Kentik

AIOps Platform: Network Visibility, Performance & Security

About Kentik

Kentik’s AIOps techniques enrich & turn real-time network data from your data center, internet and cloud, into actionable insights on your dashboard:
- Identify network problems impacting business in real-time
- Resolve issues quickly despite complex multi-cloud environments
- Avoid congestion and wasted spend by matching capacity and utilization
- Prevent unexpected downtime, clearly see resource dependencies & network relationships
- Avoid billing surprises, understand usage to allocate costs

Key benefits of Kentik

  • Deep dive into network data with the ability to see every network, all the time, in real time, and gain insight into metrics such as network traffic, network performance, capacity, and more.

  • Allow users to manage their own data analysis by logging into the Kentik self service portal where users can create labels, filter data, and explore the data that they want to see.

  • Create custom dashboards focusing on the metrics that are most important to the business. Define what is monitored, how it is presented, and combine multiple aspects to gain context.

  • Correlate real-time traffic data with threat feeds, custom DNS information, user information, and other elements not in the data stream.

  • Utilize the Kentik REST API’s to connect with external systems seamlessly, and integrate directly with third party applications including Slack, PagerDuty, and more.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    English

    Images

    Create custom dashboards with metrics that are most important to the business.
    View alerts for risks or network attacks, and view a list of alerts over a defined time period
    Use the Kentik data centre to analyze network service and performance
    Kentik Differentiators versus similar products
    View 14 more
    Kentik video
    Kentik screenshot: Kentik screenshot: Kentik screenshot: Create custom dashboards with metrics that are most important to the business. Kentik screenshot: View alerts for risks or network attacks, and view a list of alerts over a defined time period Kentik screenshot: Use the Kentik data centre to analyze network service and performance Kentik screenshot: Kentik screenshot: Kentik screenshot: Kentik screenshot: Kentik screenshot: Kentik screenshot: Kentik screenshot: Kentik Differentiators versus similar products Kentik screenshot:

    Features

    Total features of Kentik: 40

    • API
    • Ad hoc Query
    • Ad hoc Reporting
    • Alerts / Escalation
    • Bandwidth Monitoring
    • Baseline Manager
    • Capacity Management
    • Client Portal
    • Customizable Fields
    • Customizable Reports
    • Dashboard
    • Dashboard Creation
    • Data Capture and Transfer
    • Data Transformation
    • Data Visualization
    • Historical Trend Analysis
    • IP Address Monitoring
    • Internet Usage Monitoring
    • Labeling
    • Monitoring
    • Network Analysis
    • Network Resource Management
    • Performance Metrics
    • Real Time Analytics
    • Real Time Data
    • Real Time Monitoring
    • Real Time Reporting
    • Real-time Updates
    • Risk Analytics
    • Search/Filter
    • Self Service Portal
    • Server Monitoring
    • Service Level Agreement (SLA) Management
    • Third Party Integrations
    • Uptime Reporting
    • User Management
    • Visual Analytics
    • Visual Discovery
    • Web Traffic Reporting
    • Workflow Management

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    Reviews

    Overall rating

    4,6 /5
    (16)
    Value for Money
    4,3/5
    Features
    4,4/5
    Ease of Use
    4,1/5
    Customer Support
    4,3/5

    Already have Kentik?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 16
    Steve S.
    Overall rating
    • Industry: Internet
    • Company size: 11-50 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Longtime Kentik User

    Reviewed on 2019/01/25

    We've been long-time users and have been extremely satisfied with Kentik. The product has been...

    We've been long-time users and have been extremely satisfied with Kentik. The product has been essential for peering analysis and we've been able to roll out DDoS detection and mitigation extremely easily. Kentik is also used frequently for customer traffic analysis and troubleshooting.

    Pros

    Fairly straight forward to get running and extremely feature rich. Support has been awesome and helped tie features to business needs. The pace of feature additions has been good too.

    Cons

    Due to the richness of features it can be challenging to accomplish quick tasks for beginning users. Dashboards help. A more "browsable" method of obtaining data from devices might be nice.

    Andrew L.
    Overall rating
    • Industry: Higher Education
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Easy to use powerful product

    Reviewed on 2019/01/27

    We are using Kentik to analyze our traffic for reporting based up where it's coming from and going...

    We are using Kentik to analyze our traffic for reporting based up where it's coming from and going to, which allows us to quickly make decisions on where and how to add capacity. We are also using the monitoring and mitigation components to detect and signal mitigation when a ddos occurs on our network.

    Pros

    Kentik is very easy to use., classifying interfaces, adding devices and defining alerts is a breeze. Before we started using Kentik, we relied upon user reports and a cli driven interface to detect issues and attempt any sort of mitigation. Kentik has allowed us to setup automated alerts and signaling for mitigation of attacks, which after setting up and tuning, we are now able to automatically mitigate attacks in just a few minutes where it would take much longer before. Kentik has also given us a wonderful interface which we are able to use to at the click of a button pull reports which tell us where our traffic is coming and going from, while at the same time allowing us to share it with our customers with ease.

    Cons

    Overall, there are really no major cons that we have come across as support has always been very helpful when we are looking for a new feature or a way to do something.

    Brad G.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 4.0 /10

    Kentik for Managed Service Providers

    Reviewed on 2020/08/31

    Initially, it was a good fit as a predominantly 'in-house' tool. As we have exposed this data to...

    Initially, it was a good fit as a predominantly 'in-house' tool. As we have exposed this data to customers, and used it more, we have found that the shell looks really good but the inner workings are suspect. Also, its rather pricy for the value it brings. We had high hopes for My.Kentik but those have failed to materialize.

    Pros

    Like most SaaS consumption models, your deployment is extremely easy. Setting up dashboards is rather intuitive (for engineers) and the filtering capability is really good.

    Cons

    For a SaaS company, their updates have broken core functionality. In short, I would say their regression testing is lacking. The My.Kentik Portal is a beta product. The entire premise is to expose the dashboards and panels you create to your customers or other business units/non-technical staff. In reality, this is just another window, that does restrict user access (thank you), but its still the same clunky UI that works well for technical people but not customers. Additionally, it is mired with the same bugs as the standard UI and more. Most of the errors are around their timeline but there are other errors that cause major concern like data inconsistencies.

    Steve D.
    Overall rating
    • Industry: Computer Networking
    • Company size: 501-1 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    very helpful tools for global networks

    Reviewed on 2019/01/25

    We bought Kentik to give our operations teams visibility into the health and performance of our...

    We bought Kentik to give our operations teams visibility into the health and performance of our global network. The sales and support teams have been very helpful and patient with us to make sure that we are getting the most value from our account. Internal adoption by the operations groups took a very long time but now they can't function without the dashboards, slack notifications or NOC hooks

    Pros

    Sales engineers and support helped make setup simple.
    Webhooks, alarms and notifications provide valuable insights into how our network is being used

    Cons

    Kentik provides a very comprehensive set of tools and visualization capabilities. Getting everything set up efficiently for a medium to large network takes at least one dedicated person working on it for several weeks.

    Verified Reviewer
    Overall rating
    • Industry: Telecommunications
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Kentik Network Monitoring

    Reviewed on 2019/08/16

    Pros

    The versatility. Kentik was able to tell me so much about what was happening in the network. Normal traffic, abnormal... it was a lovely tool to show customers what they were doing. I was able to analyze what I needed to know so I knew who to peer with.

    Cons

    Versatility comes with a price - Kentik was very complicated to use. If you didn't use it very frequently, you generally forgot how.

    Showing 5 reviews of 16 Read all reviews

    Kentik FAQs

    Below are some frequently asked questions for Kentik.

    Kentik offers the following pricing plans:

    • Pricing model: Free, Subscription
    • Free Trial: Available

    Contact Kentik for pricing information.

    We do not have any information about Kentik features

    Kentik has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Kentik supports the following languages:

    English

    Kentik supports the following devices:

    Kentik integrates with the following applications:

    Flow, PagerDuty, Slack

    Kentik offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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