Campminder
About Campminder
CampMinder is a web-based camp management software which helps camp organizations by simplifying the management of operational processes such as online registration and forms, smart staffing, cabin and group assignments, transportation, healthcare, community management, fundraising, and more. The all-in-one system also offers a unified person record (UPR) system and a director's mobile app, allowing camp directors to get access to all important information while on the go.
CampMinder enables organizations to allow parents to automatically enroll their children via online registration and application processes. The flexible pricing system allows camps to offer multiple discount types including early bird specials, multi-session incentives, sibling discounts, coupon codes, pay-in-full, tiered pricing, and more. Smart camp staffing includes features for recruitment, integrated background checks, forms and document collections, and smart digital contracts to help find and manage staff. Users can then drag and drop selected staff into cabins to assign them to groups of campers. CampMinder helps simplify cabin group management by allowing camp operators to include photos and detailed camper profiles for each cabin. Day camp transportation and attendance within CampMinder enables organizations to define their own plan by adding busses and bus stops, as well as take attendance and manage any late drop-offs or early pickups.
Parents can keep track of their children via CampMinder’s mobile-friendly online community which allows them to view and browse through photos and videos, as well as receive hand-written letters delivered as PDFs via the integrated eLetter system. Tools for fundraising help camp organizations to raise money by creating campaigns, managing donor profiles, tracking gifts and pledges, and more. The director’s mobile app enables camp directors to access camper information while on the go, take notes, create bulletins and get real-time notifications via mobile device. The integrated healthcare system enables organizations to collect critical health information as well as track logs, treatments, and medication disbursements for each camper.
Key benefits of Campminder
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Reviews
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- Industry: Recreational Facilities & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
CampMinder is a very good platform for camp management with truly great customer service.
Reviewed on 2018/10/07
Before we adopted CampMinder we were managing our business with spreadsheets, so adoption of the...
Before we adopted CampMinder we were managing our business with spreadsheets, so adoption of the software has been a serious game-changer for us. While any good platform would have been a huge upgrade, we have been consistently impressed with CampMinder's customer service that made integration go very smoothly and has helped us realize the maximum benefit from our integration efforts.
CampMinder's pace of innovation is outstanding and we are very happy to have adopted this platform. The ratio of function-to-cost (and customer service) is also extremely high -- I am very impressed with what we get for the cost. The no-nonsense approach to pricing is also very attractive to me (flat rate, no contracts, no data-hostage gotchas). I also appreciate that CampMinder presents a very high quality face to our camp families -- CampMinder's recognition that our customers are ultimately their customers is highly productive and reassuring. This attitude that "we're all in this together" is one of the keys to their success.
Pros
Outstanding customer service: fast, friendly, and genuinely interested in the success of our camp. The philosophical anchor to base the presentation of data around the relationship that the campers have to one another and the camp programs makes it very natural and useful to organized camping, which is fundamentally an enterprise engaged in relationship building. The functionality of the platform has been as advertised and rock-solid in terms of maturity and up-time. Finally, the company seems committed to growth and evolving the platform to meet the changing needs of camper families and the camps they serve -- in the three years we've been with them, we've seen consistent growth and we have especially appreciated efforts to involve us in charting their growth map.
Cons
I have minor quibbles with some of the functionality but mostly only regarding their "beta" initiatives. I would, of course, like these to converge faster -- but I don't think that CampMinder is dragging their feet, just resource limited like we all are.
There are things that I wish it had -- a solid app for parents, for example -- but these are more of a "wish-list" kind of critique, not a dislike.
Response from Campminder
Thanks so much for the review Matt! We're excited to see you in January for CampMinder Camp 9!
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Campminder Has Made Our Life Easier!
Reviewed on 2023/04/08
It's been a pleasure transitioning to Campminder . The tools available to run the admin portion of...
It's been a pleasure transitioning to Campminder . The tools available to run the admin portion of camp is outstanding. The support is prompt and they are diligent when a problems in listening and making changes.
Pros
Parent interface is outstanding. The app satisfies the parents needs to keep on top of forms while being able to view their childs progress at camp
Cons
The online help tools were lacking, however they have made great strides this year in updating the online tutorials...thank you!
- Industry: Recreational Facilities & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Perfect if you camp has limited sessions.
Reviewed on 2020/06/24
The culture of the organization seems great, and they are really loyal to and proud of their...
The culture of the organization seems great, and they are really loyal to and proud of their product. They have grand visions and great ideas for their product as well, but in my experience many of these visions never pan out, or pan out years and years after they're expected, and aren't free. We're a year-round camp with many, many sessions, and the software simply isn't flexible to manage those things with unique applications, and the lack of cooperation for API access makes it worse.
If you're a camp that just has a few basic sessions a year, this is probably simple and easy....but for us, this isn't ideal, and product upgrades and development take too long.
Pros
Staff onboarding is great. The staff application, collection of documents needed for onboarding, etc, works really well.
Cons
Not mobile friendly. That is definitely my least favorite thing about it. There are "app" options, and they've introduced some API options, but it makes an already expensive software way more expensive.
Alternatives Considered
Camp & Class ManagerReasons for Choosing Campminder
We wanted a web-based registration system- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Revolutionary Registration and CRM system for camps and youth programs all in ONE!
Reviewed on 2023/02/16
Very positive. Hands on staff, always available, always there to provide additional assistance and...
Very positive. Hands on staff, always available, always there to provide additional assistance and training. It was great working with them. Seamless to integrate our stuff in and also to export.
Pros
I liked the value for your buck. I also liked the fact that it was a lead based application which allowed us to use it as a CRM. I like that it is an annual plan for a very affordable rate with unlimited users and staff with full or restricted access.
Cons
That there were some features that could not be changed or moved or deactivated. It is not yet ready to be a CRM/registration system for other programs or age groups beyond camp. I wish it was there, maybe in a few years.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best in the Biz!
Reviewed on 2021/07/14
LOVE LOVE LOVE!! MUCH MUCH LOVE! The staff are fabulous at all levels -- knowledgeable, kind,...
LOVE LOVE LOVE!! MUCH MUCH LOVE! The staff are fabulous at all levels -- knowledgeable, kind, creative and friendly -- the system is amazing -- it is designed for camps -- and it works!
Pros
It's truly hard to find anything wrong with this amazing product. There are always tweaks that can be found when a system has been used for a while, but our experience has been wonderful and worth every penny!
Cons
Making the system more smart phone friendly for forms and payments as well as registration would be something our camp parents would suggest. The system uses a lot of bandwidth because of it's massive abilities, and while this is a positive, in very rural settings it can be a negative at times as well.
My least favorite part of it is that the set up for our particular camp programs does not pull enrollment from the overall capacity, so we have had to set up a system outside of it to manage our programs. This is because we run 3 programs in every session and the programs don't communicate with overall capacity. We hope this will change soon. We're also anxious for parents to be able to set up their own autopay options without our staff needing to manage these choices internally.
Alternatives Considered
CampBrainReasons for Choosing Campminder
It was falling apart.Reasons for Switching to Campminder
We just felt it was the best option for our camp and our customer base.Response from Campminder
Amy,
Thank you for this kind review. It makes our day to get this feedback. We are excited about the new features we're rolling out, and are thrilled to continue working with you to make sure we're delivering what you need.
Campminder FAQs
Below are some frequently asked questions for Campminder.Q. What type of pricing plans does Campminder offer?
Campminder offers the following pricing plans:
- Starting from: US$24.00
- Free Trial: Not Available
Q. Who are the typical users of Campminder?
Campminder has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Campminder support?
Campminder supports the following languages:
English
Q. Does Campminder support mobile devices?
Campminder supports the following devices:
Q. What other apps does Campminder integrate with?
We do not have any information about what integrations Campminder has
Q. What level of support does Campminder offer?
Campminder offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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