Shippo
About Shippo
Shippo works with the tools you already use to power shipping capabilities once exclusively reserved for retail giants. Now they’re yours, in one convenient place.
The Most Carriers at the Best Rates
• Up to 90% off USPS with Commercial Plus Pricing and Priority Mail Cubic
• Up to 55% off UPS
• Up to 75% off DHL Express
• Save up to 29% on FedEx shipping services with the FedEx Advantage Program
• Additional deep discounts with Sendle, Fastway Australia, and CouriersPlease
Integrated with Your Business
• Analytics, insights, and reports, including intelligent defaults and configurable automations
• Native connections to the most popular e-commerce platforms
• Implementation-ready APIs
Support Every Step of the Way
• High-touch customer support to grow with confidence
Implementation and customer success teams
• Ongoing support from dedicated partner managers
Grow into the Future with Shippo
• Grow confidently with a reliable technology partner and 99.99% site uptime
• Integrate your existing branded experience directly with Shippo
• Optimize cash flow by only paying for labels when you print
Taking the legwork out of logistics
1.) Transparent Tracking -- Shippo automatically syncs package information to keep you and your customers updated with real-time tracking information.
2.) Branded & Post-Purchase Experiences -- Build your brand with customizable tracking pages, shipping emails, packing slips, and more — and create a post-purchase experience that brings customers back by including return labels right inside the box.
3.) End-to-End Automation -- Automate inefficiencies that slow down shipping with tools spanning the entire fulfillment journey:
• Generate labels faster with saved and pre-filled package information.
• Import orders from your Shopify store and manage shipments from one place.
• Simplify international shipping with auto-generated customs forms and commercial invoices.
• Split orders into multiple shipments to send partially-fulfilled orders, or packages to different locations.
• Protect your business with insurance for premium shipments, one-of-a-kind goods, and international packages sent with USPS, UPS, FedEx, DHL Express and Canada Post.
Superior shipping takes superior support
Shippo is more than shipping. It also comes with multiple layers of support to give your business a fast start — and help you continue growing into the future.
• Get dedicated support from customer success and partner managers
• Gain access to partner support channels
• Work with an experienced team to guide project design, implementation, testing, and launch
• Let Shippo work directly with carriers to solve delays and damage issues on behalf of your business
• Get more localized support from US-based agents
• Find implementation-ready APIs supported by documentation
Available Monday - Friday, 6AM to 6PM PT.
We aim to respond to every issue within 4 hours.
Key benefits of Shippo
SHIPPING RATES
• Access 85+ carriers across a global network — and the best rates for each one
• Ship with regional carriers only available on the Shippo platform
• Split orders into multiple shipments
SHIPPING LABELS
• Bulk-print up to 100 labels at once
• Generate labels faster with pre-filled shipping details
• Print labels from your own devices
• Sync orders automatically with your e-commerce platform
SHIPPING TOOLS
• Automate workflows across the entire fulfillment journey
• Get experienced shipping & implementation support
• Build branded & post-purchase experiences
• Take full control of fulfillment with Shippo’s API
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Warehousing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Shipping Made Simple
Reviewed on 2019/05/01
Pros
I love that I can purchase shipping labels directly from our online store. Makes the shipping process that much simpler when you don't have to worry about switching software to complete order fulfillment.
Cons
It has had little glitches here and there lately, nothing that couldn't get fixed in a timely manner.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The easiest shipping sotfware around
Reviewed on 2022/08/09
Overall, a very user-friendly and simple shipping application.
Overall, a very user-friendly and simple shipping application.
Pros
This product was super easy to learn and implement! Everything is broken down in a user-friendly fashion. There are separate locations for orders run through shippo and orders proceed through a different application making it easy to navigate and search. Tracking numbers are displayed with a clickable link so no need to hit extra buttons just to find what you are looking for.
Cons
The search function can be a little difficult. If you are looking for a particular say first and last name. The search will bring up every order that has something similar. EX. Looking for a Sally Miller, all orders with the name Sally will come up, even if the last name was searched.
- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Be aware the carrier they contract with is not the same as if you go directly to the carrier...
Reviewed on 2021/04/12
With the fact they do not have phone support I must tell you avoid their services. While there are...
With the fact they do not have phone support I must tell you avoid their services. While there are links and procedures to follow to put through insurance claims or communicate other issues there is a lag time and don't expect a live person. My suggestion: Read their legal ease carefully, pick another service or simply buy direct where there may be a human to help...
Pros
It is easy to use and relatively fast to get an order processed and paid for.
Cons
...the shipping carriers they represent are not giving you exactly the same services as if you bought from them directly.... I send high value packages and I buy insurance for them. I tend to exclusively ship using the USPS option. It is the lowest price generally and they have never lost a package I have sent. The problem came when for the first time a client CLAIMED they did not receive the item. Short story is USPS did not know to require a signature and the package was left. Shipsurance shippos insurance claimed I didn't buy the signature required. However USPS does not require you buy it as an extra charge when the package exceeds $500. It automatically comes with it. Since shippo uses the carriers' logos, I assume I am actually buying from the USPS as they provide their service. I hand off the packages to the local post office and they scan it... Shame on shippo for not being EXTREMELY clear what you are buying and how they may be different then buying from the carrier themselves... A simple banner pop up saying are you aware... is critical but absent. Of course you can buy the extra service... but then I might have shopped around and that is why they don't... In my opinion.
- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Switched to Shippo, Never leaving
Reviewed on 2019/08/03
Pros
I really love the fact that I am able to purchase shipping labels at a cheaper cost then everywhere else I have looked. With the amount of packages my business sends, this has been a life saver. I also love the ease of use with setting up the package weight and dimensions.
Cons
When selecting the shipping service, I wish there were better dividers between types of services AND conpanies. I've accidentally clicked "Parcel Select" for USPS a couple of times which takes triple the time to arrive to the customer. When I'm moving quickly, it slips past me sometimes.
Alternatives Considered
Shopify POSSwitched From
Shopify POSReasons for Switching to Shippo
Better price, Ease of Use, everything is right in front of you- you don't have to go digging for setting up labels.- Industry: Consumer Electronics
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Shipping Software Highly Recommended
Reviewed on 2020/06/29
Since all labels render as a PDF file, I can reprint mis-printed labels as many times as needed...go...
Since all labels render as a PDF file, I can reprint mis-printed labels as many times as needed...gone are the days of having to reload funds to purchase new labels due to printer malfunction. I also enjoy the discounted pricing on USPS labels. Haven't tried other carriers but I like the option of having UPS and DHL as well, maybe I will try them one day.
Pros
Amazing shipping software, can't be any happier since switching from stamps.com. Easy to easy, convenient and integrates well with eBay.
Cons
Doesn't seem to integrate well with Square/Weebly online store, I noticed that the package tracking number was not carrying over to the Square order, it will just mark it as shipped with a blank tracking info
Shippo FAQs
Below are some frequently asked questions for Shippo.Q. What type of pricing plans does Shippo offer?
Shippo offers the following pricing plans:
- Starting from: US$0.00
- Pricing model: Free Version
- Free Trial: Available
Q. Who are the typical users of Shippo?
Shippo has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Shippo support?
Shippo supports the following languages:
English
Q. Does Shippo support mobile devices?
Shippo supports the following devices:
Q. What other apps does Shippo integrate with?
Shippo integrates with the following applications:
Adobe Commerce, Avalara, BigCommerce, Boxstorm, CommentSold, DocketManager, Ecwid, Fishbowl, Freestyle Solutions, GoDaddy Website Builder, Hypercontext, ParagonERP, Peoplevox WMS, Riskified, Rithum, SKULabs, SPS Commerce, ShipBob, ShipHero, Shopify, Square Online, Square for Retail, Squarespace, Stitch Labs, Stripe, Veeqo, Volusion, Webflow, Weebly, Wix, WooCommerce, Zapier, authorize.net
Q. What level of support does Shippo offer?
Shippo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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