ManageEngine Remote Access Plus

ManageEngine Remote Access Plus

Enterprise remote support solution for system administrators

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ManageEngine Remote Access Plus Overview

ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location. Key tools include advanced remote desktop sharing, system manager, Wake on LAN, remote command prompt, file manager, registry, remote shutdown and more.

ManageEngine offers HIPAA compliant, advanced remote control functionality that enables system administrators and help desk technicians to support the network’s computers from anywhere. Users can assist Mac, Windows and Linux computers with over ten high quality features including file transfer, multi-monitor support, integrated chat, record remote sessions, collaborative troubleshooting, and more. The system manager tool helps remotely access and manage any client's computer and services to resolve issues quickly through features such as access command prompt, registry, event viewer, file sharing, printer and device management, and more.

Voice, video and text chat capabilities enables technicians to instantly collaborate with the end user to remotely provide assistance and help during troubleshooting. Users can initiate chats from home screen, as well as via the remote control screen. The wake on LAN feature allows users to turn remote computers on on-demand, individually or in bulk with a few clicks, and get detailed agent status updates. The smart remote shutdown component shows which live computers have zero active users and remotely turns them off, locks them, or puts them to sleep. Audit-ready, real-time reports help users maintain records on all activity which provide them with visibility on the tasks performed in a holistic view.

Pricing

Starting from
US$20,00/month
Pricing options
Free Trial
Free
One Time License
Subscription

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Danish, Dutch, English, Finnish, French and 7 others, German, Irish, Italian, Japanese, Spanish, Taiwanese, Turkish

ManageEngine Remote Access Plus Pricing

Starting from
US$20,00/month
Pricing options
Free Trial
Free
One Time License
Subscription

Contact ManageEngine for a personalized quote for cloud or on-premises solutions.

The solution is available in 3 editions: Free, Standard, and Professional.

ManageEngine Remote Access Plus Features

  • Chat
  • Instant Messaging
  • Monitoring
  • Reporting & Statistics
  • Third Party Integration

  • API
  • Activity Dashboard
  • Automatic Notifications
  • CRM Integration
  • Contact History
  • Customizable Branding
  • Email Integration
  • Knowledge Base Management
  • Multi-Channel Communication
  • Prioritizing
  • Real Time Monitoring
  • Social Media Integration
  • Support Ticket Management
  • Surveys & Feedback
  • Workflow Management

Additional information for ManageEngine Remote Access Plus

Key features of ManageEngine Remote Access Plus

  • Advanced remote control
  • Audit ready reports
  • Collaboration tools
  • Create folders on remote computers
  • Device manager
  • Drag and drop files to remote computers
  • Event viewer
  • File transfer
  • Manage devices and drivers
  • Manage printers and shares
  • Manage software
  • Manage users and groups
  • Manipulate registry keys and values remotely
  • Multi monitor support
  • Power status tracking on network computers
  • Record remote sessions
  • Remote desktop sharing
  • Remote file manager
  • Remote monitoring
  • Remote registry
  • Remote shutdown
  • Remote task manager
  • Reporting
  • Troubleshooting
  • Voice, video and text chat
  • Wake on LAN

Benefits

  • ManageEngine Remote Access Plus helps reduce troubleshooting time with tools such as remote file transfer, system manager, Wake on LAN, remote shutdown, and more.

  • Connect to any computer within the corporate network irrespective of their location with the advanced remote control tool.

  • Collaborate with other technicians to troubleshoot each and every issue as a team through voice and video chat.

  • Remote shutdown live computers with zero active users to cut down running costs.

  • Get audit-ready, real-time reports for complete visibility on initiated remote sessions, registry value exports, chat history, and more.

  • ManageEngine Remote Access Plus FAQs

    Below are some frequently asked questions for ManageEngine Remote Access Plus.

    Q. What type of pricing plans does ManageEngine Remote Access Plus offer?

    ManageEngine Remote Access Plus offers the following pricing plans:

    Starting from: US$20,00/month

    Pricing model: Free, One Time License, Subscription

    Free Trial: Available

    Contact ManageEngine for a personalized quote for cloud or on-premises solutions.

    The solution is available in 3 editions: Free, Standard, and Professional.

    Q. What are the main features of ManageEngine Remote Access Plus?

    ManageEngine Remote Access Plus offers the following features:

    • Advanced remote control
    • Audit ready reports
    • Collaboration tools
    • Create folders on remote computers
    • Device manager
    • Drag and drop files to remote computers
    • Event viewer
    • File transfer
    • Manage devices and drivers
    • Manage printers and shares
    • Manage software
    • Manage users and groups
    • Manipulate registry keys and values remotely
    • Multi monitor support
    • Power status tracking on network computers
    • Record remote sessions
    • Remote desktop sharing
    • Remote file manager
    • Remote monitoring
    • Remote registry
    • Remote shutdown
    • Remote task manager
    • Reporting
    • Troubleshooting
    • Voice, video and text chat
    • Wake on LAN

    Q. Who are the typical users of ManageEngine Remote Access Plus?

    ManageEngine Remote Access Plus has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does ManageEngine Remote Access Plus support?

    ManageEngine Remote Access Plus supports the following languages:

    Danish, Dutch, English, Finnish, French, German, Irish, Italian, Japanese, Spanish, Taiwanese, Turkish

    Q. What type of pricing plans does ManageEngine Remote Access Plus offer?

    ManageEngine Remote Access Plus has the following pricing plans:

    Free, One Time License, Subscription

    Q. Does ManageEngine Remote Access Plus support mobile devices?

    We do not have any information about what devices ManageEngine Remote Access Plus supports

    Q. What other apps does ManageEngine Remote Access Plus integrate with?

    We do not have any information about what integrations ManageEngine Remote Access Plus has

    Q. What level of support does ManageEngine Remote Access Plus offer?

    ManageEngine Remote Access Plus offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials