Halcyon Death Care Management Solutions

Halcyon Death Care Management Solutions
About Halcyon Death Care Management Solutions
Halcyon is a cloud-based funeral home and crematory management solution with features for human resource tracking, financial management, form libraries, reporting and more. Whether a single location or locations in multiple states, provinces or regions, Halcyon’s deathcare management solutions can handle the job.
Halcyon's powerful DCMS allows staff to manage their funeral home or crematory in a fast and cost-effective way. Users are able to maintain each client's financial and personal information securely, as well as generate forms, contracts, documents, reports, invoices, obituaries, and more. Users can keep track of data using a configurable task list to monitor and document each client's case status, and the 'Quickfill' feature "remembers" past entries to speed up data input. The solution is customizable, meaning users can custom add data fields to the input screens, forms and contracts.
Halcyon’s product catalog feature helps maintain a list of available products and pricing to display to customers. The inventory control feature enables users to enter product information and track products in the inventory. The employee maintenance feature allows users to keep a directory of all employees, including tools for permission management which enable users to grant staff access and administrative control to some of the more sensitive features of the system. Administrative functions include login and feature access control, custom data entry maintenance, and voiding contracts.
Halcyon’s crematory management features help handle trade and/or at need human and pet cremations. From body tracking to partner portals and financial reporting, users can run their entire crematory wherever they have access to the internet. Staff can quickly and easily create reports, graphs and interactive for sales, inventory, services and clients, and tabular reports can be exported to CSV or PDF.
Pricing starting from:
US$89.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Halcyon Death Care Management Solutions
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English
Pricing starting from:
US$89.00/month
- Free Version
- Free Trial
- Subscription
Images




Features
Total features of Halcyon Death Care Management Solutions: 46
Alternatives
Osiris

Karing Funeraria

AsisFun

Funeral 365

Reviews
Already have Halcyon Death Care Management Solutions?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Funeral Software -- Personal service at the speed of business
Reviewed on 2019/06/24
We are solving the value proposition of time. The less time we spend at the desk and doing...
We are solving the value proposition of time. The less time we spend at the desk and doing repetitive tasks, the more time we spend with our client families and focusing on our businesses.
Pros
The user interface and web-based software allow our team to easily manage our client families both inside and out of the funeral home. We can now spend more time with our own families and still manage work remotely from anywhere. This software has improved our Customer Relationship Management and cut down on the time we spend printing documents, programs, and other custom forms.
Having personal contact with programmers, customer service, and administration is something you won't find with the big software houses. We get detailed support and can influence the direction of the software by having close working relationships with the owners, developers, and designers.
Cons
Being a small shop sometimes means that new iterations come a little slower than the big software firms, but the flexibility and influence on the technical direction are still worth the wait. This is the best software on the market today -- period.
Response from Halcyon Death Care Management Solutions
Thank you Mel for your kind review. We are proud that Pennington Funeral Homes is using Halcyon software to continue to thrive and support families.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Funeral Software
Reviewed on 2022/02/17
Pros
The ease of using the software is great, and all the tools are there that we use daily.
Cons
Nothing that we can find everything seems to be running smoothly and at ease.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 0.0 /10
Do your Reserach
Reviewed on 2022/02/04
I would recommend doing research and asking for a more through understanding of the program.
I...
I would recommend doing research and asking for a more through understanding of the program.
I found the staff to be frustrated with me during the training sessions.
Pros
It seemed like a very helpful program. However once I signed up I was sorry to see the customer service was really dissapointing.
Cons
Customer Service was quick to respond. however I was having trouble with adaption to the software and I felt frustration by the administration. I ended up canceling my subscription and was told that the $500 was not refundable.
Response from Halcyon Death Care Management Solutions
Halcyon is widely accepted as the easiest funeral home management software to use. On rare occasion a customer doesn't have enough confidence using the computer and cannot grasp the system. When that happens we go well beyond our commitment to get them going. That is the case here despite the heavily discounted setup fee that was charged.
Our setup fee is nonrefundable and we set that expectation right up front. We also were not paid for several months' of service fees and custom work that was done.
We remain confident we did all we could and we wish you nothing but the highest success going forward.
- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Personal Staff and Easy to Use Service
Reviewed on 2022/02/22
Excellent, would suggest to other managers in the business and will continue using
Excellent, would suggest to other managers in the business and will continue using
Pros
Body tracking, customer support, forms list and customizable options.
Cons
Sometimes the communication about fees incurred is a vague.
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Elevating our operation with clean, easy to use and effective technology
Reviewed on 2022/02/22
Overall, it has been a nice experience. The capabilities that Halcyon provides gives us room to be...
Overall, it has been a nice experience. The capabilities that Halcyon provides gives us room to be more efficient, saving administrative time and producing our most important documents in the way that is needed in order to reflect the quality of our operation. Saving documents and being organized digitally is becoming more important every day. Halcyon provides a great solution for modern day problems in the death care industry.
Pros
The general case management and printed contracts were our biggest improvement operationally. The ability to get our entire staff consistent with our statements of goods and services and clean up the details of those was our biggest goal when moving to Halcyon.
The integrations with ASD and Matthews-Aurora was nice features that made things easy and effective. Both of those organizations were already partners of ours, so it just made things easier for all of us.
Our credit card processing is run through Halcyon's integrated partner. It has been a nice transition from an old terminal, and all transactions automatically post to the account, which saves time on data entry on purchases and payments.
Cons
Wrapping your head around the sophistication of this software is the hardest part when onboarding. It can be overwhelming to think of all of the features to utilize and what it would do to your organization. The best advise would be to prioritize your goals when onboarding, and compartmentalize a few of the highest priority goals to focus on. You can always expand to other features over time.
Halcyon Death Care Management Solutions FAQs
Below are some frequently asked questions for Halcyon Death Care Management Solutions.Q. What type of pricing plans does Halcyon Death Care Management Solutions offer?
Halcyon Death Care Management Solutions offers the following pricing plans:
- Starting from: US$89.00/month
- Pricing model: Subscription
- Free Trial: Available
Contact Halcyon for detailed pricing information.
Q. Who are the typical users of Halcyon Death Care Management Solutions?
Halcyon Death Care Management Solutions has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Halcyon Death Care Management Solutions support?
Halcyon Death Care Management Solutions supports the following languages:
English
Q. Does Halcyon Death Care Management Solutions support mobile devices?
Halcyon Death Care Management Solutions supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Halcyon Death Care Management Solutions integrate with?
Halcyon Death Care Management Solutions integrates with the following applications:
Docusign, QuickBooks Online Advanced
Q. What level of support does Halcyon Death Care Management Solutions offer?
Halcyon Death Care Management Solutions offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for Halcyon Death Care Management Solutions.