Backstop Overview

What is Backstop?

Backstop Solutions is a cloud-based investment management platform which offers solutions for consultants and advisors, institutions and pensions, hedge funds, private equity and venture capital, endowments and foundations, family offices, and more, with a suite of products designed to enhance investment productivity including Backstop CRM, Portfolio, Research, Accounting, Portal and IR (investor relations). Backstop Solutions helps users make the most of these products with support, training and knowledge management.

Backstop CRM supports relationship, sales and marketing and communication management, helping users to manage client and partner activities, track and maintain the sales pipeline and encourage effective communication with Outlook integration, contact management, compliance management, an email campaign center, fund documentation management, and more. Backstop Research gives users access to qualitative, quantitative and subjective data tracking tools, enabling users to manage ongoing due diligence. Document and activity management functionality allows users to store and share documents, emails, calls, and more, in a single location.

Backstop’s portfolio management solution helps managers keep track of subscriptions and redemptions, capital commitments, plus calls and distributions across portfolios. Liquidity reporting tools allow users to track lockups, notifications and redemption dates, while portfolio analysis tools help users gain insight into manager and portfolio performance. The Backstop Portal is designed for investor and portfolio reporting, and gives clients centralized access to all of their account, fund and marketing information.

Users can manage the entire private equity operational workflow with Backstop’s accounting solution, tracking investor commitments and performing fee and carry calculations, as well as viewing performance dashboards. Backstop Solutions offers native iOS and Android mobile apps, allowing users to view and document activity, update contacts, and access account and opportunity details anytime, anywhere, via mobile devices. Other Backstop Solutions modules include advanced permissions, PDF watermarking, advanced liquidity, general ledger, partnership allocation, and more.

Backstop Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Backstop Solutions for detailed pricing information.


Backstop Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Manage investments on any internet-enabled device, including tablets and mobiles
Fund managers can view recent activity or add new contacts, meetings, notes or calls via the mobile app
Search functionality allows users to find people, funds, opportunities or accounts
Quickly access important, last-minute account and opportunity information prior to meeting an investor
Stay up-to-date on the most recent activity colleagues have entered into Backstop
Check a fund's performance with benchmark comparison and the current value of holdings while on the go
Backstop video Backstop screenshot: Manage investments on any internet-enabled device, including tablets and mobiles Backstop screenshot: Fund managers can view recent activity or add new contacts, meetings, notes or calls via the mobile app Backstop screenshot: Search functionality allows users to find people, funds, opportunities or accounts Backstop screenshot: Quickly access important, last-minute account and opportunity information prior to meeting an investor Backstop screenshot: Stay up-to-date on the most recent activity colleagues have entered into Backstop Backstop screenshot: Check a fund's performance with benchmark comparison and the current value of holdings while on the go

Backstop Reviews

Backstop Reviews

Overall rating
4,3
/
5
Excellent
16

Very good
17

Average
3

Poor
1

Terrible
0

Value for Money
4
Features
4,2
Ease of Use
4
Customer Support
4,5
89% recommended this app
Andrew K.

Backstop Review

The wide range of functionality is a good solution for various needs across different departments.


Verified Reviewer

Ready-to-use CRM with sensible extensibility

A cloud-based CRM to centrally store business contacts, collaterals, qualitative and quantitative data and share amongst different departments. Combing Report Builder, Excel Toolkit and API allows end-users to self-serve business intelligence.


Lubna R.

Backstop - CRM Review

I like Backstop and it's important for our team to function. I like the portal usage for our clients. We can maintain all our files/info on one system and publish it for client visibility.


Verified Reviewer

Mostly for reporting, needs improvement on analysis

Experience is overall positive, although the company does have serious issues that it needs to address to compete with other investment analysis softwares that exist. Interface / plugins need work.


Kevin N.

Backstop / InvestorBridge Review

My experience has been great thus far, the folks at Backstop have made the implementation process a breeze, they are always available for questions and assistance which is an invaluable part of being a Backstop client.


Andrew K.
Industry: Financial Services
Company size: 11-50 Employees

Backstop Review

Used Daily for 2+ years
Reviewed on 2020/07/09
Review Source: Capterra

The wide range of functionality is a good solution for various needs across different departments.

Pros

This a good data aggregator for client information, history and data. The functionality servers a lot of different uses.

Cons

The ease of use and custom reporting is not intuitive and locating specific charts and data sets can sometimes be difficult.

Rating breakdown

Ease of Use

Likelihood to recommend: 7.0/10

Verified Reviewer
Industry: Financial Services

Ready-to-use CRM with sensible extensibility

Used Daily for 2+ years
Reviewed on 2018/07/19
Review Source: Capterra

A cloud-based CRM to centrally store business contacts, collaterals, qualitative and quantitative data and share amongst different departments. Combing Report Builder, Excel Toolkit and API allows end-users to self-serve business intelligence.

Pros

Backstop hits the sweet spot between features and extensibility. Out of the box, the platform meets 70-80% of our business requirements. Our firm fortunately has the know-how to use API and Excel Toolkit (ETK) to cover the last mile. Most importantly, the product team listens to its customers and continually enhances the platform based on our input. You would unlikely get such feedback loops from the likes of Salesforce, Oracle or Microsoft.

Cons

Compared to a CRM startup that has unlimited flexibility to innovate, Backstop may seem more mature and risk-averse. The UI/UX seems a little dated, and mobile-responsiveness and mobile app have room for improvements. The labeling of different data entry screens should be more standardized as well.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Lubna R.
Industry: Financial Services
Company size: 51-200 Employees

Backstop - CRM Review

Used Daily for 2+ years
Reviewed on 2020/09/24
Review Source: Capterra

I like Backstop and it's important for our team to function. I like the portal usage for our clients. We can maintain all our files/info on one system and publish it for client visibility.

Pros

User friendly. easy to customize reports and fields. I like the formula functions on the reports. Pages also a +.

Cons

The time it takes to run accounts reports and some limitations they have on not being able to customize their performance review sheet or their decks.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Verified Reviewer
Industry: Investment Management
Company size: 2-10 Employees

Mostly for reporting, needs improvement on analysis

Used Daily for 6-12 months
Reviewed on 2019/05/09
Review Source: Capterra

Experience is overall positive, although the company does have serious issues that it needs to address to compete with other investment analysis softwares that exist. Interface / plugins need work.

Pros

Strong in terms of accounting and tracking capeabilities

Cons

Interface is dated and it is not very strong on the investment analysis side. Comparability / plugins in excel often cause issues

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Kevin N.
Industry: Financial Services
Company size: 51-200 Employees

Backstop / InvestorBridge Review

Used Daily for 2+ years
Reviewed on 2018/09/26
Review Source: Capterra

My experience has been great thus far, the folks at Backstop have made the implementation process a breeze, they are always available for questions and assistance which is an invaluable part of being a Backstop client.

Pros

Having a cloud based CRM with not only the functionality to store qualitative but also quantitative information is extremely helpful especially as a member of the investor relations team who is constantly servicing investors. Additionally, having the ability to have the CRM be the backdrop that feeds the investor portal is also great, having to only update one system saves time. The professional services team has been extremely helpful as we continue to implement new features.

Cons

Like any software there are limitations however Backstop does a great job at taking feedback and creating new features from that.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
7,6/10
Based on 37 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Backstop Pricing

Backstop Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Backstop Solutions for detailed pricing information.

Contact Backstop Solutions for detailed pricing information.

Value for Money
4/5
Based on 37 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Backstop Features

Backstop Features

API
Accounting Integration
Accounting Management
Activity Dashboard
Audit Trail
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Electronic Payments
Expense Tracking
Financial Analysis
Invoice Management
Invoice Processing
Multi-Currency
Real Time Data
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,2/5
Based on 37 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for Backstop

Additional information for Backstop

Key features of Backstop

  • API
  • Account & opportunity management
  • Account statements, partner letters & K-1s
  • Accounting services
  • Advanced liquidity
  • Advanced permissioning module
  • Alternative asset control
  • Assignment management
  • Automated email archiving
  • Calls & distributions tracking
  • Campaign management
  • Campaign tracking
  • Capital commitments tracking
  • Cash flow projection models
  • Client & partner activity management
  • Client portal
  • Collaboration tools
  • Communication management
  • Contact & email synchronization
  • Custom software development services
  • Custom tags
  • Data export
  • Deal management
  • Design services
  • Document management
  • Drag-and-drop interface
  • Due diligence management
  • Email marketing
  • Estimate tracking
  • Fee management
  • Financial reporting
  • Fund analysis books
  • Fund details & holding lists
  • Fund management
  • General ledger
  • Implementation services
  • Investor accounting
  • Investor commitment tracking
  • Investor profiles
  • Investor reporting
  • Keyword searching
  • Liquidity reporting
  • Manager notes & ratings
  • Manager profiling
  • Mobile integration
  • Monitoring
  • Multi-currency
  • Multi-portfolio management
  • Note & meeting dictation
  • Notes, meetings & calls management
  • Notice & redemption calendars
  • Outlook integration
  • P&L calculation
  • PDF watermarking
  • Partnership accounting
  • Partnership allocation
  • Performance & attribution analysis
  • Performance dashboards
  • Permission management
  • Portfolio accounting
  • Portfolio analysis
  • Portfolio exposure
  • Portfolio planning
  • Price drift reports
  • Private equity module
  • Prospect qualification
  • Quantitative analysis
  • Relationship management
  • Relationship tracking
  • Reporting & analytics
  • Research distribution
  • Research management
  • Returns-based analytics (Sortino, Sharpe Ratio, Skewness)
  • Role-based permissions
  • Sales & marketing management
  • Sales pipeline tracking
  • Search functionality
  • Subscriptions & redemptions tracking
  • Team assignments
  • Template management
  • Transaction history
  • Watermarking of fund marketing docs

Benefits

  • Backstop Solutions offers native iOS and Android mobile apps for fund managers and investors, giving users centralized access to important information, meeting notes and updates on the go.

  • Backstop’s CRM system allows users to manage client partner activities and access investment documentation and research materials in one central database.

  • The Backstop Portal gives clients access to fund and account information, as well as current value/performance and transaction history.

  • A number of extra add-on modules work alongside Backstop’s productivity suite and help users manage areas such as private equity, portfolio planning, general ledgers, advanced liquidity, and more.

  • Backstop Solutions has a professional services team which helps businesses of all sizes manage implementation, accounting, design and custom software development activity successfully.

  • Backstop FAQs

    Backstop FAQs

    Below are some frequently asked questions for Backstop.

    Q. What type of pricing plans does Backstop offer?

    Backstop offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Contact Backstop Solutions for detailed pricing information.

    Q. What are the main features of Backstop?

    Backstop offers the following features:

    • API
    • Account & opportunity management
    • Account statements, partner letters & K-1s
    • Accounting services
    • Advanced liquidity
    • Advanced permissioning module
    • Alternative asset control
    • Assignment management
    • Automated email archiving
    • Calls & distributions tracking
    • Campaign management
    • Campaign tracking
    • Capital commitments tracking
    • Cash flow projection models
    • Client & partner activity management
    • Client portal
    • Collaboration tools
    • Communication management
    • Contact & email synchronization
    • Custom software development services
    • Custom tags
    • Data export
    • Deal management
    • Design services
    • Document management
    • Drag-and-drop interface
    • Due diligence management
    • Email marketing
    • Estimate tracking
    • Fee management
    • Financial reporting
    • Fund analysis books
    • Fund details & holding lists
    • Fund management
    • General ledger
    • Implementation services
    • Investor accounting
    • Investor commitment tracking
    • Investor profiles
    • Investor reporting
    • Keyword searching
    • Liquidity reporting
    • Manager notes & ratings
    • Manager profiling
    • Mobile integration
    • Monitoring
    • Multi-currency
    • Multi-portfolio management
    • Note & meeting dictation
    • Notes, meetings & calls management
    • Notice & redemption calendars
    • Outlook integration
    • P&L calculation
    • PDF watermarking
    • Partnership accounting
    • Partnership allocation
    • Performance & attribution analysis
    • Performance dashboards
    • Permission management
    • Portfolio accounting
    • Portfolio analysis
    • Portfolio exposure
    • Portfolio planning
    • Price drift reports
    • Private equity module
    • Prospect qualification
    • Quantitative analysis
    • Relationship management
    • Relationship tracking
    • Reporting & analytics
    • Research distribution
    • Research management
    • Returns-based analytics (Sortino, Sharpe Ratio, Skewness)
    • Role-based permissions
    • Sales & marketing management
    • Sales pipeline tracking
    • Search functionality
    • Subscriptions & redemptions tracking
    • Team assignments
    • Template management
    • Transaction history
    • Watermarking of fund marketing docs

    Q. Who are the typical users of Backstop?

    Backstop has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Backstop support?

    Backstop supports the following languages:

    English

    Q. What type of pricing plans does Backstop offer?

    Backstop has the following pricing plans:

    Subscription

    Q. Does Backstop support mobile devices?

    Backstop supports the following devices:

    Android, iPhone

    Q. What other apps does Backstop integrate with?

    We do not have any information about what integrations Backstop has

    Q. What level of support does Backstop offer?

    Backstop offers the following support options:

    Phone Support, Online Support