Gladstone360 is an all-in-one leisure and membership management software for leisure and sports clubs, which offers tools for managing members, marketing, scheduling, payment processing, administration, facilities, and more. The web tool aims to provide a 360 view of the business from any device, with optimization for mobile devices and tablets for management on-the-go. Gladstone360 is partnered with leisure centres, sports facilities, gyms, educational institutions, and health clubs within the UK and Ireland to manage, acquire, schedule, and take payments for leisure activities.
The Gladstone360 platform is designed to aid managers and employees within leisure centers in carrying out their day-to-day tasks, with automation opportunities and client self service to give users more time to focus on providing enhanced customer service. Tasks such as communications, reminders, class scheduling, resource allocation, reporting, and more can be automated within Gladstone360, and the self service kiosks and online portal give clients the opportunity to book their own classes, check-in to centres, pay for bookings, collect tickets, access subscription information, and more.
By combining a custom mobile app, self-service kiosks, access controls, and administrative backend tools, Gladstone360 facilitates management of the entire customer journey, and allows businesses to tailor the solution to their needs. A custom branded mobile app can be built within Gladstone360 using the MobilePro module, which can be configured to provide the features needed by customers such as booking management, news feeds, promotions, social media integration, and more. The Gladstone360 software can also be used on a tablet or integrated with kiosk software to provide a self service reception within the facility. Kiosks facilitate client self service with tools for signing in, paying for tickets, making bookings, printing tickets or wristbands, and more.
My experience with Gladstone360 has been excellent and we have been steadly rolling it our to our business over the last year, with Gladstones assistance.
The software is easy to use and can be rolled out in exisiting environments, which means a low cost to get the software operational with end users.
Continued development of the software has been an issues, with Gladstone favouring launching new products rather than continuing the development of this product.
Very easy to use. System is very good for updating memberships
We offer a six week membership offer. The family one always causes an issue on renewal date as we have to sell it through the gold bar - pick family monthly and then change the dates to make it a six week offer
Love it, looking forward to getting touch screens for reception
I like the aspect, integration with ipads make it really easy to check members in.
Booking sheets. Once we have these we wont need Plus 2. Using both gets confusing.
Moving members from the waiting list to a free'd up space in the class easier in plus 2
Software is very flexible and suit the needs of 80% of our business. Come with a wide variety of functionality topped off with a good reporting tool.
Software lacks some functionality and anomolies across the different platforms. Developmets can be slow.
Capbilities of the software - does everything we need it to do (and more as it happens)
Configuration can sometimes be complicated
Contact Gladstone for a pricing quote.
Below are some frequently asked questions for Gladstone360.
Gladstone360 offers the following pricing plans:
Pricing model: Subscription
Free Trial: Not Available
Contact Gladstone for a pricing quote.
Gladstone360 offers the following features:
Gladstone360 has the following typical customers:
Large Enterprises, Mid Size Business
Gladstone360 supports the following languages:
Gladstone360 has the following pricing plans:
Gladstone360 supports the following devices:
We do not have any information about what integrations Gladstone360 has
Gladstone360 offers the following support options:
FAQs, Online Support, Phone Support