SocialClimb
About SocialClimb
SocialClimb helps medical practices grow and remain independent by attracting patients through improved reputations, increased visibility in search results, and targeted ads. Their platform integrates with medical practice PM/EHR system to work within the security of their safety wall.
These deep integrations allow medical professionals to automatically deliver review requests to their patients. Customers can easily respond to review requests, and SocialClimb customers typically experience a 1.3 star rating increase as they bring in more reviews. Their platform allows healthcare organizations to control their reputation, optimize their Google Business Profiles, respond to reviews, receive notification when they receive a negative review, and set up weekly and monthly reports to track their progress.
In addition to bringing in more patients through reputation management, the SocialClimb platform can send targeted ads powered by predictive analytics. Their playbooks make it easy to set up ads packed with proven keywords that get results. Sending ads allows medical practices and other healthcare organizations to control their story more fully as patients and prospective patients see only what they want them to see. Ads also help build brands, providing more online visibility to those in need of healthcare.
SocialClimb can show healthcare businesses which sources—paid or organic—drive calls, and which of those calls lead to appointments and new patients. This information helps healthcare marketers see their patient acquisition cost and know how to prioritize their marketing spend. This is done using call trackers to show which patients were attracted by specific campaigns, allowing healthcare organizations to make data-driven marketing decisions. SocialClimb's call trackers can be used on Google Business Profiles, ads, websites, and every other marketing campaign a healthcare organization is running.
SocialClimb customers see results backed by hard data—like patient acquisition cost and ROI—so they can prove the value of every marketing dollar spent. Their marketing reports show how a client's marketing tactics have a direct, positive impact on the bottom line. With SocialClimb, medical practices and hospital service lines can prioritize their marketing with data-backed precision and focus on what they do best—helping patients.
Key benefits of SocialClimb
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Reviews
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- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Social Climb has been a great asset to our practice
Reviewed on 2022/09/19
Great customer support and easy to use!
Great customer support and easy to use!
Pros
Social Climb is easy to use and manage for our administration team. Our physicians love that the reviews and feedback has helped with our SEO and practice growth.
Cons
No major dislikes. Always love to see more features added!
Alternatives Considered
rater8Reasons for Switching to SocialClimb
OrthoForum recommended, cost and ease of implementation and integrationResponse from SocialClimb
Thank you for your review! We are so glad your experience has been great!
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
So happy I used them twice!
Reviewed on 2024/04/29
I used social Climb at my last practice. I was on the implementation team and loved working with...
I used social Climb at my last practice. I was on the implementation team and loved working with [sensitive content hidden]. Imagine my surprise when I switched healthcare systems and found that my new company also uses SocialClimb. I love the intuitiveness of the product. I like that everything is in once place. I find some module tricky to use but with the help of my manager, I'm always able to get what I need.
Pros
I love the ease of sending review requests, both automated and manual. I like that the reviews are all visible in once place and the reporting is easy for the physicians and ACPs to understand.
Cons
I find the process of adding providers a little tricky
Alternatives Considered
rater8Reasons for Switching to SocialClimb
Ease of use, responsiveness of the team when we have questions, and reporting.Response from SocialClimb
Thank you for your review, Lori! We're so grateful for the opportunity to work with you again, and glad to hear that SocialClimb is supporting your needs. As we work to enhance our platform, feedback like yours is incredibly valuable. Thank you for your support and for being part of our community!
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Reputation Management!
Reviewed on 2022/09/07
Pros
Easy user features, great customer service
Cons
Inserting new patients could be difficult. There weren't' easy input options.
Response from SocialClimb
Thank you for your review! We are so glad you have enjoyed our features and customer service! Please reach out to us to discuss any issues you may have, including problems with patient input.
- Industry: Health, Wellness & Fitness
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SocialClimb, Perfect Match of Technology and Healthcare
Reviewed on 2024/04/29
From the beginning I felt like I had a partner who was equally invested in my goals. They have...
From the beginning I felt like I had a partner who was equally invested in my goals. They have followed through on everything they promised and are always open to listening to new ideas from a marketer using the product. The software is exactly what I was looking for and then some. I cant' wait to see what new features they come up with next.
Pros
While there are a number of things I like about SocialClimb, my favorite probably is the fact that in I can track patients and revenue generation in one platform that is 100% HIPPA compliant.
Cons
Truthfully, the process has been so smooth and well supported by the SocialClimb team. I suppose the thing I like the least is the credit tiers for the predictive analysis part. I wish it was easier to add credits and in amounts that better accommodated our needs.
Alternatives Considered
RepuGenReasons for Switching to SocialClimb
One, the sales team appealed to my needs and listened to what I had to say. I talked with someone knowledgeable about the product and SocialClimb had more to offer (additional services) outside of just reputation management.Response from SocialClimb
Hi Jessica, thank you for taking the time to leave us such a kind and thoughtful review! We're so happy to hear that you've had a positive experience with SocialClimb, and your feedback is appreciated as we work to enhance our platform. We look forward to continually serving you as you achieve your marketing goals. Thank you for being part of the SocialClimb community!
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect Tool for managing Digital Marketing & Reputation Management
Reviewed on 2024/04/28
Pros
Social Climb's team has been very personable and easy to work with from the beginning. The initial set up was a breeze and making changes and adjustments along the way has been simple with the help of our account manager. We have recently implemented more features available within the platform and look forward to using the data produced by Social Climb to better monitor our marketing efforts.
Cons
I came into the process after the decision had been made to purchase the services. So I did not have an opportunity to see all the different aspects available to us. But this was an internal issue, not a complaint with Social Climb. I have no complaints with the Social Climb team.
Response from SocialClimb
Thank you so much for your kind review, Molly! We're honored to support your digital marketing efforts, and grateful to hear that you've had a positive experience. We look forward to continually cheering you on! Thank you for being part of our community.
SocialClimb FAQs
Below are some frequently asked questions for SocialClimb.Q. What type of pricing plans does SocialClimb offer?
SocialClimb offers the following pricing plans:
- Starting from: US$400.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Contact SocialClimb for pricing information.
Q. Who are the typical users of SocialClimb?
SocialClimb has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does SocialClimb support?
SocialClimb supports the following languages:
English
Q. Does SocialClimb support mobile devices?
SocialClimb supports the following devices:
Q. What other apps does SocialClimb integrate with?
SocialClimb integrates with the following applications:
Meta for Business
Q. What level of support does SocialClimb offer?
SocialClimb offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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