EngageBay
Integrated sales & marketing software for growing teams
4,7 /5 (58 reviews) Write a Review!EngageBay Overview
What is EngageBay?
EngageBay is an all-in-one marketing software which combines lead generation, email marketing, marketing automation, CRM, and social media engagement. Designed to help businesses to acquire, engage, nurture, and close leads, EngageBay allows users to create email campaigns and automate marketing processes and sales funnels. The cloud-based platform can be used to aid with growing leads, creating and automating the distribution of email marketing content, and managing customer relationships using the in-built CRM.
The unified marketing suite within EngageBay provides businesses with the tools to design, manage, and run customized marketing campaigns. Email campaigns can be built using the range of pre-designed email templates, or made from scratch using the drag & drop interface. Custom images, text, layout, share buttons, and more, can be added to email marketing templates in order to create a branded message to engage new or existing customers. EngageBay facilitates customer segmentation, defined by conditional metrics such as age, location, type of customer, purchase history, and more, in order to target specific subsets of users. Marketing campaigns can be automated by defining workflows and funnels, as well as setting up triggers based on customer actions. Custom web forms can be created and added to business websites to capture leads, and landing pages can be built to optimize clicks and conversions.
EngageBay offers an in-built CRM to help users organize their business contacts, manage relationships, and track pipelines. With both marketing and sales teams working within EngageBay, leads and contacts can be guided seamlessly through the sales pipeline using just one synchronous platform. Contacts can be managed with tools for creating contact lists, searching within the contact database, storing interaction history, activity logging, and more. With EngageBay, users are able to gain visibility into the sales pipeline and track the status of every deal in real time.
EngageBay Overview
Pricing
Pricing options
Basic: $6.99/month paid yearly (or $9.99/month when paid monthly) for 15,000 contacts and 10,000 emails per month
Growth: $23.99/month paid yearly (or $29.99/month when paid monthly) for 50,000 contacts and 25,000 emails per month
Pro: $63.99/month paid yearly (or $79.99/month when paid monthly) for unlimited contacts and 50,000 emails per month
EngageBay Features
Media
EngageBay Reviews
EngageBay Reviews
Great Product and Service
A pleasure to work with, really want to do anything thy can to help you out.
Sophisticated Software
We run a number of businesses and use Engagebay for some of our clients. If you need to sort contacts, pick them out based on certain factors and send individual or broadcast emails and/or put them through a pipeline, this is for you. You know you need Engagebay when you're trying to organise your contacts by tags and have so many you're going mad.
Not All it was cracked up to be
The experience with EngageBay was not good and I got my money back after seeing the issues.
Feature-rich without breaking the bank
We love EngageBay and highly recommend it to our clients who want/need a full featured platform that will work across multiple departments, automate regular tasks, and that don't want to pay the high-price and add-on that you have to with many other tools. EngageBay's support team is AMAZING!! Anytime I have a question about something, they are quick to respond, very helpful and knowlegable, just a breath of fresh air to know that I can get a hold of someone when we have issues (which isn't that often, but when we do they are there!).
I've tried it, but now it's our official automation platform...
I have tried other platforms, also spending a lot of money on assestment (hubspot, sharpspring, active campaign, etc...).
Some of them have too high prices, others don't seem to listen to the request for new features, still others the support is slow to respond.
In all the cases I tried something was missing: for EngageBay nothing is missing and the costs are very affordable (it also includes a free version to let my customers try the product).
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Great Product and Service
Pros
Really proactive when we ask for any update. Very responsive. Really friendly team. Easy to use.
Cons
There is nothing to add here but the form has to have 40 characters!
Response from EngageBay
Thanks for the review Ian.
Sophisticated Software
We run a number of businesses and use Engagebay for some of our clients. If you need to sort contacts, pick them out based on certain factors and send individual or broadcast emails and/or put them through a pipeline, this is for you. You know you need Engagebay when you're trying to organise your contacts by tags and have so many you're going mad.
Pros
How you can really drill down into sorting contacts. It's almost like have a spreadsheet to organise different contacts. We use it for sending individual booking emails alongside broadcast emails. We searched for ages for software that could combine a sophisticated CRM/contact management system alongside email and newsletters - this is the best on the market. The other thing we love is the customer response - there's a chat service and usually someone is on there within minutes of a request and they stick with you until it's fixed. Best on the market - and certainly at this price.
Cons
The training manuals could be improved - that said, they are always happy and prompt to help - but some of my queries could are general and could have been covered in a manual/video.
Response from EngageBay
Thanks for the review Sian.
Not All it was cracked up to be
The experience with EngageBay was not good and I got my money back after seeing the issues.
Pros
The suite of tools is good and the fact it is integrated with many tools in one was helpful. It did however have issues.
Cons
I could not upload videos that I needed for my landing pages. They said they were fixing that but asked for my money back as their customer service could not help and would not accommodate a discount for the issue. It made no sense that they rather lose a customer totally than provide a discount so that to me suggested bad business and support in the future.
Response from EngageBay
Hi Cara, we are sorry to know about the experience. Let me have our support team reach out to you and get this addressed. Thanks for letting us know.
Feature-rich without breaking the bank
We love EngageBay and highly recommend it to our clients who want/need a full featured platform that will work across multiple departments, automate regular tasks, and that don't want to pay the high-price and add-on that you have to with many other tools. EngageBay's support team is AMAZING!! Anytime I have a question about something, they are quick to respond, very helpful and knowlegable, just a breath of fresh air to know that I can get a hold of someone when we have issues (which isn't that often, but when we do they are there!).
Pros
It is amazing to me how feature-rich the platform is at the cost. More features and functionality than some of the 'big guys' for a fraction of the cost. It is easy to use and train clients on the system, so that is ALWAYS a huge plus for us.
Cons
Learning curve at first just to understand how it works differently from other systems, but that is not necessarily a con of EngageBay because that is the same for every new platform as each has their own little intricacies.
Response from EngageBay
Thanks for the great review Cameron. Your words are super encouraging.
We will continue to build great features to help small businesses grow their businesses without breaking the bank on expensive bloated software.
I've tried it, but now it's our official automation platform...
I have tried other platforms, also spending a lot of money on assestment (hubspot, sharpspring, active campaign, etc...).
Some of them have too high prices, others don't seem to listen to the request for new features, still others the support is slow to respond.
In all the cases I tried something was missing: for EngageBay nothing is missing and the costs are very affordable (it also includes a free version to let my customers try the product).
Pros
Quick and easy to use. All very easy.
It has everything we need (integration, mail automation, sales automation, lead generation, Android and Ios apps, support ticket e chat for visitors, etc...).
Cons
It is not possible to program post social (at the moment you can only monitor your profiles, although technical support has assured me that it is in their roadmap).
Maybe the pricing model needs to be improved by including web analytics per user in the basic version and offering a monthly block of "no branded" emails.
Response from EngageBay
Thanks for the review and feedback Pierpaolo Villano.
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EngageBay Pricing
EngageBay Pricing
Basic: $6.99/month paid yearly (or $9.99/month when paid monthly) for 15,000 contacts and 10,000 emails per month
Growth: $23.99/month paid yearly (or $29.99/month when paid monthly) for 50,000 contacts and 25,000 emails per month
Pro: $63.99/month paid yearly (or $79.99/month when paid monthly) for unlimited contacts and 50,000 emails per month
Basic: $6.99/month paid yearly (or $9.99/month when paid monthly) for 15,000 contacts and 10,000 emails per month
Growth: $23.99/month paid yearly (or $29.99/month when paid monthly) for 50,000 contacts and 25,000 emails per month
Pro: $63.99/month paid yearly (or $79.99/month when paid monthly) for unlimited contacts and 50,000 emails per month
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EngageBay Features
EngageBay Features
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Categories
Categories
Additional information for EngageBay
Additional information for EngageBay
Key features of EngageBay
- Activity tracking
- Analytics/ROI tracking
- Automated publishing
- Automatic reminders
- Behavior tracking
- Click-through tracking
- Contact history
- Contact import/export
- Contact management
- Content management
- Conversion rate optimization
- Conversion tracking
- Custom fields
- Custom forms
- Custom landing pages
- Customer segmentation
- Customizable CTAs
- Customizable templates
- Data synchronization
- Drag & drop interface
- Drip email marketing
- Dynamic content
- Email marketing
- Email templates
- Email tracking
- Event triggered actions
- Landing page templates
- Lead generation
- Marketing automation
- Marketing calendar
- Mass email delivery
- Multi-account management
- Multivariate testing
- Posts scheduling
- Real time editing
- Sales intelligence
- Sales reporting
- Social marketing
- Social media integration
- Subscriber management
- Task management
- Task scheduling
- Third party integration
- To-do list
- Visitor identification
- Visitor tracking
- WYSIWYG editor
- Workflow management
Benefits
EngageBay FAQs
EngageBay FAQs
Below are some frequently asked questions for EngageBay.
Q. What type of pricing plans does EngageBay offer?
EngageBay offers the following pricing plans:
Starting from: US$9,99/month
Pricing model: Free, Subscription
Free Trial: Available
Basic: $6.99/month paid yearly (or $9.99/month when paid monthly) for 15,000 contacts and 10,000 emails per month Growth: $23.99/month paid yearly (or $29.99/month when paid monthly) for 50,000 contacts and 25,000 emails per month Pro: $63.99/month paid yearly (or $79.99/month when paid monthly) for unlimited contacts and 50,000 emails per month
Q. What are the main features of EngageBay?
EngageBay offers the following features:
- Activity tracking
- Analytics/ROI tracking
- Automated publishing
- Automatic reminders
- Behavior tracking
- Click-through tracking
- Contact history
- Contact import/export
- Contact management
- Content management
- Conversion rate optimization
- Conversion tracking
- Custom fields
- Custom forms
- Custom landing pages
- Customer segmentation
- Customizable CTAs
- Customizable templates
- Data synchronization
- Drag & drop interface
- Drip email marketing
- Dynamic content
- Email marketing
- Email templates
- Email tracking
- Event triggered actions
- Landing page templates
- Lead generation
- Marketing automation
- Marketing calendar
- Mass email delivery
- Multi-account management
- Multivariate testing
- Posts scheduling
- Real time editing
- Sales intelligence
- Sales reporting
- Social marketing
- Social media integration
- Subscriber management
- Task management
- Task scheduling
- Third party integration
- To-do list
- Visitor identification
- Visitor tracking
- WYSIWYG editor
- Workflow management
Q. Who are the typical users of EngageBay?
EngageBay has the following typical customers:
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Q. What languages does EngageBay support?
EngageBay supports the following languages:
English
Q. What type of pricing plans does EngageBay offer?
EngageBay has the following pricing plans:
Free, Subscription
Q. Does EngageBay support mobile devices?
We do not have any information about what devices EngageBay supports
Q. What other apps does EngageBay integrate with?
EngageBay integrates with the following applications:
Facebook, Google Drive, Gravity Forms, Intercom, Mailchimp, PieSync, Pluto LMS, Salesforce App Cloud, Shopify, Zendesk
Q. What level of support does EngageBay offer?
EngageBay offers the following support options:
Phone Support, Online Support, Video Tutorials, Knowledge Base
A pleasure to work with, really want to do anything thy can to help you out.