Crowded

About Crowded

Crowded is an all-in-one online community platform designed to help organizations engage with their customers, partners, citizens or employees to reach their business goals. The modular system allows users to create a community platform tailored to their exact needs, and the platform can be fully customized with different designs, sign-up processes, and member notifications.

Crowded’s core module is designed to provide users with all of the tools they need to create their custom community platform. Users can manage events, groups, posts, blogs, static pages, and lists to facilitate connections and engagement within their community. Members can choose to follow content channels which interest them, and upvote resources within a community knowledge base. The networking module allows members to learn, share resources, and access opportunities, with the ability to showcase community teams, initiatives, and projects. Users can also create niche job boards to list vacancies and organize opportunities.

Crowded’s customer success module allows users to create a support hub or accessible knowledge base for their customers. Collaborative peer-to-peer support, product and service documentation, and discussion forums can be setup and managed, and users can share product roadmaps and progress with the community. With the co-creation module, users can create an innovation hub to collect ideas from their community, which members can collaborate on and upvote. Crowded’s business module allows members to promote their services or products, showcase their portfolios, and request solutions through the community marketplace.