About Datagate

Datagate is a SaaS, telecom billing solution for MSPs that sell UCaaS, VoIP, mobile voice & data services under their own brand. Datagate integrates with popular software systems that MSPs use including ConnectWise Manage, Autotask, Halo PSA, QuickBooks, Xero, Stripe, Authorize.net and others. Suitable for MSPs in USA, Canada, UK, Australia and New Zealand; Datagate & partners handle all telecom tax & compliance requirements.


Key benefits of Datagate

• Datagate can be integrated with ConnectWise Manage, Autotask or Halo PSA, as well as accounting systems such as Quickbooks or Xero, allowing users to share data with the applications they already use.

• The optional white-label customer portal lets MSPs provide their clients with access to their usage data and invoices through a branded interface.

• Integration with the CCH SureTax calculation engine ensures that applicable telecommunications taxes are calculated accurately for customers located in multiple tax jurisdictions.

• Datagate allows MSPs to manage pricing and billing for a range of telecommunications services including unified communications, cellular, VoIP, tolls, data plans, and more.

• Service usage data is gathered and aggregated from multiple sources, providing users with a unified data format for rating, pricing, and bundling communications services.


Images

Datagate Software - Datagate is able to plug into any Telecom Provider and lets you create virtually any pricing plan. Datagate also integrates directly with ConnectWise Manage to eliminate rekeying. Our tax engine integrations allow you to be compliant in the US and Canada!
Datagate Software - The Datagate dashboard gives you an overview of billing by period. As Datagate collects and processes CDR information automatically, it checks to make sure everything is setup correctly.
Datagate Software - Invoicing with Datagate is extremely simple! Simply select a "To Date" and Datagate will generate all eligible invoices in seconds. The bulk invoicing will save you countless hours every month!
Datagate Software - After invoices are generated, you can easily send them out to your customers, export them to you other systems and perform a variety of other actions. Our modern UI is designed around simplicity to make billing a breeze every month.
Datagate Software - In Datagate you can bill both usage based as well as non-usage based items. To save time, you can setup Product Templates (such as this voice bucket) that can be assigned quickly to new customers.
Datagate Software - Our integrations keep growing! Our mission is to make the lives of our customers as easy as possible by integrating to many of the tools they might already be using. Major integrations include ConnectWise, QuickBooks, Xero and ConnectBooster.
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Datagate video
Datagate video
Datagate Software - Datagate is able to plug into any Telecom Provider and lets you create virtually any pricing plan. Datagate also integrates directly with ConnectWise Manage to eliminate rekeying. Our tax engine integrations allow you to be compliant in the US and Canada!
Datagate Software - The Datagate dashboard gives you an overview of billing by period. As Datagate collects and processes CDR information automatically, it checks to make sure everything is setup correctly.
Datagate Software - Invoicing with Datagate is extremely simple! Simply select a "To Date" and Datagate will generate all eligible invoices in seconds. The bulk invoicing will save you countless hours every month!
Datagate Software - After invoices are generated, you can easily send them out to your customers, export them to you other systems and perform a variety of other actions. Our modern UI is designed around simplicity to make billing a breeze every month.
Datagate Software - In Datagate you can bill both usage based as well as non-usage based items. To save time, you can setup Product Templates (such as this voice bucket) that can be assigned quickly to new customers.
Datagate Software - Our integrations keep growing! Our mission is to make the lives of our customers as easy as possible by integrating to many of the tools they might already be using. Major integrations include ConnectWise, QuickBooks, Xero and ConnectBooster.

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4,9 (7)
VS.
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Starting Price

US$300,00
month
US$50,00
year

Pricing Options

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Features

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Integrations

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Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

4,9 /5
(7)
Value for Money
4,8/5
Features
4,9/5
Ease of Use
4,9/5
Customer Support
5/5

Already have Datagate?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 7
Eric
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Datagate greatly optimized our VoIP billing!

Reviewed on 2020/10/21

Bottom line is we save a bunch of time, our customers received great traditional telephony style...

Bottom line is we save a bunch of time, our customers received great traditional telephony style bills and our vendors support and enjoy working through the Datagate platform.

Pros

We have been using Datagate for years and have found many improvements in our business processes. The primary reason we made the switch to Datagate was for our telephony/VoIP billing to sync the invoicing data to Connectwise. Prior to Datagate we had to manually enter data each month which was not scalable. We also had several monthly compliance reporting requirements that took a great deal of time to put together and Datagate’s reporting greatly simplified that process and saved us many hours per month. Last we have appreciated Datagate’s support team who do a great job of getting in meetings with us to tackle new processes or direction of our VoIP billing.

Cons

Early on we had some bumps as the Connectwise integration was built, but that was years ago and its been great since.

Alternatives Considered

Rev.io and Avalara

Reasons for Choosing Datagate

We were looking for integration to Connectwise.

Switched From

Rev.io

Response from Datagate

Thank you for this review Eric. We are glad to hear of your success in VoIP billing with Datagate and ConnectWise. Much appreciated.

Ashlie
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Early Days, but Overall Very Pleased!

Reviewed on 2022/11/15

Our experience so far has been overwhelmingly positive - we are excited to see where our partnership...

Our experience so far has been overwhelmingly positive - we are excited to see where our partnership leads!

Pros

The onboarding process was so smooth, and our project manager was incredibly helpful in the process. We were able to take on the process of invoicing and managed to update our customer records in the process. The process to generate invoicing is one of the easiest we have found, and it has made things much more convenient to review and approve items.

Cons

Our ConnectWise integration continues to run very slow, and can be sporadic. We haven't been able to identify the issue, which can sometimes cause concern as the updates we have made in our CRM are not showing in the billing platform. This can, and has, been overcome by manually syncing but can be frustrating. Additionally, we would like to see more options when sending or re-sending invoicing.

Frank
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great setup staff

Reviewed on 2024/02/06

Pros

Quickbooks integration. [sensitive content hidden]
provided great on-boarding experience

Cons

there is nothing i did not like .

Response from Datagate

Thank you for your review and for highlighting our seamless QuickBooks integration and onboarding experience Frank! We're happy to hear you found everything to your liking and appreciate your support.

Nicole
Overall rating
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Switched to DG from another business BEST decision ever

Reviewed on 2021/06/06

The implementation process was long and took a lot of effort on our part. However, Sogol, our...

The implementation process was long and took a lot of effort on our part. However, Sogol, our implementation specialist really helped us through it and was a great help.

Pros

The look of the invoices, the easiness of the actual invoicing/crediting process.

Cons

We don't like that we have to map invoices each month.

Christa
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great tool for telecom billing

Reviewed on 2021/05/06

Pros

The integration with Bandwidth and the many options available for importing other types of billing records.

Cons

The ability to choose a different billing email address per customer site.

Alternatives Considered

Rev.io

Reasons for Switching to Datagate

Ease of use, direct feed from Bandwidth, better pricing.
Showing 5 reviews of 7 Read all reviews

Datagate FAQs

Below are some frequently asked questions for Datagate.

Datagate offers the following pricing plans:

  • Starting from: US$300,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Contact Datagate for full pricing information.

Datagate has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Datagate supports the following languages:

English

Datagate supports the following devices:

Datagate integrates with the following applications:

ConnectWise PSA, MYOB Business, QuickBooks Online Advanced, Xero

Datagate offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Datagate.