Remedly

4.6 (69)
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Cloud software for Mental Health and Aesthetic practices

About Remedly

Remedly is a cloud platform used for practice management by Mental Health professionals, Medical Spas, Plastic Surgeons, DME companies, and various other medical practitioners. The integrated solution includes Electronic Health Records (EHR), Practice Management with customizable forms and notes, Revenue Cycle Management with a Medical Billing Module, an online Patient Portal, standard reports, and Advanced Analytics.

Remedly offers template customization of chart notes and forms. Additionally, lab tests can be ordered electronically, and controlled substance medications can be prescribed without ever leaving the platform.

The Revenue Cycle Management module by Remedly is designed to manage all payments, minimize errors, and provide an easy, convenient tool for managing patient bills and payments. The RCM module allows users to invoicing, CC or split payments and refunds, insurance eligibility verification and insurance claims processing.

You can try out Remedly with a 7-day free trial to experience the difference it can make for your practice.


Key benefits of Remedly

Remedly complies with HIPAA regulations to ensure the highest standard of data security. It offers customizable chart note and form templates, seamless electronic lab test ordering, and secure e-prescribing for controlled substances and medications. With a range of integrations, and unparalleled customizability, Remedly adapts to the unique needs of any medical practice, enhancing their operational efficiency and patient care.


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Not sure about Remedly? Compare with a popular alternative

Remedly

4.6 (69)
VS.

Starting Price

No pricing found
US$5,000.00
one-time

Pricing Options

Free version
Free trial
Free version
Free trial

Features

145
18

Integrations

1
1

Ease of Use

4.5 (69)
4.2 (27)

Value for Money

4.5 (69)
4.2 (27)

Customer Service

4.6 (69)
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Reviews

Overall rating

4.6 /5
(69)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.6/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 69
David
David
Overall rating
  • Industry: Medical Devices
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

It facilitates the provision of services

Reviewed on 2025/01/03

The user experience improved and thus increased the customer base, in addition to the quality and...

The user experience improved and thus increased the customer base, in addition to the quality and ease of work improving.

Pros

It facilitates daily programming, thus streamlining daily activities and automating tasks that are repetitive and take up valuable time. I like it because you can have all the medical records of each patient in a very orderly manner so that when the patient is attended to, the service is faster and more professional.

Cons

There is nothing bad that I dislike. They have always provided good service.

Shar
Overall rating
  • Industry: Medical Devices
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent EHR and RCM systems for small practices

Reviewed on 2024/11/01

We have been using Remedly for a year and a half now, and overall I am very happy with the system....

We have been using Remedly for a year and a half now, and overall I am very happy with the system. It's robust enough to fit our needs, but not overly complicated like some other systems are. As a smaller practice, this was an important point for us, because we don't need the same heft in our system as a large hospital. So I can only speak to a smaller practice experience, and it has been wonderful.

Pros

I like how quickly we were able to get our practice up and running, and that the EHR system was relatively quick to learn. We also like how responsive the Remedly team is to questions and addressing needs. They are also very proactive at fixing issues when they do occur.

Cons

There are a couple integration items that I'd like to see changed, such as insurance payments through the RCM system being reflected in the EHR system without a team member having to manually apply it. But the pros outweigh the cons, and we have good workarounds.

Response from Remedly

Thank you Shar for your supportive review! We are so grateful to hear that Remedly is right-sized for your practice and that our team is responsive to your needs! We appreciate your input to improve our solutions which we take to heart and will continue to work on. It's through listening to our clients' needs that we are able to develop our top-in-class platforms. Your unique application - eye prosthetics - demonstrates how flexible Remedly is to adapt successfully to various specialties. We look forward to continuing to support your practice's growth!

Garry
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Clunky and Not at all Intuitive

Reviewed on 2024/11/16

I feel like Remedy needs a serious overhaul and update. I feels like software back in the 2010s.

I feel like Remedy needs a serious overhaul and update. I feels like software back in the 2010s.

Pros

Scheduling is intuitive and comprehensive.

Cons

The software is clunky. Navigating between modules feels very archaic. The flow is not seemless and is slow. The menu system is extremely confusing and not at all intuitive.

Response from Remedly

Thank you for your honest feedback - we appreciate your untarnished input which has been shared with our product team and throughout the company. We are pleased to hear that our scheduling component and our customer service meet your expectations! We'd like to hear your thoughts on a redesign which would be more fluid and intuitive - please reach out to [email protected] so we can gather your input!

Christie
Overall rating
  • Industry: Plastics
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Dr hecht office

Reviewed on 2024/11/06

WONDERFULL!!!! IT was easy to set and has been wonderful to use over the years soo grateful we...

WONDERFULL!!!! IT was easy to set and has been wonderful to use over the years soo grateful we switch to this platform:)

Pros

THE Calendar- The way it visually flows- the reports- colors easy to navigate and set up, works well in practice that is PAPER CHARTS STILL

Cons

would like to copy an appoint and paste- like Brickle use to do
not duplicate of move -

Just simple copy/ cut past in a different slot

Alternatives Considered

Nextech EHR & PM

Reasons for Choosing Remedly

no reposts bad set up display! not good to run a practice

Switched From

Symplast

Reasons for Switching to Remedly

Display- customization- appearance- color- CALENDER- scheduling

Response from Remedly

We super appreciate and are humbled by your glowing review of Remedly! It's heartwarming for us to hear how much your practice is enjoying using and benefiting from our solutions! We're here to support your full transition from paper to digital when you're ready, and let's connect on how to copy existing appointments which is easy to do. Thank you for choosing Remedly and sharing your feedback!

Stephanie
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great EMR for complex clinic

Reviewed on 2024/11/05

I have had great experience with customer service and overall the intuitive nature of Remedly. I...

I have had great experience with customer service and overall the intuitive nature of Remedly. I appreciate them continuing to grow features and hope they will continue to take clinic needs into account to keep easing user experience.

Pros

Versatility in scheduling and a full EMR platform.

Cons

Sometimes the system is cumbersome and has hard time adapting to my complexities as a clinic.

Alternatives Considered

IntakeQ

Reasons for Choosing Remedly

Needed more versatility as I opened The Health Spa

Switched From

athenaOne

Reasons for Switching to Remedly

Felt it could be more adaptable to my needs. Seemed like I got on board early on in development and I could utilize that to my advantage of having what I need as a complex clinic, customized for my needs.

Response from Remedly

Thank you for your review of and feedback on Remedly! So glad to hear that our service and solutions are addressing the needs of your complex practice and that you appreciate our improvements built from client input! Since platform migrations can be challenging for any practice, requiring an investment in valuable staff and financial resources, it's important to select a comprehensive solution which your practice won't outgrow as you grow. Choosing Remedly ensures you won't need to shop again!

Showing 5 reviews of 69 Read all reviews

Remedly FAQs

Below are some frequently asked questions for Remedly.

Remedly offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Contact Remedly for detailed pricing information.

Remedly has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Remedly supports the following languages:

English

Remedly supports the following devices:

Remedly integrates with the following applications:

Google Calendar

Remedly offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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