Shippo

Shippo

Multi-carrier eCommerce shipping solution

4.9/5 (193 reviews)

Shippo Overview

Shippo is a web-based, multi-carrier eCommerce shipping solution which allows users to connect a variety of carriers, compare rates in real time, print shipping labels, manage returns, and track packages from dispatch to delivery.

Shippo can be integrated with a wide range of shipping carriers, including USPS, UPS, FedEx, DHL Express, Canada Post, Yodel, Parcelforce, and more. Users can access discounts and compare rates across multiple carriers in real time to determine the best deal for their outgoing packages. Orders can be imported directly from eCommerce platforms through a variety of native integrations, or users can upload CSV files of orders to prevent manual data entry errors. The built-in address validation system can check global addresses to avoid failed deliveries due to invalid or incomplete addresses. Custom packing slips, shipping labels, and returns labels can be generated and printed directly from within Shippo, and users can also create custom-branded tracking pages for customers to track their packages.

Shippo can send out tracking information to customers via email, and detailed shipping information can also be provided online through the branded tracking page. Customers can access information including shipping service, carrier details, tracking histories with locations, times, and package status, and both the original and updated estimated time of arrival (ETA). Packages created outside Shippo can also be tracked, and users can purchase standalone returns labels for these packages.

Pricing

Starting from
US$0,10
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

Shippo Reviews

Overall rating
4.9/5
97% positive reviews
172
Excellent
16
Very good
4
Average
0
Poor
1
Terrible
Joanna M.

Great option for any business

Used Daily for 2+ years
Reviewed on 2019/10/04
Review Source: Capterra

Pros

We couldn't get through the day without Shippo. We are constantly shipping products everyday and without an easy streamlined system like Shippo we would not be able to function as a business. it's quick and simple. I like that it helps with the addresses, if you put it part of the address it will automatically put in the rest of it. If you have a business that requires you to ship then you need to have Shippo!

Cons

I don't like the recent change with having the green box at the bottom right hand corner rather than where it used to be in the upper left hand corner.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
James A.

Great Shipping Solution

Used Daily for 1+ year
Reviewed on 2019/08/11
Review Source: Capterra

Pros

I like that Shippo is easy to integrate with e-commerce sites like eBay and Etsy. I sell vinyl decals on both sites and it is very easy to sync unfulfilled orders. The software imports the customer's address perfectly and does an address verification before you purchase the shipping label. After the label is printed, the software automatically notifies the e-commerce site that the order has been shipped and posts the tracking number for the customer to view. This has been a huge time saver for me.

Cons

The software works very well for me and I have not found any cons to it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Sarah F.

Shippo saves me money every day, and is honestly a service I rely on and trust.

Used Daily for 6-12 months
Reviewed on 2018/12/21
Review Source: Capterra

Overall I am extremely impressed with Shippo, I have not had one single negative experience using this software and that is not a common trait in this rocky world of online commerce. With all the stresses involved it would be easy to take this service for granted, but if it were to not exist tomorrow I know that I would be sorely dismayed and it would be a difficult blow. I also, use Shippo exclusively for all return shipping labels as they are "pay when used", and it makes returns so much easier to deal with.

Pros

The software is very user-friendly. Easy to maneuver, to understand, just take the time to read through the plans and billing--set up your account with billing (paypal is an easy option) and if you aren't familiar with the carriers and the rates/services they offer, get informed. I like the fact that I can play around with dimensions and weights and find the right package size and shipping option for the least cost while not compromising product integrity or arrival deadlines.

Cons

I can't really think of a "least" in the list of adjectives that come to mind. I began my e-commerce journey exactly one year ago this week and I don't remember how I came across Shippo, but I have been using this software nearly every day and sometimes several times a day (I sell on platforms that have their own shipping options, so for me to choose Shippo over their discounted plans really says a lot!) I rely on the lower pricing on Priority shipping for a majority of parcels that I ship regularly.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

10.0/10
Philip O.

Shipping Options Made Simple

Used Weekly for 2+ years
Reviewed on 2019/10/01
Review Source: Capterra

Wasn't particularly hard to setup, payment for shipping charges are weekely which is cool, entering manual dimensions and package details and ship From/To is probably my favorite feature.

International shipping which can be tricky is 1,2,3 Go!

Pros

I love that I can cross check pricing between various shippers with one glance.

I also love that shipping integrates with ecommerce and the cost is per transaction vs monthly. As a secondary shipping platform, this is hugely beneficial.

Very good blogs and the software is updating and evolving.

I have actually encountered 0 bugs!

Cons

Wish they had a mobile app with optional notifications.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

10.0/10
Melissa S.

Makes shipping easy!

Used Daily for 2+ years
Reviewed on 2019/08/03
Review Source: Capterra

It has made making my mailing labels SO much quicker! You have saved me so much time over my old way. I was using the USPS site and it took forever to fill out each label. Having previous shipments stored helps when creating a new label. I love how it syncs with my website and Etsy. Overall it has made shipping more professional and easy!

Pros

I love how it tracks all my orders from various platforms (my 2 websites, Etsy). I can see at a glance what I need to ship and from where.
The auto-fill feature on addresses is great. Also the verifying an address is very helpful!
Being able to "store" addresses and make another label for another package without having a new order helps.
I always use USPS so being able to set that as a default helps speed making labels up.

Cons

The only con I have is the auto fill when creating a new label using the same email address. It will keep auto filling with the other address and if one client orders several gifts for different people, it's kinda a pain.

Rating breakdown

Ease of Use

Likelihood to recommend

10.0/10

Shippo Pricing

Starting from
US$0,10
Pricing options
Free Trial
Free
Subscription
Value for money

Pay as You Go: $0.05 per shipment + postage costs.
Professional: from $10/month, based on the number of labels required.
Premier: contact Shippo for pricing.

Shippo Features

  • API
  • Automatic Notifications
  • Data Import/Export
  • Delivery Tracking
  • Email Notifications
  • Real Time Updates
  • Reporting & Statistics
  • Shipping Management
  • Status Tracking

  • Activity Dashboard
  • Billing & Invoicing
  • Dispatch Management
  • GPS
  • Geographic Maps
  • Location Tracking
  • Order Management
  • Real Time Data
  • Real Time Monitoring
  • Route Optimization
  • Third Party Integration

Additional information for Shippo

Key features of Shippo

  • Air shipping
  • Cost calculations
  • Customs tracking
  • Ground shipping
  • Multi-carrier comparisons
  • Multi-carrier compliance
  • Multi-carrier manifest
  • Order import
  • Postage management
  • Real-time pricing
  • Shipment tracking
  • Shipment tracking

Benefits

• Built-in address validation allows users to validate addresses from around the world to avoid failed deliveries due to incomplete or invalid addresses.

• Returns labels can be generated and printed, including for packages created outside of Shippo, and scan-based returns mean that users only pay for returns labels that have been used.

• Shipping labels and packing slips can be customized for different needs, and online tracking pages can be customized to match company branding.

• Customers can be provided with detailed tracking information, including carrier details, shipping services, package location, original and updated ETAs, and more.

• Customs forms can be pre-filled to expedite label generation, and Paperless Trade removes the need for users to print commercial invoices.

Shippo FAQs

Below are some frequently asked questions for Shippo.

Q. What type of pricing plans does Shippo offer?

Shippo offers the following pricing plans:

Starting from: US$0,10

Pricing model: Free, Subscription

Free Trial: Available

Pay as You Go: $0.05 per shipment + postage costs.
Professional: from $10/month, based on the number of labels required.
Premier: contact Shippo for pricing.

Q. What are the main features of Shippo?

Shippo offers the following features:

  • Air shipping
  • Cost calculations
  • Customs tracking
  • Ground shipping
  • Multi-carrier comparisons
  • Multi-carrier compliance
  • Multi-carrier manifest
  • Order import
  • Postage management
  • Real-time pricing
  • Shipment tracking
  • Shipment tracking

Q. Who are the typical users of Shippo?

Shippo has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does Shippo support?

Shippo supports the following languages:

English

Q. What type of pricing plans does Shippo offer?

Shippo has the following pricing plans:

Free, Subscription

Q. Does Shippo support mobile devices?

We do not have any information about what devices Shippo supports

Q. What other apps does Shippo integrate with?

Shippo integrates with the following applications:

Authorize.net, BentoBox, BigCommerce, Boxstorm, Paragon ERP, Peoplevox, SPS Commerce Fulfillment, Shopify, eFLO, ePRO

Q. What level of support does Shippo offer?

Shippo offers the following support options:

FAQs, Knowledge Base, Online Support, Video Tutorials

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