ReclaimHub

Web-based lost property software with customer self-service

About ReclaimHub

ReclaimHub is a cloud-based lost property software solution that allows businesses to manage an unlimited number of lost and found items. An online dashboard control panel is accessible across every web-enabled device, while self-service functionality is also made public via an embedded widget. This allows customers to report lost property through an existing website, with staff able to log reports manually if reported in person, over phone or email etc. Lost item details can also include uploaded images, alongside customizable categories for logging unique descriptions. These records can be queried quickly with item search functionality, before intelligent auto-matching capabilities place found items with their most likely owners.

Instant notifications then automatically inform the prospective owner, instructing them directly that their lost item is found and available for collection. Conversely, in the even of an item being held beyond a defined period, ReclaimHub will generate a disposal report to let lost property managers identify which items can be donated, recycled or discarded. Integrated reporting tools can be used to generate summary reports analyzing most aspects of lost and found data, updating managers on which locations or events produce the most lost items, which items are unclaimed, due to be disposed of, or the percentage of items that have already been successfully returned to matched owners.

Key benefits of ReclaimHub

  • ReclaimHub is a cloud-based lost property management solution for organizations wishing to provide lost and found logging, matching and item return services to their customers or facility visitors.
  • Operating responsively on all web-enabled devices, the centralized ReclaimHub control panel can be accessed remotely and between sites, syncing data and features across computers, tablets and mobiles.
  • A self-service widget can be embedded into an existing website, allowing customers to directly report the details of lost items into the system, while lost item reports can also be manually logged by staff via the control panel.
  • Auto-matching functionality places lost items with respective owners, before instant notifications inform them that their property has been recovered and made available for collection.
  • Built-in reporting capabilities produce data visualizations and charts across lost and found data, informing users on trending around popular locations or events for producing the most lost items, those items due for disposal, plus the percentage results of items returned etc.
  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Images

    ReclaimHub is a cloud-based lost property management solution that helps organizations return lost items to their respective owners
    The ReclaimHub web-based control panel is accessible across all web-enabled devices and within any browser
    A self-service widget can be embedded into an existing website, allowing customers to report items as missing
    Integrated reporting capabilities provide feedback on lost and found data such as which locations or events produce the most lost items, which items are due for disposal, plus percentages of lost items successfully returned to owners
    Instant notifications confirm that a match has been made, telling the owner that their lost item is available for collection
    ReclaimHub makes it possible to match items with their respective owners while notifying them that their lost item has been found
    The ReclaimHub user dashboard displays summaries of lost and found statistics such as items reported lost, items found, items matched, successfully returned, disposed and donated etc
    Search and filter lost items by item category, location found and lost/found date
    An example disposal report found under the Reports tab of the ReclaimHub control panel, showing all of the found items on the system
    Define locations, customize categories, manage user access and more, from the Settings area of ReclaimHub
    View 11 more
    ReclaimHub screenshot: ReclaimHub is a cloud-based lost property management solution that helps organizations return lost items to their respective owners ReclaimHub screenshot: The ReclaimHub web-based control panel is accessible across all web-enabled devices and within any browser ReclaimHub screenshot: A self-service widget can be embedded into an existing website, allowing customers to report items as missing ReclaimHub screenshot: Integrated reporting capabilities provide feedback on lost and found data such as which locations or events produce the most lost items, which items are due for disposal, plus percentages of lost items successfully returned to owners ReclaimHub screenshot: Instant notifications confirm that a match has been made, telling the owner that their lost item is available for collection ReclaimHub screenshot: ReclaimHub makes it possible to match items with their respective owners while notifying them that their lost item has been found ReclaimHub screenshot: The ReclaimHub user dashboard displays summaries of lost and found statistics such as items reported lost, items found, items matched, successfully returned, disposed and donated etc ReclaimHub screenshot: Search and filter lost items by item category, location found and lost/found date ReclaimHub screenshot: An example disposal report found under the Reports tab of the ReclaimHub control panel, showing all of the found items on the system ReclaimHub screenshot: Define locations, customize categories, manage user access and more, from the Settings area of ReclaimHub

    Features

    Total features of ReclaimHub: 24

    • API
    • Access Control
    • Activity Dashboard
    • Auto-Matching
    • Automatic Notifications
    • Catalog Management
    • Charting
    • Custom Fields
    • Customizable Categories
    • Data Filtering
    • Data Import/Export
    • Data Visualization
    • Email Notifications
    • Filtered Views
    • Inventory Tracking
    • Multiple User Accounts
    • Records Management
    • Reporting & Statistics
    • Returns Management
    • Search Functionality
    • User Photos
    • Visual Analytics
    • Website Integration
    • Widgets

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    Reviews

    Overall rating

    4 /5
    (2)
    Value for Money
    5/5
    Features
    4,5/5
    Ease of Use
    5/5
    Customer Support
    3/5

    Already have ReclaimHub?

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    Write a Review!
    Showing 5 reviews of 2
    Doug B.
    Overall rating
    • Industry: Retail
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Streamlined Lost and Found

    Reviewed on 2018/08/07

    Reclaimhub has been a great improvement for our lost and found system. Before we were using...

    Reclaimhub has been a great improvement for our lost and found system. Before we were using spreadsheets to track our items. Reclaimhub is quick and efficient, allowing our lost and found system to be managed easier.

    Pros

    Reclaimhub is easy to use and navigate
    The ability to set a expiry date for items helps keep our system organized without having items longer than we need.
    The support and communication with Reclaimhub has been great

    Cons

    The software could use more features like being able to print a lost and found tag to accompany the item. It would be nice to be able to archive or delete locations that are no longer valid.

    Xavier A.
    Overall rating
    • Industry: Security & Investigations
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    ReclaimHub Review

    Reviewed on 2018/08/07

    Pros

    Helps with keeping track of a large quantity of items. Also we love the ability to add pictures, it helps us recognize items faster.

    Cons

    When editing items the page doesn't refresh itself well. Ex, when arching an item it doesn't show that the item has been archived right away and will still appear.

    ReclaimHub FAQs

    Below are some frequently asked questions for ReclaimHub.

    ReclaimHub offers the following pricing plans:

    • Starting from: US$18,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Free 30-day trial, then: Standard Price = $18 per month (billed monthly) or $180 per year. Additional Users = $5 per month (billed annually) or $50 per year.

    ReclaimHub offers the following features:

    • API
    • Activity dashboard
    • Auto-matching
    • Automatic matching
    • Cataloging
    • Category management
    • Collaborative inventory control
    • Cross-database search
    • Custom fields
    • Customizable item categories
    • Data filtering
    • Data visualization
    • Email notifications
    • Filtered views
    • Full logging
    • Inventory tracking
    • Multiple user accounts
    • Photo gallery
    • Records management
    • Reporting & statistics
    • Returns management
    • Search functionality
    • Tracking features
    • Unclaimed items management
    • Visual analytics
    • Website integration
    • Widgets

    ReclaimHub has the following typical customers:

    Small Business, Public Administrations, Mid Size Business

    ReclaimHub supports the following languages:

    English

    We do not have any information about what devices ReclaimHub supports

    We do not have any information about what integrations ReclaimHub has

    ReclaimHub offers the following support options:

    Online Support

    Related categories

    See all software categories found for ReclaimHub.