Remedly

Cloud software for dermatology, plastic surgery & med spas

4,5 /5 (23 reviews) Write a Review!

Remedly Overview

What is Remedly?

Remedly is a cloud-based practice management solution for dermatologists, medical spas, plastic surgeons, and their patients, which is designed to streamline medical practices and improve patient care. The integrated solution encompasses functionalities including electronic health records (EHR), practice management, revenue cycle management, an online patient portal, marketing, eCommerce, analytics and reports.

Remedly’s practice management tools include an integrated scheduler, task management, and real-time inventory management. The EHR system allows users to customize templates to record patient visit notes, and capture before and after photos of patients. Patient demographic information and medical histories can also be recorded and maintained. Lab tests can be ordered electronically, and controlled substance medications can be prescribed. Remedly’s revenue management tools allow users to manage quoting, invoicing, payments and refunds, insurance eligibility verification, claims processing, and electronic submissions. Claims statuses can be tracked in real time.

Remedly offers a patient portal, which provides patients with online access to important information, follow-ups, secure messaging, electronic forms, birthday specials, and more. SMS and email reminders ensure that patients are automatically notified of their upcoming appointments. Users can access a range of reports and analytics, including practice, patient activity, and claims reports, to track performance metrics and submitted claim statuses.

Remedly Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Remedly for detailed pricing information.


Remedly Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

Remedly video

Remedly Reviews

Remedly Reviews

Overall rating
4,5
/
5
Excellent
18

Very good
2

Average
1

Poor
1

Terrible
1

Value for Money
4,6
Features
4,4
Ease of Use
4,4
Customer Support
4,6
87% recommended this app
Scott w. M.

Excellent EMR solution for Plastic Surgeons, Dermatologists


Verified Reviewer

Using Remedly for 2+ years

Remedly is a growing company and they've been able to take feedback constructively and implement most, if not all, suggestions we've had over the years. Looking forward to seeing them still achieve more with this platform.


Patricia S.

Review on Remedly


Shonda C.

Using Remedly for 6 months


Nick L.

The Change Electronic Healthcare Platforms Needed!

Our practice chose the Remedly cloud-based platform – no, we are not a mega practice or some paid advertisement. We are regular medical professionals who want to see our clinic succeed and ensure our patient’s success. Part of a successful patient-provider relationship is ensuring that we document well, bill appropriately, and are able to complete daily operations without wasting our patient’s time. Remedly is more than just an EHR and PM platform it is a group of dedicated people who stand behind their technology. When we speak, they listen and continually strive to fulfill our needs and our patient’s needs from the moment of contact, through the revenue cycle, and every engagement thereafter.


Scott w. M.
Industry: Hospital & Health Care
Company size: 11-50 Employees

Excellent EMR solution for Plastic Surgeons, Dermatologists

Used Daily for 2+ years
Reviewed on 2018/12/31
Review Source: Capterra

Pros

This product has vastly enhanced my efficiency by allowing me to offload my schedule and have most of my post-operative patients check in with virtual follow-ups, which they prefer anyway. My main bottleneck is my time and Remedly has freed up a ton of that.

Cons

This product is in need of a user interface overhaul, which I understand is coming in 2019.

Response from Remedly

Scott, thank you for taking time to sit down and write us a review. We very much appreciate it. You are correct, the software has been getting a full face-lift. Luckily, it's a short recovery time and the new look is already being rolled out.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

Using Remedly for 2+ years

Used Daily for 2+ years
Reviewed on 2020/02/11
Review Source: Capterra

Remedly is a growing company and they've been able to take feedback constructively and implement most, if not all, suggestions we've had over the years. Looking forward to seeing them still achieve more with this platform.

Pros

As far as comprehensive software goes for EHRs specific to medical aesthetics, Remedly stood out for us when we opted to go with them 2+ years ago. It has features including subscriptions that are quite useful. We've created internal hacks to help with efficiency and flow.

Cons

While not all of Remedly's features are used, it's a matter of preference. The inventory tracking is tremendous in theory, but executing has its practical limitations. Overall support, reliability, and ease of use has improved greatly. You've got to be savvy to use, but once you get into a rhythm you can make the software work and it will be an asset to keeping patient records clean, tidy, and well documented.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Patricia S.
Industry: Medical Practice
Company size: 2-10 Employees

Review on Remedly

Used Daily for 2+ years
Reviewed on 2019/01/03
Review Source: Capterra

Pros

I like the text message and email reminders that are sent to patients of upcoming appointments. I also like the feature that pops up to ask if you would like an additional email to be sent when moving or adding additional information the existing appt.

Cons

I wish this program had an alert that would pop up with pertinent information. The software also continues to update (which is needed) with a glitch in the software every time. This software also won’t allow the user to add own treatment with labels to customize to individual practices.

Response from Remedly

Patricia, thank you for taking time to write us a review. We really appreciate the feedback. Have you been able to check out the latest updates to the software? We think you will find many of the issues resolved and hopefully you're able to take advantage of the newly added features. If you are still having trouble, please feel free to reach out to your dedicated Customer Success Manager any time. They are there to be your personal product concierge 24/7.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Shonda C.
Industry: Medical Practice
Company size: 11-50 Employees

Using Remedly for 6 months

Used Daily for 6-12 months
Reviewed on 2020/07/27
Review Source: Capterra

Pros

I have multiple locations and sometimes the patients travel between locations, this product simplifies and streamlines the patient care. I can easily log in to one platform and manage the practice or book appointments without having to use LogMeIn to get to the computer program at each office. It also allows patients to have access to their own patient portal.

Cons

Needs an easily accessible patient history, including services and retail pricing, that is available on check out

Response from Remedly

We want to thank you for your partnership and valuable feedback. We are looking forward to continue providing ongoing enhancements as a testament to our strong commitment to our customers.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Nick L.
Industry: Medical Practice
Company size: 2-10 Employees

The Change Electronic Healthcare Platforms Needed!

Used Daily for 6-12 months
Reviewed on 2020/01/31
Review Source: Capterra

Our practice chose the Remedly cloud-based platform – no, we are not a mega practice or some paid advertisement. We are regular medical professionals who want to see our clinic succeed and ensure our patient’s success. Part of a successful patient-provider relationship is ensuring that we document well, bill appropriately, and are able to complete daily operations without wasting our patient’s time. Remedly is more than just an EHR and PM platform it is a group of dedicated people who stand behind their technology. When we speak, they listen and continually strive to fulfill our needs and our patient’s needs from the moment of contact, through the revenue cycle, and every engagement thereafter.

Pros

Why choose Remedly? Great support from their staff members. One system to accomplish everything your practice needs. Customized for your needs yesterday, today, and well into the future!

Cons

They are still growing their marketing platform and relatively new; however, I believe every day they continue to improve in these areas. Once they have their weakness down they will be unbeatable I feel in this space with their tenacity and dedication to clinics like us.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,3/10
Based on 23 user ratings
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Remedly Pricing

Remedly Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Remedly for detailed pricing information.

Contact Remedly for detailed pricing information.

Value for Money
4,6/5
Based on 23 user ratings
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Remedly Features

Remedly Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customizable Reporting
Document Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Workflow Management
Features
4,4/5
Based on 23 user ratings
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Categories

Additional information for Remedly

Additional information for Remedly

Key features of Remedly

  • Before & After Pictures
  • HIPAA Compliant
  • Package Creation
  • Patient Billing
  • Patient Flow Management
  • Patient Portal
  • Patient Records Management
  • Scheduling

Benefits

• The patient portal provides HIPAA-compliant access to online messaging, forms, follow-ups, before and after photos, consultations, and more.

• With the revenue management module, users can monitor the financial performance of their practice along with quoting and invoicing, payments, refunds, processing of insurance claims, and more.

• Real-time updates in the practice management module keep users informed about their practice’s inventory status.

• Doctors and practitioners can instantly determine patients’ insurance benefits coverage and eligibility.

• Insurance claims can be submitted to payers electronically, and users can view claim status in real time.

Remedly FAQs

Remedly FAQs

Below are some frequently asked questions for Remedly.

Q. What type of pricing plans does Remedly offer?

Remedly offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Contact Remedly for detailed pricing information.

Q. What are the main features of Remedly?

Remedly offers the following features:

  • Before & After Pictures
  • HIPAA Compliant
  • Package Creation
  • Patient Billing
  • Patient Flow Management
  • Patient Portal
  • Patient Records Management
  • Scheduling

Q. Who are the typical users of Remedly?

Remedly has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Remedly support?

Remedly supports the following languages:

English

Q. What type of pricing plans does Remedly offer?

Remedly has the following pricing plans:

Subscription

Q. Does Remedly support mobile devices?

We do not have any information about what devices Remedly supports

Q. What other apps does Remedly integrate with?

We do not have any information about what integrations Remedly has

Q. What level of support does Remedly offer?

Remedly offers the following support options:

Phone Support, Online Support, FAQs