About Fienta

Fienta is an event ticketing and registration platform for all kinds of events, offering features for ticket sales, attendee registration, order management, mobile and PDF tickets, as well as real-time reporting on orders, sales, attendees and validations. Users can create a custom event page and set up ticket types, prices, quantities and more. Fienta's mobile app for iOS & Android enables users to scan and validate tickets at the door.

Fienta’s tools for ticket sales management enable users to sell various types of tickets and set different prices, as well as issue free or complimentary tickets via an optimized checkout page. An amount of available tickets can be set for both the entire event, as well as for certain ticket types. Users can also set specific sales times, such as for early bird tickets, and define discount pricing to be applied after entering a discount code. Features for attendee registration allow users to add custom questions to the checkout page, asking customers for their name, company or dietary preferences, and a list is automatically created for data processing or sharing.

Dedicated event pages can be customized by editing the color theme, adding a cover image and event description, and including a map with directions to the event location. Fienta’s mobile-friendly ticket buying process can be embedded into the organization’s website, which offers an optimal experience across all mobile devices. Tickets can be sold in various languages and distributed as mobile or PDF tickets, containing all important ticket information such as event title, venue, time, ticket type and QR code.

Fienta’s payment methods and billing are built-in, meaning there's no need for customers to sign up with external payment providers. Customers can pay using a credit card or bank link, or pay by invoice and manual bank transfer. A sales invoice is automatically sent to the customer on behalf of the organization, along with the tickets purchased. Ticket validation can be done at the door using Fienta's mobile app for Android and iOS, or by connecting a hardware scanner. Real-time reporting and analytics provide users with reports on all orders, sales, attendees and validations.

Key benefits of Fienta

  • Fienta helps event organizers to understand and engage customers, make improved marketing decisions and sell more tickets by owning and analyzing data.

  • Promote and share events and get a real-time overview of sales and channel performance figures, to analyze and optimize marketing accordingly.

  • Validate the tickets at the door using Fienta's mobile app for Android and iOS or connect a hardware scanner. Payouts to the organization's bank account are done on monthly basis.

  • Mobile friendly emails are sent to event attendees which include all important ticket information such as event title, time, venue, ticket type and QR code.

  • Credit card and regular invoice payment tools are built in, meaning there's no need for customers to sign up with external payment providers.

  • Devices

    Business size

    S M L

    Markets

    United Kingdom

    Supported Languages

    Dutch, English, Finnish, German, Italian, Russian, Spanish

    Images

    Get real-time reports on sales, orders, attendees and validations
    Set up ticket types, prices, quantities, dates, and discounts
    Create an event page and set a cover image, main color and event description, and add a map with directions
    Embed the ticket buying process into the organization's website
    Create various attendee registration forms
    View 6 more
    Fienta screenshot: Get real-time reports on sales, orders, attendees and validations Fienta screenshot: Set up ticket types, prices, quantities, dates, and discounts Fienta screenshot: Create an event page and set a cover image, main color and event description, and add a map with directions Fienta screenshot: Embed the ticket buying process into the organization's website Fienta screenshot: Create various attendee registration forms

    Features

    Total features of Fienta: 61

    • ACH Payment Processing
    • API
    • Alerts/Notifications
    • Attendance Management
    • Attendee Management
    • Attendee Tracking
    • Badge Management
    • Barcode / Ticket Scanning
    • Barcode Recognition
    • Barcoding/RFID
    • Calendar Management
    • Concessions Management
    • Confirmation/Reminders
    • Content Management
    • Credit Card Management
    • Credit Card Processing
    • Customer Data Management
    • Customizable Forms
    • Data Import/Export
    • Discount Management
    • Employee Management
    • Event Calendar
    • Event Registration
    • Event Scheduling
    • Event Ticketing
    • Group Registration
    • Invoice Management
    • Invoice Processing
    • Kiosk Ticketing
    • Marketing Automation
    • Mobile Access
    • Mobile Ticketing
    • Multi-Language
    • Online Payments
    • Online Registration
    • Online Ticketing
    • Onsite Registration
    • Onsite Ticketing
    • Order Management
    • Order Processing
    • PDF Conversion
    • Payment Processing
    • Point of Sale (POS)
    • Print-at-Home
    • Promotions Management
    • Real Time Analytics
    • Real Time Reporting
    • Refund Management
    • Registration Management
    • Reporting & Statistics
    • Reporting/Analytics
    • Reserved Seating
    • Sales Automation
    • Sales Reports
    • Sales Trend Analysis
    • Seating Map
    • Social Promotion
    • Status Tracking
    • Ticket Reservations
    • Website Integration
    • Website Management

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    Reviews

    Overall rating

    4,9 /5
    (44)
    Value for Money
    4,9/5
    Features
    4,6/5
    Ease of Use
    4,8/5
    Customer Support
    4,9/5

    Already have Fienta?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 44
    Ida J.
    Overall rating
    • Industry: Events Services
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Greatest ticketing platform

    Reviewed on 2019/01/07

    Fienta saved our event. We needed additional features to have attendees' registration and no other...

    Fienta saved our event. We needed additional features to have attendees' registration and no other ticketing platform supported us, but Fienta did everything to help us. They've added additional features, customised registration page, answered every question and took care of everything. You can really trust Fienta. We're using it for 2nd year and it's a completely flawless experience.

    Pros

    It's super easy to use, works perfectly, and the customer support is amazing. Price is really low for the great service you get.

    Cons

    There are some more features needed to be installed, however the improvement Fienta makes is amazing. You can see them growing and making their best to become better every year.

    Response from Fienta

    Dear Ida, thank you for being with us and for all the feature requests which has helped us to grow in right direction!

    Anni-brit R.
    Overall rating
    • Industry: Consumer Goods
    • Company size: 2-10 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Fienta event planning software

    Reviewed on 2019/07/30

    Awesome! Great and fast customer support!

    Awesome! Great and fast customer support!

    Pros

    I like that I can easily embed it into my own website and that there are so many payment options (including the ones relevant in my country, not just PayPal/credit card). The recurring events option is also such a timesaver!

    Cons

    The only thing I can think of is that sometimes I forget to save something after editing an event and then have to start all over again - I am used to having autosave :)

    Response from Fienta

    Hello Anni-Brit, thank you for the review!

    We are in process of making the Save button to stick on screen so you won't forget saving your changes. Please let us know if you have any other suggestions to make Fienta better for everyone.

    Jekabs D.
    Overall rating
    • Industry: Education Management
    • Company size: 2-10 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Improwise Feedback

    Reviewed on 2019/05/28

    Overall it's good to use Fienta for selling tickets to our workshops, as it helps keep all the...

    Overall it's good to use Fienta for selling tickets to our workshops, as it helps keep all the information digitally and makes it easier to track attendance.

    Pros

    I like the simplicity for administators and users.

    Cons

    The technical faults that occur frequently, as I keep receiving customer feedback that they weren't able to make a purchase, or the site was down, or other issues arise from time to time.

    Response from Fienta

    Dear Jekabs, thank you for leaving us feedback!

    Karolina M.
    Overall rating
    • Industry: Computer & Network Security
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great ticketing system

    Reviewed on 2020/12/16

    Great

    Great

    Pros

    Easy to use, allows free and priced tickets, allows a great variety of different tickets and sicounts, great customer service, good clear pricing, looks nice.

    Cons

    The emails sent from Fienta cannot be edited - it would be nice to add the editing options (adding links, bolding etc).

    Response from Fienta

    Dear Karolina,

    Thank you for the review! I'll make sure we will add HTML option for the emails within few weeks.

    Kind regards
    Rene from Fienta

    Gabija B.
    Overall rating
    • Industry: Events Services
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    LOGIN says a big thanks to Fienta

    Reviewed on 2020/09/30

    Pros

    It is a third year then we work with Fienta and each year this platform becomes better and easier to use. As always customer service was perfect and Fienta's team solved all our ideas and needs so the buyers was happy about the whole buying process.

    Thank you very much!

    Cons

    Due to pandemic situation we had a lot of changes, so we noticed some points which could be helpful, for example to find ticket order with only ticket QR code.

    Response from Fienta

    Hi Gabija,

    Thank you the review!

    Rene from Fienta

    Showing 5 reviews of 44 Read all reviews

    Fienta FAQs

    Below are some frequently asked questions for Fienta.

    Fienta offers the following pricing plans:

    • Starting from:
    • Pricing model: Free, Subscription
    • Free Trial: Available

    Fienta is free to use for free events. Issuing complimentary tickets to partners and friends in context of paid events is also free. Fienta's fee for paid events is 3.5% of ticket sales, this includes all bank fees. Min 0.4 euros per order, plus VAT 20% where applicable.

    We do not have any information about Fienta features

    Fienta has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Fienta supports the following languages:

    Dutch, English, Finnish, German, Italian, Russian, Spanish

    Fienta supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Fienta integrates with the following applications:

    Facebook, Google Analytics, Google Sheets, Integromat, Zoom Meetings & Chat

    Fienta offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for Fienta.