Subsplash

Subsplash

Member engagement platform for churches

4.6/5 (88 reviews)

Subsplash Overview

Subsplash is an intuitive and easy-to-use app that is specifically designed for churches to help them involve their community while being part of the global church. With a variety of features, the platform is designed to create a single online community to connect churchgoers both locally and around the world.

With this solution, churches can send personalized messages and content to the community instantly, through any mobile, desktop, or tablet device. Some of the push notification features include segmented push notifications, scheduled push notifications, push notification linking to content within the app, and a push notification inbox for users.

The software gives churches the freedom to create and customize their mobile app and church website, and make it as accessible to the community as possible. Users can upload various content types including music, blogs, maps, and events, and all uploads and content management can be controlled from the central dashboard. Subsplash facilitates customizations and updates to an app or website on-the-fly, meaning updates and changes are reflected to community members in real time.

With Subsplash, the audience can share content further. Every time a church adds content to the app, their users can share it to various social media channels with ease. The church can also add new content automatically by integrating with standard formats like RSS and iCAL.

Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

Subsplash Reviews

Overall rating
4.6/5
93% positive reviews
61
Excellent
21
Very good
5
Average
0
Poor
1
Terrible
Josiah E.

Is Subsplash worth the trouble?

Used Weekly for 2+ years
Reviewed on 2019/09/19
Review Source: Capterra

Often times I was already faced with a daunting task like... upload previous podcasts to a podcast tab on the app. We had dozens and dozens of them to upload. Then we had graphics to go along with those podcasts as well as descriptions. It was a lot of work to begin with. Getting the run-around with navigating through the app was the last thing we needed.
One major issue I noticed was when submitting or saving your work, the interface wouldn't just naturally take you to the next step...I would have to often circle back to the home page, click on a particular button then another then another to get to the next step. We're having to wait for 3 or 4 pages to load to get to a page that should have been the next natural step for what we were doing. Making the job take that much longer.
Overall, after many many months of working with Subsplash I figured out how some things work and even though it was always longer than it needed to be, it was the best I had so I just made it work. I still have no other persons familiar enough with the app's dashboard to do what I do. I feel stuck doing it. If it was simple, I know I would have many other teams that could step up to manage this. But the difficulty level just made it too daunting. It was ok to get started...but we're currently getting rid of Subsplash and moving to another app platform. I'm hoping it'll be a much easier app to manage.

Pros

What I liked most about this software was the fact that it was my first experience customizing an app. My initial thoughts was the excitement of our church having an app that everybody could use. Instead of always updating social media pages or websites...it would be even more readily accessible to them by simply being an app on their phone or tablet. I thought subsplash was as good as it gets simply because it was all I knew. It had little bugs and looked clean.

Cons

It was very difficult to figure out how to manage. I spent hours and hours trying to get familiar with the user-interface (the backend of subsplash) Some things were simple...but there were many other portions of the app that was very complicated.
A massive part of my job is replicating what I do into other people. Subsplash was so difficult to grasp that I had little confidence I could get anybody else to figure out how to manage the app for their particular department. There was only 1 other person at our church that worked on the back end of Subsplash. He did just about everything for the church and then I managed my particular department. Every single time I wanted to try something new, or when I wanted to change something, it was hunting down YouTube tutorials or guess-work on how to get something done.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Richard M.

Solid choice for connecting your church family!

Used Daily for 1+ year
Reviewed on 2019/01/19
Review Source: Capterra

Pros

Once you get used to the dashboard settings, it is surprising how creative you can get with the design of the app, without sacrificing a professional look. We love the many available features such as developing a custom Bible reading plan, accessing our Google Calendar of events, and the ability to quickly and easily give online. We've taken advantage of the Media server, and upload all our messages, complete with PowerPoint Slides, Sermon Notes and Bible Study curriculum. It is a significant tool for our church family to not only stay in touch with what's happening at the church, but to assist them in their discipleship journey with reading and study.
I also give Subsplash top marks for their technical support. I receive very quick and helpful replies, always delivered with a friendly attitude.

Cons

The software seems to be fairly robust, but it is a bit slow in starting up, and there is a slight delay when making updates. There is a bit of a learning curve in understanding the Dashboard. I feel the team has done a great job in general at making it as accessible as possible, but there are still a couple of things that I would not consider intuitive (such as working with the menu system, lists, and media series). The custom Bible reading feature is great, but I wish we had access to other translations beyond ESV.

Response from Subsplash

Hello, Richard. We are thankful for your kind review and feedback. It is an honor to serve you and Glencairn Mennonite Brethren Church!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Larry S.

Subsplash-Overall Review

Used Weekly for 1+ year
Reviewed on 2019/08/21
Review Source: Capterra

The package has increased our online giving. The app is easy to use, the user can schedule an automatic transfer on a weekly, monthly or whatever basis. It's also been mostly "error free." I've had very, very few issues administrating this program.

Pros

It's pretty user friendly all in all. I had very little formal training on the administration of this software package, but could maneuver and find most everything I've needed. The associated app is equally user friendly. Overall, the software works and works well.

Cons

This may be an across the board issue with online giving software packages, but...there is a "lag" between the time a person makes a contribution and the time it shows up in our bank. They send one weekly batch transfer (Wednesdays). This batch will not include EVERY contribution made the prior week. In fact, it doesn't even have all the contributions made up to 2+ weeks prior. So, again, there is a lag issue. A giver may make a contribution on the 1st day of a month, but it won't get transmitted to our bank until 2 weeks later.

I know this is due to how online banking functions work though I don't understand the details. All I know is I would rather get ALL of our contributions in a more timely fashion.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Brent P.

Subsplash makes mobile apps easy!

Used Daily for 2+ years
Reviewed on 2018/12/12
Review Source: Capterra

Pros

We've used Subsplash for our church's app for years now. Here's the deal, while other custom app builders may be appealing to not lock you into a box on design, no one will give you the support staff or custom attention like these guys. They DO offer many templates and such for mobile apps, so the box is large, but it is still a template based system (box). But if you don't want to custom code your own app, you are going to land in a box somewhere. This is the best I've seen yet. On top of that, they have giving platforms, podcast platforms, etc... and if you need something they don't have, just ask! They are open to feedback and have (numerous times) created solutions that didn't exist before because we asked for them. Great people. Great products.

Cons

If I have to find a negative here, I'd say... the mobile app templates are totally usable and such, but aren't the prettiest or most custom in the world. Admittedly this is probably on us for not spending more time on ours. :-P I've seen some great apps on the platform and a large portion of ours not being stellar is on us.

Response from Subsplash

Brent, thank you so much for the kind words! It's our pleasure serving you and your team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Karen S.

Custom app quality without the hassles

Used Weekly for 2+ years
Reviewed on 2019/01/22
Review Source: Capterra

We decided 3 years ago to create an app for our church to enhance the weekend service experience, and to expand our outreach to the global audience of app users. Subsplash enabled us to do both — at a very reasonable price. We had an ambitious vision for the functionality that would be included, so we originally considered using a custom app developer. But ultimately we landed on Subsplash because of the great work they had done for other large church clients. I am SO glad we did. Our experience has been excellent. If you are a church, I recommend their app product without reservation.

Pros

Subsplash gives us a top quality app product at a price point that is doable for churches. They do all the work behind the scenes to continually improve the user experience and submit updates to all the major app platforms. They are constantly rolling out new features. Our congregation especially loves the Fill-In Notes feature. It has enabled us to provide the message outline each week, with space to type in your own notes.

The online dashboard is easy to use; we are able to have a volunteer make all the weekly updates to the message library and outlines.

Cons

Working within a template structure, by definition, limits the functionality and layout options available. While we are unable to incorporate all the bells and whistles we'd like, Subsplash has been responsive to our requests and factored them into some of their updates.

Response from Subsplash

Thanks so much for the thoughtful review, Karen! We are so glad to hear that you and Elmbrook Church are delighted by the Subsplash Platform.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Subsplash Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Subscription
Value for money

Contact SubSplash for more information.

Subsplash Features

  • API
  • Activity Dashboard
  • Automatic Notifications
  • Communication Management
  • Customizable Branding
  • Electronic Payments

  • Access Control
  • Attendance Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Email Integration
  • Event Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Third Party Integration

Additional information for Subsplash

Key features of Subsplash

  • Donation Management
  • Media Library
  • Multi-Screen Support
  • Online Giving
  • Scripture Database

Benefits

  • With subsplash, the users can send personalized messages to their communities.

  • The dashboard is quite flexible, and the user can easily make the changes to fit their needs.

  • Allows users to give their audience the ability to share the content with a social media platform easily.

  • The user can update and customize the app on-the-fly.

  • All new updates can be updated in the app or website automatically, and displayed to end users in real time.

  • Subsplash FAQs

    Below are some frequently asked questions for Subsplash.

    Q. What type of pricing plans does Subsplash offer?

    Subsplash offers the following pricing plans:

    Pricing model: Free, Subscription

    Free Trial: Not Available

    Contact SubSplash for more information.

    Q. What are the main features of Subsplash?

    Subsplash offers the following features:

    • Donation Management
    • Media Library
    • Multi-Screen Support
    • Online Giving
    • Scripture Database

    Q. Who are the typical users of Subsplash?

    Subsplash has the following typical customers:

    Non Profit

    Q. What languages does Subsplash support?

    Subsplash supports the following languages:

    English

    Q. What type of pricing plans does Subsplash offer?

    Subsplash has the following pricing plans:

    Free, Subscription

    Q. Does Subsplash support mobile devices?

    Subsplash supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Subsplash integrate with?

    Subsplash integrates with the following applications:

    Breeze, Church Community Builder

    Q. What level of support does Subsplash offer?

    Subsplash offers the following support options:

    Online Support, Phone Support, Video Tutorials