EROAD Overview
What is EROAD?
EROAD is a cloud-based fleet management platform which offers an electronic logging device (ELD), tax compliance management, fleet tracking, and safety compliance management. Designed to help businesses in the transportation industry to manage and track their fleet while maintaining electronic compliance, EROAD includes tools for automatic data capture, sending real-time notifications, and reporting for tax and audit purposes. The EROAD software integrates with a proprietary, rugged EROAD ELD touchscreen device for recording data in-vehicle.
The EROAD electronic logging device (ELD) hardware can be installed into fleet vehicles and synchronizes with the engine to record hours of service, track mileage, log violations, and more, and all data captured is automatically recorded in the EROAD cloud-based platform. Drivers can also use the touchscreen ELD device which is synced with the EROAD software in order to access the web-based portal and view their individual metrics. The ELD and Tax Compliance module also offers tools for managing electronic taxes through recordkeeping and reporting, carrying out IFTA (international fuel tax agreement) returns, managing electronic Oregon weight-mile tax (WMT) and Oregon road use assessment fee (RUAD) taxes, as well as recordkeeping for electronic IRPs.
EROAD facilitates vehicle and driver behavior tracking within the fleet management module, which also offers features including daily fleet activity reporting, satellite map tracking, geofencing, fuel tracking and management, fleet optimization reporting, vehicle maintenance tracking, communication, and more. EROAD aims to help businesses reduce their operational costs by allowing managers to track fuel consumption, set up geofences, view reports on driver idleness, and investigate individual trips to see where wastage is occurring. The Safety Compliance module also monitors driver performance to indicate speeding, and provide insight into driver safety. Driver-specific feedback can be routed to managers to highlight areas for improvement in regards to safety factors such as speeding, engine idling, harsh breaking, traffic light breaches, and more.
EROAD Overview
Pricing
Pricing options
Contact EROAD for pricing information.
EROAD Features
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EROAD Reviews
EROAD Reviews
Only product to consider
Overall experience was great. I really enjoyed working with the sales team, and Soona their consultant.
The best there is, the best there was, and the best there ever will be.
I've watched many fleets struggle with ELD implementation. EROAD was smooth and easy. I can teach a driver the ELD functionality in 5-10 minutes.
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Only product to consider
Pros
As an experienced business systems analyst I put several ELD products under the microscope to not only address our compliance needs but also business challenges. The ELD mandate was a nightmare for our company because we are not truckers. We drill water wells and operate 24/7. Their consultation and Customer Service was top notch. In a sea of fly-by-night companies attempting to capitalize on this new government regulation, E-Road stands out because of their many years of experience with fleet tracking in management software.
Cons
Needs a non-regulated driving mode added
Response from EROAD
We're happy our fleet management solution helped you meet your business objectives and banished the HOS compliance nightmares. We enjoy working with you, too, Nicklos! - Your EROAD Team
Unparalleled in all ways!
Pros
I in house Demo’ed 13 companies when going on our search for a new ELD system. From the largest companies to the earliest start ups. Everyone got a fair shake. I used each companies software and telemetry systems and began a 3 month research project. Long story short it literally only came down to Eroads. The user interface was simplistic with the most applicability. The software was beyond anything any other company provided. Turning my IFTA nightmare into an IFTA dream now a days. The self generated reports have moved our company leaps and bounds with versatile fuel management reporti Nd, geofencing, Driver Safety, etc and that’s only three of the over 20 reports available. They even custom designed a software package for our light duty trucks and assets like skid steers and heavy equipment trailers and generators. I’ve met personally with their Director of Compliance, Soona Lee. Software designers from New Zealand. Sales associates. Customer Success representatives. They go all out even for the smaller accounts. As I said before..... they are unparalleled.
Cons
The only thing I could possible say I like the least is that a lot of the reporting factors are in 24 hour clocks versus the standard 12 hour clock we are used to. Lol. Very simple to overcome however.
Response from EROAD
Wow, thanks for the great review, Aaron! We're delighted that you're so happy with your EROAD solution. - Your EROAD Team
suitable, not spectactular
Pros
when we first chose EROAD, they were great! very supportive in getting things up and running. training videos and phone support were very helpful and my questions were always answered. the devices for the large trucks plug straight into the ECM which is super nice. however it wasn't explicitly stated that smaller trucks like f350 or dodge 5500 required a 3wire hardwire... im not an electrician, and there was no training video offered for customers to self install.
Cons
the worst part, 1.5 years into the service, the customer service has plummeted. I have a sales guy, a Bluetooth tech guy, a depo admin training guy, and a "customer success manager" which is useless, because all he does is "forward to the proper channels" - I could have saved an email and emailed the department or person I needed directly... but they want it to go through him first - complete waste of time. next, our devices have been failing left and right. weve had numerous problems with the OBDII Bluetooth connection devices in the smaller trucks.... now all of a sudden a lot of our other larger vehicles are not catching a signal or updating appropriately. trying to get any of this resolved is an act of congress
Response from EROAD
We're sad to hear your experience hasn't been spectacular, Alisha. EROAD Customer Success has reached out to you to make sure any issues you encounter are resolved fast. We're here to help. - Your EROAD Team
The best there is, the best there was, and the best there ever will be.
I've watched many fleets struggle with ELD implementation. EROAD was smooth and easy. I can teach a driver the ELD functionality in 5-10 minutes.
Pros
I will keep this short and simple. EROAD is by far the best ELD/Tax/GPS fleet management solution out there. I trialed the top 12 providers over a period of 6 months. Not a single product was nearly as simple, efficient, and reliable as EROADs.
Save yourself the headache. Go EROAD.
Cons
There is nothing I dislike about EROAD's product or EROAD's team.
Response from EROAD
Thanks for the awesome review, Adam. It made our day! - Your EROAD Team
EROAD...
Pros
I love the support that comes with this software. All questions are answered in a VERY timely manner. The information provided is immense and able to be customized to fit specific business needs.
Cons
The cost can become overwhelming; however, when time savings and sheer volume of information provided is a factor cost becomes well worth the price.
Response from EROAD
Thanks for spreading the word about the ROI EROAD provides, Vivian!. - Your EROAD Team
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EROAD Pricing
EROAD Pricing
Contact EROAD for pricing information.
Contact EROAD for pricing information.
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EROAD Features
EROAD Features
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Categories
Additional information for EROAD
Additional information for EROAD
Key features of EROAD
- Activity dashboard
- Compliance management
- Driver management
- E-logs/Hours of Service
- Fuel cost management
- Fuel management
- Geolocation
- IFTA reporting
- Location tracking
- Maintenance management
- Mileage tracking
- Project time tracking
- Real time monitoring
- Risk alerts
- Safety management
- Trip logs
- Vehicle speed tracking
- Vehicle tracking
Benefits
EROAD FAQs
EROAD FAQs
Below are some frequently asked questions for EROAD.
Q. What type of pricing plans does EROAD offer?
EROAD offers the following pricing plans:
Starting from: US$35,00/month
Pricing model: Subscription
Free Trial: Available
Contact EROAD for pricing information.
Q. What are the main features of EROAD?
EROAD offers the following features:
- Activity dashboard
- Compliance management
- Driver management
- E-logs/Hours of Service
- Fuel cost management
- Fuel management
- Geolocation
- IFTA reporting
- Location tracking
- Maintenance management
- Mileage tracking
- Project time tracking
- Real time monitoring
- Risk alerts
- Safety management
- Trip logs
- Vehicle speed tracking
- Vehicle tracking
Q. Who are the typical users of EROAD?
EROAD has the following typical customers:
Small Business, Large Enterprises, Mid Size Business
Q. What languages does EROAD support?
EROAD supports the following languages:
English
Q. What type of pricing plans does EROAD offer?
EROAD has the following pricing plans:
Subscription
Q. Does EROAD support mobile devices?
EROAD supports the following devices:
Android, iPhone, iPad
Q. What other apps does EROAD integrate with?
EROAD integrates with the following applications:
MCS-rm
Q. What level of support does EROAD offer?
EROAD offers the following support options:
Phone Support, Online Support, Knowledge Base, FAQs, Video Tutorials
Overall experience was great. I really enjoyed working with the sales team, and Soona their consultant.