Sonder

Sonder

Membership-based payment processing.

4.8/5 (8 reviews)

Sonder Overview

Sonder Payments is a membership-based payment processor, made for high-ticket businesses accepting credit cards. Our subscription model allows us to offer lower per-transaction rates rather than charging a percentage of revenue. Memberships start at $49, with rates as low as $0.08 per transaction.

Sonder supports virtual terminals, shopping carts, EMV terminals, mobile processing, third-party integrations, and a developer API. Mobile processing technology enables users to process payments on the go, via mobile devices.

Sonder Payments membership allows merchants to process transactions with 0% markup, no contract required. Receive support at any time with Sonder Payments' free 24/7 technical support. Members also have access to risk monitoring technology, as well as chargeback protection and assistance.

Pricing

Starting from
US$49,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

Sonder Reviews

Overall rating
4.8/5
100% positive reviews
6
Excellent
2
Very good
0
Average
0
Poor
0
Terrible
Vara S.

Good product and saves money

Used Daily for 6-12 months
Reviewed on 2019/08/20
Review Source: Capterra

Good product, great value for money

Pros

Cost efficient option and help save a few hundreds on credit card charges

Cons

Accessing reports and returns are a little cumbersome. Can improve the user interface a little more.

Response from Sonder Payments

Hi Vara!

Thank you so much for your kind review and honest feedback. We hope you're having a great experience with Sonder Payments!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Thomas E.

Sonder Review

Used Weekly for 1-5 months
Reviewed on 2019/08/21
Review Source: Capterra

Keeping costs lower with higher average ticket costs.

Pros

Low cost provider and easy to use recurring payments

Cons

Virtual Terminal does not have very customizable invoicing

Response from Sonder Payments

Hi Thomas!

We appreciate you taking the time to leave a review for us. Glad to hear you're enjoying the service. Please feel free to contact us if there's anything we can do to make it better for you!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Andrew V.

Great Communication

Used Daily for 6-12 months
Reviewed on 2019/08/20
Review Source: Capterra

Good

Pros

Communication with a staff and another guy can’t remember his name I always text him but he’s awesome!

Cons

I do not like how my employees are able to see the amount brought in

Response from Sonder Payments

Andrew,

Thanks for the review! We're glad to hear that you're enjoying the service! Support will contact you today to see if we can find a way to fix that issue with visibility for you.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

Sonder's unique model has been the perfect fit for my business

Used Daily for 1-5 months
Reviewed on 2018/07/17
Review Source: Capterra

Sonder has been a great experience to-date. I was pleased with my previous processor, but Sonder came in and offered a steep discount to my current rates so I entertained the possibility of switching and ended up deciding to make the jump. No regrets thus far!

Pros

I like the predictability of my processing costs and the low individual transaction cost.

Cons

I haven't encountered any yet, but will update my review if something comes up. The deployment was pretty painless

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Lewis M.

Huge Fan

Used Weekly for 1-5 months
Reviewed on 2019/08/13
Review Source: Capterra

Our experience with the Sonder team has been nothing short of brilliant. They have acted as trusted advisors to us and guided us through the process perfectly.

Pros

Simplicity of implementation.
Wonderful sales and service teams.
Easy-to-understand pricing structure.

Cons

Tough to say. The software and team have been perfect.

Response from Sonder Payments

Lewis,

Thanks for your kind review. We've really enjoyed helping you and your team find a great payments solution. Please let us know if there's anything more we can do to help!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Sonder Pricing

Starting from
US$49,00/month
Pricing options
Free Trial
Subscription
Value for money

Members pay true cost plus per-transaction rates as low as $0.08.

Sonder (Basic Membership): for businesses processing less than $25,000 per month
Membership fee: $49
Per transaction fee: $0.15

Sonder Plus (Premium Membership): for businesses processing more than $25,000 per month
Membership fee: $99
Per transaction fee: $0.08

Enterprise Memberships also available: pricing upon request

Virtual Terminal/Shopping Cart/EMV Terminal/Mobile Processing/Third-Party Integrations/Developer API

Sonder Features

  • API
  • Activity Dashboard
  • Electronic Payments
  • Third Party Integration

  • Access Control
  • Automatic Notifications
  • Content Management
  • Custom Forms
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop Interface
  • Product Catalog
  • Reporting & Statistics
  • Search Functionality
  • Social Media Integration
  • Template Management
  • Website Management
  • eCommerce Integration
  • eCommerce Management

Additional information for Sonder

Key features of Sonder

  • ACH check transactions
  • Analytics dashboard & tools
  • Chargeback protection & assistance
  • Credit card processing
  • Debit card support
  • Dedicated success manager
  • Developer API
  • EMV terminal management
  • Gift card management
  • In-person payments
  • Mobile payments
  • Next day funding
  • No statement, annual or batch fees
  • Online payments
  • PCI compliance
  • POS transactions
  • Receipt printing
  • Risk monitoring
  • Sales/order reporting
  • Shopping cart management
  • Signature capture
  • Third party integrations
  • Virtual terminal management

Benefits

  • Process transactions with 0% markup without having to sign a contract.

  • Ensure transactions are managed securely with PCI compliance.

  • Receive support at any time with Sonder’s free 24/7 technical support and dedicated customer success managers.

  • Gain access to a dedicated support team and solutions architect to ensure your payments setup is running effectively.

  • Sonder supports 3000+ integrations, and 1000 partners, as well as 70+ business verticals.

  • Sonder FAQs

    Below are some frequently asked questions for Sonder.

    Q. What type of pricing plans does Sonder offer?

    Sonder offers the following pricing plans:

    Starting from: US$49,00/month

    Pricing model: Subscription

    Free Trial: Not Available

    Members pay true cost plus per-transaction rates as low as $0.08.

    Sonder (Basic Membership): for businesses processing less than $25,000 per month
    Membership fee: $49
    Per transaction fee: $0.15

    Sonder Plus (Premium Membership): for businesses processing more than $25,000 per month
    Membership fee: $99
    Per transaction fee: $0.08

    Enterprise Memberships also available: pricing upon request

    Virtual Terminal/Shopping Cart/EMV Terminal/Mobile Processing/Third-Party Integrations/Developer API

    Q. What are the main features of Sonder?

    Sonder offers the following features:

    • ACH check transactions
    • Analytics dashboard & tools
    • Chargeback protection & assistance
    • Credit card processing
    • Debit card support
    • Dedicated success manager
    • Developer API
    • EMV terminal management
    • Gift card management
    • In-person payments
    • Mobile payments
    • Next day funding
    • No statement, annual or batch fees
    • Online payments
    • PCI compliance
    • POS transactions
    • Receipt printing
    • Risk monitoring
    • Sales/order reporting
    • Shopping cart management
    • Signature capture
    • Third party integrations
    • Virtual terminal management

    Q. Who are the typical users of Sonder?

    Sonder has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does Sonder support?

    Sonder supports the following languages:

    English

    Q. What type of pricing plans does Sonder offer?

    Sonder has the following pricing plans:

    Subscription

    Q. Does Sonder support mobile devices?

    We do not have any information about what devices Sonder supports

    Q. What other apps does Sonder integrate with?

    We do not have any information about what integrations Sonder has

    Q. What level of support does Sonder offer?

    Sonder offers the following support options:

    Online Support, Phone Support