--- description: Learn how Telegram can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Telegram Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/1139/customer-communications-management/software) > [Telegram](/software/114023/telegram) # Telegram Canonical: https://www.getapp.za.com/software/114023/telegram Page: 1 / 259\ Next: [Next page](https://www.getapp.za.com/software/114023/telegram?page=2) > Telegram Messenger is a cloud-based mobile and desktop messaging platform supported by native apps on most popular operating systems and devices, allowing users or user groups to connect and conduct voice calls, send messages, multimedia and files of all types across an end-to-end encrypted service > > Verdict: Rated **4.7/5** by 6439 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Telegram Telegram messenger is a free, cloud-based messaging solution with a native app for every platform across web, mobile (iOS, Android, Windows Phone), macOS, Windows, Linux (32 \& 64-bit) with a focus on security and speed of performance. Contact other users via existing phone contacts or by creating and searching public usernames, reaching out to new individual contacts or groups via SMS invites or by sharing a t.me/username link that can be used to conduct chats without a exchanging phone numbers.Telegram supports voice calls and also the sending of messages, photos, videos and files of any format, while messages and conversations synchronize automatically across any number of installed Telegram apps across phones, tablets or computers. Telegram Widgets are embeddable widgets for website integration including "Post Widget" for embedding messages from public groups and channel, plus "Login Widget" for authorizing users via a Telegram bot linked to the domain. Two APIs are freely available for developers including a Bot API for building programs that use Telegram messages for an interface, along with the Telegram API and Telegram Database Library (TDLib) that support the creation of custom clients. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 6439 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Telegram Messenger ## Commercial Context - **Pricing model**: (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Dutch, English, German, Italian, Korean, Portuguese, Spanish - **Available Countries**: United Arab Emirates, United Kingdom ## Features - API - Alerts/Notifications - Audio Calls - Batch Communications - Blogs - Chat/Messaging - Collaboration Tools - Conferencing - Contact Management - Discussions/Forums - Document Storage - Drag & Drop - File Sharing - Group Messaging - Interaction Tracking - Mobile Application - Multi-Channel Communication - Multi-Language - On-Demand Communications - Personalization ## Integrations (2 total) - Instagram - WhatsApp ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Customer Communications Management Software](https://www.getapp.za.com/directory/1139/customer-communications-management/software) ## Related Categories - [Customer Communications Management Software](https://www.getapp.za.com/directory/1139/customer-communications-management/software) - [Team Communication Software](https://www.getapp.za.com/directory/1257/team-communication/software) - [Instant Messaging Software](https://www.getapp.za.com/directory/320/instant-messaging-chat/software) ## Alternatives 1. [Microsoft Teams](https://www.getapp.za.com/software/105615/microsoft-teams) — 4.5/5 (11168 reviews) 2. [Slack](https://www.getapp.za.com/software/91563/slack) — 4.7/5 (24229 reviews) 3. [Connecteam](https://www.getapp.za.com/software/105401/connecteam) — 4.6/5 (5318 reviews) 4. [Google Workspace](https://www.getapp.za.com/software/90761/google-workspace) — 4.7/5 (17742 reviews) 5. [Google Chat](https://www.getapp.za.com/software/132791/chat) — 4.5/5 (2394 reviews) ## Reviews ### "Great messenger for business purposes" — 5.0/5 > **Purachet** | *08 November 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Small fast messengers that supports every platform, has groups \& bots and encrypted messaging. Basically everything you want from a business messenger > > **Cons**: Export chats option is hidden on the main applications and available only in Telegram web version, maybe temporarily? ----- ### "5 Years of Reliable Work and News Communication" — 5.0/5 > **Oleg** | *08 May 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Telegram is an excellent tool for work communication and staying up to date with news channels. The messaging is fast and reliable, group chats are well-organized, and the channel feature makes it easy to follow industry news and team updates in one place. The free plan offers great value with no limits on media sharing or message history. > > **Cons**: When subscribed to a large number of channels, the app can be slow to update and load new messages. There can be a noticeable delay in receiving notifications or refreshing content when many channels are active simultaneously. This can be frustrating when trying to stay on top of real-time information. > > I have been using Telegram for 5 years, primarily for work communication and following news channels. Overall it has been a very positive experience — it is reliable, feature-rich, and free. Despite occasional slowdowns with many active channels, it remains my go-to messaging platform for both professional and informational use. ----- ### "Telegram review" — 3.0/5 > **Jessie** | *11 June 2025* | Food & Beverages | Recommendation rating: 8.0/10 > > **Pros**: I like that telegram helps me stay in contact with everyone and it's easy to use. I would recommend telegram to my friends and colleagues. > > **Cons**: What I like the least about telegram is that I can't seem to figure out how to keep my camera on. It needs to be held and can't set it down. > > My overall experience with telegram has been very pleasant and would recommend it.Helps me withy everyday tasks. ----- ### "Offers more flexibility compared to some other messaging apps" — 5.0/5 > **Milagros** | *24 May 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: I like that Telegram makes it easy to keep up with different parts of my day without switching between apps constantly. I use it for personal chats, work updates, sending documents, and even saving content ideas for the salon. Doesn’t feel overloaded with ads or unnecessary stuff. Group chats are also easier to manage compared to other apps > > **Cons**: The only thing I don’t really like is that group notifications can become a lot, especially during busy days. Sometimes it also takes a minute to find older files or messages. Also I can say not everybody uses this app, so communication still ends up split between apps > > Honestly, Telegram ended up becoming one of the apps I open the most throughout the day. Between work, appointments, content ideas, and random reminders, it’s been convenient having everything easy to access in one place. I started using it mainly for communication, but now I also use it to send myself notes, organize ideas, and keep up with fast-paced work stuff without feeling too cluttered ----- ### "A flexible team messaging solution." — 5.0/5 > **Luis** | *02 June 2026* | Broadcast Media | Recommendation rating: 10.0/10 > > **Pros**: Telegram is so efficient to keep in touch with my sales team. Having the option to have separate group chats for clients, stations and campaigns helps to keep our conversations clean. I also like the file sharing function, it is easy and fast to send media material to people to help in promoting them. It is smooth on both desktop and mobile, which is essential when I'm out meeting clients but want to keep up with the team discussions. > > **Cons**: Although Telegram is useful for messaging, it doesn't have task managing features that can aid with follow-ups or project deadlines. From time to time, it will have problems where notifications do not show up instantly, particularly during busy sales. More options to organise chats than just folders would be great as it would match up better with how we work. > > It is effective for team communication, particularly when it comes to real-time updates, file sharing and ideas. It is light, has a quick turnaround, and is perfect for everyday management of sales and station promotion. With that being said, more tools that allow you to add more tools for task tracking or reminders would make it useful for people who like to have several campaigns at once. ----- Page: 1 / 259\ Next: [Next page](https://www.getapp.za.com/software/114023/telegram?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/114023/telegram) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data