Crescendo
About Crescendo
Crescendo is a content storage and management solution designed to aid businesses with sales enablement via content sharing and mobile presentation. The cloud based tools connects with Sharepoint, Google Drive, Box, Salesforce, and OneDrive to access and present content to clients or partners, both online and offline. Crescendo can be utilized by field sales teams for reliable and on-the-go access to up-to-date content and presentations to aid with closing sales.
With the aim of making it easier for sales employees to find and share content with clients, content from third party applications including Box and OneDrive can be automatically consolidated in the Crescendo presentation app. The crescendo platform can be fully customized with company branding, logos, colors, text, and more, to provide clients with a branded experience when viewing content. Users simply need to tag folders within connected apps with the Crescendo tag, and content within these folders are then made available in real time within the Crescendo app. The cloud-based solution can be accessed on a desktop or tablet device, meaning content can be shared in the office or during external field sales meetings.
The Crescendo app can be used for a range of purposes depending on enterprise needs. These include usage as a collateral briefcase for mobile sales teams, a digital solution for marketing agencies, a legal document repository for regulated industries, an in-meeting tool, a training and onboarding tool, or a distribution portal for branded content. In the backend, users can see which files have been updated and when, carry out keyword searches across all documents, make annotations on files, share documents with clients or colleagues, access analytics on content engagement, and update integrated CRM systems with new leads or opportunities.
Key benefits of Crescendo
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- Industry: Chemicals
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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- Value for Money
- Ease of Use
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- Likelihood to recommend 7.0 /10
User opinion
Reviewed on 2020/10/20
Pros
Software is Easy to use. Indicative. Work offline.
Cons
Sometimes it gets stuck, when I want to return to menu.
- Industry: Building Materials
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Access Up-To-Date Materials Anytime/Anywhere
Reviewed on 2020/10/26
We needed a single source for representatives to access all content that's relevant to them....
We needed a single source for representatives to access all content that's relevant to them. Crescendo gave us that option.
Pros
Crescendo is adaptable, customizeable, and was the perfect solution for distributing our sales and marketing collateral. With 27 divisions nationwide, our internal/external sales teams needed a single source to access their content. Crescendo gave us that source!
Our sales teams and representatives now have access to the most up-to-date materials and receive push notifications anytime something new is added.
This is a fantastic product that is easy to manage, easy to update, and perfect for any company looking to enhance their sales arsenal.
Cons
Requiring all new users to sign up for Box was a bit of a learning curve for our reps...but they quickly adapted and we're all good.
Alternatives Considered
UberflipReasons for Switching to Crescendo
Crescendo was willing to adapt more to our needs and their price was better.- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Very good for clients meetings
Reviewed on 2022/10/30
Pros
I used the software some time ago in my former role as a Business Development Manager and I have to say that it speeds up the way you can show content to prospects and clients during sales meeting, simply accessing all contents via tablet
Cons
Sometimes I had some performance issues, but nothing too harsh
- Industry: Medical Devices
- Company size: 201–500 Employees
- Used Daily for 1+ year
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- Value for Money
- Ease of Use
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- Likelihood to recommend 10.0 /10
An absolute game-changer for any field based staff and marketing team
Reviewed on 2020/10/20
From initial set-up to implementation and continuous management of Crescendo, the team have been...
From initial set-up to implementation and continuous management of Crescendo, the team have been incredibly helpful with every aspect. [SENSITIVE CONTENT HIDDEN] are great at listening to suggestions and acting upon them. Their flexibility to changes we suggest have been impeccable. Our sales/clinical team love how easy it is to not only view documentation, but also email directly to their customers, search documentation for information and use it as a training tool.
Pros
As an administrator and user of Crescendo, I cannot imagine daily working life without it! It has solved all our problems from a document management perspective and is a great solution for our sales/clinical teams having remote access to campaigns, product information, training material and key messages. As our staff are often based in hospitals, signal/internet access is often an issue. Having an app like Crescendo that can be accessed without the internet has been game-changing.
As a marketing department, it has also been invaluable to have access to all the analytics so we can see the most used documentation and how campaigns are being utilised.
Cons
The only complications we sometimes have is getting staff to sync content correctly - but believe this is more of an internal training issue.
- Industry: Mechanical or Industrial Engineering
- Company size: 51–200 Employees
- Used for 6-12 months
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- Value for Money
- Ease of Use
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- Likelihood to recommend 10.0 /10
Fantastic Product, Easy to Manage, Perfect for a Distributed Salesforce
Reviewed on 2018/10/22
Our salespeople are sending more emails, more literature, and using our videos as selling tools. It...
Our salespeople are sending more emails, more literature, and using our videos as selling tools. It also enhances our reputation as a technically savvy organization, and offers a unique sales tool to our independent agents. I love Crescendo.
Pros
It does exactly what it claims to, and does it beautifully. Our sales team carries iPads with Crescendo so that they can show our customers only what they're interested in, and email it to them at that moment. We use Google drive hosting, so our salespeople have access to videos, catalogs, excel sheets, presentation PDFs, virtually anything they'd need, and it's easy to manage and run version control. We've also integrated Crescendo with Salesforce so that when our salespeople send a PDF from Crescendo to a customer it automatically syncs or creates an account and contact in Salesforce. It's a beautiful front end that's easy for the least technical person to use. And the customer support is outstanding. The Crescendo team always responds the same day, and they did all the design work, which is critical because I don't have an html programmer or a graphic designer on staff. We've started rolling this out to our independent sales agents as well, and it continues to be a big hit. I love it and can't say enough good things about it.
Cons
Because we implemented in Google Drive, there's not an easy way to include PowerPoint presentations, and you obviously lose the animations, transitions, and embedded videos when they're uploaded as PDFs. However, the convenience and functionality of Drive made it the right implementation for us.
Crescendo FAQs
Below are some frequently asked questions for Crescendo.Q. What type of pricing plans does Crescendo offer?
Crescendo offers the following pricing plans:
- Starting from: US$12.00/month
- Pricing model: Subscription
- Free Trial: Available
Standard: $12/user/month for 10 users minimum. Billed annually. Extended: contact Crescendo for custom pricing information.
Q. Who are the typical users of Crescendo?
Crescendo has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Crescendo support?
Crescendo supports the following languages:
English
Q. Does Crescendo support mobile devices?
Crescendo supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Crescendo integrate with?
Crescendo integrates with the following applications:
Box, Google Drive, Microsoft SharePoint, OneDrive, Salesforce Sales Cloud
Q. What level of support does Crescendo offer?
Crescendo offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep)
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