EngageBay

EngageBay

Integrated sales & marketing software for growing teams

4.6/5 (47 reviews)

EngageBay Overview

EngageBay is an all-in-one marketing software which combines lead generation, email marketing, marketing automation, CRM, and social media engagement. Designed to help businesses to acquire, engage, nurture, and close leads, EngageBay allows users to create email campaigns and automate marketing processes and sales funnels. The cloud-based platform can be used to aid with growing leads, creating and automating the distribution of email marketing content, and managing customer relationships using the in-built CRM.

The unified marketing suite within EngageBay provides businesses with the tools to design, manage, and run customized marketing campaigns. Email campaigns can be built using the range of pre-designed email templates, or made from scratch using the drag & drop interface. Custom images, text, layout, share buttons, and more, can be added to email marketing templates in order to create a branded message to engage new or existing customers. EngageBay facilitates customer segmentation, defined by conditional metrics such as age, location, type of customer, purchase history, and more, in order to target specific subsets of users. Marketing campaigns can be automated by defining workflows and funnels, as well as setting up triggers based on customer actions. Custom web forms can be created and added to business websites to capture leads, and landing pages can be built to optimize clicks and conversions.

EngageBay offers an in-built CRM to help users organize their business contacts, manage relationships, and track pipelines. With both marketing and sales teams working within EngageBay, leads and contacts can be guided seamlessly through the sales pipeline using just one synchronous platform. Contacts can be managed with tools for creating contact lists, searching within the contact database, storing interaction history, activity logging, and more. With EngageBay, users are able to gain visibility into the sales pipeline and track the status of every deal in real time.

Pricing

Starting from
$10/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

EngageBay Reviews

Overall rating
4.6/5
100% positive reviews
29
Excellent
18
Very good
0
Average
0
Poor
0
Terrible
Joel N.

Meet the amazing Marketing Solution

Used Daily for Free Trial
Reviewed on 2019/05/27
Review Source: Capterra

Whether you're a start-up business or a small business that is already on the go, this tool is just efficient for marketing as it saves you time in marketing. It's automation and landing page feature are excellent!

Pros

First, its platform is simple and easy to use. With the landing page builder, you can perform tasks such as URL importation. Also, you can make any landing page depending on your needs.

Secondly, the platform has both automation and landing page on the same place. So, if your business involves a lot of emailing, then you are definitely going to find this useful. It will save you an incredible amount of time when marketing.

There's also the option of having EngageBay Marketing customized to best fit your needs. So if you need changes of any sort, you don't have to worry about the tool's flexibility. Also, the customer service is excellent. If you encounter any problem, you will be assisted accordingly.

For a small business, this tool does pretty much everything required by teams.

Cons

They need to make some improvements to the email templates.

Response from EngageBay

Thanks for the review. We are adding more email templates and should be available in few weeks.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Muhammad I.

One of the best CRMs with support that understands you

Used Daily for 1-5 months
Reviewed on 2018/12/20
Review Source: Capterra

Email marketing and sales activities have never been easier and EngageBay has done it easier.

This application not only gives me the lead magnet that can make it easier for me to get new customers but also gives me the ability to engage them with marketing activities to make them loyal customers with all the features in this CRM.

Pros

To be honest, I just met CRM who can understand what I need to make my small business will promising to grow in the future and I can get it when using EngageBay.

EngageBay gives me the best experience to run Email Marketing and Sales activities on one platform.

Reps help me to achieve what I need with the best support that can't I imagine before.

Cons

What I dislike is, that I always get the best answers I need and make them use them as one of my favourite CRM applications.

Automation on Email Marketing need more improvement.

Response from EngageBay

Thanks for your feedback Ilham. We are pleased to have patrons like you who like our product. We are constantly working towards making EngageBay the best marketing and sales automation platform for growing businesses.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Alex Y.

Engagebay is a decent tool

Used Daily for 1-5 months
Reviewed on 2018/10/08
Review Source: Capterra

Overall, my experience of Engagebay was successful. We use Engagebay for different purposes, including email campaign, lead scoring, creating web forms and landing pages, integrating with different social apps, etc. I can just say that its functionality impressed me from the first days of use.

Pros

The tool has several advantages that work better than similar services, for example: convenient email campaign, unlimited number of users, the ability to create reports and also the eye-catching interface. All functions work well and help increase sales. Very satisfied with the choice of this program.

Cons

Engagebay is really powerful but bit complicated tool. There is a lack of quick and easy creation of emails and landing pages. You should consider spending some time to get to use for this service. But of course at the end it worth it.

Response from EngageBay

Thanks for the review. We are improving the features continuously. Our goal at the end of the day is to make EngageBay as the most simplest and affordable all-in-one marketing and sales software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

One of the most value for money marketing solution

Used Daily for 6-12 months
Reviewed on 2018/12/24
Review Source: Capterra

So far so good, no complains.

Pros

Simple to use landing page builder, which is quite unique and works really well. You can send cool looking emails without any coding or extra efforts. Workflow is also built in the system itself, saves you lot of time with cold emailing and drip campaigns.

Cons

Not exactly a con but it would be better if they add more CRM features. This way we don't need to use different software for CRM.

Response from EngageBay

Thanks for your feedback. We already have a comprehensive set of CRM features and we would soon add more.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10

EngageBay - an app for all apps to reach your customers

Used Weekly for 6-12 months
Reviewed on 2019/04/16
Review Source: Capterra

Pros

Are use EngageBay for most things that include a sales pipeline, CRM, Appointment scheduling, and task management. It is amazing that one app can truly do as much as this application can do. What puts this application above many others has is the customer support they receive from the developers. First off they’re always releasing new features. These features are almost always stable. Second, the features really enhance the product themselves… They don’t just become loaded features that aren’t related like some other apps do. I’m excited to see you with this application can go, since it’s newer than most.

Cons

I think I am so excited to see where I can go, that the only thing I like least is waiting for all of the awesome updates

Response from EngageBay

Thanks for your feedback. We would be sending a weekly newsletter sharing all the updates.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

EngageBay Pricing

Starting from
$10/month
Pricing options
Free Trial
Free
Subscription
Value for money

Basic: $6.99/month paid yearly (or $9.99/month when paid monthly) for 15,000 contacts and 10,000 emails per month

Growth: $23.99/month paid yearly (or $29.99/month when paid monthly) for 50,000 contacts and 25,000 emails per month

Pro: $63.99/month paid yearly (or $79.99/month when paid monthly) for unlimited contacts and 50,000 emails per month

EngageBay Features

  • API
  • Content Management
  • Customizable Branding
  • Customizable Templates
  • Drag & Drop Interface
  • Social Media Integration
  • Third Party Integration

  • A/B Testing
  • Activity Dashboard
  • Campaign Analysis
  • Campaign Management
  • Data Import/Export
  • Engagement Analytics
  • Monitoring
  • Multi-Channel Marketing
  • Real Time Analytics
  • Real Time Data
  • Reporting & Statistics
  • Social Network Marketing
  • Tagging

Additional information for EngageBay

Key features of EngageBay

  • Activity tracking
  • Analytics/ROI tracking
  • Automated publishing
  • Automatic reminders
  • Behavior tracking
  • Click-through tracking
  • Contact history
  • Contact import/export
  • Contact management
  • Content management
  • Conversion rate optimization
  • Conversion tracking
  • Custom fields
  • Custom forms
  • Custom landing pages
  • Customer segmentation
  • Customizable CTAs
  • Customizable templates
  • Data synchronization
  • Drag & drop interface
  • Drip email marketing
  • Dynamic content
  • Email marketing
  • Email templates
  • Email tracking
  • Event triggered actions
  • Landing page templates
  • Lead generation
  • Marketing automation
  • Marketing calendar
  • Mass email delivery
  • Multi-account management
  • Multivariate testing
  • Posts scheduling
  • Real time editing
  • Sales intelligence
  • Sales reporting
  • Social marketing
  • Social media integration
  • Subscriber management
  • Task management
  • Task scheduling
  • Third party integration
  • To-do list
  • Visitor identification
  • Visitor tracking
  • WYSIWYG editor
  • Workflow management

Benefits

  • Automate all marketing processes and sales funnels in minutes through a complete suite of marketing tools available through a simple integrated software.

  • Convert web visitors into leads by creating custom web forms and landing pages. Capture contact information with forms that pop-up as a web visitor opens or leaves the page, and offer subscription opt-ins with requests for email addresses.

  • Get complete view of every customer within EngageBay by tracking every communication. Access all emails exchanged, calls made and track all web visitor activity to gain meaningful insights.

  • Create marketing campaigns using one of the pre-built EngageBay templates, which can be customized to fit with company branding, or create email campaigns from scratch using the drag & drop, WYSIWYG editor.

  • Use the reporting module to generate reports and analytics on sales figures, and customize reports to analyze data in a meaningful way. Reports can also be generated on engagement in order to identify which marketing content is performing well.

  • EngageBay FAQs

    Below are some frequently asked questions for EngageBay.

    Q. What type of pricing plans does EngageBay offer?

    EngageBay offers the following pricing plans:

    Starting from: $10/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Basic: $6.99/month paid yearly (or $9.99/month when paid monthly) for 15,000 contacts and 10,000 emails per month

    Growth: $23.99/month paid yearly (or $29.99/month when paid monthly) for 50,000 contacts and 25,000 emails per month

    Pro: $63.99/month paid yearly (or $79.99/month when paid monthly) for unlimited contacts and 50,000 emails per month

    Q. What are the main features of EngageBay?

    EngageBay offers the following features:

    • Activity tracking
    • Analytics/ROI tracking
    • Automated publishing
    • Automatic reminders
    • Behavior tracking
    • Click-through tracking
    • Contact history
    • Contact import/export
    • Contact management
    • Content management
    • Conversion rate optimization
    • Conversion tracking
    • Custom fields
    • Custom forms
    • Custom landing pages
    • Customer segmentation
    • Customizable CTAs
    • Customizable templates
    • Data synchronization
    • Drag & drop interface
    • Drip email marketing
    • Dynamic content
    • Email marketing
    • Email templates
    • Email tracking
    • Event triggered actions
    • Landing page templates
    • Lead generation
    • Marketing automation
    • Marketing calendar
    • Mass email delivery
    • Multi-account management
    • Multivariate testing
    • Posts scheduling
    • Real time editing
    • Sales intelligence
    • Sales reporting
    • Social marketing
    • Social media integration
    • Subscriber management
    • Task management
    • Task scheduling
    • Third party integration
    • To-do list
    • Visitor identification
    • Visitor tracking
    • WYSIWYG editor
    • Workflow management

    Q. Who are the typical users of EngageBay?

    EngageBay has the following typical customers:

    Freelancers, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does EngageBay support?

    EngageBay supports the following languages:

    English

    Q. What type of pricing plans does EngageBay offer?

    EngageBay has the following pricing plans:

    Free, Subscription

    Q. Does EngageBay support mobile devices?

    We do not have any information about what devices EngageBay supports

    Q. What other apps does EngageBay integrate with?

    EngageBay integrates with the following applications:

    Facebook, Google Contacts, Google Drive, Gravity Forms, Intercom, Mailchimp, Salesforce App Cloud, Shopify, Zapier, Zendesk

    Q. What level of support does EngageBay offer?

    EngageBay offers the following support options:

    Knowledge Base, Online Support, Phone Support, Video Tutorials