Backstop
About Backstop
Backstop, a service of ION Analytics is a cloud-based investment management platform offering solutions for consultants, advisors & OCIOs, institutions and pensions, endowments & foundations, funds of funds, family offices, hedge funds, private equity and venture capital, and more.
As part of ION Analytics, our industry-leading services redefine the way firms operate in private markets, reshaping the institutional investment industry at the intersection of human insight and machine intelligence.
Our core strength lies in developing technology that serves as a definitive source of truth, empowering our clients with actionable insights, and seamless institutional knowledge sharing, while optimizing day-to-day success. Backstop serves as a definitive source of truth designed to help clients break down the barriers to data access and deliver better decisions. We offer Portfolio and Research Management, Investor relations, Capital Raising, and Client Portal . Backstop helps users make the most of these products with support, training and knowledge management.
Backstop’s portfolio management solution helps managers keep track of subscriptions and redemptions, capital commitments, plus calls and distributions across portfolios. Liquidity reporting tools allow users to track lockups, notifications and redemption dates, while portfolio analysis tools help users gain insight into manager and portfolio performance.
Backstop Research gives users access to qualitative, quantitative and subjective data tracking tools, enabling users to manage ongoing due diligence. Document and activity management functionality allows users to store and share documents, emails, calls, and more, in a single location.
Backstop CRM supports relationship, sales and marketing and communication management, helping users to manage client and partner activities, track and maintain the sales pipeline and encourage effective communication with Outlook integration, contact management, compliance management, an email campaign center, fund documentation management, and more.
The Backstop Portal is designed for investor and portfolio reporting, and gives clients centralized access to all of their account, fund and marketing information.
Users can manage the entire private equity operational workflow with Backstop’s accounting solution, tracking investor commitments and performing fee and carry calculations, as well as viewing performance dashboards. Backstop offers native iOS and Android mobile apps, allowing users to view and document activity, update contacts, and access account and opportunity details anytime, anywhere, via mobile devices.
Pricing starting from:
US$3,000.00/year
- Free Version
- Free Trial
- Subscription
Key benefits of Backstop
investor accounts, liquidity, and performance data, investment documentation and research materials in one central database as well as manage capital-raising efforts.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English
Pricing starting from:
US$3,000.00/year
- Free Version
- Free Trial
- Subscription
Images






Features
Total features of Backstop: 93
Alternatives
Salesforce Sales Cloud

Salesforce Starter

Salesforce Platform

Dynamo Software

Reviews
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- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Backstop Review
Reviewed on 2020/07/09
The wide range of functionality is a good solution for various needs across different departments.
The wide range of functionality is a good solution for various needs across different departments.
Pros
This a good data aggregator for client information, history and data. The functionality servers a lot of different uses.
Cons
The ease of use and custom reporting is not intuitive and locating specific charts and data sets can sometimes be difficult.
- Industry: Investment Management
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Backstop Review of Investor Relations module
Reviewed on 2023/04/10
Overall, great saas software with flexibility for users and management
Overall, great saas software with flexibility for users and management
Pros
Very easy to use product and transition from legacy applications has been quite easy for all our Advisors and Admins. Their training program and help tools are excellent.Very customizable product
Cons
While APIs are for all out of box data integration, it can be better exposed with custom data fields specific to each client
Alternatives Considered
Salesforce Sales CloudReasons for Choosing Backstop
For better infrastructure, Easy of usage. Better functionality.Reasons for Switching to Backstop
For better cost, infrastructure, Easy of usage. Better functionalityResponse from Backstop Solutions Group
Thank you for your feedback, Ajay! We are happy to hear that Backstop' has been easy to use and that our training program and help tools are helpful features. We have flagged your comments APIs for our product team.
- Industry: Investment Management
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Mostly for reporting, needs improvement on analysis
Reviewed on 2019/05/09
Experience is overall positive, although the company does have serious issues that it needs to...
Experience is overall positive, although the company does have serious issues that it needs to address to compete with other investment analysis softwares that exist. Interface / plugins need work.
Pros
Strong in terms of accounting and tracking capeabilities
Cons
Interface is dated and it is not very strong on the investment analysis side. Comparability / plugins in excel often cause issues
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Backstop Review
Reviewed on 2023/03/08
Pros
Valuable calculations and contact management
Cons
Lack of flexibility in the UI. Limited integration between contact data and account data.
Reasons for Switching to Backstop
Initially we choose Backstop over other products because it also had an investor portal capability. In the end we did not implement the investor portal due to limitations on UI and data.Response from Backstop Solutions Group
Thank you for your feedback, Jeannine! We are happy to hear that Backstop is helpful when it comes to valuable calculations and contact management. We have flagged your comments about improving the flexibility in the UI to our product team.
- Industry: Investment Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Backstop - Functional, Collaborative, Efficient
Reviewed on 2023/03/14
We are solving an organizational need with the use of Backstop. Additionally, the platform offers...
We are solving an organizational need with the use of Backstop. Additionally, the platform offers analytical tools that would otherwise take a lot of hours to do manually. Lastly, the ability to log returns and other metrics we track is crucial to our process.
Pros
Backstop's document management is my favorite feature. Not only can you properly organize documents coming from various places, but you can make them easily accessible to your entire team with ease.
Cons
Backstop can be slow at times, lag and take some time to load.
Response from Backstop Solutions Group
Thank you for your feedback, Brett! We are happy to hear that Backstop's document management is your favorite feature. We have flagged your comments about loading time for our product team.
Backstop FAQs
Below are some frequently asked questions for Backstop.Q. What type of pricing plans does Backstop offer?
Backstop offers the following pricing plans:
- Starting from: US$3,000.00/year
- Pricing model: Subscription
- Free Trial: Not Available
Contact Backstop Solutions for detailed pricing information.
Q. Who are the typical users of Backstop?
Backstop has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Backstop support?
Backstop supports the following languages:
English
Q. Does Backstop support mobile devices?
Backstop supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Backstop integrate with?
We do not have any information about what integrations Backstop has
Q. What level of support does Backstop offer?
Backstop offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep)
Related categories
See all software categories found for Backstop.