Gate Sentry

Mobile visitor management software for guarded properties

About Gate Sentry

Gate Sentry is a hybrid-cloud security system for gated, guarded residential properties to manage and track visitor check-ins. Designed for use by home owner associations, protection firms and property management companies of any scale, Gate Sentry provides mobile app support for popular platforms and can operate "offline" without power or internet connectivity. Residents are able to modify customizable permanent or temporary guest lists, adding or deleting visitors within the system in real time, while receiving automatic arrival notifications to the app or email. Histories of guest, contractor or employee visits are all recorded and viewable, with the built-in total recall reporting feature detailing visitation dates, time, guest name etc. In addition, a community portal provides a password-protected site open to resident communities for carrying out communal administrative and operational actions.

The Gate Sentry mobile app provides access to the system for residents. Available for iOS and Android devices and capable of operating "offline" when web connectivity is compromised, the app promises to link guarded property residents directly to security staff. Promising to eliminate traditional methods such as outdated paper logs or expensive additional hardware, residents are empowered to curate their own guest lists in real time from anywhere and at anytime, while ensuring that security staff are updated with the latest and most accurate visitor information.

Pricing starting from:

N/A

  • Free Trial
  • Subscription

Key benefits of Gate Sentry

  • Gate Sentry is a hybrid-cloud security solution for guarded home owner associations and property companies that wish to implement a mobile visitor management solution which links residents directly to security teams.
  • As a cloud-based platform, Gate Sentry promises network and power independence, plus an offline mode.
  • Gate Sentry's community portal is an online, public-facing, password-protected site made available to resident communities, inviting self-service access to administrative and operational tasks.
  • Total recall reporting capabilities provide visitor trend information and guest histories, spanning a range of key data such as name, date, time, plus any checked in contractors or employees etc.
  • The Gate Sentry companion mobile app for Android and iOS devices can be downloaded directly to a resident’s smartphone or tablet, with visitor notifications pushed to those devices or email.
  • Devices

    Business size

    S M L

    Markets

    United States, Canada

    Supported Languages

    English

    Pricing starting from:

    N/A

    • Free Trial
    • Subscription

    Images

    Gate Sentry is a visitor check-in and guest management system for guarded or gated properties that leverages a mobile app for iOS or Android to let residents customize visitor lists in real time
    Gate Sentry offers a hybrid-cloud property security solution with mobile app support that is still operational "offline" when network connectivity is lost
    Gate Sentry's community portal offers a free, password-protected online hub for resident communities and the performance of key admin or operational tasks
    Property security teams are able to verify visitor identity before granting or denying entry, with Gate Sentry sending a notification instantly to the relevent resident via the mobile app
    Residents are able to create and edit authorized lists of permanent or temporary visitors, with any guest access tracked and stamped with date and time logs
    The Gate Sentry mobile app shown on Android
    View 7 more
    Gate Sentry video
    Gate Sentry screenshot: Gate Sentry is a visitor check-in and guest management system for guarded or gated properties that leverages a mobile app for iOS or Android to let residents customize visitor lists in real time Gate Sentry screenshot: Gate Sentry offers a hybrid-cloud property security solution with mobile app support that is still operational "offline" when network connectivity is lost Gate Sentry screenshot: Gate Sentry's community portal offers a free, password-protected online hub for resident communities and the performance of key admin or operational tasks Gate Sentry screenshot: Property security teams are able to verify visitor identity before granting or denying entry, with Gate Sentry sending a notification instantly to the relevent resident via the mobile app Gate Sentry screenshot: Residents are able to create and edit authorized lists of permanent or temporary visitors, with any guest access tracked and stamped with date and time logs Gate Sentry screenshot: The Gate Sentry mobile app shown on Android

    Features

    Total features of Gate Sentry: 15

    • Automatic Notifications
    • Email Integration
    • Email Notifications
    • History Tracking
    • Mobile Integration
    • Offline Access
    • Password Management
    • Real Time Updates
    • Registration Management
    • Reporting & Statistics
    • Self Service Portal
    • Third Party Integration
    • Visitor Registration
    • Visitor Tracking
    • Website Integration

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    Reviews

    Overall rating

    4,4 /5
    (69)
    Value for Money
    4,3/5
    Features
    4,3/5
    Ease of Use
    4,5/5
    Customer Support
    4,2/5

    Already have Gate Sentry?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 69
    Jennifer A.
    Overall rating
    • Industry: Real Estate
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The ultimately secure way to ensure you know who's on your property, and that they belong...

    Reviewed on 2018/05/24

    So far with all of the gate software products that I have used, I have found this product to be the...

    So far with all of the gate software products that I have used, I have found this product to be the most efficient, most user friendly model I have used to date. I will continue to use the software for my property.

    Pros

    This software is so easy to manage. With this program you are able to manage who comes on and off your property immediately so you get less calls from security. You can even customize your list for temporary guests and permanent guests and it updates immediately so your and your security team will be on the same page. You can even add and delete users at any time directly from your cell phone which is GREAT if you have a vendor that needs access but you're not available at the property. You can also view the history at any time. Another great feature is that when a guest shows up that you've been waiting for, you will be notified right away. This program really helps you to stay up to date with visitors, vendors, and also your permanent guests.

    Cons

    This is a really great program so there's very little that I dislike about the software. I would like it if they were able to come up with a few more levels of security for certain users to be able to perform certain fuctions vs. having just a couple levels of administration. IF they could incorporate a user level and you could click exactly which functions you would like those specific users to preform, it would be very helpful. Please note that if this software already has this function, I am having a hard time finding it.

    Dan F.
    Overall rating
    • Industry: Real Estate
    • Company size: Self Employed
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Very useful too, but could be much more so, and easier to use.

    Reviewed on 2020/02/20

    Speed up gate access and achieve 100% authorization / identification of visitors

    Speed up gate access and achieve 100% authorization / identification of visitors

    Pros

    Streamlines guest and vendor access at the gate as it should. It speeds the entry process and lets the gate focus on processing instead of calling. The ability to keep a list of visitors and vendors is very useful. Great to get a ding and an email when someone arrives. Nice to have history. Much better than the manual phone process. Much!

    Cons

    Several warts and functional shortcomings.
    User Interface:
    -I am an android user
    -Must 'multitask' out of app vs a simple button or swipe exit as most accept
    -Primitive look and feel
    -On entering app you see profile info when instead it should likely be action or action selection oriented
    -Many vendors are used by many neighbors. It would be nice for the app to offer a user to add a known name to his list.

    Integration
    -Would like to be able to directly integrate with HOA Neighborhood apps like Nabr and Accounting
    -Better (or queryable) reporting on usage etc

    Rare but occaisional processing failures
    -Sometimes names go missing or comeback, occaisional gate issues -trouble is we never know where the problem really is but the reputation of the tool suffers when it happens.

    Ronaldo M.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 10 000+ Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Gate Sentry Review

    Reviewed on 2019/09/10

    Pros

    Alert us when visitors arrive giving us sense of security.

    Cons

    Sometimes our permanent list disappear, and the security guard has turn away people that was on my permanent list.

    Hemant P.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: Self Employed
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Well thought out

    Reviewed on 2019/09/10

    Overall a nice product that allows us to easily add and remove guests visiting our house in a gated...

    Overall a nice product that allows us to easily add and remove guests visiting our house in a gated community.

    Pros

    I am part of an HOA that uses Gate Sentry to manage visitors into our gated community. I like the fact that I can have separate areas for my guest (temporary or permanent) and vendors that visit my house. I do like getting notifications on my phone when guests have been cleared by the Security guards to enter our community.

    Cons

    There have been 2 occasions when all of my guest and vendors disappear. I am not sure if it is a issue with Gate Sentry or my HOA/Security company deleting everything. There doesn't seem to be a way to backup your guest lists to recall them in this event.

    Rushi B.
    Overall rating
    • Industry: Banking
    • Company size: 5 001-10 000 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Ok if used right

    Reviewed on 2019/08/27

    This would be a good service if security gate personnel used it correctly. Often I would add a...

    This would be a good service if security gate personnel used it correctly. Often I would add a guest but security didn't bother to see if they were on the list and would call me anyway to ask if the guest should be let in, basically rendering the app useless. If used correctly, the service is useful.

    Pros

    It provides an easy way to add guests for your permanent list as well as temporarily for certain dates. Also nice to receive notifications when guests arrive at the gate.

    Cons

    Guests listed on my permanant list would occassionally disappear. Customer Service was unable to help.

    Showing 5 reviews of 69 Read all reviews

    Gate Sentry FAQs

    Below are some frequently asked questions for Gate Sentry.

    Gate Sentry offers the following pricing plans:

    • Pricing model: Subscription
    • Free Trial: Available

    Pricing is based on the number of users and visitors. A quote and demo are available via the Gate Sentry website.

    Gate Sentry offers the following features:

    • Automatic notifications
    • Community portal
    • Email integration
    • Email notifications
    • Guest lists
    • History tracking
    • Mobile integration
    • Notifications
    • Offline access
    • Password management
    • Permanent visitors
    • Real time updates
    • Registration management
    • Reporting & statistics
    • Self check-in
    • Self service portal
    • Temporary visitors
    • Third party integration
    • Tracking features
    • Two-way visitor communication
    • Visitor registration
    • Visitor tracking
    • Website integration

    Gate Sentry has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Gate Sentry supports the following languages:

    English

    Gate Sentry supports the following devices:

    Android, iPhone, iPad

    We do not have any information about what integrations Gate Sentry has

    Gate Sentry offers the following support options:

    Phone Support

    Related categories

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