About Shippo

Navigating the complexities of shipping to meet the expectations of customers can be a struggle for growing e-commerce businesses. Introducing Shippo - your business’s NEW secret weapon.
Shippo is the leading multi-carrier eCommerce shipping platform that enables users to compare rates from 55+ global carriers, in real-time, print shipping labels, manage returns, and track packages from dispatch to delivery.

Shippo connects your business to the leading shipping carriers worldwide, including USPS, UPS, FedEx, DHL, and more. All Shippo customers get access to our master accounts giving you the lowest discounted rates from all major carriers. Orders can be imported directly from eCommerce platforms through native integrations, or users can simply upload CSV files. The built-in address validation system checks global addresses to avoid failed deliveries. Custom packing slips, shipping labels, and returns labels can be generated and printed directly from within Shippo, and users can also create custom-branded tracking pages for customers.

Through our platform, Customers can access information including shipping service, carrier details, tracking history with location, times, package status, and both the original and updated estimated time of arrival (ETA). Packages created outside Shippo can also be tracked, and users can purchase standalone return labels for these packages.

Key benefits of Shippo

• Best Shipping Rates: Access lowest-possible rates from USPS – up to 90% off Retail. Get started for free, with no monthly fees.

• Fast and Easy Fulfillment: Connecting your store takes minutes and all of your orders automatically sync. Shippo pre-fills labels and allows you to fulfill in bulk.

• Most Intuitive Platform: Simple and intuitive UI, even for non-tech experts. Access to direct account support over phone and chat, plus a robust help center.

• Effortless Returns: Automatically generate pre-filled, pay-on-scan return labels with orders. Track returns throughout the process.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Shippo can be integrated with a range of shipping carriers
Fulfill all orders and track all shipments
Shipping labels can be printed directly from within Shippo
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Shippo video
Shippo screenshot: Shippo can be integrated with a range of shipping carriers Shippo screenshot: Fulfill all orders and track all shipments Shippo screenshot: Shipping labels can be printed directly from within Shippo

Features

Total features of Shippo: 29

  • API
  • Alerts/Notifications
  • Chat/Messaging
  • Customizable Branding
  • Data Import/Export
  • Delivery Tracking
  • Forms Management
  • Ground Shipping
  • Historical Reporting
  • Label Printing
  • Labeling
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Package Tracking
  • Parcel Shipping
  • Real Time Comparisons
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Shipping Services Integration
  • Status Tracking
  • Third Party Integrations

Alternatives

ShipStation

4,7
#1 Alternative to Shippo
ShipStation helps eCommerce sellers easily aggregate orders from multiple sales channels (like eBay, Amazon, Magento,...

Orderhive

4,4
#2 Alternative to Shippo
Orderhive is an eCommerce Automation Software that allows you to manage your Inventory, Orders, Shipping and all other...

ShippingEasy

4,8
#3 Alternative to Shippo
ShippingEasy is online shipping fulfillment software for eCommerce sellers that want the best postage rates and...

Veeqo

4,2
#4 Alternative to Shippo
With Veeqo, omnichannel retailers can manage their entire online retail business in one place. We sync your inventory...

Reviews

Overall rating

4,9 /5
(557)
Value for Money
4,8/5
Features
4,7/5
Ease of Use
4,8/5
Customer Support
4,7/5

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Showing 5 reviews of 557
James A.
Overall rating
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Shipping Solution

Reviewed on 2019/08/11

Pros

I like that Shippo is easy to integrate with e-commerce sites like eBay and Etsy. I sell vinyl decals on both sites and it is very easy to sync unfulfilled orders. The software imports the customer's address perfectly and does an address verification before you purchase the shipping label. After the label is printed, the software automatically notifies the e-commerce site that the order has been shipped and posts the tracking number for the customer to view. This has been a huge time saver for me.

Cons

The software works very well for me and I have not found any cons to it.

Alex B.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very happy customer

Reviewed on 2021/03/09

Overall my experience has been a 10/10. In about 90% of shipments the rates on shippo are the best...

Overall my experience has been a 10/10. In about 90% of shipments the rates on shippo are the best and the process is the quickest I’ve used.

Pros

The setup was a breeze and the rates are extremely competitive. One of my favorite features is the auto fill function with addresses. Payment is very straightforward and I enjoy reviewing the monthly reports on all my shipments.

Cons

The only negative I can say is that occasionally the auto fill on the address will pull something that is incorrect. I’ve had one package be shipped to the wrong address because of this. Luckily the address didn’t exist so the package was returned, but it took a full week to get it back and we had to reimburse the customer for the delay.
I would suggest creating a review/confirm field after you click buy that allows you to review the final label for accuracy prior to it being purchased. I would have caught the error that way.

Michael E.
Overall rating
  • Industry: Publishing
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

No "Flats" rate support, tough to get Refunds

Reviewed on 2019/01/02

Pros

My company was actually forced to use the software when my main business software company Freestyle (formerly Dydacomp) chose to integrate Shippo into their MOM software to save money on the programming it takes to keep current with carrier charges/requirements .

Cons

Biggest problem--no support of USPS "Flats" rates resulted in excess postage on flat envelope packages for months before it became apparent. Had to use apply postage manually in the short term then switch to UPS Mail Innovations to get lower cost "Flats" rates.
Secondly--very difficult dealing with them to get credits from Shippo for duplicate labels produced during training/mistakes. Very slow response and she couldn't seem to get it that when multiple labels are produced on the same day ($$) for the same address and only one package ever gets delivered that a mistake has been made. We managed to get some refunds but were still due hundreds of dollars when we were informed they couldn't help us any more.

Linda S.
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect solution for a small business owner

Reviewed on 2021/03/14

I love the ability to see all the shipping options available to me so that I can easily pick the...

I love the ability to see all the shipping options available to me so that I can easily pick the right product. This is particularly helpful when considering the different ways to use USPS Priority Mail. I am confident that I always am able to easily select the most cost effective shipping option for my product and destination.
Shippo's customer service is also outstanding. Because of a training issue at our local post office, my company was assessed a number of label surcharges by the USPS due to a USPS postal clerk putting multiple items on the scale at one time. Shippo handled the situation by filing disputes on my behalf saving me a lot of time.

Pros

I love that both my website sales and my Etsy shop sales can flow into Shippo so that order management and shipping label purchases can be done from one platform.

Cons

I love it! It just is so much easier than other platforms I've used. There isn't anything I'd change.

Jason R.
Overall rating
  • Industry: Industrial Automation
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Works, Fairly Priced, Good Support

Reviewed on 2021/03/09

Pros

Incredibly simple API allows access to multiple shipping vendors.
Price discounts for USPS are great.

Cons

We could do without the Shippo logo on USPS labels.
We had some issues connecting to our UPS account but after that got fixed its worked great.

Showing 5 reviews of 557 Read all reviews

Shippo FAQs

Below are some frequently asked questions for Shippo.

Shippo offers the following pricing plans:

  • Pricing model: Free, Subscription
  • Free Trial: Available

Shippo is completely free to use!

We do not have any information about Shippo features

Shippo has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Shippo supports the following languages:

English

Shippo supports the following devices:

Shippo integrates with the following applications:

Authorize.Net, Avalara, Bigcommerce, Boxstorm, ChannelAdvisor, CommentSold, DocketManager, Ecwid, Fishbowl, Freestyle Solutions, GoDaddy Website Builder, Magento Commerce, Orange Manager, ParagonERP, Peoplevox WMS, QuickBooks Commerce, Riskified, SKULabs, SPS Commerce, ShipBob, ShipHero, Shopify, SoapBox HQ, Square Online Store, Square for Retail, Squarespace, Stitch Labs, Stripe, Veeqo, Volusion, Webflow, Weebly, Wix, WooCommerce, Zapier, ecomdash

Shippo offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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