About Synap

Synap is an award-winning online learning platform that lets organisations deliver flexible training and exams at scale.

Create, manage and deliver highly customised assessments with a wide range of question types including image based questions & answers, MCQs, EMQs and more. Choose between instant and delayed feedback for your test takers and receive detailed learner reports to see which areas and questions your learners performed best in.

Synap also facilitates the creation of learning courses with the ability to include a range of file formats such as videos, articles, quizzes, PDFs and more. Courses are broken down into small segments with the aim of making the content more digestible for learners and enhancing engagement. The Spaced Learning algorithm uses custom learner data to personalise each learning plan and focus on areas that need improvement. Learners can access content on-the-go with the Android and iOS Synap mobile apps. Training providers are able to create an unlimited number of courses and store them within the system. Courses and question banks can also be sold online through the Synap eCommerce module.

The Synap interface can be fully white-labelled and customised with company branding, logos, color-schemes, and images. A custom domain and single sign on allows users to create a seamless experience with any existing systems and workflows. Synap also integrates with third party applications for video conferencing, analytics, and customer support. Custom analytics and reports can be generated through Segment integration, meaning organisations can create reports that are relevant to them, including metrics such as performance and engagement.

Pricing starting from:

£189,00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Synap

Save time creating questions banks and assessments by bulk uploading questions and answers with our new CSV importer.

Get detailed insights into individual or cohort progress and achievements with our analytics dashboard.

Benefit from Synap’s learning algorithms to deliver personalised spaced learning to each individual learner. Synap takes into account each users strengths and weaknesses based on historical data in order to provide targeted learning material.

Allow learners to complete assessments and track progress on-the-go with the Android and iOS Synap mobile apps. Users can login from anywhere to fit in some bite-sized learning activities.

Integrate with third party apps including Google Hangouts and GoToMeeting for video conferencing, Google Analytics and Segment for analytics, Intercom and Zendesk for customer support, and ADFS and LDAP for single sign on.

Use Synap as an eCommerce platform as well as a training tool, with the ability to sell any created courses or question banks to other users online. Payments can be processed through integration with PayPal and Stripe.

Devices

Business size

S M L

Markets

United Arab Emirates, Australia, Brazil, Canada, China, Germany, United Kingdom, Ireland, India, Italy, Japan, Mexico, Netherlands, New Zealand, Philippines, United States, South Africa

Supported Languages

English

Pricing starting from:

£189,00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Synap Software - Monitor learner activity such as new users and sessions on your educator dashboard and manage questions flagged by students
Synap Software - Completely brand your portal with your company logo, colours and images
Synap Software - Generate exams from existing question banks and choose between static or dynamic exams for a highly customised exam experience for your learners
Synap Software - Choose from a wide range of question types including images, MCQ's, EMQ's, ranked order and more for a comprehensive assessment
Synap Software - Monitor user progress in our exam management dashboard. Keep an eye on which users haven't started and which users have already finished.
Synap Software - Learners can review test results and answers as well as comparing their last 3 attempts to gauge progress
Synap Software - Educators can analyse individual exam performances in our post-exam results dashboard
Synap Software - Track learner progress within subject, topic and subtopics from tests they have taken
Synap Software - Group your content into courses and customise course titles and covers
Synap Software - Engage learners in your online courses with embedded media such as videos, audio, presentations and more
Synap Software - Scale your business with our integrated e-commerce store designed for you to upload and sell your content. Fully customise your store with banners, course titles, images, descriptions and prices
Synap Software - Learners can access practice tests from their spaced learning dashboard which will also provide them with short, daily, personalised quizzes based on strengths and weakness
Synap Software - Learners can choose the intensity of their spaced learning quizzes
Synap Software - Learners can track their spaced learning progress within their study
Synap Software - Our analytics dashboard helps educators understand how learners are engaging with their curriculum more effectively than ever before!
View 17 more
Synap video
Synap video
Synap Software - Monitor learner activity such as new users and sessions on your educator dashboard and manage questions flagged by students
Synap Software - Completely brand your portal with your company logo, colours and images
Synap Software - Generate exams from existing question banks and choose between static or dynamic exams for a highly customised exam experience for your learners
Synap Software - Choose from a wide range of question types including images, MCQ's, EMQ's, ranked order and more for a comprehensive assessment
Synap Software - Monitor user progress in our exam management dashboard. Keep an eye on which users haven't started and which users have already finished.
Synap Software - Learners can review test results and answers as well as comparing their last 3 attempts to gauge progress
Synap Software - Educators can analyse individual exam performances in our post-exam results dashboard
Synap Software - Track learner progress within subject, topic and subtopics from tests they have taken
Synap Software - Group your content into courses and customise course titles and covers
Synap Software - Engage learners in your online courses with embedded media such as videos, audio, presentations and more
Synap Software - Scale your business with our integrated e-commerce store designed for you to upload and sell your content. Fully customise your store with banners, course titles, images, descriptions and prices
Synap Software - Learners can access practice tests from their spaced learning dashboard which will also provide them with short, daily, personalised quizzes based on strengths and weakness
Synap Software - Learners can choose the intensity of their spaced learning quizzes
Synap Software - Learners can track their spaced learning progress within their study
Synap Software - Our analytics dashboard helps educators understand how learners are engaging with their curriculum more effectively than ever before!

Features

Total features of Synap: 101

  • API
  • Academic/Education
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Audio/Video Recording
  • Auditing
  • Automated Proctoring
  • Automatic Grading
  • Built-in Course Authoring
  • Built-in LMS
  • Candidate Management
  • Certification & Licensing
  • Communication Management
  • Community Management
  • Compliance Tracking
  • Content Library
  • Content Management
  • Corporate/Business
  • Course Authoring
  • Course Library
  • Course Management
  • Course Publishing
  • Course Tracking
  • Customizable Branding
  • Customizable Questions
  • Customizable Reports
  • Data Import/Export
  • Data Security
  • Email Alerts
  • Email Reminders
  • Employee Engagement Software
  • Employee Onboarding
  • Employee Portal
  • Employee Training
  • Engagement Tracking
  • Higher Education
  • Interactive Learning
  • Learner Portal
  • Learning Management
  • Media Import
  • Microlearning
  • Mobile Access
  • Mobile App
  • Mobile Learning
  • Monitoring
  • Multi-Language
  • Multi-Screen Recording
  • Multi-User Collaboration
  • Offline Tests
  • Online Tests
  • Performance Management
  • Performance Metrics
  • Progress Reports
  • Progress Tracking
  • Question Branching
  • Question Library
  • Quizzes
  • Randomization
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recommendations
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SCORM Compliance
  • Scheduling
  • Screen Recording Software
  • Secure Data Storage
  • Self Service Portal
  • Self-Learning
  • Self-Service Content Curation
  • Single Sign On
  • Skills Assessment
  • Student Group Management
  • Student Management
  • Student Portal
  • Surveys & Feedback
  • Synchronous Learning
  • Test Scheduling
  • Test/Quiz Creation
  • Tests/Assessments
  • Third Party Integrations
  • Time Limits
  • Training Administration
  • Training Companies
  • Training Management
  • User Management
  • Video Conferencing
  • Video Support
  • Violation Tracking
  • Weighted Questions
  • eCommerce Management
  • eLearning Companies

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Reviews

Overall rating

4,9 /5
(13)
Value for Money
4,9/5
Features
4,8/5
Ease of Use
4,8/5
Customer Support
5/5

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Showing 5 reviews of 13
George B.
Overall rating
  • Industry: Education Management
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Set up an LMS for my EdTech company.

Reviewed on 2018/09/20

From the experience I've had so far with Synap, the team seem to have an in depth understanding of...

From the experience I've had so far with Synap, the team seem to have an in depth understanding of the difficulties and logistics of training and helping employees study for exams, with some pretty neat cognitive research behind it too. They set up an LMS for my edtech company in minutes and continue to work with and support us getting everything on there. I'm sure it'll continue being a key part of our business strategy going forward.

Pros

Just recently discovered Synap when looking to create an online learning platform for my company's user base and I was seriously impressed. It really is THE new platform to utilise for businesses looking to implement e-learning for their employees quickly and efficiently. Very intuitive software.

Cons

Can't fault the platform yet (been using for circa 6 months now)... let's hope it stays that way!

Harry W.
Overall rating
  • Industry: Higher Education
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Extraordinarily helpful team

Reviewed on 2019/03/12

Excellent. First, Synap is helping my students to reinforce their knowledge of complex medical...

Excellent. First, Synap is helping my students to reinforce their knowledge of complex medical information. Traditionally, the most motivated university students have always formulated their own self-study test questions to improve their knowledge. However, although the bulk of students would be willing to use such question items, most of them would not have the time to formulate their own question items. By structuring a formal system for all students to use with Synap, it means that all students benefit, and that the question items are curated and vouchsafed by the module management team. This means that there is consistency and accuracy, as well as increased engagement.
The Synap team have been extraordinarily helpful with every step of the process. They helped with item uploading, engagement data gathering, and even structuring a separate private environment reserved for my students (essential for issues with intellectual property and privacy). I know more about how my students, on average, use the excellent system. This is helping us to move forward with both educational best practise and educational research publications.

Pros

Synap has made a bespoke online testing programme for my university medical school students to reinforce their knowledge. The software was greatly appreciated by the students, who liked the fact that it was easy to use and also worked with a mobile app (although most of my students seemed to access it with a laptop -- which makes sense for formal studies).
I found that the Synap interface was easy to use both for uploading and for correcting issues with poorly performing items.

Cons

I do not have anything negative to say about the Synap workspace. I should say that my students did not use the spaced reinforcement function because our plans did not include it.

Steven P.
Overall rating
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Excellent support for on-line courses

Reviewed on 2021/09/16

A personal service with appropriate expertise to allow the running of on-line education courses -...

A personal service with appropriate expertise to allow the running of on-line education courses - presentation, candidate support and examination / testing support for accreditation.

Pros

We appreciated the personal support and interaction during the set up process

Cons

There is inherent lack of end-user integration, common to all on-line courses

Henda S.
Overall rating
  • Industry: E-Learning
  • Company size: 11-50 Employees
  • Used for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Synap: the constant certainty in an uncertain strange world.

Reviewed on 2020/11/06

From my first meeting with this team, I was blown away by their professionalism, their ability to...

From my first meeting with this team, I was blown away by their professionalism, their ability to accommodate any and all (and even strange) request, and their willingness to assist and to provide an amazing professional service in very stressful conditions. Examinations are never an easy time to work with students for the first time, but as a Third world country we had some extra curveballs that had nothing to do with the global coronavirus pandemic. During our examinations we had stage 4 loadshedding (this means that our national electricity provider cuts the electricity grids across the country for 3 hours at a time 4 times a day) The impact this had on a normal examination and the stress levels of our students were immense. But, this team got every single student through the exam with a professional attitude, support and kindness. (If I am honest, the way they dealt with my students sometimes put me to shame.. I am not nearly as level headed as these individuals) They even kept me calm. If I hear of the examination experiences that so many of the other universities had I am so lucky that I found this company. I am never going back to writing a paper-based exam and I will not use another examination provider. This company made the 2020 academic year, that brought unparalleled challenges in tertiary education, a success. I got glowing reviews from students (and not just the ones that passed). We all sing the praises of this programme and the kind people behind it.

Pros

We used the program for online examinations. It was incredibly easy to use. There are so many useful features, e.g the fact that students could access all the sources that they need on the platform, the life-chat function that provided immediate real-time and professional assistance, the recording of the examinations and the clear instructions, made this program ideal for our first online examinations.

Cons

The only thing would be (and this is just a suggestion, it was not a problem) If it is possible to highlight each correct answer for each student for MCQ questions. The rest was really easy and easily integrated in our current LMS systems.

Hamzah B.
Overall rating
  • Industry: E-Learning
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Has Everything You Could Ask For

Reviewed on 2021/07/02

As an education company Synap has been an extremely helpful tool for not only our internal team but...

As an education company Synap has been an extremely helpful tool for not only our internal team but also for students around the world. Many of our students have benefit greatly from Synaps unique spaced learning feature and overall easy to use platform allowing anyone to easily navigate through the site.

Pros

What I liked most about Synap was not only the team being incredible helpful with setting everything up and migrating existing content over but the ease of use with the product. The team over at Synap also not only listen to user feedback but have implemented new product feature requests on numerous occasions which is very rare to see. Overall its just made life easier for our students...

Cons

Literally have nothing to say. Only downside is I wish I would've been with Synap earlier as it would've made things a whole lot easier :)

Showing 5 reviews of 13 Read all reviews

Synap FAQs

Below are some frequently asked questions for Synap.

Synap offers the following pricing plans:

  • Starting from: £189,00/month View Pricing Plans
  • Pricing model: Subscription
  • Free Trial: Not Available

Standard: from £189/month with 30 monthly active users Pro: from £619/month with 100 active users Short-term & One-off plans also available Enterprise plans also available - let's chat to discuss a tailored plan for you.

Synap has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

Synap supports the following languages:

English

Synap supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Synap integrates with the following applications:

GoTo Meeting, Google Analytics 360, Intercom, Mailchimp, Microsoft Excel, PayPal, Segment, Stripe, Zapier, Zendesk, Zoom Meetings

Synap offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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