Nfield

Online, CAPI & CATI survey software for market researchers

4,4 /5 (18 reviews) Write a Review!

Nfield Overview

What is Nfield?

Nfield is a cloud-based data collection platform for market research professionals which enables users to conduct secure, high quality, and professional surveys. Organizations are able to present questions using attractive templates which are fully responsive to different device screen sizes, and designed to make survey completion inviting and uncomplicated. The platform is available for online interviewing, computer-assisted personal interviewing (CAPI) and computer-assisted telephone interviewing (CATI).

Market research professionals can create the surveys they need by choosing a standard or custom branded theme to build attractive survey designs that help deliver high response rates, and increase respondent engagement. Survey structures can be designed from the simplest to the most fragmented, and are responsive to every device screen including smartphone, tablet and desktop. Users can benefit from Nfield’s performance-improving solutions for optimal functionality, and are able to test and share their surveys before they are published to ensure their performance. Fieldwork executives are provided with full control of distribution including the set up, monitoring and managing of local, global, and address-based distribution. Interview quality control tools include GPS and audio recordings to ensure genuine responses, and that CAPI interviews are conducted correctly.

When doing CATI surveys, Nfield’s centralized system enables users to monitor progress and performance, as well as optimize the interviewer workflow. A comprehensive set of features allows users to control various aspects of the survey, such as which calls are assigned to which individuals, the amount of times a number should be called, and after how long a number should be redialed if the line is busy. Users can also choose between auto, progressive or predictive dialing to drive productivity, build an easy-to-follow question sequence, and listen to interviews in real time.

Nfield Overview

Pricing

Starting from
US$2 000,00/year

Pricing options

Free Trial
Subscription
Value for money

Nfield pricing is flexible, monthly-based and users pay only for completed surveys. Contact NIPO for detailed pricing information.


Nfield Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Arabic, Chinese (Simplified), Czech, Danish, Dutch and 21 others, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Media

Surveys are perfectly presented on every smartphone, tablet and desktop monitor
Nfield Online survey software is designed to make completion inviting and effortless
Ensure responding is always easy with surveys responsive to every device screen
GPS tracking and audio recordings confirm genuine responses
View all created surveys in one place from anywhere, and on any device
Nfield video Nfield screenshot: Surveys are perfectly presented on every smartphone, tablet and desktop monitor Nfield screenshot: Nfield Online survey software is designed to make completion inviting and effortless Nfield screenshot: Ensure responding is always easy with surveys responsive to every device screen Nfield screenshot: GPS tracking and audio recordings confirm genuine responses Nfield screenshot: View all created surveys in one place from anywhere, and on any device

Nfield Reviews

Nfield Reviews

Overall rating
4,4
/
5
Excellent
8

Very good
9

Average
1

Poor
0

Terrible
0

Value for Money
3,9
Features
4,2
Ease of Use
4,1
Customer Support
4,2
94% recommended this app
Chakrapani S.

Survey Platform for all Methodologies

Perfect platform for CAPI and CAWI studies, Nfield is a good solution for projects with mixed methology. With introduction of interactive / responsive solutions and layouts, there is great acceptance of Nfield along teams.


Ting L.

A Software Cares What Customer Needs


Jose martin M.

KGDC PH Nfield software review

Given that we work on a Market research agency, Nfield greatly helps the business. Nfield is the main platform we use for data collection as of the moment and I believe our mandate moving forward is to move all projects to this plaform.


Kalina M.

It must be NField


Mehdi A.

Review

Mostly collecting survey data offline and online
Recently I am using it to report data in real time in Tableau, before that (and with my limited knowledge), I used it to collect profiling data (panel profiling) and punch it in a google form through exitlink to filter and report in Tableau (Google sheets webconnector)


Chakrapani S.
Industry: Market Research
Company size: 501-1 000 Employees

Survey Platform for all Methodologies

Used Daily for 2+ years
Reviewed on 2020/07/02
Review Source: Capterra

Perfect platform for CAPI and CAWI studies, Nfield is a good solution for projects with mixed methology. With introduction of interactive / responsive solutions and layouts, there is great acceptance of Nfield along teams.

Pros

Nfield is the only software I have worked so far that covers all methodologies CAPI, Online and CATI. NIPO improved it software along with time.
Nfield adopts Azure Cloud based (data collection) systems which have high standards of security in terms of data. Data can be exported in various formats for further analysis.
Nfield has responsive templates that are easy to program and very interactive for the respondent. They keep adding more solutions to their kit.
NIPO provides trainings along with purchase of product for the new customers. For the existing customers, they provide regular trainings/refreshers through Academies which is unique for Nfield.
NIPO has a good team of developers and support system to for new product development.

Cons

Data export into excel from Nfield would help to quickly analyze data. Improvements in Reporting tool required.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Ting L.
Industry: Market Research
Company size: 11-50 Employees

A Software Cares What Customer Needs

Used Daily for 2+ years
Reviewed on 2020/06/03
Review Source: Capterra

Pros

Pros: The software provides a lot of useful functions we can use for easy data collection, and the development team keeps on coming up with new features, which makes the product meets our needs. The help desk is quite helpful as well.

Cons

For those who never use it before, it will take a while to get used to the scripting language.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jose martin M.
Industry: Market Research
Company size: 51-200 Employees

KGDC PH Nfield software review

Used Daily for 2+ years
Reviewed on 2018/09/12
Review Source: Capterra

Given that we work on a Market research agency, Nfield greatly helps the business. Nfield is the main platform we use for data collection as of the moment and I believe our mandate moving forward is to move all projects to this plaform.

Pros

Syntax wise, platform is easy to use/script.
Given that platform runs on Android based devices, our company doesn't need that much budget on device allocation compared to others which require Windows based devices.

Cons

Templates tend to be different to each other making user's adjustment difficult.
Limited function offerings in line with our business.
No control on database.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Kalina M.
Industry: Research
Company size: 11-50 Employees

It must be NField

Used Daily for 2+ years
Reviewed on 2020/06/30
Review Source: Capterra

Pros

The product is very easy to use. We use it to collect both offline and online data. Even older interviewers that made offline interviews using tablets use it with the ease of programmers.
The questions can be visualized according to the wishes of our clients. For over 10 years of experience with Nipo Odin Scripting I have not had a case of unfulfilled wishes of our clients. Created survey is understandable to the user - this is the most important point when you collect data.
NField follows the processes in our organization so the integration was very easy - the only thing we had to do is to create credentials for users.
And of couse the most useful part for monitoring the field work and tracking the consistency of the collected answers. And you can do it from where you want - PC, laptop, tablet, smartphone... , where you are - at office or at home, and when you want.

Cons

The only thing that can be improved is to create more roles in the system. For example if my role in the company is to monitor the fieldwork, there is no need to have access to the questionnaire.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Mehdi A.
Industry: Market Research
Company size: 11-50 Employees

Review

Used Daily for 2+ years
Reviewed on 2020/05/15
Review Source: Capterra

Mostly collecting survey data offline and online
Recently I am using it to report data in real time in Tableau, before that (and with my limited knowledge), I used it to collect profiling data (panel profiling) and punch it in a google form through exitlink to filter and report in Tableau (Google sheets webconnector)

Pros

It is an evolving software and the the infrastructure is very reliable.

Cons

Now that the foundations are secured, it would be of additional value to have more templates and question designs (especially for mobile studies) is to me the key area to improve. also for API endpoints, it would be of great help if there was a kind of wizard to better support in the integration (it just asks for the required information to establish the connection and takes care of the rest) - eg. being an early adopter/tester of the database reporting feature, I see it as a powerful inspiration...
In a longer term, I see that there are many steps to go through: loading the script, loading media files, setting quotas, assigning/loading sample file, downloading data package, generating var/prn/sps and then running the syntax...It would be great if we can smoother the process

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
7,9/10
Based on 18 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Nfield Pricing

Nfield Pricing

Starting from
US$2 000,00/year
Free Trial
Subscription
Value for money

Nfield pricing is flexible, monthly-based and users pay only for completed surveys. Contact NIPO for detailed pricing information.

Nfield pricing is flexible, monthly-based and users pay only for completed surveys. Contact NIPO for detailed pricing information.

Value for Money
3,9/5
Based on 18 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Nfield Features

Nfield Features

A/B Testing
API
Activity Dashboard
Automatic Notifications
Campaign Analysis
Campaign Management
Campaign Segmentation
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Reporting & Statistics
Social Media Integration
Template Management
Third Party Integration
Features
4,2/5
Based on 18 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for Nfield

Additional information for Nfield

Key features of Nfield

  • APIs and connecting tool for IBM/SPSS Dimensions
  • Access and logging
  • Auto-dialer
  • Call progress monitoring
  • Data analysis tools
  • Data backup
  • Data encryption
  • Data export
  • Data management
  • Data protection and compliance, including GDPR
  • Email / online
  • Email distribution with tracking
  • Email management
  • Encoded questionnaires
  • End-to-end automation
  • Face-to-face
  • Fully mobile responsive
  • Mobile survey
  • Multiple question types
  • Offline response collection
  • Online survey creation
  • Panel management
  • Phone-based
  • Predictive dialer
  • Progressive dialing
  • Question branching
  • Question piping
  • Randomization
  • Reporting/analytics
  • Response quotas
  • Response validation
  • Sample management
  • Seamless data integration / API
  • Site intercept survey
  • Skip logic
  • Social media and offline survey distribution
  • Statistical analysis
  • Supports audio / images / video
  • Survey builder
  • Survey templates
  • User accounts

Benefits

  • Nfield combines modern software development techniques with market research experience to help specialized agencies and teams to improve the efficiency of their fieldwork.

  • Present questions using attractive templates which are fully responsive to different device screen sizes, and designed to make completion inviting and uncomplicated with Nfield.

  • Integrated emailing features enable organizations to invite and remind respondents to complete surveys.

  • Nfield enables an end-to-end automation process, including APIs and a connecting tool for seamless data integration and IBM/SPSS Dimensions.

  • Nfield runs on Microsoft Azure, offering organizations advanced data security (ISO 27001), and is fully compliant with GDPR.

  • Nfield FAQs

    Nfield FAQs

    Below are some frequently asked questions for Nfield.

    Q. What type of pricing plans does Nfield offer?

    Nfield offers the following pricing plans:

    Starting from: US$2 000,00/year

    Pricing model: Subscription

    Free Trial: Available

    Nfield pricing is flexible, monthly-based and users pay only for completed surveys. Contact NIPO for detailed pricing information.

    Q. What are the main features of Nfield?

    Nfield offers the following features:

    • APIs and connecting tool for IBM/SPSS Dimensions
    • Access and logging
    • Auto-dialer
    • Call progress monitoring
    • Data analysis tools
    • Data backup
    • Data encryption
    • Data export
    • Data management
    • Data protection and compliance, including GDPR
    • Email / online
    • Email distribution with tracking
    • Email management
    • Encoded questionnaires
    • End-to-end automation
    • Face-to-face
    • Fully mobile responsive
    • Mobile survey
    • Multiple question types
    • Offline response collection
    • Online survey creation
    • Panel management
    • Phone-based
    • Predictive dialer
    • Progressive dialing
    • Question branching
    • Question piping
    • Randomization
    • Reporting/analytics
    • Response quotas
    • Response validation
    • Sample management
    • Seamless data integration / API
    • Site intercept survey
    • Skip logic
    • Social media and offline survey distribution
    • Statistical analysis
    • Supports audio / images / video
    • Survey builder
    • Survey templates
    • User accounts

    Q. Who are the typical users of Nfield?

    Nfield has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Nfield support?

    Nfield supports the following languages:

    Arabic, Chinese (Simplified), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

    Q. What type of pricing plans does Nfield offer?

    Nfield has the following pricing plans:

    Subscription

    Q. Does Nfield support mobile devices?

    Nfield supports the following devices:

    Android

    Q. What other apps does Nfield integrate with?

    Nfield integrates with the following applications:

    Microsoft Power BI

    Q. What level of support does Nfield offer?

    Nfield offers the following support options:

    Phone Support, Online Support, Video Tutorials, FAQs