About TeleCapture

TeleCapture is a phone call tracking and recording solution for businesses, with free local and toll-free numbers for measuring marketing effectiveness and optimizing conversion rates. With TeleCapture, users can instantly access reports and dashboards to gather insight into how marketing campaigns are performing. The cloud-based app offers tools for call tracking, real-time reporting, data exporting, spam filtering, caller ID tracking, touch tone capture, call recording, and more.

With TeleCapture, businesses of all sizes can measure the effectiveness of their marketing campaigns with unique local or toll-free call tracking numbers and real-time reporting. Users can set up a toll-free number for tracking calls across the United States, or select a local number to measure success across a certain region or state. Once selected, TeleCapture tracking numbers can be setup in minutes and calls can be forwarded to the business number for data analysis. The spam call filter automatically filters out marketing companies and spam callers by tracking and blocking them as they come in.

Real-time reports can be generated based on call tracking data, in order to give businesses an overview of how effective their marketing campaigns are, how many conversions they have won, how engaged callers are, and more. The analytics dashboard allows users drill down on metrics including calls by day of the week, calls by hour, duration of calls, number of missed calls, and more, and call logs can be viewed to track each individual call, including data on location, number, time, action taken, and more. Calls can be recorded for training purposes, and recordings can be accessed within the call log alongside data on the call outcome in order to identify areas for improvement.

Pricing starting from:

US$5,99/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of TeleCapture

  • Choose from TeleCapture’s supply of toll-free and local numbers in order to track calls across the entire United States or within specific local areas or states.

  • Generate and view real-time reports on metrics such as number of calls per day, number of calls per hour, calls by location, missed calls, sales conversions, and more, in order to assess campaign effectiveness.

  • Avoid unnecessary marketing or fake calls using the TeleCapture spam call filter which ensures that any spam calls are blocked before they are put through to tracking numbers.

  • Record calls in order to listen back and review agent performance. Call recordings are stored within the system alongside call action data in order to aid with training.

  • Analyze the path that customers took during the call process and track the name and address of callers to use within reports and analysis.

  • Devices

    Business size

    S M L

    Markets

    Canada, United States

    Supported Languages

    English

    Pricing starting from:

    US$5,99/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    TeleCapture Software - The reporting dashboard provides the most important metrics at-a-glance
    TeleCapture Software - View call logs which includes data on the caller number, address, caller ID, action taken, and more
    TeleCapture Software - View reports on metrics including calls by day, calls by hour, calls by number, and more
    View 3 more
    TeleCapture Software - The reporting dashboard provides the most important metrics at-a-glance TeleCapture Software - View call logs which includes data on the caller number, address, caller ID, action taken, and more TeleCapture Software - View reports on metrics including calls by day, calls by hour, calls by number, and more

    Features

    Total features of TeleCapture: 16

    • Activity Tracking
    • Call Recording
    • Call Routing
    • Call Tracking
    • Call Tracking Metrics
    • Caller ID
    • Contact Database
    • Contact Management
    • Conversion Rate Optimization
    • Data Import/Export
    • Performance Metrics
    • Real Time Analytics
    • Real Time Data
    • Real Time Monitoring
    • Real Time Reporting
    • Recording

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    Reviews

    Overall rating

    4,8 /5
    (6)
    Value for Money
    4,8/5
    Features
    4,7/5
    Ease of Use
    4,7/5
    Customer Support
    5/5

    Already have TeleCapture?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 6
    Kenneth M.
    Overall rating
    • Industry: Law Practice
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Excellent Value, Easy to Use

    Reviewed on 2018/11/16

    Excellent, highly recommended.

    Excellent, highly recommended.

    Pros

    Very easy no-brainer set up and allows you to track what you are getting for your ad spend using these as tracking numbers.

    Cons

    No real negatives, you do have to pay by the minute but it is a pretty reasonable rate.

    Response from TeleCapture

    Hi Kenneth! Thank you for using TeleCapture. We just started offering free minutes with our Premium and Ultimate numbers. Premium numbers now get 600 free minutes per month, and Ultimate numbers get 1,000.

    Ross W.
    Overall rating
    • Industry: Financial Services
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    A life saver

    Reviewed on 2018/11/20

    Easy configuration to set up recording verification calls to augment to written agreements. I was...

    Easy configuration to set up recording verification calls to augment to written agreements. I was constantly shocked how many people did pay attention to the most important details. It was a life saver to be able to send them the recording of them saying "yes", they understood this or that, which was very clearly stated by our reps.

    Pros

    Configures to send notification of recordings

    Cons

    It's not free (oh well). Anything of value has a price.

    Tad G.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 2-10 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Simple and Easy

    Reviewed on 2018/11/20

    Pros

    Well rounded features, without any clutter or digging for what you need.

    Cons

    Sometimes slower than others, but with quality results none the less.

    John P.
    Overall rating
    • Industry: Computer Software
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great product

    Reviewed on 2018/11/27

    TeleCapture has been 100% dependable... it works. When I had a billing problem because I got a new...

    TeleCapture has been 100% dependable... it works. When I had a billing problem because I got a new credit card, Customer Service helped quickly and professionally.

    Pros

    It works. It really helped my business stay connected to prospects and customers.

    Cons

    We have not had any problems. So I cannot state any cons.

    Lynne L.
    Overall rating
    • Industry: Mechanical or Industrial Engineering
    • Company size: 1 001-5 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Nice Software

    Reviewed on 2018/11/20

    We've been using for many years and very happy with the to track my incoming calls and move where...

    We've been using for many years and very happy with the to track my incoming calls and move where the incoming calls are directed when needed.

    Pros

    Very easy to use. Easy to implement and view analytics.

    Cons

    Difficult to get invoice info in Internet Explorer

    Showing 5 reviews of 6 Read all reviews

    TeleCapture FAQs

    Below are some frequently asked questions for TeleCapture.

    TeleCapture offers the following pricing plans:

    • Starting from: US$5,99/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    Basic: $5.99/month - $0.065/minute Premium: $19.99/month - $0.065/minute Ultimate: $29.99/month - $0.055/minute

    TeleCapture has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    TeleCapture supports the following languages:

    English

    TeleCapture supports the following devices:

    We do not have any information about what integrations TeleCapture has

    TeleCapture offers the following support options:

    Email/Help Desk, Phone Support, Chat

    Related categories

    See all software categories found for TeleCapture.