SecurePark

About SecurePark
SecurePark offers a software-as-a-service (SaaS) parking management platform that helps organizations achieve optimal parking enforcement and compliance. Our cloud-based parking management features are designed to deliver simple, reliable and cost-effective solutions to make parking management easier.
Engineered by commercial parking operators, SecurePark’s software was built to streamline the parking challenges many organizations face on a daily basis. From a thousand-stall parking garage to a single visitor stall, our suite of advanced parking features are easily adaptable to support businesses of all sizes.
SecurePark’s mobile application streamlines the full parking management lifecycle. It features capabilities that enable efficient enforcement through licence plate recognition (LPR), violation issuance and visitor management. Through LPR, users are able to better manage parking resources and enforce parking rules more effectively. It also grants access to relevant parking data including license plate information, contact information, hang tags and much more.
Through SecurePark’s Android app and mobile Bluetooth printers, users can easily generate parking violation notices. With SecurePark’s custom payment management portal, users can also accept credit card payments in a PCI-DSS Level 1-certified environment, with a merchant processor.
The visitor management module enables parking visitors and residents to self-register their vehicles by inputting their license plate from their Smartphone or an on-site tablet. Through this module, parking managers can also blacklist or whitelist vehicles, track repeat visitors and set criteria parking time rules. To ensure a seamless workflow, SecurePark’s library of APIs is adaptable to parking operations of all sizes and easily integrates with third-party platforms.
Key benefits of SecurePark
- Users can integrate SecurePark with many leading mobile payment software systems, reservation systems, PARCS equipment and more.
- SecurePark enables businesses to set parking rules and policies for violations based on the requirements of a particular location.
-SecurePark’s Android app includes an LPR feature that improves enforcement as officers can easily scan vehicles more efficiently, both on foot or from their vehicle.
- SecurePark provides real-time insights and reporting based on parking usage, plate activity and enforcement performance.
- SecurePark offers a scalable and adaptable parking solution for organizations of all sizes, with varying parking management needs and preferences.
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Reviews
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- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Tweak a few things and to make this more user friendly
Reviewed on 2018/08/30
ok
ok
Pros
It shows pics of violations so it helps if there are disputes.
Its fast if you don't have a line up
it remembers your username and password
Cons
I wish we could see what the customer paid. Transparency. I hate having to take out the calculator to do math based on the time they paid up to. Especially if they had several transactions and are wanting to upgrade their parking to a weekly or monthly pass. It would be awesome to click on their licence plate and a dollar value along with the dates would print.
sometimes there might be one person in the office and there is a line up. would be great if it was a touch screen vs filling our so many fields or if you press a letter it comes up with the make of vehicle.
It would be great to put out a message the office is busy and then the patrollers don't ticket people for 15 -20 minutes. Especially if the customer was trying to get parking.
In our winter months the machines do not work. I believe they were created in the USA in a warm climate we can get -30 c in our winter months. So if we could send out a message saying hey its too cold getting too many people say their credit card won't read or not taking their coin. Then the patrollers would not ticket.
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
15 minute validations
Reviewed on 2018/08/31
Pros
I like the fact when you look up a plate you can see the activity on it .
Cons
I think a better system for putting in the time to and from could be used. Lots of times I have to put a time in that is 10 or more minutes past the actual time I'm putting the plate in for validation. Putting in the actual time at validation would be better so no time gap is left from the actual time to when the next 15 minute time slot starts. Thus no time gap and no mistaking a validated plate for one that hasn't paid.
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Secure Park is a great system to track and manage outstanding invoices
Reviewed on 2017/05/30
Pros
I used Secure Park all day , it is easy to use and saves hours of work as it is formatted well for ease of use.
I like how photos are attached to the invoices. it saves time while reviewing disputed invoices.
Cons
I would like to have the structure settlment have custom dates for them they expire, as the preset dates do always match what I require them to be.
Response from SecurePark Technologies
Thanks for the feedback, Christine! We'll look into adding custom dates to the structured settlements.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
The capabilities of this program are incredible, by far the best software of its kind
Reviewed on 2017/05/30
Pros
Ease of use, integration of payment Apps, the picture taking ability that is attached to the issued invoice, Being able to have all information in one place and track correspondence with the customer.
Cons
The quality of the pictures needs to be higher to allow for clearer view when zooming in on images.
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
Awesome features which enable me to see history of a vehicle
Reviewed on 2017/05/31
Pros
being able to see validations, violations, and audit history for any plate i look up which helps with appeals, voids etc
Cons
i wish it would automatically change a letter O to a zero when a patroller entered an O to avoid confusion
SecurePark FAQs
Below are some frequently asked questions for SecurePark.Q. What type of pricing plans does SecurePark offer?
SecurePark offers the following pricing plans:
- Pricing model: Free Version, Subscription
- Free Trial: Available
Contact SecurePark for pricing information.
Q. Who are the typical users of SecurePark?
SecurePark has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does SecurePark support?
SecurePark supports the following languages:
English
Q. Does SecurePark support mobile devices?
SecurePark supports the following devices:
Android (Mobile)
Q. What other apps does SecurePark integrate with?
We do not have any information about what integrations SecurePark has
Q. What level of support does SecurePark offer?
SecurePark offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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