About Iris Works

Iris Works is a photography studio management system designed to help photographers streamline client and studio management processes with features such as online booking and scheduling, automated workflows, contract management, invoicing, scouting location management, questionnaires, and more. As a cloud-based solution, Iris Works gives photographers the flexibility to manage their business and clients anytime, anywhere, via any internet-enabled device.

Iris Works supports an integrated scheduling system which enables users to book and manage client schedules quickly and conveniently online. Clients can also manage their own schedules by picking an open or available time slot on the studio calendar. Users can choose to display the entire calendar, or just a few select options at a time. Iris Works includes a lead page which allows users to pull and manage new leads and contacts from their website and social media accounts like Facebook and Instagram. Iris Works features automated follow-up tools designed to connect and follow-up with leads efficiently based on their service interests.

Automated workflow management technology helps users organize and manage their studio management processes, allowing users to send and receive contracts, invoices and emails, as well as create to-do lists with due dates for clients all in one place. Iris Work’s invoice templates enable users to request and manage deposits and final payments online. Clients can make payments securely through Square, PayPal or Stripe accounts. Iris Works supports brand management capabilities, enabling users to promote their business effectively through branded emails, invoices, questionnaires, contracts, and more. Other Iris Works features include ShootProof and Quickbooks Online integration, plus a unique scouting system.

Pricing starting from:

US$25,00/month

  • Free Trial
  • Subscription

Key benefits of Iris Works

  • An integrated scheduling system allows clients to manage their own schedules by picking an open or available time slot on the online studio calendar.
  • Streamline and organize studio workflow processes with automated workflow technology, allowing users to send and receive contracts, invoices, and emails, as well as create to-do lists with due dates online.
  • The Iris Works Lead Page allows users to pull in new leads and contact information from their website and social media accounts such as Facebook and Instagram.
  • Invoice templates enable users to request and manage deposits and final payments efficiently online. Clients can pay quickly and securely through Square, PayPal or Stripe accounts.
  • Photographers can promote their business through branded emails, invoices, questionnaires, contracts, and more.

  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, United States

    Supported Languages

    English

    Pricing starting from:

    US$25,00/month

    • Free Trial
    • Subscription

    Images

    View 4 more
    Iris Works screenshot: Iris Works screenshot: Iris Works screenshot:

    Features

    Total features of Iris Works: 21

    • Activity Dashboard
    • Appointment Management
    • Appointment Scheduling
    • Automated Scheduling
    • Billing & Invoicing
    • Booking Management
    • Calendar Management
    • Client Management
    • Contract/License Management
    • Document Management
    • Event Management
    • Invoice Management
    • Lead Management
    • Online Booking
    • Project Management
    • Purchasing & Receiving
    • QuickBooks Integration
    • Template Management
    • Third Party Integrations
    • To-Do List
    • Workflow Management

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    Reviews

    Overall rating

    4,6 /5
    (231)
    Value for Money
    4,5/5
    Features
    4,2/5
    Ease of Use
    4,5/5
    Customer Support
    4,8/5

    Already have Iris Works?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 231
    Deirdre L.
    Overall rating
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    I love using Iris. I shopped around at Imaging USA and tried a few different ones out, but...

    Reviewed on 2018/05/18

    Way more streamlined studio management! Invoicing capability, scheduling, client forms, contracts,...

    Way more streamlined studio management! Invoicing capability, scheduling, client forms, contracts, etc. Too many to remember.

    Pros

    It's ease of use. It is incredibly user friendly. I love that I can have client leads automatically entered into my client data base. It saves so much time. I love that they are always updating it and trying to improve it and make it even more amazing than it already is. Their customer support is also very good.

    Cons

    I wish that I could do partial payment options on invoices; that way I don't have to do a new invoice for payment plans, and could just send out a reminder email or something. I also wish they would have an app; I don't know why, but I feel like apps are easier to work with than websites on my phone or tablet, even though it is a responsive website.

    Aimee M.
    Overall rating
    • Industry: Photography
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Game Changer

    Reviewed on 2020/10/09

    Customer service is always fantastic. They’re always making improvements to the software AND...

    Customer service is always fantastic. They’re always making improvements to the software AND adding new partners. Spend the money and take your business to the next level.

    Pros

    What’s not to like??? I couldn’t function without Iris!!! I can manage my shoot schedule, communications, online galleries & invoicing all in one place. It easily connects to my iCalendar, Shootproof, & Square! Email templates and automated workflows save me so much time.

    Cons

    The only downside is the initial set-up; it does take some time to get all the existing client information entered. That would be a downside to implementing any client management system, not just Iris.

    Meghan M.
    Overall rating
    • Industry: Photography
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 1.0 /10

    I am ready to leave and go to another service.

    Reviewed on 2018/05/22

    Organization of my client information. Automated emails.

    Organization of my client information. Automated emails.

    Pros

    The way my client information is organized and accessible. I like the automated emails. I like the client questionnaires.

    Cons

    *No automated invoicing as part of the workflow. This seems like a no-brainer. If I want a studio software to do all the work for me- invoicing is part of that work!
    *The way that inquiries are displayed(hate that I have to "make them a client" in order to unbold them from the clients portal. Inquiries get lost because they are not marked as "answered" in the client portal.
    *I hate that I have to create an entire workflow just to send client a contract. If I need to send them a different contract that the one in the normal workflow I have to build an entirely new workflow to send it to them. I hate that I can't send them a workflow with a slightly changed contract. For example- I have a wide variety of mini-session pricing depending on the time of year and type of mini-session. The pricing is really the only thing that changes on the contract. Yet, I have to build an entirely new workflow every time I set up a different mini-session pricing. Why can't I just be allowed to adjust the price in the contract when I go to send a workflow?
    *I wish there was an easier way to see what clients have actually completed their workflow without having to individually go in to each client's page and click around. I often have mini-sessions with 14 families in one day. I can see them all on my calendar in the portal but there is no easy way to see all of them in list form and see what contracts and questionnaires have or have not been filled out for the day.
    SO MUCH MORE!

    Response from Iris Works

    Hi Meghan -

    I'm sorry to hear your disappointment with our system and our capabilities. I'd like to address a few concerns. You are definitely able to modify a contract, and do not need to create a new workflow in order to send a contract. You can manually send a contract, modifying it before sending.

    I completely understand your concern and frustration with no automated invoicing. We are in the process of adding this capability.

    And lastly, the frustration you have with not being able to see all completed/not-completed questionnaires and contracts is a shared frustration. Our team is already mapping out a solution to this.

    I hope you'll give us a chance to address some of your concerns!

    Michael S.
    Overall rating
    • Industry: Photography
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    A must have for ANY photographer!

    Reviewed on 2019/01/14

    Bottom line, Iris Works saves me time! Once you get everything set up it makes servicing clients a...

    Bottom line, Iris Works saves me time! Once you get everything set up it makes servicing clients a breeze. That's important because I can focus more on creating and less on processes.

    Pros

    Iris Works takes the hassle out of many of the day to day operations for my business. I like being able to quickly enter clients, send them important information about setting up their shoot and how easy it is for clients to pick a date and book their shoot. Additionally - and most importantly - Iris Works EXCELS at providing stellar customer support and they are keen on listening to feedback and implementing improvements to their offering. Seriously, you simply can't go wrong by choosing Iris Works Software!

    Cons

    If I had to be picky, I'd say that their lead page could use a refresh and be more customizable. Also, applying more customization to forms and invoices overall.

    Stephanie B.
    Overall rating
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    I use Iris works for every session I book it makes my life so much easier!

    Reviewed on 2018/05/15

    less thinking more time for family and getting work done such as photographing and editing.

    less thinking more time for family and getting work done such as photographing and editing.

    Pros

    I like that I can keep information about my clients and that I can set it up so that it automatically reminds my clients of their sessions so that i don't have to and I have had less people not show up for their sessions. It makes it easy to keep track of things I need to get done for each session.

    Cons

    the only thing that I don't like is that there isnt an app or anything for it its all on a website I would love it that much more if It was directly on my desktop and phone and easier to access.

    Showing 5 reviews of 231 Read all reviews

    Iris Works FAQs

    Below are some frequently asked questions for Iris Works.

    Iris Works offers the following pricing plans:

    • Starting from: US$25,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Iris Works: $25/month or save 10% when paid annually Iris Works + Booking: $35/month or save 15% when paid annually

    We do not have any information about Iris Works features

    Iris Works has the following typical customers:

    2-10, 11-50, 51-200, 201-500

    Iris Works supports the following languages:

    English

    Iris Works supports the following devices:

    Iris Works integrates with the following applications:

    PayPal, QuickBooks Online Advanced, Quickbooks Online, Square Payments, Stripe

    Iris Works offers the following support options:

    Email/Help Desk, Phone Support, Chat

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