Remedly

Remedly

Cloud software for dermatology, plastic surgery & med spas

4.8/5 (16 reviews)

Remedly Overview

Remedly is a cloud-based practice management solution for dermatologists, medical spas, plastic surgeons, and their patients, which is designed to streamline medical practices and improve patient care. The integrated solution encompasses functionalities including electronic health records (EHR), practice management, revenue cycle management, an online patient portal, marketing, eCommerce, analytics and reports.

Remedly’s practice management tools include an integrated scheduler, task management, and real-time inventory management. The EHR system allows users to customize templates to record patient visit notes, and capture before and after photos of patients. Patient demographic information and medical histories can also be recorded and maintained. Lab tests can be ordered electronically, and controlled substance medications can be prescribed. Remedly’s revenue management tools allow users to manage quoting, invoicing, payments and refunds, insurance eligibility verification, claims processing, and electronic submissions. Claims statuses can be tracked in real time.

Remedly offers a patient portal, which provides patients with online access to important information, follow-ups, secure messaging, electronic forms, birthday specials, and more. SMS and email reminders ensure that patients are automatically notified of their upcoming appointments. Users can access a range of reports and analytics, including practice, patient activity, and claims reports, to track performance metrics and submitted claim statuses.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

Remedly Reviews

Overall rating
4.8/5
94% positive reviews
13
Excellent
2
Very good
1
Average
0
Poor
0
Terrible
Mukhtar R.

Remedly Is Way Above Its Competition

Used Daily for 1-5 months
Reviewed on 2019/03/25
Review Source: Capterra

Incredibly good. These guys really care, and they have produced an outstanding product. Again, they are the only ones out thinking outside the box when it comes to creating a subscription billing option. That's cool. But the electronic health records system is so smooth, it has saved us countless hours. Awesome system.

Pros

I spent months researching dozens of the top systems out there, and Remedly had what no other system could offer - the capability of handling our membership pricing model, combined with our need to do efficient insurance billing, combined with our need for excellent electronic health records. Remedly was the ONLY system out of all of them that could handle these needs. And they handled them perfectly. Integration has been flawless. But above all else, the kindness and decency of the team at Remedly in terms of bending over backwards to accomodate our needs was really the best part of working with Remedly.

Cons

I sat and thought about the cons, and I seriously struggled. Every time we thought we'd discovered a limitation in the system, it turns out we just weren't understanding it correctly, and it was in fact much better than we'd realized. There are so many cool features to the system. I guess if I had to pick one thing that was not entirely optimal was the scheduling had to be in 15 minute increments, but they are about to fix that anyway.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Marc S.

Looked at all of them and Remedly shines above

Used Daily for 1+ year
Reviewed on 2019/02/17
Review Source: Capterra

My experience with Remedly has been fantastic. I have had the oppurtunity to have my concerns addressed by the CEO who is more than willing to spend time with the users of Remedly in attempt to constantly improve it.

Pros

Having come from one of the largest EMR/practice software vendors where there was virtually no support and major issues would take days to resolve if ever, Remedly's customer service is exemplary. I can always have my concerns addressed within hours. Sometimes minutes. The don't nickle and dime you with every update, new component, new user, new device etc. One monthly fee. This has obviated the need for other complementary softwares like Solution Reach as this functionality is built in to Remedly.

Cons

New software updates sometimes have some bugs.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Scott w. M.

Excellent EMR solution for Plastic Surgeons, Dermatologists

Used Daily for 2+ years
Reviewed on 2018/12/31
Review Source: Capterra

Pros

This product has vastly enhanced my efficiency by allowing me to offload my schedule and have most of my post-operative patients check in with virtual follow-ups, which they prefer anyway. My main bottleneck is my time and Remedly has freed up a ton of that.

Cons

This product is in need of a user interface overhaul, which I understand is coming in 2019.

Response from Remedly

Scott, thank you for taking time to sit down and write us a review. We very much appreciate it. You are correct, the software has been getting a full face-lift. Luckily, it's a short recovery time and the new look is already being rolled out.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
James N.

Essential part of our Practice

Used Daily for 2+ years
Reviewed on 2019/04/05
Review Source: Capterra

Must have for our practice after using it for the past 3 years, new staff get up and running with it fairly easily.
Very reliable and look forward to future releases.

Pros

Solid cloud based integrated software for all aspects of plastic surgery. So many features it keeps everyone informed about our patient flow from scheduling to invoices and charting. For executive management it provides real time analysis of practice trends and identifies staff productivity.

Cons

I hope the mobile interface will adjust to screen views better with future releases.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Michael K.

Health Care EHR/ EMR/ Schedular- Remedly

Used Daily for 2+ years
Reviewed on 2019/02/27
Review Source: Capterra

Remedly has offorded me the opportunity to take back control of my practice with a simple, streamlined and integrated cloud based program.

Pros

It’s multifocal Approach to patient care and ability to have everything within the patient’s chart at your fingertips including; photography, EMR, EHR, schedular, point of sale, online store capabilities, use of Siri on your mobile device.

Cons

Sometimes a bit slow starting the program

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Remedly Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Contact Remedly for detailed pricing information.

Remedly Features

  • Automatic Notifications
  • Billing & Invoicing
  • Charting
  • Client Portal
  • Customizable Reporting
  • Customizable Templates
  • HIPAA Compliance
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Self Service Portal

  • Activity Dashboard
  • Appointment Management
  • Automated Scheduling
  • Calendar Management
  • Claims Management
  • Compliance Management
  • Document Management
  • Document Storage
  • Workflow Management

Additional information for Remedly

Key features of Remedly

  • Before & After Pictures
  • Before & After Pictures
  • HIPAA Compliant
  • Package Creation
  • Patient Billing
  • Patient Flow Management
  • Patient Portal
  • Patient Records Management
  • Scheduling

Benefits

• The patient portal provides HIPAA-compliant access to online messaging, forms, follow-ups, before and after photos, consultations, and more.

• With the revenue management module, users can monitor the financial performance of their practice along with quoting and invoicing, payments, refunds, processing of insurance claims, and more.

• Real-time updates in the practice management module keep users informed about their practice’s inventory status.

• Doctors and practitioners can instantly determine patients’ insurance benefits coverage and eligibility.

• Insurance claims can be submitted to payers electronically, and users can view claim status in real time.

Remedly FAQs

Below are some frequently asked questions for Remedly.

Q. What type of pricing plans does Remedly offer?

Remedly offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Contact Remedly for detailed pricing information.

Q. What are the main features of Remedly?

Remedly offers the following features:

  • Before & After Pictures
  • Before & After Pictures
  • HIPAA Compliant
  • Package Creation
  • Patient Billing
  • Patient Flow Management
  • Patient Portal
  • Patient Records Management
  • Scheduling

Q. Who are the typical users of Remedly?

Remedly has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does Remedly support?

Remedly supports the following languages:

English

Q. What type of pricing plans does Remedly offer?

Remedly has the following pricing plans:

Subscription

Q. Does Remedly support mobile devices?

We do not have any information about what devices Remedly supports

Q. What other apps does Remedly integrate with?

We do not have any information about what integrations Remedly has

Q. What level of support does Remedly offer?

Remedly offers the following support options:

FAQs, Online Support, Phone Support