Synap
About Synap
Synap is an award-winning exam and learning platform that empowers organisations to deliver secure, online exams and courses with ease.
Save time and reduce your workload for creating, marking and analysing exams and courses.
Courses can be made up of a variety of e-learning content e.g. videos, presentations, quizzes, SCORM, etc.
Exams can be easily customised with a range of multiple-choice and written question types, including multi-media. Add timers, randomise questions and answers, and easily create exams from question banks.
Reduce cheating and maintain exam integrity with Synap's anti-cheat methods. Whether stopping copying and pasting or proctoring the exams, ensure your exams are taken in exam conditions.
In-depth data and visual reporting is available for analysing both candidate and question performances.
Pricing starting from:
US$143.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Synap
Save time for creating exams by bulk uploading questions onto the platform, creating exams from question banks or duplicating and editing questions.
Reduce your workload for marking exams with automatic marking of multiple-choice questions, and a marking dashboard to easily assess written answers.
Built for non-technical admins and staff, Synap's simple user interface makes it easy to create and update courses over time.
Streamline your processes for delivering online courses and exams with thousands of automation options.
Ongoing support and advice from our experts means you can get started and launch quickly.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
US$143.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Synap: 117
Alternatives
Thinkific
Totara Learn
Moodle
Easy LMS
Reviews
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- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great tool for exam management
Reviewed on 2023/06/14
Previously, we held exams over Zoom, with the exam paper on a Word document. This posed various...
Previously, we held exams over Zoom, with the exam paper on a Word document. This posed various issues with cheating etc .Synap provides the delegate and exam management and security we need.
Pros
Easy to set up, maintain and use. When I have any problems, the chatbox is almost always answered quickly and issue is resolved within 20 mins or so. They listen to our suggestions and take them on board.
Cons
I think all of our issues have been resolved and, where relevant, our suggestions have been taken on board and a permanent feature.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Ease of use and customizability are key
Reviewed on 2024/07/26
Pros
The team of developers and our account manager are great at providing support, accepting suggestions, and figuring out how to manage the requests to provide the service we need. It's an easy system, with surprisingly robust features.
Cons
Because we were using the system in a unique way, there were minor issues. Synap's team was able to help us through those issues.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Reliable LMS
Reviewed on 2023/08/14
Pros
The LMS does everything that we need it to do and importantly we can self-manage the platform. Improvements have been made over time to facilitate this too - we appreciate the ongoing development. Excellent product support and dedicated account management.
Cons
It would be great to have some more features from the gamification perspective e.g. badges, points, leaderboards etc.
- Industry: Government Relations
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
UK Flour Millers
Reviewed on 2024/08/19
Experience has been smooth, with continuous support and guidance to ensure each exam lands and is...
Experience has been smooth, with continuous support and guidance to ensure each exam lands and is executed with minimal errors
Pros
Customer Service, dedicated account manager
Cons
Lack of Hot spot or drag and question and answers
Alternatives Considered
Google FormsReasons for Switching to Synap
The ability to land and set up quickly and the support available - felt like every voice mattered, not just another number (customer) TestReach was a company we initially looked at which are not listed in the drop down- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Distributing Exams and Study Materials is a Snap in Synap!
Reviewed on 2023/06/26
Amazing. The support we have received is really top-notch, we really felt like we were getting the...
Amazing. The support we have received is really top-notch, we really felt like we were getting the "White Glove" treatment, even as a smaller company!
Pros
The number one thing we love about Synap is the support. There is an extensive library of documents, and on top of that we can quickly message the support team anytime. Our rep [sensitive content hidden]
scheduled several meeting with us while we were getting set up to make sure our deployment was easy and seamless. There are so many features we adore about Synap as well, importing entire exams worth of questions at once, being able to have a bucket of questions that automatically rotates to give a unique test to each learner, managing several courses, distributing materials to learners, I could go on all day. The interface is easy and intuitive for both educators and learners.
Cons
There are a few features we would like to see added such as learners being able to download videos directly from Synap, Surveys being available in Collections, and sorting/filtering being a bit easier. The support team was able to find a creative solution to every request, so it is all working just fine!
Synap FAQs
Below are some frequently asked questions for Synap.Q. What type of pricing plans does Synap offer?
Synap offers the following pricing plans:
- Starting from: US$143.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Synap?
Synap has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Synap support?
Synap supports the following languages:
Basque, Brazilian Portuguese, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Q. Does Synap support mobile devices?
Synap supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Synap integrate with?
Synap integrates with the following applications:
GoTo Meeting, Google Analytics 360, Intercom, Mailchimp, Microsoft Excel, PayPal, Segment, Stripe, Zapier, Zendesk Suite, Zoom Workplace
Q. What level of support does Synap offer?
Synap offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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