Crescendo

Crescendo

Sales enablement & mobile content presentation platform.

4.8/5 (5 reviews)

Crescendo Overview

Crescendo is a content storage and management solution designed to aid businesses with sales enablement via content sharing and mobile presentation. The cloud based tools connects with Sharepoint, Google Drive, Box, Salesforce, and OneDrive to access and present content to clients or partners, both online and offline. Crescendo can be utilized by field sales teams for reliable and on-the-go access to up-to-date content and presentations to aid with closing sales.

With the aim of making it easier for sales employees to find and share content with clients, content from third party applications including Box and OneDrive can be automatically consolidated in the Crescendo presentation app. The crescendo platform can be fully customized with company branding, logos, colors, text, and more, to provide clients with a branded experience when viewing content. Users simply need to tag folders within connected apps with the Crescendo tag, and content within these folders are then made available in real time within the Crescendo app. The cloud-based solution can be accessed on a desktop or tablet device, meaning content can be shared in the office or during external field sales meetings.

The Crescendo app can be used for a range of purposes depending on enterprise needs. These include usage as a collateral briefcase for mobile sales teams, a digital solution for marketing agencies, a legal document repository for regulated industries, an in-meeting tool, a training and onboarding tool, or a distribution portal for branded content. In the backend, users can see which files have been updated and when, carry out keyword searches across all documents, make annotations on files, share documents with clients or colleagues, access analytics on content engagement, and update integrated CRM systems with new leads or opportunities.

Pricing

Starting from
US$12,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

Crescendo Reviews

Overall rating
4.8/5
100% positive reviews
4
Excellent
1
Very good
0
Average
0
Poor
0
Terrible
Verified Reviewer

Fantastic Product, Easy to Manage, Perfect for a Distributed Salesforce

Used Other for 6-12 months
Reviewed on 2018/10/22
Review Source: Capterra

Our salespeople are sending more emails, more literature, and using our videos as selling tools. It also enhances our reputation as a technically savvy organization, and offers a unique sales tool to our independent agents. I love Crescendo.

Pros

It does exactly what it claims to, and does it beautifully. Our sales team carries iPads with Crescendo so that they can show our customers only what they're interested in, and email it to them at that moment. We use Google drive hosting, so our salespeople have access to videos, catalogs, excel sheets, presentation PDFs, virtually anything they'd need, and it's easy to manage and run version control. We've also integrated Crescendo with Salesforce so that when our salespeople send a PDF from Crescendo to a customer it automatically syncs or creates an account and contact in Salesforce. It's a beautiful front end that's easy for the least technical person to use. And the customer support is outstanding. The Crescendo team always responds the same day, and they did all the design work, which is critical because I don't have an html programmer or a graphic designer on staff. We've started rolling this out to our independent sales agents as well, and it continues to be a big hit. I love it and can't say enough good things about it.

Cons

Because we implemented in Google Drive, there's not an easy way to include PowerPoint presentations, and you obviously lose the animations, transitions, and embedded videos when they're uploaded as PDFs. However, the convenience and functionality of Drive made it the right implementation for us.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Tomasz J.

Nothing but good experience

Used Daily for 1+ year
Reviewed on 2018/11/01
Review Source: Capterra

We use Crescendo as an end-user front end in a more complex system integration solution, where documents go through a preparation flow, and then are provided to a group of individuals "on the go". Very good experience with supporting us in pushing the product in the direction we needed. Typically, all our questions were answered within a business day, and if there was an issue, it was solved right there and then.

Pros

This was exactly what the solution I was designing needed. "Decoratable" file browser with cloud connectivity. Works like a charm in with SharePoint, very simple to provision. Our client is very happy with the overall solution very much owing to Crescendo.

Cons

Certain limitations which were not blockers for our implementation, but the client did ask the question. For example, ability to annotate documents, but being limited to PDFs only is not great. The sharing back of annotated documentation was a bit of a drag to explain and manage change on. It would be nice if a default sharing function, allowing to flatten the annotations, could be set once and for all by a user. Again, this was our case.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

Vice President

Used Daily for 1-5 months
Reviewed on 2018/10/22
Review Source: Capterra

This collateral management system provides our customers with all marketing and sales content in one secure location.

You can easily:

1. Have all of your sales and marketing collateral in one place
2. Access any presentation by division from your iPad or browser
3. Stay in sync with all collateral updates
4. Share presented content with customers, clients, and co-workers (iPad only)
5. Send contact information to Salesforce (iPad only)

Features:

1. Offline access to files, folders and divisional collateral (iPad only)
2. All files are automatically stored locally on your iPad for offline use (iPad only)
3. Add comments to documents (iPad only)
4. Search for content such as PDFs, PowerPoints, Excel files, Word docs, etc.

GREAT FOR:

1. TRADE SHOWS - Log contacts into Salesforce (iPad only), make presentations, send brochures, etc.
2. GROUP PRESENTATIONS - Use during face-to-face client presentations
3. LOCATIONS WITH UNRELIABLE WIFI - Presentation material and collateral can be stored on your iPad and made available offline (iPad only)

Pros

Ease of use; easy to add cases and resources.

Cons

The web versions does not have all of the features of the app.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Veronica B.

A powerful tool

Used Weekly for 1-5 months
Reviewed on 2019/04/18
Review Source: Capterra

Has made share marketing and sales information incredibly easier

Pros

I use it either on my laptop or mobile to work on documents or to share information with clients. The best thing is that you can work with or without internet, optimizing your time, because any minute counts.

Cons

So far I can’t find any matters in this software

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Adrian C.

Crescendo review

Used Other for 1-5 months
Reviewed on 2018/10/22
Review Source: Capterra

Pros

The app has many impressive features and capabilities.

Cons

Some technical difficulties getting things set up initially.

Rating breakdown

Ease of Use

Likelihood to recommend

8.0/10

Crescendo Pricing

Starting from
US$12,00/month
Pricing options
Free Trial
Subscription
Value for money

Standard: $12/user/month for 10 users minimum. Billed annually.

Extended: contact Crescendo for custom pricing information.

Crescendo Features

  • CRM Integration
  • Customizable Templates
  • Search Functionality
  • Third Party Integration

  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Data Import/Export
  • Email Integration
  • Lead Management
  • Monitoring
  • Real Time Data
  • Reporting & Statistics
  • Sales Analytics
  • Sales Reporting
  • Sales Tracking

Additional information for Crescendo

Key features of Crescendo

  • Automatic backup
  • CRM integration
  • Categorization
  • Client portal
  • Collaborative workspace
  • Content filtering
  • Content library
  • Content repository
  • Customizable templates
  • Dashboard creation
  • Document distribution
  • Engagement analytics
  • File transfer
  • Media library
  • Mobile device management
  • Offline presenting
  • Presentation management
  • Presentation streaming
  • Real time updates
  • Resource management
  • Search functionality
  • Search/filter
  • Self service portal
  • Synchronization management
  • Third party integration
  • Video content
  • Visual analytics

Benefits

  • Access and present files, including documents, images, videos, and more, from third party apps including Sharepoint, Google Drive, Box, OneDrive, and Salesforce with the Crescendo tool which can be used on desktop, mobile, and tablet devices.

  • Enable mobile sales and present content to clients or partners in the field with the Crescendo app which is tailored for field teams that require reliable access to up-to-date content, both online and offline.

  • Turn files and folders into a branded, customized presentation resource. Create a customized portal with company branding, logos, background image, color scheme, and more, to make presentations more visually appealing.

  • Access analytics within the Crescendo backend in order to understand how users are interacting with content. Create dashboards, reports, and queries on over 50 different event types.

  • Organize files within folders, add tags to make them easily accessible, and utilize the keyword search functionality to find specific search terms across all documents.

  • Crescendo FAQs

    Below are some frequently asked questions for Crescendo.

    Q. What type of pricing plans does Crescendo offer?

    Crescendo offers the following pricing plans:

    Starting from: US$12,00/month

    Pricing model: Subscription

    Free Trial: Available

    Standard: $12/user/month for 10 users minimum. Billed annually.

    Extended: contact Crescendo for custom pricing information.

    Q. What are the main features of Crescendo?

    Crescendo offers the following features:

    • Automatic backup
    • CRM integration
    • Categorization
    • Client portal
    • Collaborative workspace
    • Content filtering
    • Content library
    • Content repository
    • Customizable templates
    • Dashboard creation
    • Document distribution
    • Engagement analytics
    • File transfer
    • Media library
    • Mobile device management
    • Offline presenting
    • Presentation management
    • Presentation streaming
    • Real time updates
    • Resource management
    • Search functionality
    • Search/filter
    • Self service portal
    • Synchronization management
    • Third party integration
    • Video content
    • Visual analytics

    Q. Who are the typical users of Crescendo?

    Crescendo has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does Crescendo support?

    Crescendo supports the following languages:

    English

    Q. What type of pricing plans does Crescendo offer?

    Crescendo has the following pricing plans:

    Subscription

    Q. Does Crescendo support mobile devices?

    Crescendo supports the following devices:

    iPhone, iPad

    Q. What other apps does Crescendo integrate with?

    Crescendo integrates with the following applications:

    Box, Google Drive, Microsoft OneDrive, Salesforce Sales Cloud, SharePoint

    Q. What level of support does Crescendo offer?

    Crescendo offers the following support options:

    FAQs, Online Support, Phone Support