LogMeIn Pro

4.4 (166)
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Remote access tool for individuals & small businesses

About LogMeIn Pro

LogMeIn Pro by GoTo is a remote access tool for individuals and small businesses which enables users to remotely control their computer from any location or device. Users get full access to their desktop including applications, files and information, and are provided with the ability to store, share, and collaborate across all devices.

Pro enables remote access to any PC or Mac from a web browser or desktop, or via native iOS and Android mobile apps for immediate access while on-the-go. The remote control feature allows users to remotely control a computer in real time, and includes tools for desktop sharing, screen blanking, keyboard locking, session recording and reporting, clipboard sync, whiteboard drawing, remote reboot, Wake on LAN, and more. Users are able to remotely see each monitor connected to the computer using the multi-monitor display feature, as well as print documents from a remote computer to a local printer.

The solution offers HD streaming and color quality, and includes 1TB of file storage for sharing files with other individuals for collaboration. Users can also stream high-quality sound from the remote computer to their current device's speakers. Pro allows for an unlimited number of users to extend remote access across the business.


Key benefits of LogMeIn Pro

  • Pro provides users with remote access to their office desktop, giving them the freedom to access their files and finish work from home.

  • Simplify access to work and store, share, and collaborate across all devices with Pro.

  • Extend computer and file access to an unlimited number of users for instant collaboration.

  • Print documents from a remote computer to the nearest local printer.

  • Manage and store passwords better with a complimentary LastPass license for quick and secure access to accounts from any computer or mobile device.

  • Images

    LogMeIn Pro Software - Get anytime, anywhere access to any PC or Mac via a desktop, iOS or Android device
    LogMeIn Pro Software - Access home and work computers while on the go
    LogMeIn Pro Software - Users can control their Mac or PC using their mobile device
    LogMeIn Pro Software - Remotely run any application on the computer via an Android or iOS device
    LogMeIn Pro Software - Store, share, and collaborate across all devices
    LogMeIn Pro Software - Extend computer and file access to anyone for instant collaboration
    View 8 more
    LogMeIn Pro video
    LogMeIn Pro video
    LogMeIn Pro Software - Get anytime, anywhere access to any PC or Mac via a desktop, iOS or Android device
    LogMeIn Pro Software - Access home and work computers while on the go
    LogMeIn Pro Software - Users can control their Mac or PC using their mobile device
    LogMeIn Pro Software - Remotely run any application on the computer via an Android or iOS device
    LogMeIn Pro Software - Store, share, and collaborate across all devices
    LogMeIn Pro Software - Extend computer and file access to anyone for instant collaboration

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    Reviews

    Overall rating

    4.4 /5
    (166)
    Value for Money
    3.7/5
    Features
    4.4/5
    Ease of Use
    4.3/5
    Customer Support
    4.0/5

    Already have LogMeIn Pro?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 166
    Verified Reviewer
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Great tool for remote support

    Reviewed on 2018/12/11

    It has been a good experience. Is the app to go when you need a quick remote session to solve...

    It has been a good experience. Is the app to go when you need a quick remote session to solve problems in a windows / desktop environment.

    Pros

    LogMeIn Pro is a powerful and corporate application forremote support in a production business environment.
    The tools and options to make the remote support experience complete, is what i like the most on this app.
    It has great compatibility across diferente devices and Operative System. That fact, makes it an industry standard for nowadays support services.

    Cons

    I would like to have a more friendly user interface for LogMeIn. I feel that the GUI is a little outdated.
    Also, we could use more frequent updates to fix bugs and errors.

    Lindsey
    Overall rating
    • Industry: Construction
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    Started off great but has gone downhill over the last couple of years.

    Reviewed on 2021/09/07

    I was introduced to this product at my previous place of employment and was impressed with it so I...

    I was introduced to this product at my previous place of employment and was impressed with it so I went with it without considering other products when we started our own business back in 2009. This product started off flawlessly at a great price. As the price has gone up quite a bit since then, the quality of the experience has not improved but has gotten worse. The connection speeds are slower, the picture quality is grainy, and the keyboard shortcuts don't work consistently. I have been testing Zoho assist and they do not have these issues and it is half the price. We are going to be cancelling our membership with Logmein Pro at the end of the auto renew period.

    Pros

    We have used this product since 2012. In 2012 the product cost $39.95 annually which was very reasonable and the product was reliable and did what we needed it to do.

    Cons

    Since 2012 the cost has creeped up to $350 annually. In the last 1-2 years the product's connection speed is slower and the keyboard shortcuts sometimes don't work which is annoying.

    Verified Reviewer
    Overall rating
    • Industry: Computer Software
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    When it works it is very good, but it fails quite often

    Reviewed on 2020/04/01

    We started looking for other options a year ago and we have started migrating to a more reliable...

    We started looking for other options a year ago and we have started migrating to a more reliable and less expensive service. As a user of Logmein for 10+ years I do not recommend them at all, it is time to move on.

    Pros

    Initially it was very solid and provided great remote access and feature functions

    Cons

    The reliability is awful and their customer service can't do much about it as it is an infrastructure problem. The worst part is that they increase pricing to almost double every year and the quality of the service declines.

    Kurt
    Overall rating
    • Industry: Civil Engineering
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Perfect web-based or client based access to your work PCs.

    Reviewed on 2022/01/31

    Perfect for when government mask mandates are in effect, when business locations need to close for...

    Perfect for when government mask mandates are in effect, when business locations need to close for the pandemic, or just when our users need to quarantine themselves. We can just leave everyone at home and they can remote into their PCs at work. And when network speed is a must for at home users, being able to access a PC physically located on the internal network is a huge help.

    Pros

    The ease of use and product features are what I like most. Screen-blanking features for HR purposes, multi-monitor use for picky Engineers, and being able to manage all through LogMeIn Central. Also, the secure link between the User PC at home, the servers at LogMeIn, and the PCs on our network was also a huge benefit.

    Cons

    There is a small learning curve when trying to teach our users the difference between their LogMeIn accounts and their domain accounts, but they get it eventually.

    Verified Reviewer
    Overall rating
    • Industry: Computer Software
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Too expensive, but works really well

    Reviewed on 2018/04/10

    Pros

    This VNC application works great on your phone or on your computer. The phone handles mouse cursor movement very intuitively, scrolling the screen instead of a mouse using swipe type gestures. It feels very natural. Lag is usually low if you have a good internet connection.

    Cons

    This software is very expensive if you need to deploy it on more than a few machines. We're talking hundreds of dollars a year. There are so many free alternatives, that if you care about money, this might not be the best solution for you.

    Showing 5 reviews of 166 Read all reviews

    LogMeIn Pro FAQs

    Below are some frequently asked questions for LogMeIn Pro.

    LogMeIn Pro offers the following pricing plans:

    • Starting from: US$30.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Individual (access up to 2 computers) - $30/month (billed annually) Power Users (access up to 5 computers) - $70/month (billed annually) Small Businesses (access up to 10 computers) - $129/month (billed annually)

    LogMeIn Pro has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    LogMeIn Pro supports the following languages:

    English

    LogMeIn Pro supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    LogMeIn Pro integrates with the following applications:

    LastPass

    LogMeIn Pro offers the following support options:

    Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for LogMeIn Pro.