CommandCenterHD

The Digital Signage that Inspires Action With Your Audience

About CommandCenterHD

Keep Audiences Engaged with Daily Curated Content |
Your deployment needs data-integrated content programs to solve your workplace problems. Whether you need to increase employee retention, boost manufacturing floor productivity, or enhance your retail experience- Industry Weapon's CommandCenterHD has content programs to make an impact.

The Digital Signage Platform That Inspires Action With Your Audience |
CommandCenterHD is a cloud-based, hardware-agnostic digital signage platform which allows organizations to create, schedule, and broadcast content across multiple displays and locations. The software can be used on existing devices, and Industry Weapon also offers a range of media players for different signage applications.

Digital Signage Made Simple |
CommandCenterHD’s drag-and-drop interface and WYSIWYG editor allow users to edit and manage content from within their web browser. Content can be scheduled using a variety of options, and advanced content distribution technologies are designed to ensure that all content is delivered on time.

Endless Options for Optimal Engagement |
CommandCenterHD offers a library of app integrations which can be used to pull data for displays in real time, including event information, social media content, KPIs, menus, and more. The emergency alert system can be used to broadcast information simultaneously through all screens during emergency situations. Users can also group and manage users, and control access to features and content using customizable roles.

Key benefits of CommandCenterHD

  • FREE, Professionally Curated Content and data-integrated campaigns to keep signage fresh each day.

  • Built-in touch capabilities enable the use of interactive content for retail consumer engagement, event booking, and wayfinding.

  • CommandCenterHD offers an apps library with a range of integrations to display menus, event info, KPIs, social media content, important dates and reminders.

  • The emergency alert system can be used to broadcast information to all screens simultaneously.

  • Users can be segmented into groups by department or location, and access to features and content can be restricted using customizable roles.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 4 others, United Kingdom, Japan, Mexico, United States

    Supported Languages

    English

    Images

    CommandCenterHD's Events App for Important Date Reminders
    CommandCenterHD's Promotional Engagements
    CommandCenterHD's Interactive Directory Templates
    CommandCenterHD's Video Donor Wall Templates
    CommandCenterHD's Emergency Alert Integration for Real-Time Instructions
    CommandCenterHD's Voice Program for Retail and Social Media hybrid messaging.
    CommandCenterHD's Wayfinding Capabilities
    CommandCenterHD's Employee Retention Program
    View 9 more
    CommandCenterHD video
    CommandCenterHD video
    CommandCenterHD video
    CommandCenterHD video
    CommandCenterHD screenshot: CommandCenterHD's Events App for Important Date Reminders CommandCenterHD screenshot: CommandCenterHD's Promotional Engagements CommandCenterHD screenshot: CommandCenterHD's Interactive Directory Templates CommandCenterHD screenshot: CommandCenterHD's Video Donor Wall Templates CommandCenterHD screenshot: CommandCenterHD's Emergency Alert Integration for Real-Time Instructions CommandCenterHD screenshot: CommandCenterHD's Voice Program for Retail and Social Media hybrid messaging. CommandCenterHD screenshot: CommandCenterHD's Wayfinding Capabilities CommandCenterHD screenshot: CommandCenterHD's Employee Retention Program

    Features

    Total features of CommandCenterHD: 45

    • Access Controls/Permissions
    • Active Directory Integration
    • Alerts/Notifications
    • Audit Trail
    • Auto Update
    • CRM
    • Communication Management
    • Configuration Management
    • Content Library
    • Content Management
    • Content Scheduling
    • Customizable Branding
    • Customizable Templates
    • Data Import/Export
    • Data Security
    • Data Visualization
    • Database Support
    • Digital Menu Boards
    • Digital Signage
    • Drag & Drop
    • Event Calendar
    • HR Management
    • Interactive Content
    • Layout & Design
    • Media Library
    • Multi-Channel Communication
    • Multi-Screen Support
    • Multiple Data Sources
    • PCI Compliance
    • Playlist Management
    • Point of Sale (POS)
    • Real Time Data
    • Real-time Updates
    • Remote Display Management
    • Role-Based Permissions
    • Secure Data Storage
    • Single Sign On
    • Social Media Integration
    • Third Party Integrations
    • Time Clock
    • User Management
    • Visual Editor
    • WYSIWYG Editor
    • Website Integration
    • XML / RSS

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    Reviews

    Overall rating

    4,6 /5
    (63)
    Value for Money
    4,5/5
    Features
    4,4/5
    Ease of Use
    4,1/5
    Customer Support
    4,8/5

    Already have CommandCenterHD?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 63
    Kristi C.
    Overall rating
    • Industry: Entertainment
    • Company size: 2-10 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Great Customer Service

    Reviewed on 2019/04/05

    We are planning to add a social media wall to our digital signage and recently discovered that...

    We are planning to add a social media wall to our digital signage and recently discovered that CommandCenterHD has an app called Social Buzz to seamlessly integrate this social media wall with our current promotional videos we are running. They have been great to work with and willing to get us the best options for our needs.

    Pros

    We are a small department at a larger university. The university as a whole uses CommandCenterHD across campus to control all digital signage. Our department (performing arts venue) uses it to control our promotional televisions in the lobby and box office. The software is simple to navigate with nearly instant playback after changes are made. We are very impressed with the ease of use and the customization it allows.

    Cons

    It is not mobile friendly when you are trying to update your digital signage on a mobile device or iPad. The dashboard is only 100% functional on a desktop computer.

    Response from Industry Weapon

    Thanks for your feedback Kristi! Excited to see the amazing things Ball State does with Social Buzz!

    Michael R.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 5 001-10 000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great Customer Service

    Reviewed on 2019/08/21

    Pros

    The software is very easy to use. The support is great.

    Cons

    I don't have any issues with this product.

    Eric S.
    Overall rating
    • Industry: Plastics
    • Company size: 201-500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    CommandCenterHD with Embedded LG Players

    Reviewed on 2019/01/29

    CommandCenterHD is good. The platform is great, the content is great, using it is pretty easy for...

    CommandCenterHD is good. The platform is great, the content is great, using it is pretty easy for the users.

    Pros

    It has a lot of features for making content. Support does a good job helping end users with their content. Support is responsive.

    Cons

    The embedded LG Series E player has been super problematic. Our players go offline often. The fixes from support are often limited because they are waiting on fixes from LG. One fix seems to lead to another fix. Feels like we are often going in circles trying to get the embedded players in the TVs stable. Support does their best to help, but there are often not any quick answers and we have a lot of downtime.

    This link:

    https://www.industryweapon.com/digital-signage-solutions/why-industry-weapon#devices

    Markets the embedded players are easy to support and that has not been the case for us. Support 4 TVs with this players and trying to keep them online has cost us many hours of lost productivity internally.

    Response from Industry Weapon

    Eric,

    Appreciate your review and glad that you love the content and usability. That said, very sorry about the hardware issues you've experienced. We are working with the manufacturer to resolve your issue as soon as possible.

    Sarah M.
    Overall rating
    • Industry: Higher Education
    • Company size: 201-500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Great platform for campus digital signage

    Reviewed on 2018/12/04

    We installed Industry Weapon software across our new college campus, and it's been great. The...

    We installed Industry Weapon software across our new college campus, and it's been great. The ability to easily customize content across campus without having to physically go to each display and reprogram it is such a time-saver. The built-in features are great, and the support can't be beat!

    Pros

    I love how customizable it is - we have yet to come up with a scenario Industry Weapon can't pull off!

    Cons

    It's not the most stable platform I've ever used. Certain displays seem to break randomly and inexplicably. But, it's easy to fix on my own!

    Response from Industry Weapon

    Hi Sarah,

    Thanks for the review! If you're having an issue, we want to know so that our team can look into what is causing your problem. Your account manager will be reaching out to get more details and help figure out your problem.

    Verified Reviewer
    Overall rating
    • Industry: Farming
    • Company size: 5 001-10 000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Wonderful Product with Amazing Support

    Reviewed on 2018/10/15

    Using IW we have been able to share our progress against goals with Management and our team as well...

    Using IW we have been able to share our progress against goals with Management and our team as well as keep people up to date on potential issues. It has been a wonderful way to keep everyone on the same page.

    Pros

    The overall simplicity of the software has made it something that we not only use for our department, but have become proponents of to others throughout our company. Having a simple web interface to upload content to every TV on site, as well as the ability to tailor content to each audience is stellar. Additionally, any issues we have had were handled quickly and in a timely manner by the IW technical team.

    Cons

    Haven't really run into any major cons. The inability to run multiple RSS feeds has come up once or twice, but wasn't a major impact. We had a problem with a player updating causing one of our displays to be down for several days, but the technical team worked on it and sent out a drive with the updated software which fixed the problem.

    Showing 5 reviews of 63 Read all reviews

    CommandCenterHD FAQs

    Below are some frequently asked questions for CommandCenterHD.

    CommandCenterHD offers the following pricing plans:

    • Starting from: US$750,00/year
    • Pricing model: Subscription
    • Free Trial: Available

    Contact Industry Weapon for pricing information. Users never charged for tech support nor training.

    We do not have any information about CommandCenterHD features

    CommandCenterHD has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    CommandCenterHD supports the following languages:

    English

    CommandCenterHD supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    CommandCenterHD integrates with the following applications:

    Aura Call Center Elite, Blackboard Collaborate, Clover, Dropbox Business, Facebook, Google Calendar, Google Docs, Google Drive, Google Maps, IBM Cognos Analytics, Infor Point of Sale (POS), Instagram, LinkedIn for Business, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft SharePoint, Okta, Omnilert Scenarios, Salesforce Sales Cloud, ShareFile, Sprinklr, Twitter, Zendesk

    CommandCenterHD offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

    Related categories

    See all software categories found for CommandCenterHD.