local printer.
The solution offers HD streaming and color quality, and includes 1TB of file storage for sharing files with other individuals for collaboration. Users can also stream high-quality sound from the remote computer to their current device's speakers. Pro allows for an unlimited number of users to extend remote access across the business.
Key benefits of LogMeIn Pro
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Reviews
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- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Log Me In for Logistics companies
Reviewed on 2018/10/02
Pros
The ease of ability for remote users to log in and utilize a desktop is phenomenal
Cons
There is really no key function to notify the computer that is being remotely access to let them know that someone else is currently on the computer. This gets a little frustrating when lengthy IT sessions come into play where the user may not be as technically savvy or understand that something is still in process even if they don't see the mouse moving.

- Industry: Telecommunications
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great if you provide tech support
Reviewed on 2019/07/17
Pros
We are a telecommunications company and often we need to remote onto people's computer to help them troubleshoot. We love logmein. Its so easy and its also amazing for accessing our own computers when we are working remotely.
Cons
We have not had any issues with this software.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
When it works it is very good, but it fails quite often
Reviewed on 2020/04/01
We started looking for other options a year ago and we have started migrating to a more reliable...
We started looking for other options a year ago and we have started migrating to a more reliable and less expensive service. As a user of Logmein for 10+ years I do not recommend them at all, it is time to move on.
Pros
Initially it was very solid and provided great remote access and feature functions
Cons
The reliability is awful and their customer service can't do much about it as it is an infrastructure problem. The worst part is that they increase pricing to almost double every year and the quality of the service declines.

- Industry: Hospitality
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Flexibility of logging in remotely!
Reviewed on 2019/12/04
If I could give this product 11 stars of 10 I would because I love it so much. It helps tremendously...
If I could give this product 11 stars of 10 I would because I love it so much. It helps tremendously with being able to train others and adding another computer as well.
Pros
I like the fact that I can log in from anywhere as long as I have an internet connection. It makes it a lot easier because we have a small agency and it allows me to connect into the main hub at our office, while also it being secure as well.
Cons
The only con is probably the support, they aren't the quickest to respond back. Besides that, all is great with this product.

- Industry: Construction
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
LogMeIn Pro Review
Reviewed on 2018/12/05
Seemed to be the best overall remote login software of all the options we tired. Not quite a...
Seemed to be the best overall remote login software of all the options we tired. Not quite a replacement for a true VPN.
Pros
Great access and easy to use interface to log into a computer remotely. Connection was usually quick and didn't seem to cause any issues as a few similar programs had for us.
Cons
Some lag is experienced from time to time, could be more connection/speed related than anything with the software. Occasionally had resolution issues depending on the device logging in with.
LogMeIn Pro FAQs
Below are some frequently asked questions for LogMeIn Pro.Q. What type of pricing plans does LogMeIn Pro offer?
LogMeIn Pro offers the following pricing plans:
- Starting from: US$30.00/month
- Pricing model: Subscription
- Free Trial: Available
Individual (access up to 2 computers) - $30/month (billed annually) Power Users (access up to 5 computers) - $70/month (billed annually) Small Businesses (access up to 10 computers) - $129/month (billed annually)
Q. Who are the typical users of LogMeIn Pro?
LogMeIn Pro has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does LogMeIn Pro support?
LogMeIn Pro supports the following languages:
English
Q. Does LogMeIn Pro support mobile devices?
LogMeIn Pro supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does LogMeIn Pro integrate with?
LogMeIn Pro integrates with the following applications:
LastPass
Q. What level of support does LogMeIn Pro offer?
LogMeIn Pro offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat
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