Selly Automotive

CRM, SMS & call management for auto dealerships

4,6 /5 (32 reviews) Write a Review!

Selly Automotive Overview

What is Selly Automotive?

Selly Automotive is an all-in-one operations and management solution designed specifically for independent/BHPH auto dealerships. The cloud-based platform offers tools for customer-relationship management (CRM), lead management, marketing, call tracking, sales management, and more. Created specifically for used car dealers, Selly is a full CRM & ILM (internet lead management) platform that allows dealers to manage internet leads and customer follow-ups from one place. Selly Automotive serves BHPH (buy here, pay here), independent, small franchise, RV, and power sport dealers, and also integrates with many existing solutions, including DMS tools, for seamless workflows.

With Selly Automotive auto dealership businesses can manage their internet leads from sites such as Auto Trader, Car Gurus, True Car, and more, as well as setup custom workflows for following up with leads, managing pipelines, and scheduling appointments. Users can also manage their inventory within the system, create and assign tasks, automate email replies to clients, and integrate with SMS to send text opt-ins and ensure compliance. The voice tools within Selly Automotive allow businesses to make calls through the web or mobile app, and record all phone calls in order to monitor performance and aid with sales training.

Selly Automotive Overview

Pricing

Starting from
US$50,00/month

Pricing options

Free Trial
Subscription
Value for money

Based on user tiers and starts as low as $50 per month:

One Man Show: $50/month for 1 user.

Small Store: $99/month for up to 3 users.

Mid-Sized Lot: $250/month for 4-9 users.


Selly Automotive Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

Users can manage clients, inventory, deals, and appointments within Selly Automotive
The client database provides data on all leads and clients
Appointments can be scheduled within the app, and sales reps can view all of their upcoming appointments
Inventory can be tracked and managed from any device
Selly Automotive video Selly Automotive screenshot: Users can manage clients, inventory, deals, and appointments within Selly Automotive Selly Automotive screenshot: The client database provides data on all leads and clients Selly Automotive screenshot: Appointments can be scheduled within the app, and sales reps can view all of their upcoming appointments Selly Automotive screenshot: Inventory can be tracked and managed from any device

Selly Automotive Reviews

Selly Automotive Reviews

Overall rating
4,6
/
5
Excellent
24

Very good
5

Average
2

Poor
0

Terrible
1

Value for Money
4,8
Features
4,6
Ease of Use
4,7
Customer Support
4,8
91% recommended this app
Jeff L.

We stand behind Selly CRM!

We are able to easily contact and manage prospects with this user friendly CRM. It's clean, easy to use and easy to understand.


Kevin H.

Best, Biggest, Bang for the Buck!!

Absolutely, completely, 100% satisfied!!


Andy S.

Probably the worst CRM when it comes to Marketing and Sales Automation.


Christie M.

Excellent Products

Selly has given my dealership the ability to respond and manage our leads in a timely manner in an organized, customized, and efficient method.


Spencer H.

Executive- Exceptional Job

We will be getting organized and at the same time competing on a high level utilizing all the technology csr provides us in their mobile and desktop formats.


Jeff L.
Industry: Automotive
Company size: 11-50 Employees

We stand behind Selly CRM!

Used Daily for 1+ year
Reviewed on 2020/10/14
Review Source: Capterra

We are able to easily contact and manage prospects with this user friendly CRM. It's clean, easy to use and easy to understand.

Pros

The best part of this software is that is has ALL of the functionality of ANY Automotive CRM for a fraction of the cost.

Cons

There are a few minor features missing from the software, however these are all confirmed to be works in progress at this time!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kevin H.
Industry: Automotive
Company size: 11-50 Employees

Best, Biggest, Bang for the Buck!!

Used Daily for 6-12 months
Reviewed on 2019/12/17
Review Source: Capterra

Absolutely, completely, 100% satisfied!!

Pros

[SENSITIVE CONTENT HIDDEN] has been fantastic from install- live usage. The product has surpassed all expectations, as well as [SENSITIVE CONTENT HIDDEN] our Customer Support and Training expert, between the actual product and personel, Selly Automotive has delivered 200%.

Cons

None, anything that has been identified as a feature that would be nice to have added, has either been updated or is in testing currently. Again, what a fantastic experience!!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Andy S.

Probably the worst CRM when it comes to Marketing and Sales Automation.

Used Daily for 2+ years
Reviewed on 2018/01/25
Review Source: Capterra

Pros

I was forced to like this CRM due to the lack of a better option, however over months of trying to make things work smoothly and on auto pilot, I have completely gave up on this CRM. On the surface, everything looks fine. Sales Manager can even monitor activities, however, everything needs to be done manually. It is a great platform for those who enjoy manual labour a lot and there is nothing wrong with that.

Cons

Selly Automotive is probably the worst choice for a car dealer due to it's lack of Lead Automation capabilities. ADF/XML feed that this CRM is relying on requires a 3rd party integration. In this day and age when 90% of car dealers using Facebook advertising in their customer acquisition strategy, no way this CRM is useful, because every Lead has to be entered manually and processed by the sales team manually, without ANY automation whatsoever.

Selly CRM is good for Sales Teams used to manual labour and lots of hard work, trying to locate when and where the lead has come from.

Technical support is pretty much absent and non-responsive. Toll free number is not working.

For the amount of money this CRM is asking to pay small car dealers, a lot more can be done to simplify Lead Generation process.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Christie M.
Industry: Automotive
Company size: 11-50 Employees

Excellent Products

Used Daily for 1-5 months
Reviewed on 2020/08/11
Review Source: Capterra

Selly has given my dealership the ability to respond and manage our leads in a timely manner in an organized, customized, and efficient method.

Pros

Selly has manufactured a technology product that is ideal for the independent auto dealer. It is user friendly, easily integrated with other software my dealership uses, and their customer service is top-notch.

Cons

It would be great to be able to schedule sales associates days off of round-robin on a monthly basis instead of having to manually click their names off when they are off.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Spencer H.
Industry: Retail
Company size: 2-10 Employees

Executive- Exceptional Job

Used Daily for 1-5 months
Reviewed on 2019/08/01
Review Source: Capterra

We will be getting organized and at the same time competing on a high level utilizing all the technology csr provides us in their mobile and desktop formats.

Pros

Executive presented the product extremely well and provided a thorough overview of the product and the benefits it provides for our particular circumstances in automotive sales

Cons

The product is exceptional and I hope to collaborate with Selly to make this a relationship free of any negatives that may accompany other partnerships

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,7/10
Based on 32 user ratings
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Selly Automotive Pricing

Selly Automotive Pricing

Starting from
US$50,00/month
Free Trial
Subscription
Value for money

Based on user tiers and starts as low as $50 per month:

One Man Show: $50/month for 1 user.

Small Store: $99/month for up to 3 users.

Mid-Sized Lot: $250/month for 4-9 users.

Based on user tiers and starts as low as $50 per month:

One Man Show: $50/month for 1 user.

Small Store: $99/month for up to 3 users.

Mid-Sized Lot: $250/month for 4-9 users.

Value for Money
4,8/5
Based on 32 user ratings
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Selly Automotive Features

Selly Automotive Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Management
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4,6/5
Based on 32 user ratings
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Categories

Additional information for Selly Automotive

Additional information for Selly Automotive

Key features of Selly Automotive

  • Buy-Here-Pay-Here
  • F&I Management
  • Lease Management
  • Online Inventory
  • Sales Management
  • Used Car Lot

Benefits

  • Integrate with a range of existing DMS systems including FlexDealer, Dealer.com, ecarlist, eBizAutos, DealerSocket, and more.

  • Benefit from text messaging and call management technology to make phone calls to clients from within the app, and send them SMS opt-in messages for marketing content and other communications.

  • Manage clients with tools including a client database, automated email replies, phone calls from within the app, appointment scheduling, and more.

  • Track inventory within Selly Automotive, which offers a full inventory database which can be accessed through the web or mobile apps.

  • Manage leads with tools for tracking sources, follow-up scheduling, and advanced lead analytics on metrics such as cost per lead, conversion rate, cost per sale, and more.

  • Selly Automotive FAQs

    Selly Automotive FAQs

    Below are some frequently asked questions for Selly Automotive.

    Q. What type of pricing plans does Selly Automotive offer?

    Selly Automotive offers the following pricing plans:

    Starting from: US$50,00/month

    Pricing model: Subscription

    Free Trial: Not Available

    Based on user tiers and starts as low as $50 per month: One Man Show: $50/month for 1 user. Small Store: $99/month for up to 3 users. Mid-Sized Lot: $250/month for 4-9 users.

    Q. What are the main features of Selly Automotive?

    Selly Automotive offers the following features:

    • Buy-Here-Pay-Here
    • F&I Management
    • Lease Management
    • Online Inventory
    • Sales Management
    • Used Car Lot

    Q. Who are the typical users of Selly Automotive?

    Selly Automotive has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does Selly Automotive support?

    Selly Automotive supports the following languages:

    English

    Q. What type of pricing plans does Selly Automotive offer?

    Selly Automotive has the following pricing plans:

    Subscription

    Q. Does Selly Automotive support mobile devices?

    Selly Automotive supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Selly Automotive integrate with?

    Selly Automotive integrates with the following applications:

    Dealer.com

    Q. What level of support does Selly Automotive offer?

    Selly Automotive offers the following support options:

    Phone Support, Online Support