PolicyHub

4.4 (5)
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Policy and procedure management software.

About PolicyHub

PolicyHub is a cloud-based policy and procedure management solution which helps SMBs streamline policy and procedure creation, approval, and communication processes, plus distribution, knowledge assessments and reporting with tools such as audit trail, a centralized policy library, version control, Microsoft Office integration, and more. Point-and-click configurability ensures PolicyHub is simple to use for admins, requiring no scripting or coding knowledge.

PolicyHub is designed to offer a simple policy and procedure management solution. When a new or revised policy is published, employees receive an email with a link to access all the documents they need to read and acknowledge the policy. Once an employee confirms the document as read, it moves automatically to the central PolicyHub documents library, where the newest version of the document can be accessed at any time. Full text search functionality helps users find any required policy documents quickly and easily.

PolicyHub allows users to add a compliance declaration for important documents or insert a test to assess employees' level of knowledge and understanding of critical policies. Users can store reference material in the PolicyHub library for quick and central access. PolicyHub logs all user actions to support a complete audit trail and reporting capabilities, allowing users to see who has or hasn’t accessed and actioned policies and related tests. Users can set up automated reports to deliver regular, real-time updates or generate reports as and when needed. PolicyHub integrates with Microsoft Office, Active Directory and a range of eLearning platforms to enhance the policy and procedure workflow. PolicyHub can support any language, making it a global solution.


Key benefits of PolicyHub

  • Point-and-click configurability and intuitive menus ensure PolicyHub is simple and easy for admins to use, requiring no scripting or coding knowledge.

  • Integration with Active Directory helps users target and send the right policy to the right person, so employees only receive information relevant to them and their role.

  • PolicyHub serves to streamline the policy and procedure workflow as new policies typically go through a review process for comment and approval online.

  • Integration with Microsoft Office is designed to simplify the creation of new policy documents and the import of existing documents.

  • PolicyHub logs all user actions and archives policy changes and drafts automatically, giving users a full audit trail and supporting reporting capabilities.

  • Images

    PolicyHub Software - Microsoft Office integration allows users to import existing policy documents from Microsoft Word
    PolicyHub Software - Employees receive an email with a link to their PolicyHub inbox to access, read and acknowledge any new or revised policies
    PolicyHub Software - After reviewing the policy, employees can confirm the document as read
    PolicyHub Software - Once the employee confirms the document as read it automatically moves to the PolicyHub documents library, where only the latest version can be accessed 24/7
    PolicyHub Software - Users can include a test to assess the employee's level of knowledge and understanding of critical policies
    PolicyHub Software - Users can set up automated reports to deliver regular, real-time insight, or generate reports as and when needed
    View 7 more
    PolicyHub video
    PolicyHub Software - Microsoft Office integration allows users to import existing policy documents from Microsoft Word
    PolicyHub Software - Employees receive an email with a link to their PolicyHub inbox to access, read and acknowledge any new or revised policies
    PolicyHub Software - After reviewing the policy, employees can confirm the document as read
    PolicyHub Software - Once the employee confirms the document as read it automatically moves to the PolicyHub documents library, where only the latest version can be accessed 24/7
    PolicyHub Software - Users can include a test to assess the employee's level of knowledge and understanding of critical policies
    PolicyHub Software - Users can set up automated reports to deliver regular, real-time insight, or generate reports as and when needed

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    Reviews

    Overall rating

    4.4 /5
    (5)
    Value for Money
    4.3/5
    Features
    4/5
    Ease of Use
    4.2/5
    Customer Support
    4.4/5

    Already have PolicyHub?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 5
    Verified Reviewer
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 10,000+ Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Superior Product & Tool

    Reviewed on 2023/12/21

    Positive - superior product for policy management. Outshines competition in ease of use.

    Positive - superior product for policy management. Outshines competition in ease of use.

    Pros

    Workflow Management & Customization of fields and tabs

    Cons

    Segmentation of files and folder visibility reliant on ability to publish to specific groups.

    Sharon
    Overall rating
    • Industry: Insurance
    • Company size: 501–1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Invaluable central library

    Reviewed on 2024/03/27

    Pros

    The ease of use from filing, locating and viewing documents, to managing document reviews and the option of using hyperlinks internally.

    Cons

    For the purposes we use PolicyHub, there are no cons of note to make comment on.

    Catherine
    Overall rating
    • Industry: Financial Services
    • Company size: 51–200 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Review of PolicyHub

    Reviewed on 2019/09/10

    Pros

    Being able to access proof that staff have read policies/passed tests for compliance.

    Cons

    Issuing policies/tests to staff is quite long winded.

    Adding a policy/test is not always straight forward.

    It can be quite awkward changing a question on a questionnaire.

    Tonia
    Overall rating
    • Industry: Financial Services
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Governance Made Easy

    Reviewed on 2019/09/06

    We are very happy with the software and have had it in place for a number of years. It can be...

    We are very happy with the software and have had it in place for a number of years. It can be configured to suit your business and with cross departmental dedication to orginal set up and training it can be a real asset to the governance and corporate administration generally. It is good value for money and easy to use.

    Pros

    The software allows us to maintain an up to date governance library and central repository which is available to our Non-Executive Directors, Staff, our outsourced Internal auditors and external auditors. It is very easy to use once set up and, if used across the whole business, can be very easily configured to control viewing rights. The key word search facility saves time and effort in locating documentation and Board/Committee decisions. Our frontline staff use the system on a day to day basis to obtain standard documentation which is kept up to date by Policyhub administrators. Any queries have been quickly attended to via the helpline.

    Cons

    There is nothing that I do not like about this software.

    Ravi
    Overall rating
    • Industry: Financial Services
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Compliance Review

    Reviewed on 2019/09/11

    Pros

    Ease of use and functionality - does what we expect it to do

    Cons

    Some fields on the older version of PH are not editable.

    PolicyHub FAQs

    Below are some frequently asked questions for PolicyHub.

    PolicyHub offers the following pricing plans:

    • Starting from: US$15,000.00/year
    • Pricing model: Subscription
    • Free Trial: Not Available

    Contact Mitratech directly for information on PolicyHub's pricing.

    PolicyHub has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    PolicyHub supports the following languages:

    English, French, German, Spanish

    PolicyHub supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    PolicyHub integrates with the following applications:

    Microsoft 365

    PolicyHub offers the following support options:

    Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep)

    Related categories

    See all software categories found for PolicyHub.