RedFlag

4.8 (47)
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Mass notification system for groups of any size

About RedFlag

RedFlag by PocketStop is a mass notification system for businesses and teams of all sizes, which allows users to trigger notifications across multiple platforms including email, SMS, voice call, and social media, for purposes such as emergency alerts, internal communications, and staffing notices. The cloud-based tool can be used by any type of business or group to deliver important information and real-time alerts to groups of any size, or specific individuals. RedFlag can be used for emergency communications, tenant communications, internal message delivery, staffing notifications, and more.

The RedFlag notifications system can be used by businesses to keep everyone connected and enhance communication, with tools for sending personalized messages to entire contact lists, segmented groups, or individuals. Notifications can be sent in real time to alert groups to emergency situations, communicate within a crisis, share company-wide information and updates, and inform employees of shift openings and job referrals. RedFlag also facilitates two-way communication, meaning recipients can provide feedback to confirm that they have received the message, or ask questions, and issues can be responded to in a timely manner.

To create a notification, users are able to customize a pre-built RedFlag message template, or create their alert from scratch in a range of formats including email, SMS, and voice messages. With the click of a button, a message can be sent to multiple channels and all recipients are notified in real time when a message is received. Employees or members of groups are able to sign up to receive notifications using the self-service registration portal, or recipients can be added in bulk through database import. When sending a notification, users are able to select the recipients from a contact list, create recipient segments to send the message to specific groups, or send to individuals.


Key benefits of RedFlag

  • Enhance communications with tools to deliver real time alerts and critical information to groups or individuals of any size via email, text messages, voice calls, social media, intranet, signage, and other endpoints.

  • Allow employees, team members, and group participants to sign up for alerts using the self service registration portal, or import contacts in bulk using data import tools.

  • Send messages instantly or schedule them to deliver at a later date and time. Recipients are also able to customize their delivery preferences to define when they wish to receive notifications.

  • Receive real-time feedback for message recipients with links or requests to respond within communications. This can be useful in emergency situations to ensure all recipients have acknowledged the alert.

  • Gain insight into communications using the reporting tools. Users can view reports on metrics such as total messages, total number of acknowledgements, stats by channel, and more.

  • Images

    RedFlag Software - Protect your most valuable assets when the unexpected happens. Easily send a templated or custom message in seconds from anywhere using any device including our iPhone and Android apps.
    RedFlag Software - Get real-time visibility in the field with surveys, polling and message acknowledgement.
    RedFlag Software - Send messages faster directly from your Outlook. Create & send messages for text, voice, email & Microsoft Teams (NEW!) directly from your inbox. And seamlessly upload subscribers and group information directly through Excel.
    RedFlag Software - Gain one-to-one insights on information provided with integrated two-way chat.
    RedFlag Software - See real-time analytics via an intuitive dashboard to monitor overall performance and make better, data-informed decisions.
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    RedFlag video
    RedFlag Software - Protect your most valuable assets when the unexpected happens. Easily send a templated or custom message in seconds from anywhere using any device including our iPhone and Android apps.
    RedFlag Software - Get real-time visibility in the field with surveys, polling and message acknowledgement.
    RedFlag Software - Send messages faster directly from your Outlook. Create & send messages for text, voice, email & Microsoft Teams (NEW!) directly from your inbox. And seamlessly upload subscribers and group information directly through Excel.
    RedFlag Software - Gain one-to-one insights on information provided with integrated two-way chat.
    RedFlag Software - See real-time analytics via an intuitive dashboard to monitor overall performance and make better, data-informed decisions.

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    Integrations

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    Ease of Use

    4.8 (47)
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    Reviews

    Overall rating

    4.8 /5
    (47)
    Value for Money
    4.8/5
    Features
    4.8/5
    Ease of Use
    4.8/5
    Customer Support
    4.8/5

    Already have RedFlag?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 47
    Justin
    Justin
    Overall rating
    • Industry: Hospitality
    • Company size: 201–500 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Redflag - Improving our Company's Communication

    Reviewed on 2023/10/31

    Fantastic and reliable product that is easy to use and adopt.

    Fantastic and reliable product that is easy to use and adopt.

    Pros

    As an organization in the Hospitality industry, our employees' ability to access timely and important information is vastly different depending on their individual roles. Many of our team members do not have email accounts and some are on the floor serving and away from a computer all day. In order to reach our employees where they are at, it was important for us to find a tool which would allow us to share dynamic and emergency notifications with our team members to their mobile devices quickly and easily. Redflag helps us accomplish this while integrating with our HR database to always have the most up to date contact information.

    Cons

    Implementation took some time and patience especially considering we were integrating Redflag with our HR database, but once connected, it has worked flawlessly with no IT maintenance.

    LeeAnn
    Overall rating
    • Industry: Higher Education
    • Company size: 5,001–10,000 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Review of RedFlag for Incident Response

    Reviewed on 2024/04/16

    Currently RedFlag is meeting all our needs for Incident Response, and we will continue to use this...

    Currently RedFlag is meeting all our needs for Incident Response, and we will continue to use this product and recommend to others.

    Pros

    Ease of use and the many features including Teams integration.

    Cons

    The setup of Azure SSO could have been more streamlined, but it does work just more steps than other applications I have onboarded.

    Alternatives Considered

    Rave Alert

    Reasons for Switching to RedFlag

    Ease of use, cost and integrations as well as having a desktop and mobile application for our end users.
    Kathy
    Overall rating
    • Industry: Education Management
    • Company size: 201–500 Employees
    • Used Monthly for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    Red flag feedback

    Reviewed on 2023/11/19

    Pros

    The ease of sending messages and the immediate communication is received

    Cons

    Email communication- some duplication in messages

    Robin
    Overall rating
    • Industry: Real Estate
    • Company size: 11–50 Employees
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    RedFlag is necessary in this day and age

    Reviewed on 2024/10/28

    Available when needed, for after-hours emergency contacts

    Available when needed, for after-hours emergency contacts

    Pros

    User friendly once everything is set up and all tenant info is in the system

    Cons

    occasional issues with mobile app, where multiple attempts to log in are needed, sometimes the entire "page" is not shown

    Peter
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 501–1,000 Employees
    • Used Monthly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Great ENS for companies looking for basic functionality

    Reviewed on 2023/11/14

    We have only used the tool during Fire Alarms, and it has performed to our expectations. Customer...

    We have only used the tool during Fire Alarms, and it has performed to our expectations. Customer support has generally been very good and responsive.

    Pros

    Price to value. Compared to products like Everbridge, Redflag is a low cost system that met most of our Emergency Notification System needs. We are syncing it with our HR system to get nightly updates on all employee information, ensuring communications at critical times.

    Cons

    There is currently no functionality that can alert an administrator when there is any type of event in your area or an area where employees may reside. As a company with employees on several continents, it would be helpful to know if there are any staff that are in need of assistance or that we can do wellness checks on.

    Alternatives Considered

    OnSolve Platform

    Reasons for Choosing RedFlag

    xMatters was a burden administratively and did not have many of the features that Redflag offers.

    Switched From

    xMatters

    Reasons for Switching to RedFlag

    Price was the primary reason. Onsolve had many of the same features, but seemed to add fees for functionality that was included in the Redflag solution.
    Showing 5 reviews of 47 Read all reviews

    RedFlag FAQs

    Below are some frequently asked questions for RedFlag.

    RedFlag offers the following pricing plans:

    • Starting from: US$378.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Get enterprise-level technology built to serve businesses with 200 or 200,000 employees — with pricing that works with your existing operations budget. Plans start at $0.60/user per month. See the website for more pricing details.

    RedFlag has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    RedFlag supports the following languages:

    English, French, Portuguese, Spanish

    RedFlag supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    RedFlag integrates with the following applications:

    ADP Workforce Now, Microsoft Azure, Microsoft Excel, Microsoft Outlook, Microsoft Teams, Microsoft Viva Engage, Paycom, Paylocity, UKG Pro, Workday Payroll and Workforce Management, Yardi Breeze, Yardi Senior Living Suite, Yardi Voyager

    RedFlag offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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