Remedly

Cloud software for dermatology, plastic surgery & med spas

About Remedly

Remedly is a cloud-based practice management solution for dermatologists, medical spas, plastic surgeons, and their patients, which is designed to streamline medical practices and improve patient care. The integrated solution encompasses functionalities including electronic health records (EHR), practice management, revenue cycle management, an online patient portal, marketing, eCommerce, analytics and reports.

Remedly’s practice management tools include an integrated scheduler, task management, and real-time inventory management. The EHR system allows users to customize templates to record patient visit notes, and capture before and after photos of patients. Patient demographic information and medical histories can also be recorded and maintained. Lab tests can be ordered electronically, and controlled substance medications can be prescribed. Remedly’s revenue management tools allow users to manage quoting, invoicing, payments and refunds, insurance eligibility verification, claims processing, and electronic submissions. Claims statuses can be tracked in real time.

Remedly offers a patient portal, which provides patients with online access to important information, follow-ups, secure messaging, electronic forms, birthday specials, and more. SMS and email reminders ensure that patients are automatically notified of their upcoming appointments. Users can access a range of reports and analytics, including practice, patient activity, and claims reports, to track performance metrics and submitted claim statuses.

Pricing starting from:

US$250,00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Remedly

• The patient portal provides HIPAA-compliant access to online messaging, forms, follow-ups, before and after photos, consultations, and more.

• With the revenue management module, users can monitor the financial performance of their practice along with quoting and invoicing, payments, refunds, processing of insurance claims, and more.

• Real-time updates in the practice management module keep users informed about their practice’s inventory status.

• Doctors and practitioners can instantly determine patients’ insurance benefits coverage and eligibility.

• Insurance claims can be submitted to payers electronically, and users can view claim status in real time.

Devices

Business size

S M L

Markets

Canada, United States, British Virgin Islands, US Virgin Islands

Supported Languages

English

Pricing starting from:

US$250,00/month

  • Free Version
  • Free Trial
  • Subscription

Images

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Remedly video

Features

Total features of Remedly: 61

  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Before & After Pictures
  • Billing & Invoicing
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Tracking
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • E-Prescribing
  • EMR/EHR
  • Electronic Submission
  • Email Management
  • Facility Scheduling
  • Faculty/Staff Management
  • Forms Management
  • HIPAA Compliant
  • Historical Reporting
  • Insurance Eligibility Verification
  • Inventory Management
  • Invoice History
  • Invoice Management
  • Marketing Automation
  • Medical Billing
  • Multi-Location
  • Multi-Physician
  • No-Show Tracking
  • On Call Scheduling
  • Patient Flow Management
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Quotes/Estimates
  • Records Management
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Reporting & Statistics
  • Revenue Management
  • SMS Messaging
  • Scheduled / Automated Reports
  • Scheduling
  • Self Service Portal
  • Task Management
  • Template Management
  • Treatment Packages
  • Voice Recognition

Alternatives

Allscripts Professional EHR

3,4
#1 Alternative to Remedly
Allscripts Professional EHR is an electronic health record (EHR) management software designed to help ambulatories...

Kareo Clinical

4,0
#2 Alternative to Remedly
Kareo Clinical is a cloud-based electronic health record (EHR) solution designed to help businesses in the healthcare...

AestheticsPro

4,3
#3 Alternative to Remedly
AestheticsPro is a medical spa software solution which enables medical aesthetic businesses to manage HIPAA Cloud...

DaySmart Spa

4,2
#4 Alternative to Remedly
DaySmart Spa software is a globally-used business solution for spas and beauty salons, offering simple, but powerful,...

Reviews

Overall rating

4,5 /5
(28)
Value for Money
4,5/5
Features
4,4/5
Ease of Use
4,4/5
Customer Support
4,5/5

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Showing 5 reviews of 28
Scott w. M.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent EMR solution for Plastic Surgeons, Dermatologists

Reviewed on 2018/12/31

Pros

This product has vastly enhanced my efficiency by allowing me to offload my schedule and have most of my post-operative patients check in with virtual follow-ups, which they prefer anyway. My main bottleneck is my time and Remedly has freed up a ton of that.

Cons

This product is in need of a user interface overhaul, which I understand is coming in 2019.

Response from Remedly

Scott, thank you for taking time to sit down and write us a review. We very much appreciate it. You are correct, the software has been getting a full face-lift. Luckily, it's a short recovery time and the new look is already being rolled out.

Verified Reviewer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Using Remedly for 2+ years

Reviewed on 2020/02/11

Remedly is a growing company and they've been able to take feedback constructively and implement...

Remedly is a growing company and they've been able to take feedback constructively and implement most, if not all, suggestions we've had over the years. Looking forward to seeing them still achieve more with this platform.

Pros

As far as comprehensive software goes for EHRs specific to medical aesthetics, Remedly stood out for us when we opted to go with them 2+ years ago. It has features including subscriptions that are quite useful. We've created internal hacks to help with efficiency and flow.

Cons

While not all of Remedly's features are used, it's a matter of preference. The inventory tracking is tremendous in theory, but executing has its practical limitations. Overall support, reliability, and ease of use has improved greatly. You've got to be savvy to use, but once you get into a rhythm you can make the software work and it will be an asset to keeping patient records clean, tidy, and well documented.

Alternatives Considered

DaySmart Spa and AestheticsPro

Reasons for Choosing Remedly

Practice Fusion had its limitations and it didn't organize records as cleanly as we needed.

Switched From

Practice Fusion

Reasons for Switching to Remedly

Features and functionality.
Patricia S.
Overall rating
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Review on Remedly

Reviewed on 2019/01/03

Pros

I like the text message and email reminders that are sent to patients of upcoming appointments. I also like the feature that pops up to ask if you would like an additional email to be sent when moving or adding additional information the existing appt.

Cons

I wish this program had an alert that would pop up with pertinent information. The software also continues to update (which is needed) with a glitch in the software every time. This software also won’t allow the user to add own treatment with labels to customize to individual practices.

Response from Remedly

Patricia, thank you for taking time to write us a review. We really appreciate the feedback. Have you been able to check out the latest updates to the software? We think you will find many of the issues resolved and hopefully you're able to take advantage of the newly added features. If you are still having trouble, please feel free to reach out to your dedicated Customer Success Manager any time. They are there to be your personal product concierge 24/7.

Nick L.
Overall rating
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Change Electronic Healthcare Platforms Needed!

Reviewed on 2020/01/31

Our practice chose the Remedly cloud-based platform – no, we are not a mega practice or some paid...

Our practice chose the Remedly cloud-based platform – no, we are not a mega practice or some paid advertisement. We are regular medical professionals who want to see our clinic succeed and ensure our patient’s success. Part of a successful patient-provider relationship is ensuring that we document well, bill appropriately, and are able to complete daily operations without wasting our patient’s time. Remedly is more than just an EHR and PM platform it is a group of dedicated people who stand behind their technology. When we speak, they listen and continually strive to fulfill our needs and our patient’s needs from the moment of contact, through the revenue cycle, and every engagement thereafter.

Pros

Why choose Remedly? Great support from their staff members. One system to accomplish everything your practice needs. Customized for your needs yesterday, today, and well into the future!

Cons

They are still growing their marketing platform and relatively new; however, I believe every day they continue to improve in these areas. Once they have their weakness down they will be unbeatable I feel in this space with their tenacity and dedication to clinics like us.

Alternatives Considered

Allscripts Professional EHR and Kareo Clinical

Reasons for Switching to Remedly

When searching for the best technology to bring into a practice you find yourself immersed in a sea of options – yet, one wrong decision and your practice will find itself in choppy waters. Harder still, finding the technology designed with specialty practice operations in mind. As someone who has experienced and overseen the operational flow in general and specialty practice settings for over a decade and half, I have used numerous electronic health record (EHR) and practice management systems (PM), including some listed above. Listen closely, they are not all created equal and the best technology without support is useless! Remedly provides exactly what we need and is prepared to grow with us.
Shonda C.
Overall rating
  • Industry: Medical Practice
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Using Remedly for 6 months

Reviewed on 2020/07/27

Pros

I have multiple locations and sometimes the patients travel between locations, this product simplifies and streamlines the patient care. I can easily log in to one platform and manage the practice or book appointments without having to use LogMeIn to get to the computer program at each office. It also allows patients to have access to their own patient portal.

Cons

Needs an easily accessible patient history, including services and retail pricing, that is available on check out

Response from Remedly

We want to thank you for your partnership and valuable feedback. We are looking forward to continue providing ongoing enhancements as a testament to our strong commitment to our customers.

Showing 5 reviews of 28 Read all reviews

Remedly FAQs

Below are some frequently asked questions for Remedly.

Remedly offers the following pricing plans:

  • Starting from: US$250,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Contact Remedly for detailed pricing information.

Remedly has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Remedly supports the following languages:

English

Remedly supports the following devices:

We do not have any information about what integrations Remedly has

Remedly offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Remedly.