Campspot

Management and Reservation System for Parks and Campgrounds

About Campspot

Campspot is the best reservation management solution for a wide variety of hospitality and recreational businesses in the U.S. and Canada; including RV parks, family campgrounds, glamping resorts, multi-property groups, festivals, county and municipal parks, fairgrounds, and marinas.

Key revenue-driving and time-saving features include dynamic pricing, housekeeping, contactless check-in with e-signature, POS management, recurring guest billing, a flexible business rules engine, reservation grid optimization, automated reporting, a site lock fee option, an interactive custom map, and more.

Campspot is cloud-based, meaning that all users can access the platform in real-time from any Internet connected device. The grid optimization algorithm enables park and campground managers to eliminate reservation gaps to maximize their return from each site. When there doesn’t appear to be availability, Campspot creates it with its proprietary and programmatic optimization algorithm. Users can set up a custom lock fee for increased guest satisfaction, and collect extra revenue by offering a guarantee.

Campspot also allows users to sell additional add-ons, such as golf cart rentals, to guests during the check-out process. The modern and intuitive reservation engine encourages these add-on purchases, while intuitive workflows and business rules help reduce necessary training and costly mistakes. Guests love the Campspot booking experience.


Key benefits of Campspot

- Robust and flexible business rules engine.
- New, smart features released regularly at no cost.
- Unmatched customer support included.
- Analytics tools
- Built-in cash and accrual accounting solutions.
- Modern, user-friendly booking interface for customers and staff.
- OTA Integrations
- Campspot certification program
- Mailchimp Integration


Images

Campspot Software - Campspot’s advanced reservation engine and customizable business rules work in tandem to optimize your grid and fit in as many reservations as possible — saving you time and driving guaranteed revenue.
Campspot Software - Manage your property from any device, anywhere with an internet connection
Campspot Software - Campspot offers over 30+ integrations to ensure the easiest management of your campground.
Campspot Software - Streamline the process of auto-charging outstanding balances with Campspot's new feature.
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Campspot video
Campspot video
Campspot video
Campspot video
Campspot Software - Campspot’s advanced reservation engine and customizable business rules work in tandem to optimize your grid and fit in as many reservations as possible — saving you time and driving guaranteed revenue.
Campspot Software - Manage your property from any device, anywhere with an internet connection
Campspot Software - Campspot offers over 30+ integrations to ensure the easiest management of your campground.
Campspot Software - Streamline the process of auto-charging outstanding balances with Campspot's new feature.

Not sure about Campspot? Compare with a popular alternative

Campspot

4,7 (77)
VS.
Highly reviewed

Starting Price

No pricing found
US$69,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

60
29

Integrations

7
No integrations found

Ease of Use

4,5 (77)
4,1 (177)

Value for Money

4,8 (77)
3,9 (177)

Customer Service

4,8 (77)
3,6 (177)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4,7 /5
(77)
Value for Money
4,8/5
Features
4,4/5
Ease of Use
4,5/5
Customer Support
4,8/5

Already have Campspot?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 77
Deb
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Campspot Reservation System

Reviewed on 2021/04/05

The biggest benefit is on-line booking...something that is a definite need. Ask yourself when was...

The biggest benefit is on-line booking...something that is a definite need. Ask yourself when was the last time you called a hotel to book a room? Although we still answer phones, it definitely diminished the amount of calls coming in, and with a small business with minimal employees that was a huge help.

Pros

The support team for this system is amazing. They are always available and have a great team attitude

Cons

Integration with our business was time consuming but work load was less with Campspot team members help. There are some features I would like to have but Campspot listens to ideas and is implementing things on a regular basis.

Alternatives Considered

Lendio and Newbook

Reasons for Choosing Campspot

Wanted 1. on line booking 2. support

Reasons for Switching to Campspot

Price, ease of use, reports
Damien
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

up there with the best

Reviewed on 2021/04/26

Great

Great

Pros

After using several systems over the last 10 years, campspot has some of my favourite features, the grid style layout makes for a clear visibility of the calendar and reservations, using colour schemes for ease of use, the dynamic pricing option is fantastic and becoming more common within the industry, the grid / calendar optimisation is great for ensuring your park is full, also the support time are fantastic and quick to respond.

Cons

There are a few features i would like Campspot to develop or improve moving forward, the e-mailing templates are not quite mastered yet, the feature is there but we need to be able to edit and amend these as we see fit, not using standardised templates.

Being able to drag and drop bookings on the calendar would be amazing.

Overall it is a very good system for our needs

Alternatives Considered

Bonfire and RoverPass

Reasons for Switching to Campspot

user friendly, advanced features and most cost effective.
Conrad
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Bait & Switch

Reviewed on 2023/03/23

We're a small campground in Montana that is open four months of the year. We provide affordable...

We're a small campground in Montana that is open four months of the year. We provide affordable camping primarily for riders of the Great Divide Mountain Bike Route. Campspot went to great lengths to get us to sign on 18 months ago. We did so and spent a great deal of our time onboarding. After one season with them they announced we'd have to pay $100 a month in addition to the service fees we agreed to originally. For Campspot to take our time and energy knowing they would be charging this fee to a small campground less than a year later was unethical. We're now looking at the upcoming season with no idea what we're going to do for handling our bookings being charged the same amount as a massive RV Park thats open 12 months of the year. We'd be better off if they'd have left us alone.

Pros

It worked great as sold to us. Trouble is that didn't last.

Cons

They wasted our time onboarding us only to raise their prices beyond what we can afford. They lied to us by telling us they wanted to work with small camps.

chris
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Campspot

Reviewed on 2020/03/18

Very knowledgeable and helpful staff. Very versatile software.

Very knowledgeable and helpful staff. Very versatile software.

Pros

Easy to use, intuitive, multi functional

Cons

the Map is almost useless, i wish more functionality was incorporated into this tab

Alternatives Considered

RMS Cloud

Reasons for Choosing Campspot

Astra was not user friendly, did not support the way we run our business and was not trustworthy.

Switched From

RMS Cloud

Reasons for Switching to Campspot

RMS was too expensive and Campground Master did not offer the needed options
DezaRae
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User Friendly and More Revenue!

Reviewed on 2019/09/30

Pros

We are currently finishing up our 4th season with Campspot. We've used at least 3 other systems at my park since I started working here, but we have never loved a system more than this one. The ability to optimize sites to fit as many people into the park as possible has allowed us to provide even more families a memorable vacation that we would not have been able to provide with any other system. The site lock-in option allows guests to pick their favorite site in the park and not have to worry about being moved. So far in 2019, we have made $88,705 in locked site fees alone. The online booking option is as easy as purchasing clothing online as it is the most user-friendly software we've ever used. More people booking online has allowed our reservations staff to spend less time on the phone and more time helping and interacting with guests here at the park. I highly suggest at least letting Campspot give you a demo!

Cons

As with any company, we always have little tweaks and extra things we would like to do here at the park. Campspot has worked with us to develop new reporting, customize our park, and get us any information that we could possibly need. Their responsiveness and turnaround time for questions or issues is unparalleled.

Showing 5 reviews of 77 Read all reviews

Campspot FAQs

Below are some frequently asked questions for Campspot.

Campspot offers the following pricing plans:

  • Free Trial: Not Available

Campspot Software costs $2 per online reservation made to use. This fee is generally passed on to campers.

Campspot has the following typical customers:

11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Campspot supports the following languages:

English

Campspot supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Campspot integrates with the following applications:

BnBerry, Clover, Lightspeed POS, Mailchimp, RoverPass, Unifocus, Vrbo

Campspot offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Campspot.