About Mixmax

Mixmax is an email communication and sales productivity application designed to help businesses convert prospects into customers using 1-to-1 communication, personalized email, workflow automation, email tracking, email templates, CRM sync, one-click scheduling, nurture sequences, and more. Integrations with Salesforce, Google Calendar, Dropbox, Box, Markdown, Github, Giphy, and Twitter serve to enhance the communication workflow. As an online solution, Mixmax gives users the flexibility to manage their email communication via any internet-enabled device.

Email tracking capabilities ensure users know exactly who opens their email and when. Mixmax enables users to track individually opened messages, so they can follow-up with specific people easily. One-click scheduling tools allow users to book multiple meetings in one go. Guests simply select a time directly from the email, then Mixmax schedules the booking conveniently online. Mixmax also supports one-click email templates, enabling users to create professional emails quickly without needing to copy and paste anything manually. Automated scheduling tools allow users to create an email, then schedule it to send automatically at a later time when recipients are more likely to read it.

Other Mixmax features include web previews, polls and surveys. Users can create visual previews of links from Twitter, Google Maps, and more, as well as create and send polls from inside their emails. Email recipients can then vote without having to leave the email. Surveys help users collect more specific or focused feedback. Undo send functionality enables users to recall emails to refine messaging, while multiple signature capabilities allow users to personalize their emails with distinct signatures for all of their email addresses. Tracking analytics give users insight into communication performance, showing how many emails representatives send, plus open and reply rates. Mixam also supports automated task management, custom branding and a dialer.

Pricing starting from:

US$12,00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of Mixmax

  • Email tracking functionality enables users to see if and when someone reads their email, helping sales, recruiting and support teams connect and respond to individuals effectively by knowing the right time to reach back out.
  • Instant scheduling tools enable users to schedule one-on-one meetings easily by sharing their availability via email, and then allowing email recipients to select a time which suits them.
  • Automated scheduling technology allows users to schedule emails to send later, giving users exact control over when a recipient receives an email in their inbox.
  • One-click templates serve to enhance user-productivity, allowing users to create the email they want quickly without manual copying and pasting.
  • Mixmax integrates seamlessly with Salesforce, enabling users to sync outgoing emails to Salesforce, log recipients’ opens, clicks, downloads and replies, and more.

  • Devices

    Business size

    S M L

    Markets

    Canada, United States

    Supported Languages

    English

    Pricing starting from:

    US$12,00/month

    • Free Trial
    • Free Version
    • Subscription

    Images

    Basic tracking tools allow users to see if their email was opened, when it was opened, and how many times
    Users can schedule meetings in one email by sharing their availability, then allowing recipients to select their preferred time slot
    Email templates allow users to create and send personalized emails quickly and easily
    Automated scheduling tools allow users to write an email, then schedule it to send automatically at a later time
    Create and insert polls and surveys into emails to get quick, direct and structured replies from recipients
    Get statistics for all sequences, and understand team performance by tracking opens, clicks, downloads, replies and bounces
    View 7 more
    Mixmax video
    Mixmax screenshot: Basic tracking tools allow users to see if their email was opened, when it was opened, and how many times Mixmax screenshot: Users can schedule meetings in one email by sharing their availability, then allowing recipients to select their preferred time slot Mixmax screenshot: Email templates allow users to create and send personalized emails quickly and easily Mixmax screenshot: Automated scheduling tools allow users to write an email, then schedule it to send automatically at a later time Mixmax screenshot: Create and insert polls and surveys into emails to get quick, direct and structured replies from recipients Mixmax screenshot: Get statistics for all sequences, and understand team performance by tracking opens, clicks, downloads, replies and bounces

    Features

    Total features of Mixmax: 45

    • Activity Tracking
    • Appointment Management
    • Auto-Dialer
    • Automated Scheduling
    • CRM
    • Calendar Management
    • Call Management
    • Call Recording
    • Campaign Management
    • Contact Management
    • Customizable Branding
    • Dashboard
    • Data Management
    • Email Marketing
    • Email Monitoring
    • Email Tracking
    • Event Scheduling
    • Event Triggered Actions
    • HIPAA Compliant
    • Inbox Management
    • Lead Capture
    • Lead Management
    • Location Tracking
    • Mail Merge
    • Meeting Management
    • Password Management
    • Performance Metrics
    • Preview Functionality
    • Purchasing & Receiving
    • Queue Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Response Management
    • Routing
    • SSL Security
    • Search/Filter
    • Shared Inboxes
    • Signature Management
    • Survey/Poll Management
    • Task Management
    • Team Management
    • Template Management
    • Widgets
    • Workflow Management

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    Reviews

    Overall rating

    4,5 /5
    (171)
    Value for Money
    4,3/5
    Features
    4,6/5
    Ease of Use
    4,5/5
    Customer Support
    4,4/5

    Already have Mixmax?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 171
    Laura C.
    Overall rating
    • Industry: Consumer Services
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    MixMax gives me my sanity and time back

    Reviewed on 2018/11/13

    I run my own coaching business. I wouldn't be able to do what I do without MixMax. I also love how...

    I run my own coaching business. I wouldn't be able to do what I do without MixMax. I also love how they keep adding features. As my business grows, I know I can keep relying on MixMax to continue adding the functionality I needed, without being pushy or cheesy. I highly recommend to everyone I work with.

    Pros

    I love the calendaring features and reminders on emails. I completely eliminated any back and forth on scheduling meetings in my personal life and work for 90% of cases. I'm in a services business so I'm scheduling time weekly. I no longer have it on my mind to follow up with people with new times or dates. They can just schedule time at will in really easy to manage times on my calendar. Plus if I really did want to make sure they scheduled, I can just have MixMax remind me in a week to follow-up with them if they haven't responded yet. It frees my mind up SO MUCH.

    Cons

    I don't like that it has an advertisement on my website for the calendaring widget. I'm fine to endorse MixMax but it just doesn't fit my brand. It's also not the best UI for my clients. It's not super easy to navigate times on mobile past a certain point.

    Verified Reviewer
    Overall rating
    • Industry: Computer Software
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Great tool for systemizing outbound sales process

    Reviewed on 2020/10/06

    It is great tool for systemazing outbound sales. It has all relevant integrations with CRM and the...

    It is great tool for systemazing outbound sales. It has all relevant integrations with CRM and the tool is data-driven. I hope there will be no more bugs in the system.

    Pros

    The most useful feature - sequences. It automates email sequences for potential clients, we have integration with Salesforce so we can do a lot of cool stuff. For example, we can create automation of tasks in our CRM that are triggered by not replied emails. Also, our email replies are automated using Mixmax templates that are synced with Gmaill, you can reply with a few clicks to frequently asked questions. Also, the tool is data driven, you can track everything - opens, reply rates from any sequence, template and so on. Mixmax just recently introduced a reporting feature which makes this software even more data-driven.

    Cons

    Customer support is only in USA, so it is not convenient when you are using this software in Europe. Also, I had some problems with open rate stats, the Mixmax counted opens when somebody opened a contact to which an email was sent on our CRM. Also, we had problems with removing a contact from the sequence. When a person replied he was not always removed from the sequence which created awkward situations. For example, person replied and Mixmax didn't identified it, so follow-up email was sent to him. We created rules (a feature in Mixmax) and we solved this issue.

    Verified Reviewer
    Overall rating
    • Industry: Computer Software
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Promising - but needs work

    Reviewed on 2018/08/16

    Most of my email marketing activities are run through Mixmax. It is really economical because it...

    Most of my email marketing activities are run through Mixmax. It is really economical because it doesn't have a cap or limit on number of contacts you can upload unlike most of it's competitors. But be warned, there are a few annoying bugs with the tool that you might consider before choosing to lock down on Mixmax.

    Pros

    Been using Mixmax for almost a year now. It is very economical given the whole slew of features it has got. My most used feature is the Sequence and the ease of putting out templates for the same. It's smooth and runs like a breeze from uploaing your CSV file to running targeted campaigns.

    Cons

    Although, it solves my primary requirement of scheduling drip campaigns using the Sequence feature, but it fails to give accurate results. In more than one occasion, I have found detail analytics to be not very accurate. Have also come across other bugs which has compromised my client relations at times. But there support team is very active would help you resolve these issues - in case you find them. Also, not a big fan of their UI. Not much of a complaint but a suggestion to the product guys at Mixmax - come up with designs that inspire the user. As of today, it's quite dull.

    Mike F.
    Overall rating
    • Industry: Sports
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Take your E-mail to the MAX! (MixMax Review)

    Reviewed on 2018/11/13

    I was an early adopter of Mixmax, and was able to speak directly with the founder via screen share...

    I was an early adopter of Mixmax, and was able to speak directly with the founder via screen share and give feedback about my user experience. It says a lot about an organization when the head honcho is taking time out of their day to personally get data from their customers to improve their product.

    Pros

    I have pretty basic needs when it comes to emailing, but I do it often. Mixmax helps me stay on top on my many communications, allowing me to see who has opened (viewed) the emails I've sent, and how many times, which better enables me to navigate where things stand in the communication process. I can't tell you how many times that feature alone has saved my behind. I also utilize the templates, as I often need to send out messages with identical content. Templates save me time and energy.

    Cons

    Even with the privacy assurances, there is something a bit unnerving to click buttons to "Allow" an outside app complete control over your email communications. If I was sending any information I deemed even remotely sensitive, I might think twice about using this, or any outside service.

    Christa C.
    Overall rating
    • Industry: Professional Training & Coaching
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    I couldn't run my business without MixMax

    Reviewed on 2019/02/14

    Pros

    The ability to create templates and "sequences" (automated series of templates) is crucial in this Chrome extension that takes gmail to a whole new level. Additionally, the ability to set follow-up reminders and next action steps automatically on an individual email make this a life saver. Email boxes aren't meant to be to-do lists... Mixmax allows me to review, reply, and set a next action all at once in an email and then file it away so it's not sitting in my inbox. There are fun aspects as well with 'enhancements' that allow me to insert gifs, polls, emojis, videos etc right into my emails.

    Cons

    This software is great for sending one-off meeting time/date options to someone via email. It doesn't have enough full calendar functionality to replace something like Acuity or Calendly as an outside meeting planner tool when you have many different types of standard meetings on a regular basis.

    Response from Mixmax

    Thanks for your review. Would be interested in learning more about your calendar requirements.

    Showing 5 reviews of 171 Read all reviews

    Mixmax FAQs

    Below are some frequently asked questions for Mixmax.

    Mixmax offers the following pricing plans:

    • Starting from: US$12,00/month
    • Pricing model: Free, Subscription
    • Free Trial: Available

    Starter: $12 per user/month billed monthly or $9 per user/month billed annually Small Business: $29 per user/month billed monthly or $24 per user/month billed annually Growth: $65 per user/month billed monthly or $49 per user/month billed annually Enterprise: Contact Mixmax for quote

    We do not have any information about Mixmax features

    Mixmax has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000

    Mixmax supports the following languages:

    English

    Mixmax supports the following devices:

    Mixmax integrates with the following applications:

    Asana, Box, Dropbox Business, Evernote Business, Facebook, GitHub, Google Calendar, Google Maps, Greenhouse, HipChat, Pipedrive, Salesforce Sales Cloud, Slack, Todoist, Trello, Twitter, Zoom Meetings & Chat

    Mixmax offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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