About MobileWare Suite

MobileWare offers enterprise mobility management (EMM), telecom expense management (TEM), and mobile device management (MDM) solutions for enterprise level and mid-market companies. Voice, data and wireless assets can all be tracked in a single interface, giving users control over cost allocation, invoices, inventory, and more. Cost reporting in real time, by business unit, cost code, or user aims to prevent overspend, with leveraging of artificial intelligence (AI) for data analysis to predictively drive optimizations.

MobileWare’s cloud-based management interface enables the tracking and updating of devices, both those owned by the company and any ‘BYOD’ personal devices. Automatic alerts are generated instantly whenever a users exceeds a defined threshold, and incurred charges and device utilization can be tracked in real time. Invoices are electronically routed based on user-defined workflows, and billing can be automatically allocated across centers based on accounting hierarchies. To ensure contract compliance, more than 500 specific audit rules are applied to each invoice. MobileWare also offers integrations with a range of applications including Workday, SeviceNow, OneLogin, Okta, ADP, and more.

Key benefits of MobileWare Suite

  • Users can track charges instantly as they are incurred, and view utilization in real time, including who is using which devices, and how they are being used.

  • Invoices are electronically routed and allocated based on user-defined workflows, with real-time invoice processing updates and application of more than 500 specific audit rules to each invoice to ensure compliance.

  • All telecom assets and inventory can be managed through a single interface, and the procurement system offers an integrated approval engine and supports user, device, and plan profiles.

  • Users can create wireless use policies, manage policy distribution and acceptance, and receive automated alerts any time a policy is violated.

  • Device management and remote troubleshooting tools allow IT staff to remotely assist users, troubleshoot issues, and configure devices, with the ability to locate devices, remotely push device and application updates, and lock, wipe or disable functions without affecting personal data.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Images

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    MobileWare Suite screenshot: MobileWare Suite screenshot:

    Features

    Total features of MobileWare Suite: 41

    • Audit Management
    • Automatic User/Device Recognition
    • Billing for Data
    • Billing for Voice
    • CRM
    • Call Monitoring
    • Chargeback Tracking
    • Compliance Management
    • Content Management
    • Contract Negotiation
    • Customization
    • Data Management
    • Deployment Management
    • Discount Management
    • Endpoint Management
    • File Management
    • Fixed Line Compatibility
    • IRS Compliance
    • Internal Cost Allocation
    • Inventory Management
    • Invoice Processing
    • Lifecycle Management
    • Long Distance WiFi Support
    • Metered Billing
    • Mobile Line Compatibility
    • Move / Add / Change Options
    • Multiple Payment Options
    • Policy Management
    • Procurement Management
    • Promotions Management
    • Purchasing & Receiving
    • Remote Access/Control
    • Remote Monitoring & Management
    • SMS Messaging
    • Software Management
    • Split Billing
    • Supports WiFi Hotspots
    • Synchronization Scheduling
    • Trouble Ticketing
    • Usage Tracking/Analytics
    • Wireless Internet Access

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    Tangoe TEM

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    Reviews

    Overall rating

    5 /5
    (2)
    Value for Money
    5/5
    Features
    5/5
    Ease of Use
    5/5
    Customer Support
    5/5

    Already have MobileWare Suite?

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    Showing 5 reviews of 2
    Robert D.
    Overall rating
    • Industry: Construction
    • Company size: 1 001-5 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Exceptional solution and service

    Reviewed on 2018/09/27

    MobileWare has been fantastic to work with. Rather than requiring us to change our processes to...

    MobileWare has been fantastic to work with. Rather than requiring us to change our processes to fit their system, they have great flexibility and were able to fit our needs and processes. Their service and solution has become an instrumental part of our organization.

    Pros

    MobileWare helped our organization save over $1.5M in the first year on our Verizon account. The intuitive GUI makes understanding the financial and usage data very simple and straightforward. Our ability to submit and track tickets and requests in the platform adds tremendous efficiency for our team

    Cons

    There hasn't been an area that we have been dissatisfied with.

    Janet B.
    Overall rating
    • Industry: Telecommunications
    • Company size: 1 001-5 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Telecom Billing Coordinator

    Reviewed on 2018/10/09

    Very satisfied with MobileWare's service, cost savings, device inventory, and willingness to adapt...

    Very satisfied with MobileWare's service, cost savings, device inventory, and willingness to adapt to change.

    Pros

    Easy to use. Excellent customer service. Helps with controlling Cell Phone Costs. Better way to inventory devices.

    Cons

    Cost Center Coding. Very difficult with our company accounting codes.

    MobileWare Suite FAQs

    Below are some frequently asked questions for MobileWare Suite.

    MobileWare Suite offers the following pricing plans:

    • Starting from:
    • Free Trial: Available

    Contact MobileWare for pricing information.

    We do not have any information about MobileWare Suite features

    MobileWare Suite has the following typical customers:

    51-200, 201-500, 501-1 000, 1 001+

    MobileWare Suite supports the following languages:

    English

    MobileWare Suite supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    MobileWare Suite integrates with the following applications:

    ADP Workforce Now, Coupa Business Spend Management, Okta, OneLogin, ServiceNow

    MobileWare Suite offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for MobileWare Suite.