About RedFlag

RedFlag by PocketStop is a mass notification system for businesses and teams of all sizes, which allows users to trigger notifications across multiple platforms including email, SMS, voice call, and social media, for purposes such as emergency alerts, internal communications, and staffing notices. The cloud-based tool can be used by any type of business or group to deliver important information and real-time alerts to groups of any size, or specific individuals. RedFlag can be used for emergency communications, tenant communications, internal message delivery, staffing notifications, and more.

The RedFlag notifications system can be used by businesses to keep everyone connected and enhance communication, with tools for sending personalized messages to entire contact lists, segmented groups, or individuals. Notifications can be sent in real time to alert groups to emergency situations, communicate within a crisis, share company-wide information and updates, and inform employees of shift openings and job referrals. RedFlag also facilitates two-way communication, meaning recipients can provide feedback to confirm that they have received the message, or ask questions, and issues can be responded to in a timely manner.

To create a notification, users are able to customize a pre-built RedFlag message template, or create their alert from scratch in a range of formats including email, SMS, and voice messages. With the click of a button, a message can be sent to multiple channels and all recipients are notified in real time when a message is received. Employees or members of groups are able to sign up to receive notifications using the self-service registration portal, or recipients can be added in bulk through database import. When sending a notification, users are able to select the recipients from a contact list, create recipient segments to send the message to specific groups, or send to individuals.

Key benefits of RedFlag

  • Enhance communications with tools to deliver real time alerts and critical information to groups or individuals of any size via email, text messages, voice calls, social media, intranet, signage, and other endpoints.

  • Allow employees, team members, and group participants to sign up for alerts using the self service registration portal, or import contacts in bulk using data import tools.

  • Send messages instantly or schedule them to deliver at a later date and time. Recipients are also able to customize their delivery preferences to define when they wish to receive notifications.

  • Receive real-time feedback for message recipients with links or requests to respond within communications. This can be useful in emergency situations to ensure all recipients have acknowledged the alert.

  • Gain insight into communications using the reporting tools. Users can view reports on metrics such as total messages, total number of acknowledgements, stats by channel, and more.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Images

    RedFlag emergency alerts
    RedFlag onboarding notifications
    RedFlag summary reports
    RedFlag real-time updates
    View 6 more
    RedFlag video
    RedFlag screenshot: RedFlag emergency alerts RedFlag screenshot: RedFlag onboarding notifications RedFlag screenshot: RedFlag summary reports RedFlag screenshot: RedFlag real-time updates RedFlag screenshot:

    Features

    Total features of RedFlag: 30

    • Access Control
    • Activity Dashboard
    • Audit Trail
    • Automatic Notifications
    • Communication Management
    • Contact Database
    • Contact History
    • Customizable Templates
    • Data Import
    • Data Import/Export
    • Email Integration
    • Email Templates
    • Event Triggered Actions
    • Feedback Management
    • Filtered Views
    • Microsoft Outlook Integration
    • Mobile Alerts
    • Multi-Channel Communication
    • Multi-Channel Distribution
    • Permission Management
    • Real Time Analytics
    • Real Time Notifications
    • Receiving
    • Registration Management
    • Risk Alerts
    • SMS Integration
    • Search Functionality
    • Self Service Portal
    • Third Party Integration
    • Visual Analytics

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    Reviews

    Overall rating

    4,9 /5
    (17)
    Value for Money
    4,9/5
    Features
    5/5
    Ease of Use
    4,9/5
    Customer Support
    5/5

    Already have RedFlag?

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    Write a Review!
    Showing 5 reviews of 17
    Allie C.
    Overall rating
    • Industry: Real Estate
    • Company size: 10 000+ Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Game Changer!

    Reviewed on 2018/11/08

    Have you ever had to manually contact thousands of employees during a time of crisis? As in,...

    Have you ever had to manually contact thousands of employees during a time of crisis? As in, establish calling trees and try endlessly to get in touch to make sure they're okay? DITTO! That was our reality up until RedFlag came into the picture! What was once manual and very heavy lifting has now turned into smooth communication via channels that offer flexibility to our employees during already difficult times. Some might say "well don't those types of blast communications take the human touch out of equation?" Not at all the case. RedFlag tools allow you to interact directly with employees, and for those employees who might need a little extra support during difficult times - we spring into action to help. In fact, having the technology and analytics from RedFlag allows us to identify those in need much faster so we can ensure they are supported and have the resources they need.

    Pros

    First and foremost - it is intuitive. As soon as I was setup with an account, I jumped right into the tool without any trouble. Of course the RedFlag team had scheduled a demo so I could quickly get up to speed, but it was so simple that I could navigate it right away.

    Secondly - the flexibility is huge. Flexibility in a many ways! First the flexibility to shape recipient groups is huge. For example - are you targeting a particular geography? A particular region? An account team? A department? The list goes on. I use this tool for emergency response (hurricanes, tornadoes, wildfires, etc.), but it is an effective solution for any kind of broad communication needs. Second is the flexibility to distribute messages via several channels. Text, phone calls, e-mails, etc. - not everybody wants to receive communication in the same way, so this offers a solution for everyone.

    Third - data and analytics are a biggie for me! Data - RedFlag syncs with my company's data system nightly, so I know the information in RedFlag is the latest and greatest. Analytics - being able to easily pull insightful reports for all outbound messages is a huge win. This has been a game changer!

    Cons

    This may sound silly, but the only thing I dislike about RedFlag is the fact that I wasn't introduced to them sooner.

    Tasmai D.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    RedFlag is the True Game-Changer in Emergency Communication

    Reviewed on 2019/11/28

    Handling a company with branches in multiple locations across the nation can be quite a task. It’s...

    Handling a company with branches in multiple locations across the nation can be quite a task. It’s your duty to ensure the safety of your employees, and doing so while being based in a single location seemed like a great challenge. That’s where RedFlag came into the picture for us! This software made it super easy for us to send out emergency notifications to our employees within seconds. Be it inclement weather fire drills, this tool has helped us send out alerts for it all. It has also improved our internal communication.

    Pros

    Firstly, RedFlag’s UI is exceptionally well-developed. You can easily get acquainted with it in minutes and start using it to perfection. This also makes it very simple to send out alerts during any emergency. It even allows you to send out emergency alerts in multiple modes (text, emails, and voice) to ensure that your employees notice them.

    Secondly, the tool can be used during non-emergency situations for internal communications. It’s possible to send across files along with the messages, and your team can acknowledge the receipt of these messages with a single tap too. This feature comes in very handy when you need to communicate the receipt of the message in a short time.

    Thirdly, I love its voice messages feature as it allows me to send across a bulk of information in a few minutes as compared to typing long messages. However, the thing I love the most about RedFlag is its Outlook add-in that helps me send out alerts and texts directly from Outlook!

    Cons

    I don’t think there are any cons to RedFlag as such. Would love to see even more features added to it. Kudos to RedFlag!

    Steve H.
    Overall rating
    • Industry: Facilities Services
    • Company size: 10 000+ Employees
    • Used Other for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Software is easy to use and is Needed

    Reviewed on 2021/02/01

    have used it personally 4-5 times in the last 18 months and enjoy using this

    have used it personally 4-5 times in the last 18 months and enjoy using this

    Pros

    We use this software for our National Notices of Issues with specific locations. I.e. Incumbent weather, Wildfire events, Evacuations, Office Closures and the likes.

    Cons

    not much bad to say about this software. We use this software regularly.

    Verified Reviewer
    Overall rating
    • Industry: Internet
    • Company size: 51-200 Employees
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Scalable and Easy to use for large complex organzations

    Reviewed on 2018/11/28

    We've simplified a lot of internal communication challenges with the product- customer service and...

    We've simplified a lot of internal communication challenges with the product- customer service and training is top notch and we've never had a request or question that wasn't responded to quickly and clearly.

    Pros

    I love this platform and use it for a large client with 100s of locations for emergency management. We have literally over 100 users who login and manage their own locations for emergency messaging.

    Cons

    Their a few tweaks Id like to see in the UX but they seem to be constantly updating and improving

    Lionel K.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11-50 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Red Flag when it counts

    Reviewed on 2021/02/01

    Communication, communication is the cornerstone of easing everyone's mind during a Pandemic. Our...

    Communication, communication is the cornerstone of easing everyone's mind during a Pandemic. Our Residents and Staff are safe, and we keep everyone informed about weekly testing, the results, and information about COVID vaccines.

    Pros

    For our Senior Living Community, Red Flag allows me to keep in touch with Residents, Family Members, and Staff. We send out notices weekly and sometimes daily to update everyone about the Community, testing for COVID, and the results of testing.

    Cons

    Software is very easy to use, so I am not sure what can be done to make it better.

    Showing 5 reviews of 17 Read all reviews

    RedFlag FAQs

    Below are some frequently asked questions for RedFlag.

    RedFlag offers the following pricing plans:

    • Pricing model: Subscription
    • Free Trial: Available

    Contact Pocketstop for pricing details

    RedFlag offers the following features:

    • Geo Targeting
    • Mass Notifications
    • Templates
    • Two-Way Communication

    RedFlag has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    RedFlag supports the following languages:

    English

    We do not have any information about what devices RedFlag supports

    RedFlag integrates with the following applications:

    ADP Workforce Now, Microsoft Azure, Microsoft Excel, Microsoft Outlook, UKG Pro, Yammer

    RedFlag offers the following support options:

    Phone Support, Online Support

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