Healthie

Practice management & telehealth platform for nutritionists

About Healthie

Healthie is a practice management and telehealth platform for nutritionists. Designed specifically for practitioners and patients within the health and wellness industry, Healthie offers tools for appointment scheduling, video conferencing, billing, EHR charting, communications, and goal setting and tracking. The cloud-based desktop and mobile app aims to aid dietitians, nutritionists, and health coaches, as well as the organizations that they work with in launching, managing, and enhancing client care.

Health and wellness professionals can benefit from Healthie’s scheduling tools to manage appointments, and a calendar can be embedded into the business website to allow clients to make their own bookings online. Availability perimeters can be setup for self-service bookings, and calendar sync with iCal, Google, and Outlook means that availability is always updated in real time to avoid overbookings. Reminders can be automatically sent to patients in the run up to appointments and the secure chat feature facilitates communication between clients and health care professionals should they have any queries or requests. Message blasts can also be sent out to multiple clients at once in order to deliver business updates or news.

Healthie facilitates virtual care through two-way video calling, which allows health care professionals to carry out video consults and follow-ups. Customizable charting templates are provided in common formats including ADIME and SOAP, and notes can be added to charts during in-person and video consultations. Paperwork and forms can also be managed online with features such as electronic signature capture, document sharing, customizable forms, client reports, and more. Healthie offers a self-service patient portal for clients to log their progress with assigned tasks or projects such as meal plans, workouts, weight loss or gain, journals, and more, and both clients and health coaches have access to short and long-term goals with real-time progress updates.

Key benefits of Healthie

  • Consult with clients online via video using the Healthie telehealth feature which provides two-way video calling, as well as group webinars for consultations and educational seminars.

  • Schedule appointments within the Healthie app using the calendar tool. View availability, and connect with third party calendar tools to ensure that all users are on the same page. Allow clients to book online by embedding a booking widget to the business website.

  • Process payments within Healthie and track received and outstanding payments. Create custom packages and subscription models for clients and keep credit cards on file for recurring payments.

  • Utilize Healthie’s library of pre-built charting templates for common methods such as SOAP and ADIME. Customize the templates to suit practice workflows and needs, and share customized templates with other users.

  • Help educate clients with eLearning tools such as the ability to record and stream video seminars, host group sessions, share learning materials, share personalized quizzes and revision tools, and more.

  • Devices

    Business size

    S M L

    Markets

    United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico

    Supported Languages

    English

    Images

    The telehealth tool allows users to conduct online consultations via video chat
    The activity feed provides updates on new posts, upcoming appointments, client activity, and more
    Users can chat with clients using the in-built messaging tool
    Educational courses can be created and shared with clients
    Appointments can be scheduled using the calendar tool
    Clients can journal their progress using the Healthie mobile app
    Workouts, meal plans, weight loss, and more can be logged within the self-service portal
    Clients can book their own appointments using the Healthie mobile app
    The chat functionality allows clients to chat with their health professional from anywhere
    View 10 more
    Healthie video
    Healthie screenshot: The telehealth tool allows users to conduct online consultations via video chat Healthie screenshot: The activity feed provides updates on new posts, upcoming appointments, client activity, and more Healthie screenshot: Users can chat with clients using the in-built messaging tool Healthie screenshot: Educational courses can be created and shared with clients Healthie screenshot: Appointments can be scheduled using the calendar tool Healthie screenshot: Clients can journal their progress using the Healthie mobile app Healthie screenshot: Workouts, meal plans, weight loss, and more can be logged within the self-service portal Healthie screenshot: Clients can book their own appointments using the Healthie mobile app Healthie screenshot: The chat functionality allows clients to chat with their health professional from anywhere

    Features

    Total features of Healthie: 41

    • Access Control
    • Activity Tracking
    • Automatic Notifications
    • Availability Indicator
    • Availability Management
    • Booking Management
    • Calendar Management
    • Calendar Sync with Google
    • Charting
    • Chat
    • Client Portal
    • Conferencing
    • Custom Forms
    • Customizable Templates
    • Electronic Payments
    • Electronic Signature Capture
    • Email Invitations & Reminders
    • Engagement Analytics
    • Feedback Management
    • File Management
    • Follow-up Scheduling
    • Goal Setting / Tracking
    • HIPAA Compliance
    • Instant Messaging
    • Performance Reports
    • Permission Management
    • Progress Tracking
    • Receiving
    • Recurring Billing
    • Reminders
    • Role-Based Permissions
    • SMS Integration
    • SOAP notes
    • Self Service Portal
    • Third Party Integration
    • Two-Way Audio & Video
    • Video Conferencing
    • Video Support
    • Web Forms
    • Widgets
    • Workflow Management

    Alternatives

    SimplePractice

    4,6
    #1 Alternative to Healthie
    Practice Management Software with HIPAA-compliant EHR, mobile Telehealth, autopay and more for therapists,...

    Acuity Scheduling

    4,8
    #2 Alternative to Healthie
    Acuity is your 24/7 online appointment scheduling software that allows clients to self-schedule appointments or classes...

    Nutrium

    4,1
    #3 Alternative to Healthie
    Nutrium allows professionals to provide the proper nutritional counselling to patients, and be able to achieve better...

    BettrLife

    0
    #4 Alternative to Healthie
    BettrLife is a nutrition-focused technology platform for dietitians, fitness coaches, nutritionists and other ongoing...

    Reviews

    Overall rating

    4,3 /5
    (55)
    Value for Money
    4,2/5
    Features
    4,3/5
    Ease of Use
    4,2/5
    Customer Support
    4,4/5

    Already have Healthie?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 55
    Jenna W.
    Overall rating
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    EXCELLENT, easy, productive

    Reviewed on 2017/11/30

    Pros

    The ability to do everything I need to run a successful business in one platform is AMAZING. I was scared to start my own private practice because I didnt know how I was going to be able to do billing, paperwork, and organize myself, and set myself apart from other RDs - Healthie helps me do all of that and more!!!

    Cons

    The app is a little buggy sometimes, it quits and can be hard to respond in at times. The messages piece can be very slow. But the website portal has not let me down it is easy to manage and my clients really enjoy posting and utilizing it's features!

    Stefanie M.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Comprehensive platform for client care

    Reviewed on 2020/08/05

    Now during COVID, I have never been so thankful to run my practice virtually through Healthie. I...

    Now during COVID, I have never been so thankful to run my practice virtually through Healthie. I didn’t lose a single client during the pandemic, and instead, have been able to reach more people who need care. I can’t recommend the platform more - especially if you are a growing practice and group practice. The time saved and ease of communication with clients will transform your business.

    Pros

    Prior to Healthie, I was using multiple tools to try and run my business. On top of that, I was connecting with clients using many different apps - it was a nightmare trying to provide tailored support to every client. With Healthie, I now have everything I need in one place - and I can access my account from anywhere, including my phone. The mobile app is a lifesaver. Plus, my clients love working together through Healthie. I’ve been able to provide professional, and secure, virtual care for my clients thanks to Healthie.

    Cons

    There are even more features that I’d like to see, but the team releases new updates so regularly.

    Sarah R.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Awesome EHR

    Reviewed on 2021/02/04

    It is a wonderful system

    It is a wonderful system

    Pros

    The system is super user friendly. It is a quick and easy format to communicate with patients.

    Cons

    Nothing it was a really great system. No complaints

    Leslie S.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Run Away

    Reviewed on 2018/11/15

    I'm glad other practitioners have had great experience with this platform, but my advice is to look...

    I'm glad other practitioners have had great experience with this platform, but my advice is to look elsewhere for a reliable EMR. I now use PracticeBetter which is excellent...and less expensive to boot. I haven't had one single issue since I implemented, nor have my clients. Run away. Fast.

    Pros

    I liked the user interface. It was clean and pretty easy to navigate.

    Cons

    I don't even know where to begin there are so many things wrong with this platform. In my knowledgable opinion (I'm a superuser and beta tester in both iOS and Windows operating systems) this application is not even beta level. First of all, none of the forms I created worked correctly as either intake or charting forms. Some of the information my clients entered didn't save or was auto-filled and saved in the wrong places on the form. I ended up re-entering my clients' data in the intake forms myself. BIG time waster! The same for charting. I lost an entire counseling session's (that's 2 hours!) charting notes, as well as the info entered by the client. Just gone, unrecoverable. That of course, is when my clients could actually access the forms in their portal, which most of them could not. Customer service was horrible. I can wait 10-30 minutes for a response to critical problems, but not 3 days, and most of the time I was given canned responses to my questions and obstacles that were anything but helpful and certainly did not resolve anything. The Telehealth platform was also unpredictable. I could initiate video calls but clients could not join the call. Clients were unable to sign in to their portals. Just today, despite my having cancelled my subscription 3 weeks ago, one of my clients received a session confirmation email from Healthie! This platform cost me valuable time and money and, most importantly, credibility with my clients.

    Cara C.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    The big picture

    Reviewed on 2020/12/21

    Pros

    I found the getHealthie app pieced together the big picture of my practice for me and allows me to manage all aspects of my business at a level I could not before. The ability to embed Healthie into my website in various ways took the need of a web designer out of the picture and I was able to build the website myself. The ability to work on documents together within the Healthie platform is a big time saver and what a help it is to open the client data base and have the clients entire picture there to access in one place. With Healthie, I can manage my clients pretty much with my phone throughout the day.
    It continues to become a better app every month and i am excited for the integration of retail sales next month. I am hooked!

    Cons

    I am anxiously waiting for the integration of retail sales. I would love a library of training and exercise videos to pull from.

    Showing 5 reviews of 55 Read all reviews

    Healthie FAQs

    Below are some frequently asked questions for Healthie.

    Healthie offers the following pricing plans:

    • Starting from: US$29,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Beginnings: $29/month (paid monthly) for up to 5 clients Small Practice: $89/month (or $75/month when paid annually) for unlimited clients Practice Plus: $129/month (or $115/month when paid annually) for unlimited clients Group Practice: $149+/month (or $135+/month when paid annually) for unlimited clients Organization: Custom pricing plans available for large organizations. Contact Healthie.

    Healthie offers the following features:

    • Access control
    • Activity tracking
    • Appointment scheduling
    • Assessments
    • Automatic notifications
    • Automatic reminders
    • Availability indicator
    • Availability management
    • Booking management
    • Business process control
    • Calendar management
    • Calendar sync with Google
    • Charting
    • Chat
    • Client portal
    • Custom forms
    • Customizable templates
    • Decision support
    • Document distribution
    • EMR / EHR
    • Electronic payments
    • Electronic signature capture
    • Email invitations & reminders
    • Engagement analytics
    • Feedback management
    • File management
    • Follow-up scheduling
    • Goal setting / tracking
    • Group scheduling
    • HIPAA compliance
    • Individual and group telehealth
    • Instant messaging
    • Multi-office
    • Nutrition program
    • Patient billing
    • Patient portal
    • Patient records
    • Patient scheduling
    • Performance reports
    • Permission management
    • Physician scheduling
    • Progress tracking
    • Recurring billing
    • Role-based permissions
    • SMS integration
    • SOAP notes
    • Self service portal
    • Subscription services
    • Third party integration
    • Two-way audio & video
    • Video support
    • Web forms
    • Wellness plans
    • Workflow management
    • eLearning management

    Healthie has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Healthie supports the following languages:

    English

    Healthie supports the following devices:

    Android, iPhone, iPad

    Healthie integrates with the following applications:

    Google Calendar, Keap, Microsoft Outlook, Squarespace, Stripe, Weebly, Wix, Wordpress, Zoom

    Healthie offers the following support options:

    Phone Support, Online Support, FAQs, Video Tutorials, Knowledge Base

    Related categories

    See all software categories found for Healthie.