Webex Events (Formerly Socio)

Webex Events (Formerly Socio)

Easily build your custom branded mobile event app

About Webex Events (Formerly Socio)

Socio is an app builder for businesses that run corporate meetings, conferences, trade shows, and other events, which allows users to build fully customizable apps with features including an agenda planner, speaker list, networking tools, communication tools, announcements, and more. Socio aims to make it easy for event organizers to create branded, fully customizable mobile event apps for events of all shapes and sizes.

Utilize the drag-and-drop interface to create a custom event app with functionality for networking, engagement, sponsor and exhibitor management, gamification, and digital guide presentation. Attendees can select and create a personal agenda to effortlessly navigate through the event, and can also view the live event agenda with details on upcoming sessions and mark themselves as attending. Powerful social networking tools enhance engagement between organizers, sponsors, attendees, and others in order to provide a more engaging event experience.

Other features included in the Socio platform include the ability to manage and edit the app display and interface on-the-go from any device, as well as the ability to manage content within the app such as schedules, surveys, polls, announcements, floor plans, and more. Socio also facilitates analysis of event performance and metrics such as attendance, engagement, ROI, and more, in order to aid future decision making.


Key benefits of Webex Events (Formerly Socio)

  • Easy drag-and-drop app creation and customization.

  • One click attendee agenda personalization.

  • Advanced networking features including AI smart connections and shake-and-connect profile exchange.

  • Showcase and link speakers and sponsors plus interactive maps.

  • Last minute "news" push notifications.

  • Images

    Webex Events (Formerly Socio) Software - Manage the layout, design, color, fonts, images, logos, and more within the app
    Webex Events (Formerly Socio) Software - Analytics are generated to provide insight into event performance
    Webex Events (Formerly Socio) Software - Event planners can build a custom agenda to provide to attendees via the app
    Webex Events (Formerly Socio) Software - Create a custom mobile app for attendees, speakers, and sponsors
    View 5 more
    Webex Events (Formerly Socio) video
    Webex Events (Formerly Socio) Software - Manage the layout, design, color, fonts, images, logos, and more within the app
    Webex Events (Formerly Socio) Software - Analytics are generated to provide insight into event performance
    Webex Events (Formerly Socio) Software - Event planners can build a custom agenda to provide to attendees via the app
    Webex Events (Formerly Socio) Software - Create a custom mobile app for attendees, speakers, and sponsors

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    4,8 (208)
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    US$1 000,00
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    Features

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    7

    Ease of Use

    4,7 (208)
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    4,9 (208)
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    Reviews

    Overall rating

    4,8 /5
    (208)
    Value for Money
    4,7/5
    Features
    4,6/5
    Ease of Use
    4,7/5
    Customer Support
    4,9/5

    Already have Webex Events (Formerly Socio)?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 208
    Eric
    Eric
    Overall rating
    • Industry: Entertainment
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Reeling in an Event ... Socio makes it possible

    Reviewed on 2021/05/12

    Fantastic!! The concept of Sales Agent...moving to CSM (Customer Success Manager...moving to online...

    Fantastic!! The concept of Sales Agent...moving to CSM (Customer Success Manager...moving to online support makes for a hands-on experience between Socio and its clients.

    Pros

    There are many aspects to the Socio Event Platform. The two I like the most are its modularity (grab the components that you need) and the GUI interface makes the process easy. For example, sometimes you need registration, sometimes you don't. If you are required to use an outside registration source, Socio will work with you on developing the API to automatically bring in the reg data or there is an easy import feature. Flexibility is Socio's strength.

    Cons

    The platform was developed for events that are profit-based. So, the terminologies and behaviours tend to follow that profile. In an in-house corporate event, this sometimes creates sticking points with event planners...words like tickets, price and purchase are not applicable. The Socio team is aware of this and I expect to see this option added at a later date.

    Response from Cisco

    Hey Eric! Thanks so much for taking the time to leave a review. We are thrilled to hear that you have found our platform flexible, easy to use and that our passion for our customer's success is clear. We appreciate all the work you put into your events and we look forward to continuing to work with you.

    Arthur
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 11–50 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Pivot to virtual and pivot back to hybrid

    Reviewed on 2021/01/04

    Before 2020, we have used Socio for our in-person events. Throughout 2020, we have used Socio to...

    Before 2020, we have used Socio for our in-person events. Throughout 2020, we have used Socio to pivot our events program to be 100% virtual. 2021 and beyond, we will be using them for our hybrid events.

    Pros

    We have been a Socio customer since late 2017. From 2017 until our April 2020 event, they have been powering our live/in-person events. Throughout 2020, we have used their software and their amazing support team (shout out to [SENSITIVE CONTENT HIDDEN] for keeping up with me 😂) to pivot our events program to be 100% virtual and doubled the number of events we hold with them. After running RFPs with 6 virtual platforms, Socio was the clear winner with their virtual event platform as well.

    Looking into our 2021 events program, our plan is to start executing a hybrid (mix of virtual and in-person) strategy, and we are confident that Socio will deliver as they have been experts in the in-person events prior to virtual events even existing for our organization (unlike some other providers that are just virtual or in-person oriented)

    Cons

    No downsides at the moment. Their 24/5 support was extremely helpful, and we really wanted it to cover the weekend hours as well (since a few of our events happen on the weekends). Recently we have been notified by our customer success manager that they have expanded their support to include weekend hours as well. So, I can't complain.

    Alternatives Considered

    Bizzabo, Hopin and Cvent Event Management

    Reasons for Choosing Webex Events (Formerly Socio)

    Looking into our 2021 events program, our plan is to start executing a hybrid (mix of virtual and in-person) strategy, and we are confident that Socio will deliver as they have been experts in the in-person events prior to virtual events even existing for our organization (unlike some other providers that are just virtual or in-person oriented)

    Switched From

    Hopin

    Reasons for Switching to Webex Events (Formerly Socio)

    After running RFPs with 6 virtual platforms, Socio was the clear winner with their virtual event platform as well.
    Aloysius
    Overall rating
    • Industry: Utilities
    • Company size: 1 001–5 000 Employees
    • Used Monthly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Lacks features, there are better applications.

    Reviewed on 2022/04/28

    It's ok, we can get through the meeting but the features that we were hoping to have didn't work as...

    It's ok, we can get through the meeting but the features that we were hoping to have didn't work as we thought.

    Pros

    That you can create breakout sessions through this.

    Cons

    You can't share audio, sharing changes your font, a lot of bugs and instability in the application.

    Response from Cisco

    Hi Aloysius! Thanks for taking the time to write a review. We appreciate the honest feedback. We are sorry to hear that the platform has been buggy and unstable for you. We've shared this feedback with our product team to look into. Please do not hesitate to reach out if you need further assistance or have any questions!

    Michele
    Overall rating
    • Industry: Higher Education
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    College student leadership conference!

    Reviewed on 2021/02/01

    Overall, it was good. [SENSITIVE CONTENT HIDDEN] was there when we had questions. However, I wish...

    Overall, it was good. [SENSITIVE CONTENT HIDDEN] was there when we had questions. However, I wish the training/onboarding was a little more robust. It was a lot of trail and error on our part trying to figure everything out. The platform was very easy to use for our attendees and overall they really enjoyed using something other than Zoom.

    Pros

    We used this for a college student leadership conference. The live-stream option with the chat, Q&A and polling was very professional. The integration of the wonder.me rooms for networking was a great tool for breakout (and the ability to have a breakout within a breakout. Having everything in one engaging platform was something that our attendees really enjoyed.

    Cons

    The integration of the wonder.me rooms was a little tough at the beginning. There were also issues within the conference that people who get dropped from the room and had to get back in. Overall, it ended up fine but just had a few glitches.

    Alternatives Considered

    Zoom

    Reasons for Choosing Webex Events (Formerly Socio)

    Needing something that had the ability to have breakout rooms within breakouts. With the integration of the wonder.me rooms, we were able to do that which increase engagement.

    Reasons for Switching to Webex Events (Formerly Socio)

    Engagement and networking opportunities for our attendees.

    Response from Cisco

    Hey Michele! Thank you for taking the time to leave a review. Very excited to hear that your attendees enjoyed the platform!

    We have passed your feedback to our Customer Team to look at improvements for the onboarding process. You also mentioned some feedback on the Wonder.me rooms. We are excited to share that this spring we will be releasing our own Video Topic Rooms and 1:1 Video Conversations.

    We appreciate all the work you put into your events and we look forward to continuing to work with you.

    Christy
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 1 001–5 000 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Ready for our Event!

    Reviewed on 2021/03/23

    Pros

    We are pleased with the ability to tailor the event to the structure of our event. We are able to feature our sponsors, without whom our event would not be possible! The entering of agenda, presentations and presenters is user friendly to add via spreadsheet or one at a time. Honestly we are all volunteering to put on this conference and we don't have a great deal of time to explore and research every last function option. The Socio team has been great at listening to what we want and offering suggestions.

    Cons

    We would have liked to be able to use wonder a bit differently. We wanted the capacity to have round tables, use wonder to offer them, limit the amount of people and pre-register ahead of the conference. We don't really want people in one Round Table to jump to another one. Some of that was possible, but not all of it and in the end we went another route, just adding the Round Tables to the agenda.

    Alternatives Considered

    Zoom Events and Webinars and Eventbrite

    Reasons for Switching to Webex Events (Formerly Socio)

    Cost simplicity were a factor, but the biggest factor was personal attention and service. Socio killed it and the demo and has continued to provide stellar service and responsiveness.

    Response from Cisco

    Hi Christy! Thank you for taking the time to leave a review.

    We are glad to hear that you found a lot of positives with the platform and our team's services. The greatest thing to hear is that Socio made things easy when building out a conference for which you were volunteers. We also want to let you know that we now have Video Rooms available! Check them out for the next time you want to host roundtables.

    We appreciate all the work you put into your events and we look forward to continuing to work with you!

    Showing 5 reviews of 208 Read all reviews

    Webex Events (Formerly Socio) FAQs

    Below are some frequently asked questions for Webex Events (Formerly Socio).

    Webex Events (Formerly Socio) offers the following pricing plans:

    • Starting from: US$1 000,00
    • Free Trial: Available

    Contact Cisco for a pricing quote.

    Webex Events (Formerly Socio) has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

    Webex Events (Formerly Socio) supports the following languages:

    Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese

    Webex Events (Formerly Socio) supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations Webex Events (Formerly Socio) has

    Webex Events (Formerly Socio) offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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