Crowdfind

Crowdfind

Image-led CMMS, maintenance and lost & found software

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Crowdfind Overview

Crowdfind is a SaaS platform that gives companies an easier way to handle lost and found. When something is turned in, employees can take photos of the items via the Crowdfind app, and add description and internal notes to help match claims to items.

Lost items are then posted it to a public facing lost and found page where customers can go and search for their items and file claims 24/7. The ability to take action as soon as they realize something is missing creates peace of mind for the customers. Crowdfind supplies companies with detailed matching methods to ensure the items are reunited with the correct owner.

From the Crowdfind dashboard, companies can manage inventory, create automated reports, communicate with customers via a chat tool, and invoice customers to have items shipped back to them via integrated shipping features.

Pricing

Starting from
$19/month
Pricing options
Free Trial
Subscription

Devices

Business size

S
M
L

Markets

Australia, Canada, Europe, United States

Supported Languages

English

Crowdfind Pricing

Starting from
$19/month
Pricing options
Free Trial
Subscription

LITE = $19 per month ($209 paid annually)
BASIC = $87 per month ($999 paid annually)
BRANDED = $170 per month ($1,995 paid annually)
ENTERPRISE = Contact for custom pricing

Crowdfind Features

  • Activity Dashboard
  • Automatic Notifications
  • Customizable Reporting
  • Inventory Tracking
  • Reporting & Statistics

  • API
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Compliance Management
  • Custom Fields
  • Data Import/Export
  • Document Storage
  • Inventory Management
  • Invoice Management
  • Monitoring
  • Real Time Data
  • Real Time Reporting
  • Third Party Integration
  • Workflow Management

Additional information for Crowdfind

Key features of Crowdfind

  • Activity dashboard
  • Categorization
  • Category management
  • Cross-database search
  • Custom forms
  • Custom landing pages
  • Customer communication
  • Customizable branding
  • Customizable categories
  • Email notifications
  • Email templates
  • Equipment maintenance
  • Full logging
  • Historical reporting
  • Inventory tracking
  • Issue management
  • Job prioritization
  • Maintenance scheduling
  • Mobile integration
  • Multi-location
  • Photo gallery
  • Reporting
  • Search functionality
  • Shipping integration
  • Shipping labels
  • Support ticket tracking
  • Unclaimed items management
  • User photos
  • Website integration

Benefits

  • When lost items are turned in, staff take a photo and add descriptions and internal notes. This automatically begins the tracking process, whether the item is returned or automatically expires in a company defined number of days.
  • Custom claim forms allow companies to be sure they are collecting all necessary information to match items to their rightful owner. Forms collect the right information depending on the category selected.
  • Use Crowdfind's built-in instant chat function to communicate with customers to confirm ownership, answer questions, arrange convenient pickup times, and coordinate shipping.
  • Through Crowdfind's shipping integration, companies have the option to invoice customers to have items shipped back via their choice of mail service. Invoices can be sent from the dashboard and printed when the invoice is complete.
  • Automatically generate detailed reports on data that is important to your company. Examples include number items found, returned, number of claims filed, category details, etc.
  • Crowdfind FAQs

    Below are some frequently asked questions for Crowdfind.

    Q. What type of pricing plans does Crowdfind offer?

    Crowdfind offers the following pricing plans:

    Starting from: $19/month

    Pricing model: Subscription

    Free Trial: Available

    LITE = $19 per month ($209 paid annually)
    BASIC = $87 per month ($999 paid annually)
    BRANDED = $170 per month ($1,995 paid annually)
    ENTERPRISE = Contact for custom pricing

    Q. What are the main features of Crowdfind?

    Crowdfind offers the following features:

    • Activity dashboard
    • Categorization
    • Category management
    • Cross-database search
    • Custom forms
    • Custom landing pages
    • Customer communication
    • Customizable branding
    • Customizable categories
    • Email notifications
    • Email templates
    • Equipment maintenance
    • Full logging
    • Historical reporting
    • Inventory tracking
    • Issue management
    • Job prioritization
    • Maintenance scheduling
    • Mobile integration
    • Multi-location
    • Photo gallery
    • Reporting
    • Search functionality
    • Shipping integration
    • Shipping labels
    • Support ticket tracking
    • Unclaimed items management
    • User photos
    • Website integration

    Q. Who are the typical users of Crowdfind?

    Crowdfind has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does Crowdfind support?

    Crowdfind supports the following languages:

    English

    Q. What type of pricing plans does Crowdfind offer?

    Crowdfind has the following pricing plans:

    Subscription

    Q. Does Crowdfind support mobile devices?

    Crowdfind supports the following devices:

    Android, iPhone

    Q. What other apps does Crowdfind integrate with?

    We do not have any information about what integrations Crowdfind has

    Q. What level of support does Crowdfind offer?

    Crowdfind offers the following support options:

    Online Support, Phone Support, Video Tutorials