Q One

All-in-one market research & consumer insight platform

4,7 /5 (10 reviews) Write a Review!

Q One Overview

What is Q One?

Q One is an all-in-one market research and consumer insight platform for multi-channel, multi-currency, and multilingual market research. The cloud-based platform offers a range of tools for research professionals including automated panel recruiting/management, and panel member incentivizing, as well as survey programming and data collection to help increase panel engagement, identify marketplace opportunities, and collect real-time data driven insights.

With Q One, market research professionals can automate the workflow of every aspect of panel management, project management, and data collection to help increase business performance and efficiency. Recruitment, engagement, sampling and incentive management processes can be organized and transformed into reliable digital processes with Q One. By streamlining the survey and research invitation process, market research professionals can increase their ability to run multiple projects at the same time, and keep track of where each project is within the workflow. Users can also build and design custom-branded surveys, set-up and launch single or multi-country market research projects, and send survey invites and reminders via multiple channels including email, SMS, fax or VoIP.

The Q One platform automatically tracks projects, invitations and surveys in real time, enabling users to monitor, analyze and react to fieldwork project issues as soon as they arise. The end-to-end solution provides market research professionals with functionality from panel set up and management, through to quoting and invoicing. With Q One, users can give their email list, social media community and site visitors a personalized sign up experience through a simple, secure and custom online panel join interface which is accessible via web or mobile.

Q One Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Q One Tech for detailed pricing information.


Q One Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

The project overview screen displays all projects in their various lifecycle stages
Q One video Q One screenshot: The project overview screen displays all projects in their various lifecycle stages

Q One Reviews

Q One Reviews

Overall rating
4,7
/
5
Excellent
7

Very good
3

Average
0

Poor
0

Terrible
0

Value for Money
4,4
Features
4,5
Ease of Use
4,5
Customer Support
4,7
100% recommended this app
Pam C.

Fantastic Resource

My experience has been fantastic! Q One has saved us time and enabled us to be more responsive to our clients. They regularly take our suggestions and implement those improvements across clients. As they build solutions, these benefits are offered to all clients which is fantastic!


Sarah S.

Data Operations User

Always up to date panel counts helps us find patients and caregivers quickly and have accurate numbers on hand for clients at all times is a huge benefit. Adding conditions/diseases as new panels helps us expand our access for hard to recruit studies. I enjoy using Q One and find it has made my job more efficient and organized than ever before. I am thankful for the quick response and generous help from reps who help find viable solutions or explain new features.


Kate V.

Comprehensive and Simple to Use

We are still relatively new to Q One, having acquired a company which used it. We are working to determine whether to integrate our panel into Q One, or Q One into ours.

Unfortunately, due to the issues with redirects which we have been told about, we may have no choice but to continue using Kinesis, though I do love the interface of Q One and the ability for even non-programmers to build their own surveys and launch independently of our current tech and programming teams which would allow for better resource management and likely a decrease in internal costs were we able to use it fully.


Emina F.

Love Qone

My experience is very positive, I have been using Qone for a long time now and it is always up to date. The support team is always available to help with any queries which is amazing and it has made my job a lot easier and more efficient.


Wes M.

We're a big fan of Q One

Our experience has been very positive. Especially compared with another database solution we were originally working with.


Pam C.
Industry: Market Research
Company size: 2-10 Employees

Fantastic Resource

Used Daily for 6-12 months
Reviewed on 2019/08/29
Review Source: Capterra

My experience has been fantastic! Q One has saved us time and enabled us to be more responsive to our clients. They regularly take our suggestions and implement those improvements across clients. As they build solutions, these benefits are offered to all clients which is fantastic!

Pros

I love the flexibility of the Qone software. The team has been very creative and was able to not only meet but exceed our expectations. They built a custom solution for us which is outstanding and has saved us so much time. Our clients love it too!

Cons

There are no downsides from my perspective.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Sarah S.
Industry: Market Research
Company size: 11-50 Employees

Data Operations User

Used Daily for 1+ year
Reviewed on 2019/08/29
Review Source: Capterra

Always up to date panel counts helps us find patients and caregivers quickly and have accurate numbers on hand for clients at all times is a huge benefit. Adding conditions/diseases as new panels helps us expand our access for hard to recruit studies. I enjoy using Q One and find it has made my job more efficient and organized than ever before. I am thankful for the quick response and generous help from reps who help find viable solutions or explain new features.

Pros

Easy navigation, time-saving, adaptive and customizable to fit the needs of our company

Cons

Not able to select data from 2 panels at the same time. In RPV's case, it would be nice to search the WhatNext panel and Rare Patient Voice panel simultaneously for patients/cg's.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kate V.
Industry: Market Research
Company size: 51-200 Employees

Comprehensive and Simple to Use

Used Weekly for 1-5 months
Reviewed on 2020/02/20
Review Source: Capterra

We are still relatively new to Q One, having acquired a company which used it. We are working to determine whether to integrate our panel into Q One, or Q One into ours.

Unfortunately, due to the issues with redirects which we have been told about, we may have no choice but to continue using Kinesis, though I do love the interface of Q One and the ability for even non-programmers to build their own surveys and launch independently of our current tech and programming teams which would allow for better resource management and likely a decrease in internal costs were we able to use it fully.

Pros

I like that both the panel management and programming is done in the same platform, and that there are automatic alerts for projects that are inactive or need attention otherwise. I also like that you can assign projects to people on the team as you build them so that hand-off is simple.

Cons

The platform is sometimes slow to navigate (took about 10 second to go to the 'Dashboard' page this morning) when other websites are not.

I'd like the dashboard page to be more customizeable, so you could for example set your dashboard to only show your own projects, projects with issues, or other thresholds for them to appear there or viewing modes, rather than the views which appear ('Top 10 Projects' for example is not helpful - I need the bottom 10 to help my team, or only my own to manage my own projects best).

I have not personally experienced this, but I was told by our trainer that Q One has issues with redirects to client software, when we want to drive our sample to a client-programmed survey, so we have avoided using it for that yet and unfortunately that accounts for enough of our projects that it has been a significant barrier to regular use, while the Kinesis platform we are currently using (poor user interface and limitations though it has) is much better suited for that.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 8.0/10

Emina F.
Industry: Market Research
Company size: 11-50 Employees

Love Qone

Used Daily for 2+ years
Reviewed on 2019/09/03
Review Source: Capterra

My experience is very positive, I have been using Qone for a long time now and it is always up to date. The support team is always available to help with any queries which is amazing and it has made my job a lot easier and more efficient.

Pros

Qone research platform provides all that Market Research needs, it is efficient and easy to use. The software streamlines internal processes to improve efficiency and cost-savings.

Cons

There are no cons, I am extremely happy with the software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Wes M.
Industry: Market Research
Company size: 11-50 Employees

We're a big fan of Q One

Used Daily for 6-12 months
Reviewed on 2019/08/29
Review Source: Capterra

Our experience has been very positive. Especially compared with another database solution we were originally working with.

Pros

The database software does everything we were promised, it makes us much more efficient. But even better has been the customer service. The Q One team is always ready to answer our questions and react to our comments to improve the product.

Cons

It wasn't available instantly. But we didn't expect it to be.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,1/10
Based on 10 user ratings
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Q One Pricing

Q One Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Q One Tech for detailed pricing information.

Contact Q One Tech for detailed pricing information.

Value for Money
4,4/5
Based on 10 user ratings
Compare value for money rating with alternatives
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Q One Features

Q One Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Management
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4,5/5
Based on 10 user ratings
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Categories

Additional information for Q One

Additional information for Q One

Key features of Q One

  • Access permissions
  • Anonymous links
  • CRM
  • Custom end of survey landing pages
  • Customizable, branded invitations
  • Data collection
  • Data management
  • Define security policy
  • Email / online
  • Fraud prevention
  • Instant messaging
  • Invitation tracking
  • Invoicing
  • Kiosk survey
  • Live statistics
  • Mobile survey
  • Multi-channel & multi-lingual
  • Multiple question types
  • Offline response collection
  • Online survey scripting tool
  • Panel financials
  • Panel health validation
  • Panel management
  • Panel sampling
  • Panel self-serve portal
  • Project lifecycle overviews
  • Project management
  • Project performance
  • Project tracking
  • Question branching
  • Quotation
  • Sample counter & mass mailer
  • Sample management
  • Security configuration
  • Send survey invites and reminders via any channel
  • Site intercept survey
  • Skip logic
  • Supports audio / images / video
  • Survey builder
  • Survey design
  • Survey reporting & tracking
  • Survey tracking
  • Team collaboration tools
  • User management

Benefits

  • Market research professionals within businesses of all types and sizes can set-up, launch and manage single or multi-country projects with Q One.

  • Q One aims to help research companies increase business performance, visibility and efficiency by automating processes for panel management, project management and data collection workflows.

  • The Q One platform automatically tracks projects, invitations and surveys in real time, allowing users to monitor, analyze and respond to fieldwork issues as soon as they arise.

  • Build impactful, custom-branded surveys and send personalized survey invites and reminders via a variety of channels including email, SMS, Fax or VoIP.

  • Q One is a complete solution which includes comprehensive features and functionality for panel set up and management, through to quote and invoice management.

  • Q One FAQs

    Q One FAQs

    Below are some frequently asked questions for Q One.

    Q. What type of pricing plans does Q One offer?

    Q One offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    Contact Q One Tech for detailed pricing information.

    Q. What are the main features of Q One?

    Q One offers the following features:

    • Access permissions
    • Anonymous links
    • CRM
    • Custom end of survey landing pages
    • Customizable, branded invitations
    • Data collection
    • Data management
    • Define security policy
    • Email / online
    • Fraud prevention
    • Instant messaging
    • Invitation tracking
    • Invoicing
    • Kiosk survey
    • Live statistics
    • Mobile survey
    • Multi-channel & multi-lingual
    • Multiple question types
    • Offline response collection
    • Online survey scripting tool
    • Panel financials
    • Panel health validation
    • Panel management
    • Panel sampling
    • Panel self-serve portal
    • Project lifecycle overviews
    • Project management
    • Project performance
    • Project tracking
    • Question branching
    • Quotation
    • Sample counter & mass mailer
    • Sample management
    • Security configuration
    • Send survey invites and reminders via any channel
    • Site intercept survey
    • Skip logic
    • Supports audio / images / video
    • Survey builder
    • Survey design
    • Survey reporting & tracking
    • Survey tracking
    • Team collaboration tools
    • User management

    Q. Who are the typical users of Q One?

    Q One has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Q One support?

    Q One supports the following languages:

    English

    Q. What type of pricing plans does Q One offer?

    Q One has the following pricing plans:

    Subscription

    Q. Does Q One support mobile devices?

    We do not have any information about what devices Q One supports

    Q. What other apps does Q One integrate with?

    We do not have any information about what integrations Q One has

    Q. What level of support does Q One offer?

    Q One offers the following support options:

    Phone Support, Online Support