Clust

Customer onboarding software for modern businesses

4,7 /5 (53 reviews) Write a Review!

Clust Overview

What is Clust?

Clustdoc is a document collection platform for businesses which offers tools for sharing documents, collaborating with partners, building forms, and storing files within the cloud to access from anywhere. Clustdoc aims to automate the document collection process for sales, financial services, contractors, consultants, and any other types of professional services that require the exchange of documents.

The Clustdoc platform can be used by professionals to share, approve, and collaborate on documents with clients and partners within a secure cloud space. Designed to eliminate the need for multiple applications, fax machines, scanners, printers, and paper, Clustdoc allows businesses to manage all of their paperwork online in one place, with tools for electronic signature capture and automatic document synchronization. Businesses can share documents with clients, such as contracts, proposals, invoices, and more, or request documents from them. When a professional needs to onboard a client or supplier, the submission is made through a secure & neatly-organized client portal.

Documents can also be collaborated on within the Clustdoc platform with collaboration features such as notes, version control, integrated messaging within the app, permissions management, and more. Clustdoc integrates with third party platforms including Dropbox and Google Drive to synchronize documents across storage platforms, and the API allows users to connect with other existing tools such as Zapier, Slack, CRM systems, and more.

Clust Overview

Pricing

Starting from
€70,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Silver: €70/month

Gold: €100/month

Discounts are also available when paid annually. Free 14 day trial available.


Clust Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English, French, Portuguese

Media

Send document requests to clients, partners, or collaborators and grant permissions for self service upload
Clust screenshot: Send document requests to clients, partners, or collaborators and grant permissions for self service upload

Clust Reviews

Clust Reviews

Overall rating
4,7
/
5
Excellent
41

Very good
10

Average
2

Poor
0

Terrible
0

Value for Money
4,8
Features
4,3
Ease of Use
4,4
Customer Support
4,8
96% recommended this app
Kasim A.

I can't believe it took this long!

Great customer service, excellent price point, awesome functionality.


Kirk L.

Great product with lots of potentials

Despite some online reviews I have watched in Youtube, I really believe in the product. I loved it so much that I want it to improve. It really has a lot of potential in my space...immigration application.


Ivan N.

business processes made easy!


Mary D.

Great concept, still needs some fixes to make it workable for our practice

We turned to Clust in hopes of creating forms that we could send out to our clients to shorten turnaround time. Unfortunately, being a law office, many of our forms are either wordy or require a lot of explanation to be able to understand what we need and why we need it. This is what's holding us back from giving a higher rating - if we can't use it, we can't recommend it.


Sumeet M.

The best solution we can have to manage our client Docs. Goodbye Google Drive & CFO Dropbox.

We're quite happy since using it and even our Clients too loving Clustdoc. But the mobile view can be improved.


Kasim A.
Industry: Marketing & Advertising
Company size: 11-50 Employees

I can't believe it took this long!

Used Daily for 1-5 months
Reviewed on 2019/11/13
Review Source: Capterra

Great customer service, excellent price point, awesome functionality.

Pros

I have been waiting for something like this forever. My company does advanced Google ads managment and client onboarding is the most difficult facet of our business to scale. I was using formstack portals but it's a half baked product and causes as many problems at it solves. This application is user friendly, intuitive, and understands the necessity of supporting the incremental submission of information in a way both the user and the admin can monitor the progress of. It's also easy to use and very feature rich. You can build conditional logic and customize quite a bit.

Cons

It's not currently possible to bulk edit conditional logic so, for a very long form, you're setting logic manually. However, they've proven very receptive to feedback and have already made a significant number of updates in the short time I've been a customer.

Response from Clust Technologies

Dear Kasim,
Thanks a lot for your great feedback. The forms have been improved, I hope you like better this experience.
thanks

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kirk L.
Industry: Legal Services
Company size: Self Employed

Great product with lots of potentials

Used Daily for 1-5 months
Reviewed on 2019/11/06
Review Source: Capterra

Despite some online reviews I have watched in Youtube, I really believe in the product. I loved it so much that I want it to improve. It really has a lot of potential in my space...immigration application.

Pros

I loved the fact that I can have my clients go to the form, fill it up and log-off and log-in again to continue their update on the form. Something that my clients are struggling when I was using Google forms on onboarding.

Cons

When developing a form, it is a pain in B???? to move fields around. This really have to improve in light of transfer some of my Google forms to Clust.

Response from Clust Technologies

Hello Kirk,
thanks a lot for taking the time to share your experience with Clust.
(Side note: The form has been improved since your comment)
thank you

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Ivan N.
Industry: Information Technology & Services
Company size: 2-10 Employees

business processes made easy!

Used Daily for 1-5 months
Reviewed on 2020/10/26
Review Source: Capterra

Pros

What I love about clustdoc is the ability to manage the whole process from start to finish and collaborate with my team and communicate with our clients securely!

Cons

I think the only issues I had were with the forms when trying to do conditional data, however I contacted support and they helped me solve it!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Mary D.
Industry: Legal Services
Company size: 2-10 Employees

Great concept, still needs some fixes to make it workable for our practice

Used Other for 1-5 months
Reviewed on 2019/11/06
Review Source: Capterra

We turned to Clust in hopes of creating forms that we could send out to our clients to shorten turnaround time. Unfortunately, being a law office, many of our forms are either wordy or require a lot of explanation to be able to understand what we need and why we need it. This is what's holding us back from giving a higher rating - if we can't use it, we can't recommend it.

Pros

The flexibility is good, and if you use short words or phrases when constructing your apps it would probably work well.

Cons

It's still awkward for our firm's use, because we use a lot of long words and the character count won't accommodate our needs.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Sumeet M.
Industry: Legal Services
Company size: 11-50 Employees

The best solution we can have to manage our client Docs. Goodbye Google Drive & CFO Dropbox.

Used Daily for 1-5 months
Reviewed on 2020/06/22
Review Source: Capterra

We're quite happy since using it and even our Clients too loving Clustdoc. But the mobile view can be improved.

Pros

The client on boarding is quite simple and easy. Plus they're providing the Digital Signature feature as well.

Cons

Nothing as such but the form UIUX is quite outdated and that of 70s with no good features like oembbed or partial save as available in Typeform or Paperform based UI and UX.

Secondly they should also provide form to pdf and online doc creator as available with most of the competitors.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8,8/10
Based on 53 user ratings
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Clust Pricing

Clust Pricing

Starting from
€70,00/month
Free Trial
Free
Subscription
Value for money

Silver: €70/month

Gold: €100/month

Discounts are also available when paid annually. Free 14 day trial available.

Silver: €70/month

Gold: €100/month

Discounts are also available when paid annually. Free 14 day trial available.

Value for Money
4,8/5
Based on 53 user ratings
Compare value for money rating with alternatives
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Clust Features

Clust Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customizable Branding
Data Import/Export
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Reporting & Statistics
Search Functionality
Third Party Integration
Workflow Management
Features
4,3/5
Based on 53 user ratings
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Categories

Additional information for Clust

Additional information for Clust

Key features of Clust

  • API
  • Access control
  • Archiving & retention
  • Automatic reminders
  • Chat
  • Client portal
  • Collaborative review
  • Compliance tracking
  • Custom forms
  • Customizable branding
  • Customizable templates
  • Document archiving
  • Document capture
  • Document conversion
  • Document distribution
  • Document templates
  • Drag & drop interface
  • Electronic signature capture
  • Email integration
  • Email invitations & reminders
  • Encryption
  • File management
  • File sharing
  • File synchronization
  • File transfer
  • File type conversion
  • Forms management
  • Multi-branch
  • Online application
  • Partner portal
  • Permission management
  • Project notes
  • Request routing
  • Revision management
  • Search functionality
  • Self service portal
  • Version control

Benefits

  • Share, store, and collaborate on documents within the Clustdoc platform with workflows for requesting and approving documents such as contracts, proposals, invoices, and any other documents necessary for business.

  • Create process templates for workflows which can be shared amongst team members and customized when needed for clients.

  • Manage permissions within Clustdoc to ensure that only those who have been selected can view certain files. Give permissions to clients or partners by sending them a unique link to access documents.

  • Collaborate on document creation and versioning amongst team members or with clients or partners, with tools including version control, integrated messaging, invitations to collaborate, internal notes, and more.

  • Use the online form builder within the Clustdoc platform to create custom forms to gather information such as payment details, contact information, and more to aid with creating documents.

  • Clust FAQs

    Clust FAQs

    Below are some frequently asked questions for Clust.

    Q. What type of pricing plans does Clust offer?

    Clust offers the following pricing plans:

    Starting from: €70,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Silver: €70/month Gold: €100/month Discounts are also available when paid annually. Free 14 day trial available.

    Q. What are the main features of Clust?

    Clust offers the following features:

    • API
    • Access control
    • Archiving & retention
    • Automatic reminders
    • Chat
    • Client portal
    • Collaborative review
    • Compliance tracking
    • Custom forms
    • Customizable branding
    • Customizable templates
    • Document archiving
    • Document capture
    • Document conversion
    • Document distribution
    • Document templates
    • Drag & drop interface
    • Electronic signature capture
    • Email integration
    • Email invitations & reminders
    • Encryption
    • File management
    • File sharing
    • File synchronization
    • File transfer
    • File type conversion
    • Forms management
    • Multi-branch
    • Online application
    • Partner portal
    • Permission management
    • Project notes
    • Request routing
    • Revision management
    • Search functionality
    • Self service portal
    • Version control

    Q. Who are the typical users of Clust?

    Clust has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does Clust support?

    Clust supports the following languages:

    English, French, Portuguese

    Q. What type of pricing plans does Clust offer?

    Clust has the following pricing plans:

    Free, Subscription

    Q. Does Clust support mobile devices?

    We do not have any information about what devices Clust supports

    Q. What other apps does Clust integrate with?

    Clust integrates with the following applications:

    Dropbox Business, Google Drive, Slack, Zapier

    Q. What level of support does Clust offer?

    Clust offers the following support options:

    Phone Support, Online Support, FAQs