About Nfield

Nfield is a cloud-based data collection platform for market research professionals which enables users to conduct secure, high quality, and professional surveys. Organizations are able to present questions using attractive templates which are fully responsive to different device screen sizes, and designed to make survey completion inviting and uncomplicated. The platform is available for online interviewing, computer-assisted personal interviewing (CAPI) and computer-assisted telephone interviewing (CATI).

Market research professionals can create the surveys they need by choosing a standard or custom branded theme to build attractive survey designs that help deliver high response rates, and increase respondent engagement. Survey structures can be designed from the simplest to the most fragmented, and are responsive to every device screen including smartphone, tablet and desktop. Users can benefit from Nfield’s performance-improving solutions for optimal functionality, and are able to test and share their surveys before they are published to ensure their performance. Fieldwork executives are provided with full control of distribution including the set up, monitoring and managing of local, global, and address-based distribution. Interview quality control tools include GPS and audio recordings to ensure genuine responses, and that CAPI interviews are conducted correctly.

When doing CATI surveys, Nfield’s centralized system enables users to monitor progress and performance, as well as optimize the interviewer workflow. A comprehensive set of features allows users to control various aspects of the survey, such as which calls are assigned to which individuals, the amount of times a number should be called, and after how long a number should be redialed if the line is busy. Users can also choose between auto, progressive or predictive dialing to drive productivity, build an easy-to-follow question sequence, and listen to interviews in real time.

Pricing starting from:

US$2 000,00/year

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Nfield

  • Nfield combines modern software development techniques with market research experience to help specialized agencies and teams to improve the efficiency of their fieldwork.

  • Present questions using attractive templates which are fully responsive to different device screen sizes, and designed to make completion inviting and uncomplicated with Nfield.

  • Integrated emailing features enable organizations to invite and remind respondents to complete surveys.

  • Nfield enables an end-to-end automation process, including APIs and a connecting tool for seamless data integration and IBM/SPSS Dimensions.

  • Nfield runs on Microsoft Azure, offering organizations advanced data security (ISO 27001), and is fully compliant with GDPR.

  • Devices

    Business size

    S M L

    Markets

    Andorra, United Arab Emirates, Afghanistan, Antigua & Barbuda, Anguilla, Albania, Armenia, Curaçao, Angola, Argentina, American Samoa, Austria, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia & Herzegovina, Barbados, Bangladesh, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Canada, Congo - Kinshasa, Central African Republic, Congo - Brazzaville, Switzerland, Cook Islands, Chile, Cameroon, China, Colombia, Costa Rica, Cuba, Cape Verde, Cyprus, Czechia, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Eritrea, Spain, Ethiopia, Finland, Fiji, Falkland Islands, Micronesia, Faroe Islands, France, Gabon, United Kingdom, Grenada, Georgia, French Guiana, Guernsey, Ghana, Gibraltar, Greenland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, Guatemala, Guam, Guinea-Bissau, Guyana, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, Iraq, Iran, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Comoros, St. Kitts & Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, St. Lucia, Liechtenstein, Sri Lanka, Liberia, Lesotho, Lithuania, Luxembourg, Latvia, Libya, Morocco, Monaco, Moldova, Montenegro, St. Martin, Madagascar, Marshall Islands, North Macedonia, Mali, Myanmar (Burma), Mongolia, Macao SAR China, Northern Mariana Islands, Martinique, Mauritania, Montserrat, Malta, Mauritius, Maldives, Malawi, Mexico, Malaysia, Mozambique, Namibia, New Caledonia, Niger, Norfolk Island, Nigeria, Nicaragua, Netherlands, Norway, Nepal, Nauru, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, St. Pierre & Miquelon, Puerto Rico, Palestinian Territories, Portugal, Palau, Paraguay, Qatar, Réunion, Romania, Serbia, Russia, Rwanda, Saudi Arabia, Solomon Islands, Seychelles, Sudan, Sweden, Singapore, St. Helena, Slovenia, Svalbard & Jan Mayen, Slovakia, Sierra Leone, San Marino, Senegal, Somalia, Suriname, São Tomé & Príncipe, El Salvador, Syria, Eswatini, Turks & Caicos Islands, Chad, Togo, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Tunisia, Tonga, Turkey, Trinidad & Tobago, Tuvalu, Taiwan, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, Vatican City, St. Vincent & Grenadines, Venezuela, British Virgin Islands, US Virgin Islands, Vietnam, Vanuatu, Wallis & Futuna, Samoa, Yemen, Mayotte, South Africa, Zambia, Zimbabwe

    Supported Languages

    Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, zh-hant

    Pricing starting from:

    US$2 000,00/year

    • Free Version
    • Free Trial
    • Subscription

    Images

    Nfield Software - Surveys are perfectly presented on every smartphone, tablet and desktop monitor
    Nfield Software - Nfield Online survey software is designed to make completion inviting and effortless
    Nfield Software - Ensure responding is always easy with surveys responsive to every device screen
    Nfield Software - GPS tracking and audio recordings confirm genuine responses
    Nfield Software - View all created surveys in one place from anywhere, and on any device
    View 6 more
    Nfield video
    Nfield Software - Surveys are perfectly presented on every smartphone, tablet and desktop monitor Nfield Software - Nfield Online survey software is designed to make completion inviting and effortless Nfield Software - Ensure responding is always easy with surveys responsive to every device screen Nfield Software - GPS tracking and audio recordings confirm genuine responses Nfield Software - View all created surveys in one place from anywhere, and on any device

    Features

    Total features of Nfield: 61

    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Benchmarking
    • Charting
    • Conditional Logic
    • Customer Segmentation
    • Customizable Branding
    • Customizable Fields
    • Customizable Questions
    • Customizable Reports
    • Customizable Templates
    • Data Analysis Tools
    • Data Import/Export
    • Data Visualization
    • Drag & Drop
    • Email Management
    • Email Marketing
    • Email Reminders
    • Engagement Tracking
    • Face-to-Face
    • Mobile Survey
    • Monitoring
    • Multi-Channel Distribution
    • Multi-Language
    • Multiple User Accounts
    • Offline Access
    • Offline Response Collection
    • Panel Management
    • Phone-Based
    • Question Branching
    • Question Library
    • Question Piping
    • Randomization
    • Real Time Analytics
    • Real Time Data
    • Real Time Reporting
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Response Quotas
    • Response Validation
    • SSL Security
    • Search/Filter
    • Single Sign On
    • Site Intercept Survey
    • Skip Logic
    • Social Media Integration
    • Statistical Analysis
    • Support Audio/Images/Video
    • Survey Builder
    • Survey Sample Management
    • Survey/Poll Management
    • Surveys & Feedback
    • Template Management
    • Third Party Integrations
    • Trend Analysis
    • URL Customization
    • Visual Analytics

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    Reviews

    Overall rating

    4,4 /5
    (18)
    Value for Money
    3,9/5
    Features
    4,2/5
    Ease of Use
    4,1/5
    Customer Support
    4,2/5

    Already have Nfield?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 18
    Chakrapani S.
    Overall rating
    • Industry: Market Research
    • Company size: 501-1 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Survey Platform for all Methodologies

    Reviewed on 2020/07/02

    Perfect platform for CAPI and CAWI studies, Nfield is a good solution for projects with mixed...

    Perfect platform for CAPI and CAWI studies, Nfield is a good solution for projects with mixed methology. With introduction of interactive / responsive solutions and layouts, there is great acceptance of Nfield along teams.

    Pros

    Nfield is the only software I have worked so far that covers all methodologies CAPI, Online and CATI. NIPO improved it software along with time.
    Nfield adopts Azure Cloud based (data collection) systems which have high standards of security in terms of data. Data can be exported in various formats for further analysis.
    Nfield has responsive templates that are easy to program and very interactive for the respondent. They keep adding more solutions to their kit.
    NIPO provides trainings along with purchase of product for the new customers. For the existing customers, they provide regular trainings/refreshers through Academies which is unique for Nfield.
    NIPO has a good team of developers and support system to for new product development.

    Cons

    Data export into excel from Nfield would help to quickly analyze data. Improvements in Reporting tool required.

    Ting L.
    Overall rating
    • Industry: Market Research
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    A Software Cares What Customer Needs

    Reviewed on 2020/06/03

    Pros

    Pros: The software provides a lot of useful functions we can use for easy data collection, and the development team keeps on coming up with new features, which makes the product meets our needs. The help desk is quite helpful as well.

    Cons

    For those who never use it before, it will take a while to get used to the scripting language.

    Alternatives Considered

    FocusVision Decipher, Voxco Online and Confirmit

    Switched From

    Qualtrics CoreXM
    Jose martin M.
    Overall rating
    • Industry: Market Research
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    KGDC PH Nfield software review

    Reviewed on 2018/09/12

    Given that we work on a Market research agency, Nfield greatly helps the business. Nfield is the...

    Given that we work on a Market research agency, Nfield greatly helps the business. Nfield is the main platform we use for data collection as of the moment and I believe our mandate moving forward is to move all projects to this plaform.

    Pros

    Syntax wise, platform is easy to use/script.
    Given that platform runs on Android based devices, our company doesn't need that much budget on device allocation compared to others which require Windows based devices.

    Cons

    Templates tend to be different to each other making user's adjustment difficult.
    Limited function offerings in line with our business.
    No control on database.

    Kalina M.
    Overall rating
    • Industry: Research
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    It must be NField

    Reviewed on 2020/06/30

    Pros

    The product is very easy to use. We use it to collect both offline and online data. Even older interviewers that made offline interviews using tablets use it with the ease of programmers.
    The questions can be visualized according to the wishes of our clients. For over 10 years of experience with Nipo Odin Scripting I have not had a case of unfulfilled wishes of our clients. Created survey is understandable to the user - this is the most important point when you collect data.
    NField follows the processes in our organization so the integration was very easy - the only thing we had to do is to create credentials for users.
    And of couse the most useful part for monitoring the field work and tracking the consistency of the collected answers. And you can do it from where you want - PC, laptop, tablet, smartphone... , where you are - at office or at home, and when you want.

    Cons

    The only thing that can be improved is to create more roles in the system. For example if my role in the company is to monitor the fieldwork, there is no need to have access to the questionnaire.

    Mehdi A.
    Overall rating
    • Industry: Market Research
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Review

    Reviewed on 2020/05/15

    Mostly collecting survey data offline and online
    Recently I am using it to report data in real time...

    Mostly collecting survey data offline and online
    Recently I am using it to report data in real time in Tableau, before that (and with my limited knowledge), I used it to collect profiling data (panel profiling) and punch it in a google form through exitlink to filter and report in Tableau (Google sheets webconnector)

    Pros

    It is an evolving software and the the infrastructure is very reliable.

    Cons

    Now that the foundations are secured, it would be of additional value to have more templates and question designs (especially for mobile studies) is to me the key area to improve. also for API endpoints, it would be of great help if there was a kind of wizard to better support in the integration (it just asks for the required information to establish the connection and takes care of the rest) - eg. being an early adopter/tester of the database reporting feature, I see it as a powerful inspiration...
    In a longer term, I see that there are many steps to go through: loading the script, loading media files, setting quotas, assigning/loading sample file, downloading data package, generating var/prn/sps and then running the syntax...It would be great if we can smoother the process

    Showing 5 reviews of 18 Read all reviews

    Nfield FAQs

    Below are some frequently asked questions for Nfield.

    Nfield offers the following pricing plans:

    Nfield pricing is flexible, monthly-based and users pay only for completed surveys. Contact NIPO for detailed pricing information.

    Nfield has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Nfield supports the following languages:

    Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, zh-hant

    Nfield supports the following devices:

    Android (Mobile)

    Nfield integrates with the following applications:

    Microsoft Power BI, SPSS

    Nfield offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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