Maxwell Health

Maxwell Health

Benefits administration platform for employees and HR teams

4.5/5 (10 reviews)

Maxwell Health Overview

Maxwell Health is a cloud-based HR and health benefits technology platform and marketplace solution, which combines the enrollment and management of health benefits into one product. Promising to streamline the day-to-day benefits administration process, company employees are provided convenient access across web and mobile. Employees are then able to shop for and enroll in benefit package plans, sign forms electronically and indeed monitor coverage and wellness information anytime and anywhere thanks to companion iOS and Android app support.

In addition, the Maxwell Health mobile app for iOS and Android devices places benefits, health and wellness information into a native dashboard-based interface. Providing users with the ability to manage their health while on the go, it permits secured login for access to viewing benefits details along with the management of those packages. Plan documents, policy numbers, and any insurer web resources can be found within a single organized location, while tools support the contact of personal health advocates. Users can get comparisons of service costs, identify the most appropriate physicians and receive guidance on claims, bills or prescription prices – even facilitating the photo capture of claims or bills for sending to an advocate. Finally, fitness tracking features include connectivity with Jawbone UP band or Fitbit to count daily steps and earn points, while integration is also offered for other products such as Doctor on Demand, HelloFresh, and Powhow.

Pricing

Starting from
US$30,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

Maxwell Health Reviews

Overall rating
4.5/5
90% positive reviews
6
Excellent
3
Very good
1
Average
0
Poor
0
Terrible
Shannon D.

Add ease and efficiency to Open Enrollment... and life after OE!

Used Weekly for 1-5 months
Reviewed on 2016/11/11
Review Source: Capterra

We just implemented Maxwell Health (which fully integrates with our HRIS) and I'm delighted with the ease with which we now handle Open Enrollment. Employees are presented with their options, can easily compare various plans and make their selections immediately. I'm not asked to interpret plan offerings for employees, as the information is easily and clearly accessible on each plan. Costs are calculated immediately and after plans are selected and confirmed, the premium information flows automatically to payroll. No more payroll errors due to a manual process. Employees are happy with the ease of use and I'm happy with the ease of administration and with the timeliness and accuracy of payroll deductions.
After Open Enrollment, employees continue to have access to detailed plan information and can check their EOBs, reprint their ID cards, manage Life Events and other tasks that formerly required my involvement.
The Dashboard gives me quick update on the progress of enrollments and a variety of reports allow me to manage our Benefits program easily and efficiently. My only question is 'Why didn't we do this sooner!'.

Pros

Integration/synchronization with BambooHR employee data
Vastly improved Open Enrollment due to the information available to employees and the ability to do a side-by-side comparison of plans during enrollment
Automated new hire enrollment
Simple, attractive and intuitive interface design
Great support for the benefits administrator and for employees throughout the year
The options available to employees to manage plan tasks from a single interface
The options available to the benefits administrator to easily and efficiently manage employee enrollments and ongoing participation from a single interface
The rich selection of reports
Ease in supporting the employees throughout the year
Bulk updates
Automatic email notifications
Smart phone integration

Cons

' Not all plans offer EDI, which adds a step to the enrollment process
' Currently updates to Maxwell do not sync with Bamboo; I am told this will change in the coming year
o We must be careful that employees don't change demographic data in Maxwell without changing it in Bamboo as well
o HR is notified that a change was made which mitigates the inconvenience

Response from SCI & Associates

So glad you like the platform Shannon. Thanks for the review!

-Nolan, SCI

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jorge C.

Great Benefit Enrollment Platform For SMB

Used Daily for 1+ year
Reviewed on 2018/01/03
Review Source: SoftwareAdvice

Pros

There are a lot of different benefit enrollment platforms in the market and I really have enjoyed working with Maxwell Health. They have great customer service and are always looking for ways to improve their software.

Cons

I wish there were more connections with other carriers. They also tend to focus more on companies that are around 1-150 lives. Typically with larger clients you'll need something to be more robust.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Joshua O.

Efficient!

Used Weekly for 1+ year
Reviewed on 2018/04/24
Review Source: SoftwareAdvice

Pros

I love how easy this product is to use! It has saved us so much time in our on-boarding process. Everything is straightforward and all directions are given to our employees that use this product. It also makes our open enrollment process streamlined.

Cons

There have been a few changes to the dashboard recently, which has taken some time to get used to. Other than that, this product is great!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Tamara H.

Maxwell is a very easy system to use. Maxwell provides step by step resources and readily available

Used Daily for 1-5 months
Reviewed on 2017/08/02
Review Source: Capterra

Pros

Easy implementation and very user friendly. There are a lot of resources and assistance available. Dedicated account manager.

Cons

Does not support Cobra Administration at this time and does not support defined contribution. These are big deterrants.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Jeanine F.

Four-Stars!

Reviewed on 2016/11/07
Review Source: Capterra

I had been exposed to the Maxwell Health website during our open enrollment last November/December and have used it to keep track of our company's insurance needs. It gets a little bit confusing when it's time to confirm the employee's choices, but overall it is a very valuable tool.

Response from SCI & Associates

Thanks Jeanine!

We appreciate hearing about your feedback!

Like any robust HR tool, Maxwell can take some time to get fully up to speed: Having said that, the Maxwell team is constantly working on making the platform easier to use, which we're sure you'll appreciate!

-Nolan

Rating breakdown

Value for Money
Ease of Use
Customer Support

Maxwell Health Pricing

Starting from
US$30,00/month
Pricing options
Free Trial
Subscription
Value for money

Platform pricing:

10 employees = Starting at: $30 per month
25 employees = Starting at: $75 per month
50 employees = Starting at: $150 per month
100 employees = Starting at: $300 per month
250 employees = Starting at: $750 per month
500 employees = Starting at: $1500 per month
1000 employees = Starting at: $3000 per month

+ $800 per year annual employer services fee

Maxwell Health Features

  • Activity Dashboard
  • Automatic Notifications
  • Customizable Reporting
  • Employee Management
  • Employee Onboarding
  • Real Time Reporting
  • Third Party Integration

  • API
  • Activity Tracking
  • Applicant Tracking
  • Automatic Reminders
  • Customizable Branding
  • Data Import/Export
  • Employee Database
  • Employee Portal
  • Employee Self Service
  • Performance Management
  • Recruiting Management
  • Reporting & Statistics
  • Self Service Portal

Additional information for Maxwell Health

Key features of Maxwell Health

  • Activity dashboard
  • Automatic notifications
  • Benefits management
  • Compliance tracking
  • Disability insurance administration
  • Document management
  • Electronic signature capture
  • Email integration
  • Employee lifecycle management
  • Employee management
  • Employee onboarding
  • Enrollment management
  • For brokers
  • For employers
  • HIPAA compliant
  • HR management
  • Health insurance
  • Health insurance administration
  • Mobile integration
  • Notifications
  • Real time reporting
  • Reward distribution
  • Role-based permissions
  • Self-enrollment
  • Shopping cart
  • Supplier onboarding
  • Task management
  • Third party integration
  • User photos

Benefits

• Maxwell Health is a benefits and HR administration system designed for SMB’s, supporting their employers and employees with online enrollment, benefits management, compliance, and more.

• Key features include access to the Maxwell Marketplace for benefits package shopping backed by seamless access to online scheme enrollment and package administration via dashboard.

• DocuSign integration enables secure electronic document signing for authorizing enrollment forms within a paperless workflow.

• Custom reporting capabilities provide real time employee insights, with a pre-built report library for representing change, benefit and census reports, enrollment data and more.

• The companion Maxwell Health mobile app for iOS and Android mobilizes health information into a dashboard-based UI that invites users to access benefits details remotely, contact personal health advocates, engage with health and wellness services and also track physical activity via Jawbone UP or Fitbit connectivity.

Maxwell Health FAQs

Below are some frequently asked questions for Maxwell Health.

Q. What type of pricing plans does Maxwell Health offer?

Maxwell Health offers the following pricing plans:

Starting from: US$30,00/month

Pricing model: Subscription

Free Trial: Not Available

Platform pricing:

10 employees = Starting at: $30 per month
25 employees = Starting at: $75 per month
50 employees = Starting at: $150 per month
100 employees = Starting at: $300 per month
250 employees = Starting at: $750 per month
500 employees = Starting at: $1500 per month
1000 employees = Starting at: $3000 per month

+ $800 per year annual employer services fee

Q. What are the main features of Maxwell Health?

Maxwell Health offers the following features:

  • Activity dashboard
  • Automatic notifications
  • Benefits management
  • Compliance tracking
  • Disability insurance administration
  • Document management
  • Electronic signature capture
  • Email integration
  • Employee lifecycle management
  • Employee management
  • Employee onboarding
  • Enrollment management
  • For brokers
  • For employers
  • HIPAA compliant
  • HR management
  • Health insurance
  • Health insurance administration
  • Mobile integration
  • Notifications
  • Real time reporting
  • Reward distribution
  • Role-based permissions
  • Self-enrollment
  • Shopping cart
  • Supplier onboarding
  • Task management
  • Third party integration
  • User photos

Q. Who are the typical users of Maxwell Health?

Maxwell Health has the following typical customers:

Mid Size Business

Q. What languages does Maxwell Health support?

Maxwell Health supports the following languages:

English

Q. What type of pricing plans does Maxwell Health offer?

Maxwell Health has the following pricing plans:

Subscription

Q. Does Maxwell Health support mobile devices?

Maxwell Health supports the following devices:

Android, iPhone

Q. What other apps does Maxwell Health integrate with?

Maxwell Health integrates with the following applications:

ADP Workforce Now, BambooHR, DocuSign, Paychex Flex, Paylocity Web Pay

Q. What level of support does Maxwell Health offer?

Maxwell Health offers the following support options:

Online Support, Phone Support