--- description: Learn how Spektrix can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Spektrix Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Ticketing Systems](/directory/86/ticketing/software) > [Spektrix](/software/114063/spektrix) # Spektrix Canonical: https://www.getapp.za.com/software/114063/spektrix Page: 1 / 3\ Next: [Next page](https://www.getapp.za.com/software/114063/spektrix?page=2) > Spektrix is a box office and theatre ticketing software solution designed for arts, cultural, and live entertainment organizations. The platform offers a CRM system that integrates ticketing, marketing, and fundraising capabilities to help organizations build deeper connections with their audiences. > > Verdict: Rated **4.5/5** by 37 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Spektrix Allow customers to buy tickets online or at any box office point of sale, and configure commissions or fees if desired. Deposits can also be requested alongside ticket reservations and recurring payments can be set up. Create and distribute email marketing campaigns and segment audiences to send targeted content to specific demographics. Track campaign progress with reports on conversions, opens and clicks. Configure automated pre- and post-event emails to remind attendees of the details beforehand, and request feedback afterwards. Emails can be customized from pre-existing templates. Log upcoming relationship management tasks and assign them to team members for completion. Users are each able to view and prioritize their assigned tasks and log progress and budget as they are carried out. Benefit from barcode scanning in order to scan tickets upon entry to any event. When tickets are scanned the attendance status for that customer automatically updates within the Spektrix system, as well as overall attendance numbers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 37 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Spektrix - **Location**: New York, US - **Founded**: 2007 ## Commercial Context - **Pricing Details**: Spektrix is paid for via a single service charge which scales to the size of the organization and is calculated based on revenue, excluding donations, and billed monthly. Contact Spektrix to request more information on pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Canada, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Tracking - Ad hoc Reporting - Attendance Management - Barcode/Ticket Scanning - CRM - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Segmentation - Contact Database - Contact Management - Contribution Tracking - Credit Card Processing - Customer Data Management - Customer Database - Customizable Branding - Customizable Fields - Customizable Forms ## Integrations (2 total) - Dotdigital - Zapier ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Ticketing Systems](https://www.getapp.za.com/directory/86/ticketing/software) ## Related Categories - [Ticketing Systems](https://www.getapp.za.com/directory/86/ticketing/software) - [Fundraising Software](https://www.getapp.za.com/directory/169/fundraising/software) - [Donation Management Software](https://www.getapp.za.com/directory/167/donation-management/software) - [Nonprofit CRM Software](https://www.getapp.za.com/directory/1517/nonprofit-crm/software) ## Alternatives 1. [Raklet](https://www.getapp.za.com/software/120335/raklet1) — 4.7/5 (92 reviews) 2. [Sumac](https://www.getapp.za.com/software/9440/sumac) — 4.4/5 (132 reviews) 3. [Bloomerang](https://www.getapp.za.com/software/103573/bloomerang) — 4.7/5 (1287 reviews) 4. [Greater Giving](https://www.getapp.za.com/software/120211/greater-giving-event-software) — 4.4/5 (97 reviews) 5. [DonorPerfect](https://www.getapp.za.com/software/91736/donorperfect-fundraising-software) — 4.5/5 (1385 reviews) ## Reviews ### "I LOVE SPEKTRIX" — 5.0/5 > **Alexander** | *05 October 2018* | Performing Arts | Recommendation rating: 10.0/10 > > **Pros**: How easy it is for new staff to pick it up and how quickly patrons can navigate the program. I also love the custom reports and the attentiveness of the support staff. > > **Cons**: I wish there was a way for patrons to move their tickets to different nights online without having to call the box office. Oh also I wish when looking at a patrons history that the orders tab had the names of the show and donation channel like the tickets and donation tabs do. Just looking at the order number is not particularly helpful to me (but maybe others love it?) > > It is the best ticket and fundraising system I have used, the functionality of program and the easy way it displays data is great. the flow to sell a ticket is simple and the reports are fantastic. ----- ### "Spektrix Review" — 5.0/5 > **Chris** | *10 November 2022* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: It's very intuitive and easy to learn. The system does not let you move to the next step in the process unless you've "checked all the boxes" > > **Cons**: Some reporting and functionality that I would expect with a ticketing software is not available (small amount) > > Great. THeir support is amazing ----- ### "Customer support not great" — 4.0/5 > **Charles** | *22 November 2022* | Performing Arts | Recommendation rating: 6.0/10 > > **Pros**: Ease of use for the ticket buying customer > > **Cons**: The help to create reports has been like pulling teeth > > Happy except customer support which has been very poor ----- ### "Great product overall, but wish offers were more user-friendly" — 4.0/5 > **Anthony** | *10 November 2022* | Music | Recommendation rating: 8.0/10 > > **Pros**: Spektrix overall is fairly easy to learn and use. Sales interface in particular is easy to learn. > > **Cons**: Building offers (discounts) in Spektrix can sometimes be difficult or even impossible. ----- ### "Spektrix revue" — 5.0/5 > **Griffen** | *28 September 2018* | Performing Arts | Recommendation rating: 8.0/10 > > **Pros**: Spektrix' customer service SLA and quality of hires in support are bar none. > > **Cons**: There are some missing functionalities that would elevate the status of Spektrix among commercial theater operators in North America such as Captcha, card specific pre-sales, event ticket limits by customer, etc. > > Overall, Spektrix was definitely the right choice for us as we were getting our business off the ground. I think we've had some growing pains as both companies have scaled quickly. Occasionally it seems as though they're a little behind their growth in terms of being fully staffed up, but overall we feel well taken care of. Our business is unique to them, but the things we need to have developed will also allow them to go after other businesses like ours. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.za.com/software/114063/spektrix?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/114063/spektrix) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data