Shippo

The leading multi-carrier eCommerce shipping platform

4,8 /5 (446 reviews) Write a Review!

Shippo Overview

What is Shippo?

Navigating the complexities of shipping to meet the expectations of customers can be a struggle for growing e-commerce businesses. Introducing Shippo - your business’s NEW secret weapon.
Shippo is the leading multi-carrier eCommerce shipping platform that enables users to compare rates from 55+ global carriers, in real-time, print shipping labels, manage returns, and track packages from dispatch to delivery.

Shippo connects your business to the leading shipping carriers worldwide, including USPS, UPS, FedEx, DHL, and more. All Shippo customers get access to our master accounts giving you the lowest discounted rates from all major carriers. Orders can be imported directly from eCommerce platforms through native integrations, or users can simply upload CSV files. The built-in address validation system checks global addresses to avoid failed deliveries. Custom packing slips, shipping labels, and returns labels can be generated and printed directly from within Shippo, and users can also create custom-branded tracking pages for customers.

Through our platform, Customers can access information including shipping service, carrier details, tracking history with location, times, package status, and both the original and updated estimated time of arrival (ETA). Packages created outside Shippo can also be tracked, and users can purchase standalone return labels for these packages.

Shippo Overview

Pricing

Starting from
US$0,00

Pricing options

Free Trial
Free
Subscription
Value for money

Shippo is completely free to use!


Shippo Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Shippo can be integrated with a range of shipping carriers
Fulfill all orders and track all shipments
Shipping labels can be printed directly from within Shippo
Shippo video Shippo screenshot: Shippo can be integrated with a range of shipping carriers Shippo screenshot: Fulfill all orders and track all shipments Shippo screenshot: Shipping labels can be printed directly from within Shippo

Shippo Reviews

Shippo Reviews

Overall rating
4,8
/
5
Excellent
393

Very good
44

Average
6

Poor
1

Terrible
2

Value for Money
4,8
Features
4,7
Ease of Use
4,7
Customer Support
4,7
98% recommended this app
James A.

Great Shipping Solution


Phil O.

Recommended Ease

I use it for multiple businesses and have recommended it over rivals for ease of use and a simplistic layout. I am learning more each year. I run two different e-commerce platforms and I have the ability to choose which I want to ship from. I mostly use shippo if the volume is over 3-4 packages to ease the burden at the local post office.

To my delight, shippo has never seemed to go offline at least while i'm using it


Michael E.

No "Flats" rate support, tough to get Refunds


Britt W.

eCommerce is a fun now

I appreciate all that they are doing to bring eCommerce to food and beverages in a meaningful way. It's nice to know everything I need will be in one place and I can search for problems before I reach out to their team for more information. It's rare that my problem and troubleshooting aren't available in their help system.


Tim H.

Great Shipping Software Highly Recommended

Since all labels render as a PDF file, I can reprint mis-printed labels as many times as needed...gone are the days of having to reload funds to purchase new labels due to printer malfunction. I also enjoy the discounted pricing on USPS labels. Haven't tried other carriers but I like the option of having UPS and DHL as well, maybe I will try them one day.


James A.
Industry: Consumer Goods
Company size: Self Employed

Great Shipping Solution

Used Daily for 1+ year
Reviewed on 2019/08/11
Review Source: Capterra

Pros

I like that Shippo is easy to integrate with e-commerce sites like eBay and Etsy. I sell vinyl decals on both sites and it is very easy to sync unfulfilled orders. The software imports the customer's address perfectly and does an address verification before you purchase the shipping label. After the label is printed, the software automatically notifies the e-commerce site that the order has been shipped and posts the tracking number for the customer to view. This has been a huge time saver for me.

Cons

The software works very well for me and I have not found any cons to it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Phil O.
Industry: Music
Company size: Self Employed

Recommended Ease

Used Daily for 2+ years
Reviewed on 2020/09/23
Review Source: Capterra

I use it for multiple businesses and have recommended it over rivals for ease of use and a simplistic layout. I am learning more each year. I run two different e-commerce platforms and I have the ability to choose which I want to ship from. I mostly use shippo if the volume is over 3-4 packages to ease the burden at the local post office.

To my delight, shippo has never seemed to go offline at least while i'm using it

Pros

Integrations with 3rd party e-commerce platform to sync labels
Commercial Rates for USPS
The ability to print multi shipment manifests
Label purchases are billed once a week
Ease with reprinting a label that did not print correctly or creating another label going to the same place
5c plus per label charge on top of the commercial rate

Cons

No real cons, sometimes you are paying a few cents more than another commercial carrier for USPS but I cannot seem to figure out how its calculated.

I wish it there was a mobile app just for tracking shipments outgoing.

I have had a few issues with international addresses not being recognized but a quick google search resolves the isue.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Michael E.
Industry: Publishing
Company size: 11-50 Employees

No "Flats" rate support, tough to get Refunds

Used Daily for 1+ year
Reviewed on 2019/01/02
Review Source: Capterra

Pros

My company was actually forced to use the software when my main business software company Freestyle (formerly Dydacomp) chose to integrate Shippo into their MOM software to save money on the programming it takes to keep current with carrier charges/requirements .

Cons

Biggest problem--no support of USPS "Flats" rates resulted in excess postage on flat envelope packages for months before it became apparent. Had to use apply postage manually in the short term then switch to UPS Mail Innovations to get lower cost "Flats" rates.
Secondly--very difficult dealing with them to get credits from Shippo for duplicate labels produced during training/mistakes. Very slow response and she couldn't seem to get it that when multiple labels are produced on the same day ($$) for the same address and only one package ever gets delivered that a mistake has been made. We managed to get some refunds but were still due hundreds of dollars when we were informed they couldn't help us any more.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Britt W.
Industry: Food & Beverages
Company size: Self Employed

eCommerce is a fun now

Used Weekly for 1+ year
Reviewed on 2020/07/06
Review Source: Capterra

I appreciate all that they are doing to bring eCommerce to food and beverages in a meaningful way. It's nice to know everything I need will be in one place and I can search for problems before I reach out to their team for more information. It's rare that my problem and troubleshooting aren't available in their help system.

Pros

I love the adaptability and software applications that I can use. I have discovered several spaces where I needed to streamline or needed an application function(s) that were already synced and functional with Shippo. Their customer service is OTC- Off The Charts- responsive and very empathetic to a sometimes overwhelmed solopreneur.

Cons

I would like to be able to update the look of the dashboard with weekly stats/updates available to show how much Shippo saves me time and energy.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Tim H.
Industry: Consumer Electronics
Company size: Self Employed

Great Shipping Software Highly Recommended

Used Daily for 6-12 months
Reviewed on 2020/06/29
Review Source: Capterra

Since all labels render as a PDF file, I can reprint mis-printed labels as many times as needed...gone are the days of having to reload funds to purchase new labels due to printer malfunction. I also enjoy the discounted pricing on USPS labels. Haven't tried other carriers but I like the option of having UPS and DHL as well, maybe I will try them one day.

Pros

Amazing shipping software, can't be any happier since switching from stamps.com. Easy to easy, convenient and integrates well with eBay.

Cons

Doesn't seem to integrate well with Square/Weebly online store, I noticed that the package tracking number was not carrying over to the Square order, it will just mark it as shipped with a blank tracking info

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,5/10
Based on 446 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Shippo Pricing

Shippo Pricing

Starting from
US$0,00
Free Trial
Free
Subscription
Value for money

Shippo is completely free to use!

Shippo is completely free to use!

Value for Money
4,8/5
Based on 446 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Shippo Features

Shippo Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Delivery Tracking
Dispatch Management
GPS
Location Tracking
Order Management
Order Tracking
Real Time Data
Real Time Monitoring
Real Time Updates
Reporting & Statistics
Route Management
Route Optimization
Shipping Management
Status Tracking
Third Party Integration
Transportation Management
Features
4,7/5
Based on 446 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for Shippo

Additional information for Shippo

Key features of Shippo

  • Air shipping
  • Cost calculations
  • Customs tracking
  • Ground shipping
  • Multi-carrier comparisons
  • Multi-carrier compliance
  • Multi-carrier manifest
  • Order import
  • Postage management
  • Real-time pricing
  • Shipment tracking

Benefits

• Best Shipping Rates: Access lowest-possible rates from USPS – up to 90% off Retail. Get started for free, with no monthly fees.

• Fast and Easy Fulfillment: Connecting your store takes minutes and all of your orders automatically sync. Shippo pre-fills labels and allows you to fulfill in bulk.

• Most Intuitive Platform: Simple and intuitive UI, even for non-tech experts. Access to direct account support over phone and chat, plus a robust help center.

• Effortless Returns: Automatically generate pre-filled, pay-on-scan return labels with orders. Track returns throughout the process.

Shippo FAQs

Shippo FAQs

Below are some frequently asked questions for Shippo.

Q. What type of pricing plans does Shippo offer?

Shippo offers the following pricing plans:

Starting from: US$0,00

Pricing model: Free, Subscription

Free Trial: Available

Shippo is completely free to use!

Q. What are the main features of Shippo?

Shippo offers the following features:

  • Air shipping
  • Cost calculations
  • Customs tracking
  • Ground shipping
  • Multi-carrier comparisons
  • Multi-carrier compliance
  • Multi-carrier manifest
  • Order import
  • Postage management
  • Real-time pricing
  • Shipment tracking

Q. Who are the typical users of Shippo?

Shippo has the following typical customers:

Small Business, Large Enterprises, Freelancers, Mid Size Business

Q. What languages does Shippo support?

Shippo supports the following languages:

English

Q. What type of pricing plans does Shippo offer?

Shippo has the following pricing plans:

Free, Subscription

Q. Does Shippo support mobile devices?

We do not have any information about what devices Shippo supports

Q. What other apps does Shippo integrate with?

Shippo integrates with the following applications:

ApparelMagic, AuditShipment, Boxstorm, Celigo, DocketManager, Paragon ERP, Peoplevox, SnapFulfil WMS, eFLO, ePRO

Q. What level of support does Shippo offer?

Shippo offers the following support options:

Online Support, FAQs, Knowledge Base, Video Tutorials, Phone Support