About CommUnity

CommUnity is a must-have for the modern member-based organization that wants to foster lasting member relationships, both with fellow members and with the organization. Our software allows you to easily host a branded, dedicated site that extends your ability to deliver member value through peer-to-peer digital interactions and communication via forums, shared interest groups, gamification, multimedia and online alerts, thus boosting member loyalty and retention.

Our modern and intuitive collaboration platform has been built and enhanced specifically for the needs of staff and stakeholders of associations, chambers of commerce, clubs, societies, volunteer organizations, and other nonprofits. With deep feature functionality, CommUnity is also highly configurable so customers can drive value in the areas that are most important to them without having to pay for costly customization. Finally, Community’s client support is highly reliable and consistently accessible to ensure clients experience long-term success.

CommUnity is the heartbeat of our clients’ associations, chambers of commerce, charities, clubs, societies, and other nonprofit organizations.


Key benefits of CommUnity

  • Discussion Forums: Empower member-to-member collaboration, communication and sharing.

  • Group-specific Collaboration: Provide curated spaces for smaller groups in your organization to connect, learn and share.

  • Gamification: Badging, points-tracking, leaderboards, and surveys keep your members and supporters returning and sharing.

  • Multimedia Support: Capture photos, videos and other media to drive rich SEO and visual engagement.

  • Resource Gallery: Organize and share content and educational resources with your users.

  • Event Calendars: Share details with your audience about upcoming virtual and in-person events.

  • Email Alerts: Send timely conversation updates and provide a way for members to easily return to conversations and stay engaged.

  • Newsfeed: Allow users to easily see updates in your community, including activity from forums, events, profile posts and file uploads.

  • Onboarding Tours: Walk new users through the process of getting the most out of your community with guided experiences.

  • Organizations: This tool allows you to share more about your organization, its history and its mission, as well as showcase who all your members are.

  • Analytics: Our reporting tools help you understand CommUnity vibrancy, highlight growth opportunities and can be connected your AMS or CRM for an end-to-end view of your members.

  • Single Sign On (SSO): Integrate CommUnity with your AMS or CRM for a seamless member login experience.

  • Images

    CommUnity Software - Empower member-to-member collaboration, communication, and sharing with online communities that   deepen member engagement through rich content, Q&A, or voting.
    CommUnity Software - Ensure smaller groups within your organization have their own curated spaces to connect, learn, and share. With custom content permissions, you can offer relevant information to people with shared interests.
    CommUnity Software - Have content that you want to easily organize and share? CommUnity’s resource gallery gives you the space and flexibility to provide education that your members and users want, when they want it.
    CommUnity Software - Quickly and easily see what’s going on in your community and interact with newsfeed content, including activity from forums, events, profile posts, and file uploads.
    CommUnity Software - Badging, points-tracking, and leaderboards keep your members engaged and coming back for more. Cultivate super users and fans by using social recognition to reward members for sharing their knowledge.
    CommUnity Software - Share details about upcoming virtual and in-person events and volunteer opportunities by categorizing each event for easy recognition.
    CommUnity Software - CommUnity tools are more powerful when users and visitors know how to get the most out of them. Walk users through all the engaging features with built-in guided experiences.
    View 8 more
    CommUnity video
    CommUnity Software - Empower member-to-member collaboration, communication, and sharing with online communities that   deepen member engagement through rich content, Q&A, or voting.
    CommUnity Software - Ensure smaller groups within your organization have their own curated spaces to connect, learn, and share. With custom content permissions, you can offer relevant information to people with shared interests.
    CommUnity Software - Have content that you want to easily organize and share? CommUnity’s resource gallery gives you the space and flexibility to provide education that your members and users want, when they want it.
    CommUnity Software - Quickly and easily see what’s going on in your community and interact with newsfeed content, including activity from forums, events, profile posts, and file uploads.
    CommUnity Software - Badging, points-tracking, and leaderboards keep your members engaged and coming back for more. Cultivate super users and fans by using social recognition to reward members for sharing their knowledge.
    CommUnity Software - Share details about upcoming virtual and in-person events and volunteer opportunities by categorizing each event for easy recognition.
    CommUnity Software - CommUnity tools are more powerful when users and visitors know how to get the most out of them. Walk users through all the engaging features with built-in guided experiences.

    Not sure about CommUnity? Compare with a popular alternative

    CommUnity

    4 (13)
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    Starting Price

    US$2 500,00
    year
    US$19,00
    month

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

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    Integrations

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    20

    Ease of Use

    3,7 (13)
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    Value for Money

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    Customer Service

    4,2 (13)
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    Reviews

    Overall rating

    4 /5
    (13)
    Value for Money
    3,4/5
    Features
    3,7/5
    Ease of Use
    3,7/5
    Customer Support
    4,2/5

    Already have CommUnity?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 13
    Joey
    Joey
    Overall rating
    • Industry: Education Management
    • Company size: 10 000+ Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Maximized Engagement Opportunities for Members

    Reviewed on 2021/08/03

    Personify Community allows us to engage our members wherever they are whenever they want, which...

    Personify Community allows us to engage our members wherever they are whenever they want, which gave us the unique opportunity to engage during COVID-19.

    Pros

    This software is easily customizable using CSS and HTML which allowed us to customize it to our "look".

    Cons

    Integrations with other products are limited.

    Alternatives Considered

    Higher Logic Thrive

    Reasons for Switching to CommUnity

    Customization and P360
    Sheila
    Overall rating
    • Industry: Higher Education
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Satisfied: 6 years and counting

    Reviewed on 2019/10/21

    Among many benefits, the reduction of individualized emails has given our team more time to focus...

    Among many benefits, the reduction of individualized emails has given our team more time to focus on other aspects of business. There has been a significant impact on our communications team by eliminating the need for email campaigns.

    Pros

    Our online-closed community has become our primary source of communication with clients, collectively and individually. The software provides our clients with greater ROI by giving them direct, immediate access to vetted resources. Before using the software, clients engaged with a limited number of staff members. Now, they have access to all our subject matter experts through discussion forums and private messaging. Clients also benefit through engagement with other customers using the platform.

    Cons

    I would like to see improvements on how notification settings are managed throughout the community.

    Verified Reviewer
    Overall rating
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    Loved our project manager | Disliked the admin user experience

    Reviewed on 2018/03/07

    Served it's purpose for the organization's online community at the time, but would choose a...

    Served it's purpose for the organization's online community at the time, but would choose a different online community solution now.

    Pros

    It served its purpose as the online community for our organization, which was very group-based. I think it was the cheaper option that the organization went with at the time, but there are other platforms that far out-perform it at similar price points now.

    I really, really enjoyed working with our Project Manager. He came prepared to our weekly calls, had innovative ideas, was very responsive and helped with compiling data for important presentations.

    Cons

    I can't express how much I disliked the admin/back-end interface. It was extremely difficult to navigate, not intuitive, cluttered and just plain not user friendly. It didn't look anything like the member-facing view, so I was constantly switching between browser windows to see "my view" vs "their view" and trying to hunt down the changes I made. It was exhausting!

    I consider myself tech savvy and have picked up other platforms far more quickly. I inherited it from a previous employee, so perhaps if you're part of the project and building the community from the ground-up, it makes more sense. Definitely not friendly for newbies. Members had difficulty navigating it as well - particularly when it came to updating their profiles.

    I'm thankful for our great PM because the community wouldn't have survived otherwise!

    Verified Reviewer
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Very solid platform

    Reviewed on 2018/06/25

    Connecting our supporters to each other and allowing them to post and share resources to each other.

    Connecting our supporters to each other and allowing them to post and share resources to each other.

    Pros

    The customization of the software allows our organization to connect our users across different geographic areas. We were able to build a comprehensive resources section with incredible filtering options which has served our organization well.

    Cons

    The system is based on HTML blocks, and sometimes you need to use contract hours on getting those blocks fixed, as they can be hard to edit as an average administrator with little HTML experience. This can be frustrating when the only edit might be to bold or center a section.

    Aditya
    Aditya
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 1 001–5 000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Personify- A go to product

    Reviewed on 2021/08/22

    Overall it has been really helpful and easy to work daily on this. It has made the work simple to...

    Overall it has been really helpful and easy to work daily on this. It has made the work simple to do and also any new user can grab its functionality quickly

    Pros

    A very easy to use and reliable product for configuring and creating lists for campaign targeting. List created using queries are very easy to migrate through DDP in personify to get final segments to target for marketing or other purpose.

    Cons

    Some automating features would have helped like recreating the same list using a single function rather than creating multiple list using copy function.

    Showing 5 reviews of 13 Read all reviews

    CommUnity FAQs

    Below are some frequently asked questions for CommUnity.

    CommUnity offers the following pricing plans:

    • Starting from: US$2 500,00/year
    • Pricing model: Subscription
    • Free Trial: Not Available

    Pricing is designed based on organization size and budget. Contact Personify Community directly for custom pricing information for your organization.

    CommUnity has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

    CommUnity supports the following languages:

    English

    CommUnity supports the following devices:

    CommUnity integrates with the following applications:

    Blackbaud CRM, Blackbaud Luminate Online, MemberClicks, ThreeSixty, Wild Apricot

    CommUnity offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

    Related categories

    See all software categories found for CommUnity.